2023 Jeep Grand Cherokee Air Bags & Restraints Problems

Vehicle set air bag warning light, warning message to have SRS serviced soon. Took in to dealer, mechanic determined from fault code tha the sensor in the front passenger seat bottom was defective. Jeep is replacing entire seat bottom. Difficulty in obtaining part. Entire repair to take a month.

The right side back seat belt became jammed and tighten around child's body. With no release button or no way to untangle the seatbelt, the belt had to be cut to prevent further tightening around child's body and to prevent suffocation.

I was in a car accident and the airbags didn't deploy. Car was declared a total loss.

I have had 2 incidents in which the 2nd row seat belts on either of the end seats fails to release. The first incident resulted in a seat belt being wrapped around the headrest and unable to release. I had to take the car to a mechanic for it be undone resulting in a broken headrest. This was in May 2024. Today the seatbelt was stuck around my child's abdomen. The seatbelt got tighter around his stomach and he tried get out of it. I parked the car and tried to get the seatbelt to release and it refused to. It continued to get tighter and tighter making it difficult to breathe. I had to call 911 for assistance on the side of the road. 2 police officers had to help me lift him and get him free- the entire time the seatbelt refused to release. My son has bruises and scratches from trying to get out and now is terrified to wear a seatbelt. There is something wrong with the mechanism for the seatbelt that does not allow it release. I am now scared that if we are in an accident and the seatbelt tightens across someone's chest or one of my children's neck that I won't be able to get them out in time. This has been reported to Jeep who advised that I fill out this form.

The contact owns an Evenflo Car Seat, Model number 37312370, Model Type: Gold Shyft Dual Ride. The manufacturing date was unknown. The car seat was being utilized in a 2023 Jeep Grand Cherokee. The contact stated that the safety seat belt buckle was easily opened. The contact stated that her [XXX] daughter was able to easily unbuckle herself from the restraints. The failure occurred inside the vehicle. The child was in the car seat at the time of the failure. The manufacturer was made aware of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were in a serious car accident. We were T-boned and rolled two or three times. We had to be pulled from the upside down Grand Cherokee. Our complaint is the fuel fill line broke and poured 23 gallons of raw gasoline into the car. My husband was overcome by the gas and and to be revived twice. I had blacked out due to the force of the air bags. We were okay with now, we were removed before the car exploded. The gas should have never entered the cabin!!! If our experience could help someone else we would be relieved.

Airbag requiring service light came on at 100 miles. Then the SOS call button was stuck lit up with an error message on the touch screen every time vehicle was started. Then the AEB system went off while driving (not in danger of being in a crash) and brought the vehicle to a stop and put itself in Park and shut off. Vehicle would not start again after that. Had to get it towed

I was in a head on collision with another car. None of my airbags deployed. The fire department and police department were concerned and shocked that they did not deploy. They cut the wiring to the battery for fear it would deploy late and I was injured in the car with a firefighter holding my neck. My car was a total loss.