2013 Kia Sorento Complaint Log

OUR VEHICLE IS CONSUMING AN ENTIRE TANK OF OIL UNDER 1,000 MILES OF DRIVING. THE ENGINE MUST HAVE SOMETHING WRONG WITH IT, BUT THE DEALERSHIP INSISTS THE ENGINE IS NORMAL. THEY AGREE THE PROBLEM IS BAD BUT TAKE NO RESPONSIBILITY FOR THE ENGINE. THE SUV RUNS WEAKER THAN NORMAL WITH LESS POWER THAN WHEN WE BOUGHT IT 2 YEARS AGO NOW. IT IS DRIVEN LESS THAN 40 MILES A DAY FOR WORK COMMUTE AND CONSUMES OIL AT AN ASTOUNDING RATE. WHILE I KNOW THERE IS SOME TYPE OF ENGINE RECALL FOR THIS MODEL AND YEAR I AM CONFUSED AS TO WHY OUR VEHICLE IS NOT BEING TAKEN CARE OF AS IT SHOULD BE.

I WAS TRAVELING DOWN A ROUTE 30 IN GREENSBURG, PA AT APPROXIMATELY 45 MPH. THERE WAS A SLIGHT CLICKING NOISE AND THEN SILENCE. NO NOISE. THE ENGINE LIGHT CAME ON. THE GAS PEDAL WOULD NOT WORK. THE POWER STEERING WOULD NOT WORK. I WAS ABLE TO COAST INTO THE MALL PARKING LOT. I HAD MY VEHICLE TOWED TO ALLWINE CURRY AUTO SEVICE, A LOCAL GARAGE, FOR EVALUATION. I WAS TOLD THAT THE ENGINE WAS SHOT AND THAT A USED ONE COULD BE INSTALLED FOR $3500. WE PURCHASED OUR VEHICLE USED FROM SMAIL KIA IN MAY 2017. WE HAVE OUR OIL CHANGED EVERY 6000 MILES. WE HAVE NOT HAD A OIL LIGHT COME ON OR ANY WARNING THAT THERE IS A PROBLEM.

ENGINE FAILURE WHILE DRIVING DOWN A MAJOR HIGHWAY IN HEAVY TRAFFIC. SAME ISSUE AS RECALLED ENGINES BUT KIA REFUSES TO ADDRESS THE ISSUE ON THIS VEHICLE.

WHILE DRIVING 60MPH. THE ENGINE STARTED TO LOOSE POWER AND THE ENGINE SEIZED CAUSING A CONNECTING ROD TO BE EJECTED OUT OF THE BOTTOM OF THE ENGINE. THE VEHICLE HAD 29,200 MILES ON IT. THIS IS THE 2.4 ENGINE. NOT THE THETA ENGINE, BUT THE SAME BOTTOM END AS THE THETA ENGINE!!

A KNOCKING NOISE WAS HEARD FROM THE ENGINE AND VEHICLE WAS TAKEN IN TO REPAIR BECAUSE OF RECALL. DEALERSHIP REFUSED TO CORRECT THE NEEDED REPAIR. EVENTUALLY, THE NOISE INCREASED IN FREQUENCY AND ENGINE FAILED. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ENGINE FAILED AND VEHICLE CAME TO A COMPLETE STOP.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING FROM NEW JERSEY TO FLORIDA, THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE CONTACT STOPPED TO ADD OIL TO THE VEHICLE. ONCE THE CONTACT ARRIVED IN FLORIDA, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER IN FLORIDA, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE REMAINED AT THE DEALER WITH POSSIBLE OIL AND ENGINE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT SHE WAS NOT INFORMED OF IT WHEN THE VEHICLE WAS PURCHASED IN JULY OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,900.

SPONTANEOUS VEHICLE FIRE. TRAVELING ON US-27 IN FLORIDA, STOPPED AT RED LIGHT AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD, PROCEEDED THROUGH THE LIGHT ONCE IT TURNED GREEN TO GET TO THE SIDE OF THE ROADWAY WHEN SMOKE STARTED THROUGH THE VENTS AND FLAMES CAME OUT FROM UNDER THE HOOD AS WELL. CAR BECAME DISABLED AND 3 OF US JUMPED OUT AND RAN DOWN THE ROAD, AWAY FROM THE CAR. THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF SECONDS FROM EXITING.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS EVIDENCE OF SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT VISUALLY INSPECTED THE ENGINE COMPARTMENT OF THE VEHICLE BUT WAS UNSURE AS TO WHERE THE SMOKE ORIGINATED FROM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. KIA OF CERRITOS LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS ALSO CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

PCM RECALL. VEHICLE STALLS AT STOPS AND SLOWING OF VEHICLE. AUGUST 6 TURNED OFF ENGINE WOULD NOT RESTART AFTER PARKING IN DRIVEWAY AND TURNING ENGINE OFF. AUGUST 4 AND 5, 2018 VEHICLE STALLED WHEN I WAS COMING TO A STOP ON THE ROAD IN TOWN.

WHILE DRIVING ON CONGESTED HIGHWAY AT ~40 MPH, THE ENGINE SUDDENLY LOCKED UP AND VEHICLE ABRUPTLY STOPPED. DIAGNOSTICS FROM DEALERSHIP VALIDATES THE ENGINE HAD A MAJOR MECHANICAL FAILURE. DEALERSHIP ALSO VALIDATES VEHICLE WAS HIGHLY MAINTAINED. OTHER KIA SORENTO 2013'S HAVE BEEN RECALLED FOR SAME PROBLEM. HOWEVER, THIS VIN HAS NOT BEEN RECALLED YET. PLEASE REVIEW.

I WAS DRIVING IN A HIGHWAY TO WORK, WHEN THE CAR STARTED TO SLOW DOWN, PUTTERED A BIT QUICKLY SHUT OFF AND ON- AND THEN THE ENGINE PICKED UP AND STARTED MAKING A NOISE. I PUSHED ON THE GAS AND THE ENGINE CHURNED UP SMOKE AND THE CAR STARTED SLOWING DOWN AS CARS WERE COMING UP BEHIND ME ON THE HIGHWAY! ONE CAR STOPPED QUICKLY BEHIND ME, AS THE CAR CAME TO A SLOW PACE. THE ENGINE DIDN'T TURN OFF BUT THEN IT CLINKED FOR THE REST OF THE 400FT AS I PULLED IN AND PARKED IT. I COULD ONLY GO 10MILES PER HOUR OR SLOWER THE REST OF THE HIGHWAY.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE GEAR SHIFTER STIFFENED UPON SHIFTING GEARS AT VARIOUS SPEEDS, AND THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD CONTINUE TO ROLL FORWARD ONCE PLACED IN PARK WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO ROWE KIA AUBURN (699 CENTER ST #4, AUBURN, ME 04210) WHERE SHE WAS INFORMED THAT SINCE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN) WAS ALREADY PERFORMED ON THE VEHICLE, SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE SECOND REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND SHE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER ALSO MENTIONED THAT SINCE OTHER REPAIRS ON THE VEHICLE WERE PERFORMED BY A THIRD PARTY, THEY COULD NO LONGER OFFER ASSISTANCE FOR THE REPAIR OF THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 138,000.

CLOCK SPRING BROKE AND AIRBAGS DIDN'T DEPLOY.

MY WIRING FOR MY HEADLIGHT MELTED, THE WIRING WAS REPLACED AND ITS MELTING AGAIN AND NOT WORKING.

My white snow Kia Sorento paint is peeling and has really bad Delamination. It’s been peeling little by little over the last 4 years. It is awful.

THE DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY MALFUNCTIONS. I HAVE HAD THE HEADLAMP SOCKET AND CONNECTOR REPLACED TWICE - AUGUST 2017 (61,785 MILES) AND JANUARY 2018 (69,938 MILES). I HAVE REPLACED THE BULB ONLY TWICE, ALSO - JULY 2017 AND DECEMBER 2017. THE PROBLEM HAS RE-OCCURRED A THIRD TIME AND APPEARS TO BE SIMILAR TO MANY OTHER COMPLAINTS ABOUT VARIOUS KIA MODEL VEHICLES. THE ISSUE WITH MY 2013 KIA SORENTO OCCURS INTERMITTENTLY AT FIRST, EACH TIME WHILE UNDER NORMAL DRIVING CONDITIONS. IT HAS OCCURRED WHILE DRIVING ON CITY SURFACE STREETS AND WHILE DRIVING ON INTERSTATE HIGHWAYS. EVENTUALLY THE HEADLIGHT JUST QUITS WORKING COMPLETELY AND I AM FORCED TO HAVE SERVICE PERFORMED. THIS PROBLEM SEEMS TO OCCUR ABOUT EVERY 4 MONTHS AND CREATES UNSAFE DRIVING CONDITIONS, ESPECIALLY WHEN IT OCCURS WHILE THE VEHICLE IS IN OPERATION DURING RAINY, LOW-LIGHT OR NIGHTTIME CONDITIONS.

DRIVING AUTO ON I-75 SOUTH NEAR FT. MYERS, FL, CAR ENGINE SPONTANEOUSLY CAUGHT FIRE. ENTIRE AUTO BURNED TO NOTHING BUT METAL. BOTH MYSELF AND MY WIFE WERE ABLE TO OPEN THE DOORS AND GET OUT ALTHOUGH ALL POWER WAS LOST AS WE WERE PULLING OVER THE SIDE OF THE HIGHWAY. WITHIN FOUR MINUTES THE CAR WAS COMPLETELY ENGULFED IN FIRE.

MY CAR 2013 KIA SORENTO BURNT UP !!

ENGINE SEIZED UP WHILE DRIVING ON THE HIGHWAY CAUSING ME TO HAVE TO DANGEROUSLY CROSS OVER ALL LANES TO THE SHOULDER OF THE ROAD. AFTER GETTING IT TOWED AND LOOKED AT BY MECHANICS IN TWO DIFFERENT LOCATIONS I WAS TOLD THAT THE ENGINE NEEDED TO COMPLETELY BE REPLACED. KIA SAID THEY WOULD NOT REPLACE THIS EVEN THOUGH THE CAR IS A 2013 WITH 61,947 MILES ON IT

Paint is chipping off the hood and around the windshield in larger chunks.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE ENGINE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HIS VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CENTRAL KIA OF NORWOOD (105 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062, 781-762-8100), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

MY FAMILY HAD JUST RETURNED FROM A NORTH CAROLINA VACATION ON WHICH WE TRAVELED IN OUR KIA SORRENTO ON THE 23RD OF JUNE. WE HAD BEEN DRIVING ON MAJOR INTERSTATES WITHOUT THE SLIGHTEST THOUGHT THAT OUR KIA WAS POSSIBLY UNSAFE TO DRIVE. MORE RECENTLY ON THE 29TH OF JUNE, I JUST INSISTED THAT MY 19-YEAR-OLD DAUGHTER TAKE MY KIA TO NEW JERSEY BECAUSE I FELT THAT MY CAR WAS A BETTER CHOICE THAN HER OLDER MODEL FORD RANGER TO GO ON THAT LONG TRIP. IT WAS ONLY A FEW HOURS AFTER SHE RETURNED HOME ON JUNE 30, 2018, THAT I WAS DRIVING MY HUSBAND AND TWO CHILDREN TO A GRADUATION PARTY NOT FAR FROM MY HOME WHEN THE CAR STOPPED WORKING WHILE I WAS OPERATING THE VEHICLE. LUCKILY, I WAS ABLE TO STEER IT OFF OF THE ROAD WITH GREAT EFFORT AND WITHOUT ANY INCIDENT OR HARM TO MY FAMILY. I AM VERY UPSET OVER THE INCIDENT THAT OCCURRED. ON MONDAY, MY HUSBAND SPOKE WITH THE DEALERSHIP WHERE I PURCHASED MY CAR, AND HE FOUND OUT ABOUT A RECALL ON THE ENGINE. NEEDLESS TO SAY, I AM INFURIATED! I RESEARCHED THE RECALL AND SAW THAT ON YOUR WEBSITE THAT THE RECALL DATE IS 3/31/2017. I DO NOT FEEL THAT IT IS MY RESPONSIBILITY TO RESEARCH RECALLS. I HAVE MY VEHICLE REGULARLY SERVICED AND INSPECTED AT MY KIA DEALER OR ONE OF ITS OTHER AFFILIATED DEALERSHIPS AND AT NO TIME WAS I INFORMED THAT THIS RECALL WAS IN EFFECT. THIS RECALL HAS BEEN ISSUED FOR OVER A YEAR, AND I WAS NOT AWARE OF THE RECALL. IT SHOULD BE THE MISSION OF ANY AUTOMOTIVE COMPANY TO ENSURE THE SAFETY OF THE CUSTOMERS THAT PURCHASE THEIR PRODUCTS INCLUDING VIGILANT NOTIFICATION EFFORTS REGARDING RECALLS THAT COULD PUT DRIVERS IN LIFE-THREATENING SITUATIONS. I FEEL THAT KIA HAS NOT PUT FORTH THEIR BEST EFFORT TO ENSURE THE SAFETY OF MY FAMILY. WHEN I CALLED KIA, I WAS TOLD THAT THERE WAS ONE MAILING AND NO FOLLOW UP WAS CONDUCTED. I DID NOT RECEIVE THE NOTICE IN THE MAIL. MY CAR IS AT A KIA DEALER WAITING FOR AN ENGINE.

WHILE DRIVING CAR HOME FROM A SHORT TRIP, WE STARTED NOTICING A NOISE THAT SEEMED TO SOUND LIKE A SMALL MUFFLER LEAK. NO LOSS OF POWER OR ANY WARNING LIGHTS WERE APPARENT AT ALL. CONTINUED DRIVING THINKING I COULD HAVE THE HOLE IN MUFFLER FIXED THE NEXT DAY. AFTER TRAVELING SOME 30 MILES TO OUR EXIT, GETTING OFF THE ENTER STATE, THE CAR STALLED, STILL NO WARNING LIGHTS INDICATING ANYTHING WAS WRONG, . THE CAR RESTARTED AND I CONTINUED TO DRIVE HOME UNTIL IT STOPPED AGAIN. I CALLED FOR ROAD ASSISTANCE AND HAD IT TOWED TO MY MECHANIC.

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR PEDAL WASS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BULLDOG KIA LOCATED AT 4305 ATLANTA HWY, ATHENS, GA 30606 (888) 348-8159 WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE CONTROL UNIT (ECU) NEEDED TO BE REPROGRAMMED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

WHILE ON VACATION IN NEW MEXICO, WE WERE DRIVING ON I-40 WHEN WE HEARD A DEAFENING BOOM AND REALIZED THE SUNROOF HAD SPONTANEOUSLY BURST AND THE ARMATURES AND MECHANISM THAT CONTROL THE OPENING AND CLOSING OF THE SUNROOF HAD DETACHED FROM THE CAR. THERE WERE NO OTHER VEHICLES BEHIND, BESIDE, OR IN FRONT OF OUR VEHICLE AT THE TIME OF THE INCIDENT. WE WERE FOLLOWING THE POSTED SPEED LIMIT AND THE WEATHER WAS CLOUDY. WHEN THE GLASS BURST, THE INSIDE SLIDE COVER VIBRATED VIOLENTLY AND BEGAN TO OPEN. BOTH MY HUSBAND AND I HAD TO HOLD THE COVER CLOSED WITH OUR HANDS TO AVOID FALLING GLASS UNTIL WE COULD SAFELY PULL OFF THE ROAD TO EXAMINE THE DAMAGE. AFTER PULLING INTO A REST STOP A FEW MILES DOWN THE ROAD, IT BEGAN TO RAIN. WE HAD TO DRIVE 13 MILES TO THE NEAREST TOWN, WHILE HOLDING THE INSIDE COVER CLOSED WITH OUR HANDS, IN ORDER TO BUY SUPPLIES TO SECURE THE SUNROOF OPENING. WHEN I CALLED THE CLOSEST KIA DEALERSHIP IN ALBUQUERQUE (130 MILES AWAY), THEY INFORMED ME THEY DIDN'T REPAIR GLASS DAMAGE AND I WOULD NEED TO CONTACT AN AUTO GLASS REPAIR SHOP. I HAVE SINCE GONE THROUGH MY PERSONAL CAR INSURANCE AGENT TO HAVE THE SUNROOF REPAIRED. THE VEHICLE IS CURRENTLY AT A SHOP AWAITING REPAIR.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO HUFFINES KIA MCKINNEY (1201 N CENTRAL EXPY, MCKINNEY, TX 75070, (888) 450-2260), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE LOW BEAM HEADLIGHTS WON'T WORK. THE HIGH BEAMS ARE FINE. TOOK TO THE DEALER AND THEY SAID THAT IT WAS A MALFUNCTION IN THIS MODEL HEADLIGHTS BUT IT'S NOT COVERED AND IT WAS THE ONLY YEAR THEY USED THESE HEADLIGHTS. SO THEY TOLD ME IT'S GOING TO COST $2000 TO FIX MY HEADLIGHTS.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RIVERCHASE KIA (2200 US-31, PELHAM, AL) WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED ONE OF THE MECHANISMS DUE TO THE VEHICLE BEING INSPECTED AND SERVICED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT AVAILABLE. *TT

PAINT PEELING OFF. DEALERSHIP WILL NOT HELP ME

I HAVE NEVER RECEIVED A RECALL LETTER FROM THE KIA MANUFACTURING CORP. ONLY TO HERE ABOUT THEM ON THE TV NEWS.

103,000 MILES ON MY 2013 KIA. I'M DRIVING AT ABOUT 40 MPH ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. THE CAR DIES. AFTER HAVING IT TOWED AND INSPECTED, THE DIAGNOSIS IS, "SEIZED ENGINE". AFTER DROPPING THE OIL PAN, PIECES OF BEARINGS AND METAL SHAVINGS ARE EVERYWHERE. THIS SOUNDS TO ME EXACTLY WHAT KIA HAS RECALLED THOUSANDS OF CARS FOR. WHY ISN'T MY KIA UNDER RECALL? FOR SUCH A NEW CAR TO HAVE AN ENGINE SEIZURE FROM WORN OUT BEARINGS SEEMS LIKE A FAULTY BUILD.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JEFF BELZER'S CHEVROLET, DODGE, RAM, KIA (21111 CEDAR AVE S, LAKEVILLE, MN 55044 (952) 469-4444). THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT STATED THAT THERE WAS A RECALL ON THE SAME MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

LOW BEAM HEADLIGHTS QUIT WORKING. THE CONNECTION PLUGS COMPLETELY CORRODED. HAPPENED TO BOTH SIDES.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER WHERE IT WAS TOWED TO AN UNKNOWN DEALER. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE DEALER DID NOT DISCLOSE WHAT CAUSED THE ENGINE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD ASSIST WITH THE ENGINE REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER WAITING FOR A NEW ENGINE FOR OVER FOUR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

LESS THAN 3000 MILES AFTER KIA DID A OIL CHANGE COVERED UNDER WARRANTY FOR ENGINE RECALL DID I FIND OUT THAT MY ENGINE WAS COMPLETELY OUT OF OIL. THE DEALERSHIP TOOK MY VEHICLE AND AFTER 3 MONTHS A NEW ENGINE WAS PUT IT. I GOT THE VEHICLE BACK STILL EXPERIENCING PROBLEMS WITH THE VEHICLE ROUGH IDLING, PROBLEMS ACCELERATING AND SPUTTERING WHILE DRIVING.

ALL THE ODOMETER AND ALL THE PANEL LIGHT ARE OUT. YOU CANNOT TRACK THE MILES, GAS AMOUNT, THE HEADLIGHT AND SIGNAL LIGHT ARE OUT AND SPEED WHILE THE VEHICLE IS RUNNING

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. AFTER STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO KOONS KIA (9610 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

RIGHT REAR SEAT IS LOCKED IN THE FOLDED DOWN POSITION. IT WILL NOT RELEASE

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PITRE KIA OF LAS CRUCES (955 S VALLEY DR, LAS CRUCES, NM 88005, (575) 524-7721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIRBAG LIGHT WON'T GO OFF; I'M TOLD IT NEEDS A NEW OCS MAT WHICH REQUIRES A WHOLE NEW PASSENGER SEAT OVER 2,000. WHY ISN'T THIS THE RESPONSIBILITY OF THE MANUF TO REPLACE? 5 MONTHS PAST THE 5-YEAR WARRANTY AND THEY WON'T GIVE ME ANY DISCOUNT. IN MY OPINION, THE LIABILITY SHOULD FALL ON THE MANUFACTURER FOR ITEMS LIKE THIS AND NOT THE CONSUMER (FEEL MORE LIKE A SUCKER).

DRIVING DOWN THE HIGHWAY AND CAR COUGHT FIRE. IF IT WASN'T FOR THE CAR NEXT TO US WHO SIGNALED TO PULL OVER WE WOULD HAVE BEEN TOAST.

THERE IS A SHORT IN MY HEAD LIGHT ON THE DRIVERS SIDE .

BETWEEN 2018 AND NOW MY SNOW WHITE PEARL PAINT HAS BEEN CHIPPING IN NUMEROUS SPOTS. THESE SPOTS INCLUDE A PIECE BETWEEN THE SUNROOF AND WINDSHIELD, THE BUMPER AND THE HOOD. THE CAR IS ALWAYS PARKED IN A DRIVEWAY OR GARAGE. THE PICTURE PROVIDED ARE FROM NOVEMBER 2020. THE PAINT CHIPPING HAS PROGRESSIVELY GOTTEN WORSE AND BEEN ATTEMPTED TO COVER.

RECALL 2013 KIA SORENTO VEHICLES ENGINE KNOCKING SOUND

DRIVING DOWN THE ROAD IN DOWNTOWN READING AND THE ENGINE SEIZED. TOWED THE VEHICLE TO A LOCAL GARAGE AND DETERMINED THE ENGINE SEIZED. TOWED TO A KIA DEALERSHIP AND THEY ARE ONLY WILLING TO DISCOUNT 1000 FOR A NEW ENGINE REPLACEMENT. THIS IS THE 2ND KIA WE HAVE HAD AN ENGINE SEIZE UP. APPROXIMATELY 2 WEEKS EARLIER WE HAD A 2015 KIA SPORTAGE THROW A ROD THROUGH THE ENGINE. KIA IS TAKING RESPONSIBILITY FOR REPAIRING THE VEHICLE, TOWING AND RENTAL CARE ON THIS VEHICLE. APPARENTLY THERE IS A DEFECT IN THEIR ENGINE DESIGN. OTHER 2013 KIA ENGINES HAVE BEEN RECALLED AND WE ARE WONDERING WHY THIS PARTICULAR ONE IS NOT COVERED IN THE RECALL. I HAVE NOT RECEIVED A RECALL NOTICE FOR EITHER VEHICLE.

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE ENGINE SUDDENLY STOPPED RUNNING. NO NOISE, NO WARNING, JUST CEASED OPERATING. OUR MECHANIC HAS DETERMINED THAT THE ENGINE HAS LOCKED UP. HE CHECKED RECALL ON 2013 KIA SORRENTO'S AND SOME 2013 MODELS HAD EXTENDED WARRANTIES GIVEN DUE TO THIS ISSUE. I HAVE BEEN INFORMED THAT MY VEHICLE HAS NO RECALL. I WANT TO MAKE SURE OF THIS, AND EDUCATE OTHERS THAT MAY SUFFER THE SAME ISSUE WITH THIS MODEL. NOW IT IS IN NEED OF A NEW ENGINE.

THE WHEN IS IN MOTION OR DRIVING IT FEELS LIKE DRAGGING AND LOOKS LIKE IT WANTS TO CHANGE GEARS BUT IT DON'T WHEN IT NEEDS TOO . I AM SCARED THIS CAN BE ONE OF THOSE CARS THAT ARE GETTING IN FIRE I AM ALWAYS HAVING THE KIDS IN THIS CAR WHAT CAN I DO .,.. AND IS AN ONGOING JUST VERY WORRY

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE VEHICLE WAS IN MOTION, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

DRIVING HOME ON I 95 ABOUT 70 MILES PER HOUR VEHICLE STARTED SLOWING DOWN ON ITS OWN . AFTER HEARD LOUD NOISE VEHICLE SHAKING THEN NOISE AND LARGE CLOUD OF SMOKE BILLOWING FROM CAR. HAD TO PULL OVER AND FIRE DEPARTMENT CAME . FOUND OIL ALL OVER OUTSIDE OF ENGINE AND ENGINE WILL NO LONGER START. TRIPLE A TOWED TO SHOP AND SHOP SAYS ENGINE SEIZED AND CONNECTING ROD WENT PERFFERATTED BLOCK.OIL CHANGES PERFORMED REGULARLY AND ALWAYS USED 100 PERCENT SYNTHETIC OIL.

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED BUT COULD NOT OFFER A SOLUTION.*JS