There are 5 owner-reported body & structure complaints for the 2023 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Was driving down the road and my sunroof shattered and glass fell in to my car and cut me, no rocks hit my car and I was not near any other vehicles
While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happening to a lot of newer Grand Cherokees, so it has to be a manufacturing issue.
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.
The front bumper clips do not hold the bumper in place and comes unhooked on both sides while driving
As noted on the IIHS.org website, 2022 and 2023 Jeep Grand Cherokee's built prior to April 2023 experienced a fuel tank rupture in the side impact test conducted by IIHS. Stellantis redesigned the underbody structure to correct this issue. This redesign was put in place on vehicles assembled after March 2023. IIHS originally tested a 2022 Jeep Grand Cherokee in October 2022 and identified the fuel tank rupture during the side impact test. However, IIHS did not post this information on their website until almost a year later when tests of the redesigned vehicle were performed, and the fuel tank leak issue had been corrected. Hence, 2022 and 2023 Jeep Grand Cherokee’s built prior to April 2023 have a significant safety concern that IIHS did not inform the public about in a reasonable time frame and more importantly, Stellantis is aware of but has not issued a recall to correct the issue on vehicles that were built prior to the redesign. Please review the side crash results on IIHS paying attention to the 2022 test where the fuel tank ruptured. Brings back memories of the infamous Ford Pinto gas tank design. I am asking for NHTSA to assist in requiring Stellantis to issue a recall on vehicles built prior to the redesign to either modify the vehicle to address the fuel tank rupture concern, or if that is not possible buy back the vehicles. Please contact me by e-mail [XXX] ) of cell [XXX] if you require more information to pursue this issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026