There are 5 stored owner reports matching the steering leading-label group for the 2023 Kia Sorento in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
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Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)When attempting to start the car, the engine will not start and every alert system and dashboard light turns on. The car is undriveable when it does this. It takes 5-10 minutes of turning the car on and off before it stops and is drivable again. It does not happen every time and seems to be random. This has happened 5 times. An additional 6th time this same issue happened while I was driving - all of the dashboard lights went on, and every alert / warning turned on (forward collision, lane warning, etc). The steering wheel also became stiff and extremely difficult to turn. I have been attempting to work with 2 different Kia service departments and their corporate escalations department without luck. They are unable to replicate the issue and are planning to give the car back to us. After seeing so many similar or same issues reported on various forums I am filing a NHTSA claim. (One forum example here: [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving there is a loud squeak that is coming from the steering column on the left side. The dealerships cannot reperform because it only happens about 60% of the time when driving. We have brought the vehicle in twice now and both times the dealership could not recreate the noise. Many people are having the same issue with the 2022 and 2023 Kia models. They have speculated on what is causing the sound. One individual that was able to get their dealership to work on it said their dealership had to replace the "power pack" which is a steering column control module. Another individual said that their dealership had to emergency order a new steering column to replace it. Each of these makes me believe that there is an issue that Kia is not addressing that is putting the lives of drivers at risk. If the steering control module goes out while driving it could cause the driver to be unable to turn normally and cause an accident, or if something breaks within the steering column that restricts the movement of the steering wheel an individual could go off the road or hit someone. Steering issues are extremely dangerous to the driver and the general public, so I am hopeful that this will help get the ball moving on finding out what is going on with these steering columns before a serious accident occurs. Thank you.
The contact owns a 2023 Kia Sorento. The contact stated while driving 45 MPH, there was an abnormal squealing sound coming from the steering wheel and the steering wheel was difficult to turn. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact stated that the vehicle received an unstated repair; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 1,328.
The contact owns a 2023 Kia Sorento. The contact stated while driving 35 MPH, there was squealing sounds coming from the steering wheel and the steering wheel was difficult to turn. The contact stated that several system warning lights illuminated and the check lane departure warning, check speed limit, check high beam assist, and check driver attention messages were displayed. The vehicle was taken to the dealer to be diagnosed but was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 2,400.
Made several attempts to fix squeaking and rattling in steering column when lane keep assist is engaged. Dealership vehicle was purchased from notified me " we cannot replicate the problem", after driving my vehicle 59 miles. I sent multiple of the issue via email and text message. Finally, the service manager agreed to let her shop foreman do a ride along. At this time, Demontrond Kia acknowledged there was an issue. Demontrond Kia diagnosis was " Found vapor lines vibrating on brake lines causing the noise from steering wheel." Kia technicians re-routed vapor lines from brake line and test drove the vehicle another 89 miles. Two days later the same exact issue was still present. At this time, the Service manager has yet to respond back to me. I sent a request for an appointment to take care of the reverse camera recall through the kia access app twice after emailing the Service manager. I still have not heard a response.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.