2017 Jeep Renegade Complaint Log

HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.

DRIVING AND ENGINE STALLS, THROWS A P00735 CODE, ONLY 15450 MILES ON THE CAR WHEN HAPPENED, IT'S NOT DOING IT AGAIN AND HAVE BEEN TOLD THAT I HAVE TO WAIT UNTIL IT HAPPENS AGAIN...I DON'T FEEL SAFE IN THIS CAR. RESEARCH HAS SHOWN THERE ARE MANY PEOPLE WITH THE EXACT SAME PROBLEM HAPPEN TO THEM AND TOLD THE SAME THING.

VEHICLE WAS IN MOTION, THE WIRING HARNESS WIRES MELTED INTO THE FUSE BOX.

WHILE DRIVING MY VEHICLE JERKS AND LUNGES FORWARD WHEN SHIFTING GEARS. AS I AM DRIVING I WILL HEAR A LOUD CLUNK NOISE, WHICH THEN RESULTS IN MY ENGINE STALLING OUT. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY. I'VE NOTICED IT HAPPENS WHEN I MUST ACCELERATE QUICKLY OR WHEN I RELEASE THE GAS PEDAL. ON THE PANEL SOON AFTER THE CLUNK A MESSAGE APPEARS STATING THAT THE CAR MUST BE SHIFTED TO PARK IN ORDER TO DRIVE. I AM AFRAID TO DRIVE MY CAR AS I PURCHASED IT TO ENSURE THE SAFETY OF MY SON. IT HAS BEEN A NIGHTMARE EACH TIME I ATTEMPT TO DRIVE IT. DEALERSHIP SAYS IT'S NORMAL FOR 2.4L TRANSMISSIONS TO DO THIS, MAIN CAUSE IS LOW OIL. I HAVE FOUND THAT IT STILL HAPPENS AFTER A FRESH OIL CHANGE. THE CAR ONLY HAS 15,000 MILES ON IT. NO HARSH DRIVING HAS BEEN DONE. THIS ISSUE NEEDS TO BE FIXED. THIS ISSUE PUTS EVERY DRIVER ON THE ROAD AT THE SAME TIME AT RISK. THESE ENGINES ARE LEMONS.

MY VEHICLE WAS INVOLVED IN A SERIOUS FRONT END CRASH AND NO AIRBAGS DEPLOYED.

VEHICLE CUTS OFF RANDOMLY WHILE DRIVING, HAS BEEN TAKEN LAKE KEOWEE DODGE FOR SOFTWARE UPDATE, BUT CONTINUES TO HAVE SAME ISSUE. THIS ISSUE HAPPENED ABOUT 3 MONTHS AGO AND CUT OFF 5 TIMES IN ONE DAY ON 8\10\18. THIS IS EXTREMELY DANGEROUS AND THERE ARE NO RECALLS AS OF YET.

BOUGHT NEW 2017 JEEP RENEGADE, HAVE VEHICLE TO TWO DEALERS SO FAR GOING TO THIRD NEXT WEEK. HAVE HAD TO REPLACE TIRES THREE TIMES SO FAR IN 30,000 MILES. STEERING POPS AND PULLS WHEN TURNING, DO NOT FILL SAFE DRIVING IT. DEALERS KEEP SAYING IT IS FIXED BUT IS NOT, THINK THEY ARE STUMBLING UNTIL WARRANTY IS GONE, BEEN GOING ON SENCE AROUND 12,000 MILES. IN MOTION AND TURNING. CUNKING OFF THE TIRE ON FRONT DRIVER SIDE.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (JACK KEY CHRYSLER DODGE JEEP RAM, 1501 US 70, ALAMOGORDO, NM 88810), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY SINCE MAY OF 2018. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO FORT COLLINS DODGE CHRYSLER JEEP (3835 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 372-0621), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,600. THE VIN WAS NOT PROVIDED.

TAKATA RECALL MY 2017 JEEP RENEGADE SEEMS TO DO THIS JERK / STALLING THING WHILE DRIVING. ESPECIALLY WHEN THE FUEL LEVEL STARTS TO GET LOW. WHILE RUNNING MY CAR HAS THIS LOUD NOISE COMING FROM THE ENGINE. I REMEMBER SEEING SMOKE COME FROM THE ENGINE AND I ONLY HAD THE CAR FOR A YEAR IF THAT.

THIS 2.4L MULTI-AIR ENGINE CONSUMES EXCESSIVE AMOUNTS OF OIL. THERE IS NO "LOW PRESSURE" INDICATION UNLESS THE MOTOR IS A COUPLE QUARTS LOW AND HARD CORNERING OR STOPPING, AND IN THOSE CIRCUMSTANCES THE ENGINE STALLS OUT. THIS FIRST OCCURRED A COUPLE OF MONTHS AFTER PURCHASE, THE DEALERSHIP GAVE ME A TSB PRINTOUT RECOMMENDING I KEEP A QUART OF OIL ON HAND. SINCE THEN EVERY OIL CHANGE I HAVE BEEN LOW AND I'VE ADDED ABOUT ONE QUART PER THOUSAND MILES LIKE THE TSB INDICATES BUT IT IS STARTING TO CONSUME IT WORSE. WHEN I PURCHASED THIS VEHICLE I WAS TOLD THAT OIL CHANGES WERE SUBSTANTIALLY FURTHER APART AND THE VEHICLE WOULD LET ME KNOW WHEN TO DO SO, YET THERE IS NO INDICATION THAT I AM LOW OR OUT. I AM AFRAID IT IS GOING TO BLOW THE ENGINE ON THIS VEHICLE. *DT SEE ATTACHMENT TESTIMONY IS MORE THAN 2,000 CHARACTERS.*JB

TTHE STEERING WHEEL LOCKED UP ON NEICE CAUSEING HER TO GO TOWARDS THE RIGHT SIDE, AND BACK TIRES LOCKED UP AND CAUSED HER TO SPIN.. EVENTUALLY GETTING HIT FROM BEHIND BY ANOTHER DRIVER! IT COULD HAVE KILLED HER, SHE COULDNT DO A THING WITH THE STEERING WHEEL AT ALL IT NEEDS TO BE RECALLED ASAP SO OTHERS WONT BE HURT OR WORSE KILLED. SHE WAS DRIVING DOWN THE ROAD TO AN APPT. DOUGLAS GA

ON THE HIGHWAY WHEN TRANSMISSION WOULDN'T ENGAGE AND THE JEEP STARTED SHAKING. CAME TO A STOP, SHIFTED TO MANUAL AND IT NEEDED HIGH RPM'S TO GET IT MOVING. IT FINALLY GOT MOVING AND HAD TO USE MANUAL GET IT OFF THE HIGHWAY. WAS AT THE DEALER A FEW MONTHS EARLIER DEALING WITH THE TRANSMISSION NOT ENGAGING. DEALER SAID IT WAS A SOFTWARE ISSUE. DEALER NOW SAYS IT'S NOT TRANSMISSION BUT ENGINE PROBLEMS. THANKFUL TO BE ALIVE.

I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.

TAKATA RECALL..MY 2017 JEEP RENEGADE WAS PURCHASED NEW IN MAY 2018 HAD 18 MILES ON THE ODOMETER...ON JULY 20, 2017, WHILE DRIVING ON THE HIGHWAY, I HAD JUST COME THRU A WORK ZONE; TRAFFIC HAD BEEN STOP AND GO FOR ABOUT 10 MILES. AS I REACHED THE END OF THE WORK ZONE; THE JEEP STARTED JERKING AS IF THE GEARSHIFT WAS STUCK OR SHIFTING UNCONTROLLABLY, LOST POWER AND STOPPED IN THE MIDDLE OF THE HIGHWAY! I HAD NO SHOULDER OR EXIT T STEER TOWARDS. THIS WAS A DANGEROUS SITUATION. I IMMEDIATELY EXITED THE VEHICLE CALLED OHP AND ROADSIDE ASSISTANCE. AFTER 15 20 MINUTES, I WENT BACK TO TRY START THE JEEP AND IT STARTED! THIS WAS THE 2ND OCCURRENCE. THE FIRST TIME IT DID NOT SHUT OFF. I HAVE KNOW IDEA WHY THIS IS HAPPENING. I HAVE CONTACTED THE DEALER AND SCHEDULED IT FOR SERVICE.

TAKATA RECALL. WAS DRIVING AT 75 MPH ON CRUISE CONTROL WHEN MY JEEP SLAMMED ON THE BREAKS. IT THEN PROCEEDED TO HAVE SURGES. NO LIGHTS CAME ON. IT COMPLETELY SHUT OFF BUT WAS STILL ON. A ERROR CAME ON STATING TO SERVICE TRANSMISSION. TOOK TO A DEALERSHIP THAT SAID IT WAS NEEDING AN UPDATE WITH THE COMPUTER. WENT 340 MORE MILES THE NEXT DAY AND IT DONE THE EXACT SAME THING. LOST ALL POWER STEERING. NO WARNING LIGHTS CAME ON. GOT TOWED AND THEY TOLD ME NO CODES CAME UP WHILE PLUGGED INTO THE COMPUTER. WAS THEN TOLD IT WAS THE FUEL PUMP AND WOULD BE A TWO WEEK WAIT. WAS TOLD IT'S BEEN A VERY COMMON THING WITH THE 2017 RENEGADES SO THEY'RE BACK ORDERED. I WAS ALSO TOLD THAT THE DEALERSHIP THE DAY BEFORE BYPASSED SOMETHING TO SEND ME ON MY WAY. CALLED CHRYSLER AND THEY AREN'T HELPING AT ALL. AND I'M STILL 480 MILES FROM MY HOME. THERE SHOULD DEFINITELY BE A RECALL ON THEM. IT WILL END UP GETTING SOMEONE KILLED.

WHILE DRIVING THE VEHICLE DOWN A CITY STREET, WITH PARKED CARS ON EITHER SIDE (AT APPROXIMATELY 18 MILES PER HOUR) AND IN A NEARLY STRAIGHT LINE, ALL OF THE AIRBAGS DEPLOYED CAUSING SEVERE INJURY TO THE DRIVER WHICH REQUIRED MULTIPLE SURGERIES. BLACK BOX DATA SHOWS A ROLL OVER INCIDENT FROM ONE OF THE SENSORS. THE VEHICLE DID NOT ROLL OVER, NOR DID IT HIT A CURB, THE VEHICLE IS IN PRISTINE CONDITION EXCEPT FOR THE DEPLOYED AIRBAGS WHICH DEPLOYED SPONTANEOUSLY. IT IS BELIEVED THAT THIS OCCURRED DUE TO EITHER PROGRAMMING ERROR (AS HAS HAPPENED IN THE RECALLED JEEP GRAND CHEROKEES) OR A DEFECTIVE SENSOR FROM THE FACTORY. FCA USA WAS PUT ON NOTICE OF THIS INCIDENT AND, TO DATE, HAS TAKEN NO STEPS TO VIEW THE VEHICLE WHICH WE HAVE PRESERVED. *DT *DT *DT *DT*JB *TR*DT*JB*DT*DT*DT *JS *JS *DL*DT*DT *TP*JB

VEHICLE'S OIL CONSUMPTION IS HIGHER THAN OWNER MANUAL INDICATES. ENGINE IS CONSUMING APPROX. A LITER EVERY 750-1,000 MILES. HAVE BROUGHT VEHICLE IN FOR SERVICE DUE TO LOW OIL LIGHT COMING ON AND WAS TOLD THAT THE 2.4 ENGINE TENDS TO BURN OIL AND THIS WAS NORMAL. THEY ADVISED THAT I JUST CHECK THE OIL LEVELS AND ADD OIL WHEN LOW. THIS FIRST STARTED SHORTLY AFTER BUYING THE VEHICLE AND CONTINUE AS OF TODAY 04/05/19.* *DT CONSUMER STATED DEALER INDICATED THAT THIS TYPE OF ENGINE BURNS OIL AND THAT CONSUMER COULD COME MONTHLY TO HAVE THE OIL CHECKED. THERE IS NO VISIBLE LEAK. CONSUMER HAD THE OIL CHANGED FOUR TIMES AT ROUGHLY 22,000 MILES.*JB

WHILE DRIVING MY CAR MANY TIMES THE CAR STALLS OUT. I HAVE BROUGHT IT TO THE DEALERSHIP A NUMBER TIMES AND THEY STILL YET CAN NOT DIAGNOSE THE PROBLEM. BEFORE THE CAR STALLS OUT WHILE I'M DRIVING AT LOWER SPEEDS AS WELL AS ACCELERATING ON A HIGHWAY, A MESSAGE POPS UP AND SAYS VEHICLE NOT IN PARK AND THEN JERKS ME FORWARD AND COMPLETELY SHUTS OFF. IT ALSO STALLS GOING UPHILL AS WELL THEN THE DASH MESSAGE APPEARS TO COME ON AND SAYS PARK DISABLED PRESS BREAK PEDAL TO START ENGINE. I AM VERY UPSET AND THIS PROBLEM NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE FOR THE CONCERN OF MY OWN SAFETY AS WELL AS OTHERS. *DT UPDATED 10/18/18*JB *BF. UPDATED 11/01/18*JB

I'M CONCERNED ABOUT RECALL NUMBER 18V-731. THE LETTER WE RECEIVED SAID A SOLUTION WOULD BE AVAILABLE BY THE END OF Q4 2018. I CALLED OUR DEALERSHIP TODAY AND CONFIRMED THERE IS NO SOLUTION YET. THIS IS AN EXTREMELY DANGEROUS ISSUE. CAVITATION FROM A BAD FUEL PUMP REALLY DOESN'T DESCRIBE WHAT IT'S LIKE TO HAVE YOUR ENGINE STALL OUT ON YOU AT INTERSTATE SPEEDS IN HEAVY TRAFFIC WHILE GOING UPHILL. TWICE. A THIRD TIME IT OCCURRED ON A SIMPLE CITY STREET. WE WERE ALMOST INVOLVED IN A SERIOUS ACCIDENT THE FIRST TIME IT HAPPENED. NO WARNING, NO CHECK-ENGINE LIGHT, NO SPUTTERING OR LESS-RESPONSIVE ENGINE - NOTHING. JUST STALLED OUT. THE ISSUE IS LIKELY TO OCCUR IN HOT SUMMER TIME AND DRIVING UP HILLS. WE LIVE IN HILLY TUCSON, ARIZONA WHERE IT WILL HIT 90DEG TOMORROW. THIS IS UNACCEPTABLE AND I BELIEVE THE MANUFACTURER CLAIMING ITS JUST A FAULTY FUEL PUMP IS BOGUS. IF IT WAS THAT SIMPLE, WHY IS THERE NO NEW FUEL PUMP AVAILABLE? WHY ARE THE FUEL PUMPS ON NEW INVENTORY OKAY, BUT THEY CAN'T PRODUCE ONE GOOD ENOUGH TO SATISFY THIS RECALL? AFTER EXPERIENCING THE ISSUE SEVERAL TIMES, I THINK THE PROBLEM LIES IN THE SOFTWARE, OR HOW THE SENSOR READS THE FUEL PRESSURE OR ENGINE TEMPS. THE CAR DIDN'T HEAVE OR SPUTTER BEFORE THE ISSUE AROSE - THE ENGINE JUST CUT OUT. I'VE DRIVEN OLD CARS WITH POOR FUEL PUMPS BEFORE AND THEY LET YOU KNOW BEFORE THEY DIE. AND THEY DON'T COME MAGICALLY BACK TO LIFE ONCE YOU PULL OFF THE ROAD AND TURN THE CAR OFF AND IMMEDIATELY BACK ON AGAIN. SOFTWARE DOES THAT - NOT MECHANICAL FAILURES. I REFUSE TO PUT MY FAMILY AT RISK AGAIN THIS SUMMER, AND SUMMER COMES FAST IN SOUTHERN ARIZONA. PLEASE HELP ME LOOK OUT FOR MY LITTLE FAMILY. WE DON'T HAVE THE MONEY TO TRADE OUR DEFECTIVE JEEP IN FOR ANOTHER VEHICLE, AND REALLY NEED THIS CAR TO WORK. THIS IS A DANGEROUS ISSUE THAT I FEEL IS NOT BEING PROPERLY RESPECTED BY THE MANUFACTURER. THANK YOU -

TOOK MY CAR TO THE DEALER TWICE, FIRST THEY TOLD ME IT WAS MY NEW TIRES. THIS TIME THEY TOLD ME IT A REAR DRIVE AXLE MODULE CHRYSLER KNOW ABOUT IT AND TRYING TO FIND A FIX.I HAVE HAD TO DEAL WITH THIS NOISE PROBLEM FOR OVER A YEAR, WITH THEM LOOKING AT ME LIKE I DON'T KNOW WHAT I'M TALKING ABOUT.THE NOISE GETS LOUDER AND LOUDER THE FASTER I GO. HAVE NOT BEEN ABLE TO GO ON THE FREEWAY WITHOUT SOUNDING LIKE MY TIRES ARE GOING TO FALL OFF. I HAD TO REPLACE MY TIRES BECAUSE THE REAR ONES WORE OUT IN THE MIDDLE OF THE TREAD ON BOTH REAR TIRES COULD THIS BE BECAUSE OF THE PROBLEM?

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds, at an altitude of 10,000 ft., the vehicle experienced a loss of automotive power before the vehicle stalled. The contact stated that there were construction barriers on the road, and the contact was not able to get to the side of the road. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The contact stated that the failure had occurred approximately seven times. The vehicle was not repaired. The contact was informed that a diagnostic test was needed. The contact declined and stated that the failure occurred while the temperature outside was high and hot, and the vehicle was driven on a steep hill. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The manufacturer was notified of the failure and advised the contact to have the dealer check the Flex Fuel/E85 system. The manufacturer advised the contact to have the dealer open a star case. The failure mileage was unknown.

CAR WAS IN MOTION ON A CITY STREET HEADING STRAIGHT WHEN IT CAME TO A COMPLETE STOP. VARIOUS MESSAGES HAVE BEEN DISPLAYED THE MOST PREVIOUS TIMES SAYING "TO SHIFT VEHICLE MUST BE STOPPED" I WASN'T TRYING TO SHIFT? NO CODES EVER BEING SHOWN ARE THE SAME. ALL ISSUES CAUSE THE CAR TO COMPLETELY STOP. THIS IS EXTREMELY DANGEROUS ON THE ROADS OFCOURSE. IT'S ALREADY HAD AN UPDATE TO THE SYSTEM THE DEALERSHIP SAID WAS NEEDED. NOW BACK TO DOING THE SAME THING SO IT'S CURRENTLY AT THE DEALERSHIP AGAIN. JUST HIT 20K MILES. ALL OIL CHANGES HAVE BEEN MADE ON TIME AS THE JEEP HAS ALL WARRANTIES THE CHYSLER DODGE JEEP DEALERSHIP OFFERED. CAN CONTACT DEALERSHIP FOR MORE DETAIL. THIS HAS BEEN ONGOING SINCE JANUARY 2018

TRYING TO PUT GAS IN THE VEHICLE AND THE GAS PUMP KEEPS STOPPING WHEN ITS NOT FULL

MY JEEP HAS ALREADY WENT TO THE SHOP FOR A WEEK BECAUSE IT STALLED 8 TIMES ON THE INTERSTATE IN TRAFFIC WHILE MY FAMILY WAS COMING HOME FROM VACATION. OUR SAFTY IS EXTREMELY JEOPARDIZED BY THIS. THE JEEPS ARE LEMONS AND SOMEONE IS GOING TO BE KILLED BEFORE IT IS ACKNOWLEDGED. IT HAS STARTED IT AGAIN NOW! *DT NO VIN AVAILABLE UPDATED 10/18/18*JB

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID HITTING A PEDESTRIAN, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE STRUCK A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUFFERED FROM SORENESS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER (MCLARTY DANIEL CHRYSLER DODGE JEEP RAM, 479-250-3900) WAS CALLED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE FAST LANE DURING HEAVY RAIN, THE VEHICLE SKIDDED TO THE CENTER LANE AND STRUCK AN EIGHTEEN WHEELER. THE VEHICLE TURNED 360 DEGREES THREE TIMES, CRASHED INTO A CEMENT DIVIDER, AND STOPPED IN THE MIDDLE LANE FACING INCOMING TRAFFIC. NONE OF THE AIR BAGS DEPLOYED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE IMPOUND LOT. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: [XXX] WAS FILED. THE MANUFACTURER ALSO SENT A THIRD PARTY COMPANY TO INVESTIGATE THE CRASH. THE THIRD PARTY COMPANY STATED THAT ANY RATE OF DECELERATION WOULD HINDER THE AIR BAGS FROM DEPLOYING. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHEN AM DRIVING AT 40 MPH MY CAR PULLS WHEN I LET GO OF THE GAS OR WHEN I STEP ON THE GAS. IT ALSO PULLS AT HIGHER OR LOWER SPEEDS. IT'S NOT ALWAYS AT 40 MPH. ALSO WHEN AM IN DRIVING MY FORWARD COLLISION WARNING TURNS OFF JUST FOR NO REASON AND ON THE DASH IT SAYS IT'S TURNED OFF. STAYS TURNED OFF FOR AT LEAST 1 MIN OR 2. I HAVE TAKEN THE VEHICLE FOR INSPECTION BUT THEY CAN'T SEEM TO FIND WHERE THE PROBLEM PRESISTES FROM.

ON JUNE 11TH, 2 DAYS AFTER PURCHASING THE CAR WITH JUST UNDER 7000 MILES WE NOTICED THE BATTERY LIGHT ON WHICH DISAPPEARED ABOUT 10 MINUTES AFTER DRIVING IT. TODAY, JUNE 20TH, WHILE DRIVING ON FLORIDA'S TURNPIKE AT 72MPH WARNING LIGHT CAME ON, THERE WAS A BEEPING SOUND AND THE CAR SEEMED TO LOSE POWER VERY BRIEFLY AS IF IT WAS GOING TO TURN OFF. THIS COULD BE A SAFETY HAZARD ESPECIALLY ON AN INTERSTATE. I AM ALSO NOTICING SLUGGISH ACCELERATION AT TIMES.

MY VEHICLE AUTOMATICALLY RELEASED HATCH WITHOUT THE BUTTON BEING PRESSED EVERYTIME THE DOOR WAS CLOSED IT WOULD ELECTRONICALLY RELEASE THE DOOR. STOPPED DOING IT HOURS LATER. TAKING TO DEALER TOMMOROW. THE VEHICLE IS A 2017 JEEP RENEGADE SPORT 4X4 WITH 2.4L MOTOR. VEHICLE WAS STATIONARY WHEN FIRST NOTICED BUT DID EXPERIENCE THE ISSUE WHEN MOBILE. *TT *DT*JB

A RECALL WITHOUT A REMEDY WAS ISSUED FOR PART OF THE FUEL PUMP SYSTEM AND IT CAN SHUT THE VEHICLE DOWN IN HIGHER THAN AVERAGE TEMPERATURES. I HAD THIS HAPPEN LAST JUNE (2018) AND THE RECALL WAS ISSUED IN OCTOBER. THE ORIGINAL NOTICE SAID IT WOULD BE RESOLVED BY Q4 OF 2018. IT IS NOW APRIL OF 2019 AND I LIVE IN FLORIDA, WHICH MEANS HIGHER THAN AVERAGE TEMPERATURES EVERY DAY. I HAVE TWO CHILDREN UNDER 5 AND CANNOT RISK THE SAFETY HAZARD OF MY CAR POTENTIALLY SHUTTING DOWN IN THE MIDDLE OF THE HIGHWAY! THIS SHOULD HAVE BEEN FIXED 5 MONTHS AGO!

MULTIPLE WARNING MESSAGES ILLUMINATE THE DASH, SUCH AS CHECK ENGINE, CHECK BRAKE, AND COUNTLESS OTHERS. ALSO THE CAR LOCKS UP AND WILL NOT START OR WILL ONLY GO IN REVERSE. THIS HAPPENS UPON ATTEMPTING TO START THE VEHICLE AND ALSO WHILE ACTIVELY DRIVING IT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP OVER 6 TIMES FOR THE SAME ISSUE AND MULTIPLE SOFTWARE UPDATES HAVE BEEN PERFORMED AND THE TCM HAS BEEN REPLACED BUT THE ISSUE KEEPS OCCURRING. CUSTOMER SERVICE FOR THE MANUFACTURER HAS BEEN CONTACTED AND A CORPORATE TECHNICIAN HAS BEEN INVOLVED AND ALSO AN IN FLIGHT RECORDER WAS TEMPORARILY INSTALLED AND IT PROVIDED NUMEROUS ERROR CODES BUT NO ONE IS SEEMS TO BE CAPABLE OF DETERMINING HOW TO FIX THE ISSUE OR WHAT EXACTLY IS CAUSING IT

ABOUT 3 MONTHS AGO, IN BETWEEN REGULAR/PROPER OIL CHANGES, I PULLED OUT OF A PARKING LOT AND ON TO A CITY SIDE STREET WHEN MY JEEP STALLED. AFTER TURNING ON MY HAZARDS AND TURNING OFF THE CAR AND RESTARTING IT, I PULLED BACK INTO THE PARKING LOT. AT THIS TIME THE LOW OIL LIGHT CAME ON SO I WAITED FOR THE CAR TO COOL AND CHECKED THE OIL. THE DIPSTICK SHOWED NO OIL. I ADDED 2 QUARTS AND TOOK IT TO THE SHOP. THE GUY DID AN OIL CHANGE AND SUGGESTED THAT THE LAST GUY DID NOT ADD ENOUGH OIL SINCE IT TAKES MORE THAN A NORMAL V4. I THANKED HIM AND WENT ON MY WAY. IMMEDIATELY MY CAR WAS DRIVING BETTER. HERE IT IS 3 MONTHS LATER AND MY CAR BEGINS TO DRIVE ROUGH. SO I CHECK MY OIL AFTER SETTING ALL NIGHT AND I HAVE TO ADD MORE OIL. THERE ARE NO VISIBLE LEAKS, NO WHITE SMOKE OR SMOKE FOR THAT MATTER, NO PUDDLES AND NO INDICATOR LAMP.

TRANSMISSION AND ENGINE PROBLEMS, CAR STALLING. ALMOST IN BAD CAR ACCIDENT DUE TO THIS ISSUE, AFTER LOOKING AT REVIEWS IM NOT THE ONLY ONE WITH ISSUE. NOT A HAPPY CUSTOMER

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806, 256-830-6450) WHERE IT WAS DIAGNOSED THAT AN UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35057431. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.

ENGINE HAS STALLED OUT MULTIPLE TIMES. LATEST TIME STALLED OUT ON A CITY STREET AFTER TURNING INTO IT. TENDS TO HAPPEN WHEN OIL IS LOW. JEEP BURNING THROUGH OIL TOO FAST.

THE VEHICLE TRANSMISSION WAS STUCK IN NEUTRAL AND COULD NOT BE SHIFTED TO ANY OTHER POSITION. THIS OCCURRED AFTER BACKING THE VEHICLE UP A FEW FEET AND THEN TRYING TO SHIFT FROM REVERSE INTO DRIVE. THERE IS NO KNOWN PROCEDURE FOR SHUTTING OFF THE ENGINE WITH THE SHIFTER IN ANY POSITION OTHER THAN PARK. BECAUSE OF THIS, THE VEHICLE COULD NOT BE MOVED AND THE ENGINE COULD NOT BE SHUT OFF. THE ONLY GOOD PART OF THIS WAS THAT IT WAS IN NEUTRAL - I CAN'T IMAGINE WHAT COULD HAVE HAPPENED OF THE TRANSMISSION HAD GOTTEN STUCK IN REVERSE OR DRIVE.

MY JEEP SHUT ITSELF OFF WHILE IN MOTION ON A CITY STREET ON THREE SEPARATE OCCASIONS. I HAD TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS DIAGNOSED WITH A "FUEL PUMP ISSUE"

WHILE DRIVING IN ANY CONDITION (HIGHWAY, STREET) THE TRANSMISSION SLIPS, SOMETIMES VIOLENTLY. IT FEELS LIKE I HAVE BEEN REAR ENDED IT SLIPS SO BAD. THIS IS A FREQUENT OCCURRENCE. WHEN TAKEN TO THE DEALER, THEY HAVE PLACED THE JEEP ON THEIR DIAGNOSTIC COMPUTER AND SAID NOTHING IS WRONG. THE JEEP HAS JUST OVER 22,000 MILES. THIS HAS BEEN GOING ON SINCE ABOUT 15,000 MILES. SECONDARILY, SOMETIMES THE CRUISE CONTROL FAILS TO ENGAGE OR REENGAGE.

I WAS TURNING INTO MY PARKING SPACE SLOWLY WITH THE BRAKE SLIGHTLY DEPRESSED. AS I PRESSED FURTHER ON THE BRAKE THE CAR ACCELERATED SUDDENLY. I PRESSED DOWN HARD ON THE BRAKES AND THE CAR DIDN'T SLOW DOWN AND SMACKED THE RETAINING WALL. THE DASHBOARD LIT UP WITH THE PARKING BRAKE (DID NOT PRESS) AND THE CAR WITH THE LIGHTNING BOLTS. I DON'T KNOW WHAT JUST HAPPENED.

VEHICLE HESITATES AND STRUGGLES TO SHIFT. IT HARD SHIFTS AND FEELS LIKE IT KICKS. WHEN ACCELERATING FROM ABOUT 20 MPH TO 65 MPH WHICH IS FREEWAY SPEED ENGINE TAKES A LONG TIME TO ACCELERATE THEN IT JERKS AND SHIFTS REALLY HARD.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT STALLED WITHOUT WARNING AND "LOW OIL PRESSURE" APPEARED ON THE INSTRUMENT PANEL. ALSO, THE ENGINE LEAKED OIL AND THE ACCELERATOR PEDAL SEIZED MORE THAN ONCE. THE VEHICLE WAS TOWED TO NATIONAL DODGE OF JACKSONVILLE (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 347-3777) WHERE IT WAS DIAGNOSED THAT OIL WAS NEEDED. THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT TO COME BACK FOR AN OIL CONSUMPTION TEST AFTER FIVE HUNDRED MILES. WHEN THE CONTACT RETURNED, THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 11,050.

I WAS SITTING IN MY JEEP PARKED IDLING WAITING FOR SOMEONE TO PICK ME UP , WHEN MY RIDE SHOW UP TURNED OFF JEEP AND LEFT. TWENTY MINUTES LATER THE POLICE CALLED AND TOLD ME THE JEEP WAS ON FIRE AND I NEEDED TO RETURN TO THE VEHICLE.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT AND A SEVERE VIBRATION WAS FELT. IN ADDITION, THERE WAS AN ABNORMAL NOISE AND JERKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR., TURLOCK, CA), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 287.

TOOK MY 2017 JEEP RENEGADE SPORT TO THE DEALER FOR REGULARLY SCHEDULED OIL CHANGE AND TIRE ROTATION. THEY DID CHANGE THE OIL AND ROTATE THE TIRES AS SCHEDULED. THEY DID NOTIFY ME THAT THE ROTORS WOULD NEED TO BE REPLACED BEFORE THE VEHICLE COULD PASS INSPECTION. DURING THE CONVERSATION THE DEALER SAID THESE VEHICLES WERE KNOWN FOR HAVING TOO HARD OF A BRAKE PAD AND THE PAD GROOVES THE ROTORS. AT THE TIME I WAS NOTIFIED OF THE SITUATION THE VEHICLE HAD LESS THAN 19,000 MILES AND WAS IN THE 11TH MONTH OF OWNERSHIP. I HAVE BEEN READING MANY FORUMS REGARDING THIS ISSUE AND NOTICED THAT THE LAST THREE MODEL YEAR OF JEEP RENEGADE HAS BEEN HAVING THE SAME ISSUE. I AM VERY UNPLEASED BY THE FACT THAT I NOW NEED TO REPLACE BOTH FRONT ROTORS, PADS, AND LABOR ON MY DIME FOR A VEHICLE THAT I HAVE OWNED FOR LESS THAN A YEAR.

VEHICLE SHUTS OFF AT HIGHER SPEEDS. THIS YEAR, MAKE AND ENGINE HAVE BEEN RECALLED FOR THIS PROBLEM. MY SPECIFIC VEHICLE, WHILE HAVING THE SAME SHUT OFF PROBLEM FOR THE PAST 2 YEARS, IS NOT PART OF THE RECALL. IT IS A DANGEROUS ONGOING PROBLEM.

I HAVE BEEN SAVING FOR EVER TO BUY THE CARD OF MY DREAM: A JEEP RENEGADE AND I FINALLY GOT IT. I HAVE BEEN DRIVING FOR THIRTY-FIVE YEARS AND NOT EVEN A PARKING TICKET AND WITH THE SAME INSURANCE FOR FOURTEEN YEAR (GEICO). ONE EVENING ON MY WAY TO THE SUPERMARKET AND WHILE MAKING A LEFT, I FELT AS IF THE VEHICLE WAS NOT MOVING, I KEPT PRESSING ON THE GAS AND IT SLIDE VERY SLOWLY, AND BOOM! I WAS HIT ON THE BACK ON THE PASSENGER SIDE BY AN OLD PICK TRUCK. (A LEFT IN AZ, YOU ARE NEGLIGENT). WHAT A NIGHTMARE! THE POLICE TAKING THE REPORT WAS SOMETHING THAT I COULD NOT EXPLAIN, HIM TALKING AND LAUGHING WITH THE YOUNG MEN THAT HIT ME AS IF HE KNEW THE RELATIVES THAT CAME TO AID. I CALLED MY INSURANCE FOR A TOW TRUCK AND THEY WERE UNABLE BECAUSE THEIR COMPUTERS WERE UPDATING. I JUST KNEW THAT I WAS NOT NEGLIGENT, AND I WAS RIGHT. I RECEIVED A SAFETY RECALL FOR JEEP RENEGADE 2017 FROM THE FCA STATING THAT A LOSS OF FUEL PRESSURE MAY LEAD TO AN ENGINE STALL RESULTING IN A SUDDEN LOSS OF MOTIVE POWER, WHICH MAY CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING. REMEDY: ALL OF THE INVOLVE VEHICLES MUST HAVE THE FUEL PUMP MODULE REPLACED. TO GET AN APPOINTMENT AT MORE CHRYSLER TO SEE IF THEY HAD THE PART FOR THE CAR IT WAS A HASSLE, A LADY AT THE SERVICE DEPARTMENT HAD NO IDEA IF THEY HAD ANYTHING AND FINALLY TODAY, I CALL SEVERAL AGENCIES I HAD IDEA EXISTED (8/12/2019). DID I GET AN ATTORNEY? UNLESS THERE IS DEATH, DISMEMBERMENT, DIU AN THE SUCH THERE IS NO CASE. MY INTACT DRIVING RECORD IS DAMAGE (THAT IS ANOTHER STORY OF WHAT I WENT THROUGH), I HAVE FLOATING RIBS AND PAIN IN ALL PARTS OF MY BODY. I AM GRATEFUL TO BE ALIVE. THE VERY LEAST I WANT IS VINDICATION FOR MY DRIVING RECORD. HOW?

The contact owns a 2017 Jeep Renegade. The contact stated while driving 35 mph, the vehicle suddenly loss power and stalled with the check engine warning light illuminated. The vehicle was towed to the dealer who diagnosed that no issues were found; however, an unknown software was updated. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the same dealer, who test drove the vehicle but could not determine the cause of the failure. The software was updated, and the engine oil was changed. The contact stated that the failure persisted. The vehicle was taken to a second dealer; Jeff Belzer Roseville Chrysler Dodge Jeep Ram (2800 Long Lake Rd, Roseville, MN 55113) who diagnosed that the engine block needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.