There are 5 owner-reported speed control & cruise complaints for the 2024 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a software issue, however, it has continued to happen. No warning lights come on.
I just recently purchased my vehicle through Mears Mazda locally in Lubbock, TX. At first i did not notice how unsafe it drove due to the recalls. The more i drive the vehicle i notice it feels like there is a resistance in braking or slowing down and getting stuck in certain gears when i am going at a lower speed below 20 mph. It causes concern for me if i am driving in a bigger city or in a traffic jam as this could possibly cause a major accident if a malfunction occurs with the vehicle causing me to cause a multiple vehicle collision on a highway or street. I did ask the dealership prior to signing " Are there any issues known with this model type of Jeep or recalls?" They simply stated no. I have told them that since i had just recently signed my paperwork Friday and trading in my prior vehicle would it be possible to reverse everything, he stated no. I do not know the laws in Texas or if there is an alternate route i can go about this due to it being a safety issue. When I've contacted Jeep there is yet a remedy to fix this issue.
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 114,213.
Vehicle will randomly downshift on freeway risking unexpected acceleration and potentially causing a crash. Dealership is unable to rectify issue as of 11/04/2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, the vehicle experienced an unintended and excessive acceleration, and the vehicle failed to respond upon depressing the brake pedal. The contact stated that the vehicle came to a stop independently. There was no warning light illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,422.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026