2011 Kia Optima

The contact owns a 2011 Kia Optima. The contact stated that the vehicle caught fire while driving at 60 MPH on the expressway. No warning lights illuminated. The contact had some wires replaced prior to the failure. There were no reported injuries, air bag deployment or crash. The driver was able to pull over safely. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no answer. The failure mileage was approximately 35,000. The VIN was not available.

I am submitting a complaint regarding my 2011 Kia Optima (VIN: [XXX] ), which is currently experiencing significant engine issues and is undrivable. This issue is currently being reviewed under Kia Case #XXX. This vehicle is part of the Theta II engine group that has been the subject of recalls, service campaigns, and extended warranty coverage due to known engine defects, including rod bearing failure and potential engine seizure. The vehicle has also received the Knock Sensor Detection System (KSDS) update associated with these known issues. My vehicle is currently at the dealership and has been there since March 10, 2026. It is not drivable, and I have been without transportation during this time. The dealership has diagnosed the issue as oil consumption; however, Kia has denied coverage, stating that oil consumption is not related to rod bearing failure. Kia has not confirmed whether a full internal engine inspection was performed to rule out rod bearing damage, nor have they confirmed that a Techline engineering review has been conducted. Given the known history of engine defects in this model, I am concerned that the current condition may be related to internal engine failure that has not been properly evaluated. Oil consumption can be a precursor or symptom of internal engine damage, and I do not believe the issue has been fully or adequately diagnosed. Additionally, my vehicle has an open safety recall related to potential engine compartment fire risk, which further raises concerns about the safety and reliability of this vehicle. I am requesting that this issue be reviewed as a potential safety-related defect, as the vehicle is undrivable and may be at risk for sudden engine failure or fire. I am also concerned that the manufacturer is relying solely on a dealership-level assessment without a thorough engineering evaluation of a known defect condition. Thank you for your review of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving in the highway doing about 80mph passing a semi truck when all of a sudden my vehicle went from 80 down to 50 mph and I was jerked forward. I thought I was rear ended but when I looked in my rear view mirror no cars were behind me. I looked down and noticed my engine light, battery light and oil light were on and turned down my music and could hear my engine was no longer running. Thankfully there wasn't much traffic and I was able to coast to the side of the highway and turn the car off. If someone would have been behind me I am confident I would have been hit. The problem has since been confirmed by a dealership and info has been sent to Kia. The dealership was unable to provide me with a loaner car as "they had none available" so I contacted Kia corporate and they are telling me my only option is that I have to come out of pocket for a rental and they will reimburse 40$ per day. I don't think especially since I had to pay for 2 nights in a hotel as I was stranded, a few hundred dollars for a tow that I should have to pay anything as the issue with what happened to my car is the fault of Kia at the time of manufacturing. At this time I have been without a vehicle for 1 week. I was told by the dealership today that they sent all of the required info over to Kia to get word on whether the lifetime extended warranty would pay for my car to be repaired. The previous owner before me did have the KSCS update performed as mandated by Kia. My problem is I am already out almost 1000$ and now they are telling me I have to pay for a rental also, they will not help me except for reimbursement which doesn't even cover half the cost of a rental per day. I am not a rich person and I cannot afford that. Everything I've read and been told indicates that a loaner or rental car is to be provided me especially if it is due to a safety concern/recall issue. I've spoken with several kia representatives and I get nowhere. I am upset.

While driving the Kia on the highway (in the passing lane on Route 93, Boston, MA), the hood of the car flew open and shattered the windshield. Prior to getting into the vehicle, there was no notification, warning light/display, that alerted to the hood or anything else not being 'closed', no rattling of the hood either. The hood blocked my entire vision with the exception of a small area below, where I miraculous got over to the breakdown lane without causing any accident. When I got out of the car, the hood was bent and the second latch was loose. It did not hold its shape. Called the police and the insurance company, the car was deemed a total loss. This incident occurred on January 31, 2026 at 10:05AM. The conditions were dry and sunny. The state trooper said that this incident could have had serious safety consequences to the driver and others since no one expects a hood to fly open, block visibility...this highway is a busy road and could have impacted several other vehicles on the road. We no warning lamps/message- this was traumatic- this put the safety of the driver and the public at great risk.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving, the vehicle failed to exceed 60 MPH with the accelerator pedal depressed. No warning light was illuminated. The local dealer advised the contact that the vehicle could not be repaired due to a lack of maintenance records. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Paint is peeling off in large pieces despite there being no damage. We have the pearl white color.

The Engine locked up while driving down the highway at 60mph. Not possible for inspection vehicle currently broke down at shop. I barely had braking power to stop vehicle. Has been confirmed by Kia dealership. Yes vehicle has been inspected by vehicle manufacturer. Check engine light came on 5 seconds before locking up. Happened [XXX] at [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car just keep doing weird stuff with the lights. It want go off all the time the key went work the cv joints are popping. Have to trigger the battery sometimes to start up

The airbag warning light on the dashboard stays on continuously and will not go off.

The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic who noticed that the engine oil level was abnormally low, and that there were no visible signs of an oil leakage. The oil level was topped off; however, within 3 weeks the oil level was abnormally low again. The vehicle was taken to a local dealer to be diagnosed and the contact was informed that an excessive oil consumption was not included in the engine replacement warranty extension. The contact was informed that a further diagnostic test was required. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,500.

Hydraulic Electronic Control Unit (HECU) experienced an electrical short circuit and engine hardly running.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Kia Optima. The contact stated while driving 25 MPH, there was a notchy feel in the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was linked to TSB Number: CHA060. The mechanic determined that the steering coupler needed to be replaced. The mechanic ordered the part for the repair. The vehicle was not yet repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: CHA060; due to the mileage on the vehicle. The failure mileage was approximately 121,000.

Not sure what to do. I scheduled a recall fix for this HECU fuse with our city KIA dealer. When I went they told me I'd have to come back because they didn't have one in stock. No one ever called me again so I phoned to make an appt and the service manager never gets back with me at this dealership. Next dealership is an hour away. Please advise. Thank you.

I have gone to two Kia Dealers to get my recall on the HECU fixed and they will not help me. I was told that they did not have the part and did not know when they were receiving the part. I also called Kia and they were no help either. What next steps can I take to get this matter resolved. Thank you

2 weeks ago my 2011 Kia Optima's engine died while driving. I am the 2nd owner of the car and bought it in summer of 2022 (not 2020). Before buying the car private sale, I sought my mechanics advice who told me Kia engines had issues going back to 2011. Before buying, my brother called the closest Kia dealership to confirm the owner was telling the truth that he had taken the car in for all safety recalls. Kia told my brother the engine and vehicle belonging to the VIN he provided were good to go and that the engine recalls were done. After my car died, I had it towed to my mechanic and was told the engine was bad. I called Russ Darrow Kia and informed them of the situation. I don't recall who I spoke with, but I asked about the recalls and any red flags that would void any warranties on the engine. I was told there were none and I should have the car towed to have them do an engine inspection. On September 7th, I called Kia because I had not heard anything about my car. I was told an inspection was done but the warranty was voided because a recall for NOX sensor had not been done. I called Kia consumer and spoke with a supervisor who just read a template of the Federal Lawsuit and how due to the voided warranty, Kia would not replace my engine. I explained how I had called prior to buying the car and confirmed the engine was up to date with any recalls and I had not received any recall notices for the NOX sensor nor any others pertaining to the engine. I only ever received a recall notice about the anti theft software. The supervisor was extremely insensitive toward me and told me there were numerous recalls and that whomever I called at Kia would have never told me the car was good to go. I would've taken it in if I knew about the recall, or any other. They are refusing to replace the engine. Kia is charging me $190 for their diagnosis and a quote on a replacement engine. The car was well maintained with prompt oil changes. I feel like I'm being scammed.

After getting HECU recall done , it has caused issues with the HECU module to where the brake lights no longer work and the ESC light comes on the cluster panel. Up on reading the code C2130, it says Brake lamp relay error. Mind you that my car was in working order before this recall was even done. This a huge safety issue not having your brake lights work. I can get rear-ended and i have kids in the car. This has been a issue since July when i got the recall done and KIA has yet to find a fix for this matter.

Mi carro estaba bien ninguna luz de testigos prendidos de pronto iba por la carretera conduciendo se freno y se apago gracias a Dios no ocurrió ningún accidente. Lo volví a prender sonaba el motor como si tuviera un tic tac y se prendió las luces de testigo de motor.

1- Steering wheel. Yes 2- Not sure if something was going to happen while driving whether da or night or long distance traveling 3- I spoke with the service center a while back and didn't have a good time to bring it by. 4- No No just loud shaking from the steering wheel. It's been going on for at least a month

Recall states to not drive vehicle due to HECU which can result in an engine compartment fire. I have contacted 3 dealerships and corporate. There are 15,000 dealerships/service centers that have technology/technical issues. I have spent 3 days, and 12 hours trying to get assistance. I'm being told corporate is not providing any additional support or payment to individually owned dealerships. Expecting them to cover additional expenses. I am disabled and need to go to treatments/procedures multiple times a week. They are backed up 1-2 months for an appointment. Consumers are to pay everything up front and then 90 days later request a reimbursement. They will not provide or pay for a rental or loaner car until the car is being serviced. Therefore they are leaving me with no vehicle for up to 2 months as their letter clearly states that the vehicle is not to be driven and is unsafe. I should not be inconvenienced because Kia made a mistake and is now having to perform a recall, 15,000 stores are not able to perform because of technical issues, they are so far behind in their service appointments which should not have any effect on me and I should not be responsible to pay for any of this and they should absolutely provide me with the vehicle and not leave me with no transportation for 2+months. I am unable to get to my appts. for treatments, my daughter cannot Drive to work. And they have absolutely no solution for me and telling me that there is nothing that can be done other than me paying $45/day out of pocket. they Stated that I personally would be charged to do a full diagnostic test to confirm that there are no safety issues, however corporate stated that it was required in order to get my car back. This has been an absolute nightmare, I am also wanting to know if ada would get involved in something like this as they are not making any type of reasonable accommodation for me. There has to be a law preventing this that they are required to provide a vehicle unt