There are 5 stored owner reports matching the brakes leading-label group for the 2023 Kia Sorento in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)I purchased this car with approximately 22,000 miles on it. I have had to have OEM rotor resurface / replacement at the dealership approximately almost every oil change or about every 6,000 miles for about 30k miles (2 replacements, 3 resurface in an 18 month period). They sent out a Kia engineer last time it happened.
Brakes and rotors needed changed at 23930, not normal
The contact owns a 2023 Kia Sorento. The contact stated that while driving 55 MPH or higher, the vehicle was vibrating abnormally. The contact stated that while depressing the brake pedal, the brakes seized with an abnormal sound coming from the brakes. The vehicle was taken to the dealer, and the contact was informed that the vehicle was included in an undisclosed recall related to rotors, and the rotors were replaced under the recall. However, approximately 2 months after the repair, the failure reoccurred. The vehicle was returned to the dealer, and the contact was informed that the rotors had failed again and needed to be resurfaced. The dealer started to resurface the rotors, but the contact decided to stop the process. The contact researched and determined that rotors needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
On 3 different occasion when parking in my driveway (on a hill) my car rolled while in park. On the first occasion I almost ran over my wife who was taking our young daughter out of her car seat. Fortunately I was still in the drivers seat and able to press my foot on the brake. On the next two occasions there was nobody around and the car rolled into the street. I have contacted Kia repeatedly to fix this issue and they have done nothing. The dealership says there is nothing wrong and is now refusing to answer calls from myself and Kia. Kia is saying it's up to the dealership to fix. This is incredibly dangerous for people who are not aware there is an issue. The dealer accused me of not activating the parking brake. As I explained to them the car would have rolled me over before I could walk away - so that is impossible. I can't replicate this every time. I have been able to replicate it one other time but did not get it on video. This makes the situation that much more dangerous especially with little kids. I now park every time with my emergency brake engaged.
The contact owns a 2023 Kia Sorento. The contact stated that while driving at an undisclosed speed, the brakes spontaneously engaged. The brake warning light was illuminated. The contact stated there was no other vehicles nearby when the failure occurred on several occasions. Additionally, the sunroof was deactivated due to the software being disconnected spontaneously. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and informed the contact that the manufacturer needed to be contacted to check the logs. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.