2011 Kia Sportage Complaint Log

On [XXX], my 2011 Kia Sportage SX (VIN: [XXX] ) caught fire while I was driving. The vehicle rapidly filled with smoke, causing throat and eye irritation from smoke inhalation. My insurance company declared the vehicle a total loss. Kia America (Case #[XXX]) acknowledged the incident and confirmed that a fire inspection would be conducted. The inspection was completed, but Kia has refused to release the findings or determine the cause. On [insert date], Kia denied my claim without explanation, despite the vehicle being a complete loss due to fire. This is a critical safety issue that could have caused severe injury or death. I am requesting NHTSA investigate the cause of the fire and Kia’s handling of post-incident safety reporting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Update to NHTSA (ODI #11679186) Subject: Update to ODI Complaint #11679186 – Kia America Written Response Body: Dear NHTSA Office of Defects Investigation, I am writing to provide an update to my ODI Complaint #11679186 regarding my 2011 Kia Sportage SX (VIN: [XXX] ), which caught fire while I was driving on [XXX]. On August 27, 2025, Kia America issued me a written response (attached). In this letter, Kia explicitly acknowledged: “Preliminary evaluation results show… the fire originated within the engine compartment area.” “The cause was unknown engine oil leaks allowing motor oil to contact hot exhaust surfaces of the engine that led to ignition.” Despite admitting the fire’s cause, Kia refused restitution, stating that the vehicle was “9 years and 163,000 miles outside of warranty.” I request that this letter be added to ODI Complaint #11679186 and considered in your analysis of Kia vehicle fire trends. I believe this documentation is significant in establishing that Kia recognizes the fire hazard but denies responsibility due to warranty expiration, which does not address the broader safety risk. Thank you for your review and for your ongoing work to protect vehicle safety. Respectfully, Daniel McAdams INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Kia Sportage. The contact stated that upon taking the vehicle for the State Inspection, the vehicle failed the Emissions test. The State Inspector diagnosed a failure with the Evaporative Emissions Control System (EVAP). The contact was informed that the system was leaking. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 243,000.

I'm [XXX] from Brooks Alberta Canada. I purchased this car from a private seller here in Brooks last [XXX] named “Hein Teresa Lorraine” lives in [XXX], Brooks AB T1R 0R7" and she did not include all the details in her car that it has a recall issue with the engine which is the Knock Sensor Problem. After a couple of days of using it I experience engine malfunction, the oil pressure light is keeps on flickering and as I drove from Brooks going to Calgary the engine suddenly stalled and activates the “Lymp Mode”. I cannot able to move forward and almost hit by a huge truck because of that incident. I coordinated with Straightline Kia Medicine Hat that incident, they check the vehicle and test it, after several testings they proved that the vehicle has a engine recall backjob. The check engine code shows P01326 which is responsible for engine stalling while accelerating. Kia Manager "Kent" talk to me and promise me that he will do all the reports to replace the engine. He submitted the report to the engineering department of Kia for the engine replacement but they declined it due to lack of documentation proof for regular maintenance of the vehicle from the previous owner. I told them that i recently purchased the car and I cannot able to provide the previous oil change done with the vehicle. Unfortunately after 2 weeks of waiting for nothing, Kent refuse to do a follow up report on the said incident and telling me that I need to take my car and need to pay a certain amount for their job done to my vehicle. Even the car rental that they provided I am also shouldering the expense because Kent is insisting that my car is not covered by the warranty anymore. As I do my research it has a lifetime warranty for the Knock Sensor failure for the same Car model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Kia Sportage. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 19V101000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer, a second dealer, Team Kia of El Cajon (619-444-7200), and a third dealer, Kearny Mesa Kia (858 223-3131) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

KIA issue a recall for my vehicle. Visited the dealership as instructed and the replacement part was not available. After a month and a half, they still don't know when they will receive the part. Driving a car with a safety recall (fire possible) is not ideal.

The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an embankment and rolled over several times before coming to a stop at the bottom of the embankment. The contact was transported by ambulance to a hospital. The contact stated she was diagnosed with a concussion, bruises to both arms, a sprained left ankle, and cuts to her hands and feet. The contact stated that she was conscious when she was removed from the vehicle and noted that only the side air bags had deployed. The driver's front air bag had not deployed. The contact stated that the police were on the scene but was not sure if a report had been written. The contact stated that the vehicle had been towed to an impound lot and declared a total loss by her insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

I was driving down the highway at 55 mph with the cruise control on and when I came to a stoplight where I had to make a right, the brakes would not depress they were frozen or a hard break pedal. Apparently in 2023 Kia recalled 98,944 Kia Sportage SUVs due to a brake booster issue. My Kia is a 2011. It was very scary and I am having my vehicle towed to a Kia Dealership

My 2011 kia sportage had a recall #23V65200. On [XXX] my radio started smoking and my headlights would not shut off even with car off and keys out. You had to unplug cable from battery for lights to go off and not run battery down. I called kia in bloomington indiana they said to not drive and call customer service to have towed. i called on [XXX] and talked to a lady, she was very rude and dismissive. Said they would not tow due to my kia being a 2011 it was to old and they would only tow if above 2015. She then said I had to pay and only if the lights and smoke was because of recall they would pay. But I did not know or have extra money for this and nowhere in our papers about recall does it say it had to be a certain year to tow, only to stop driving and call. So my disabled husband drove it to the dealership in bloomington on [XXX] and dropped off even though they were at risk. I did not hear anything from kia and called to make sure they received auto. They had said they found my car and did not know it was there on June 19th. My husband told a person there he dropped it off and I guess they didn't get messages. After having my car and me telling them what had happened they then said they fixed recall but would have to run a diagnostic for them to see if the other problems were because of it. Bloomington then said they could not say it was not because of the recall this happened they did not know. So they sent my car to headquarters to engineers is what bloomington told me. Did not hear from them again until July 19th stating again they were not sure. And we had to pay for diagnostic check of 195.00. On Aug 6th they messaged us and said they found issues but it was not because of recall. And we would have to pay roughly 2500.00 to fix, yet they stated my washer fluid was fine when in fact it is not hooked up, line broke. How is that? I said I was going to talk with someone and get back with them. My car is still there. Not once did they offer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

MY VEHICLE HAD A AN ILLUMINATED OIL LAMP ON THE CLUSTER AND AN OIL LEAK. ON [XXX] I TOOK MY 2011 KIA OF DOWNTOWN LOS ANGELES TO INSPECT MY VEHICLE UNDER SAFETY CAMPAIGN 174 (SC174 SL THETA 2 - 2.4 L MPI ENGINE OIL PAN)- WHEN KIA OF DOWNTOWN RETURNED MY VEHICLE TO ME THE INVOICE STATED "OIL PAN WAS FOUND NOT LEAKING , OIL PRESSURE SWITCH WAS REPLACED" OVER THE NEXT FEW DAYS I NOTICED I STILL HAD AN OIL LEAK SO I MADE ANOTHER APPOINTMENT AT KIA OF DOWNTOWN LA TO ASK THEM TO LOOK AT THE OIL PAN AGAIN UNDER SC174 I BROUGHT IT BACK TO DOWNTOWN LA KIA ON [XXX] - THIS TIME I GOT A TEXT MESSAGE FROM THEM STATING "VERIFIED CUSTOMERS CONCERN UPON INSPECTION FOUND OIL PAN TO BE LEAKING FROM SEAL" AND AN ESTIMATE OF $845.84 TO REPAIR IT --- I CALLED AND SPOKE TO MY SERVICE ADVISOR AND SHE SAID MY 'WARRANTY WAS VOIDED BECAUSE OF OUTSIDE INFLUENCES" WHICH THEY SAID ARE SMALL SCRATCHES ON BOTTOM THE OIL PAN - I TOLD THEM I DONT THINK THEY CAN "VOID" A SAFTEY RECALL -- I NEXT CALLED KIA CORPORATE OFFICE AND OPENED A CASE -#[XXXXXXX] - SUPERVISOR NAMED 'RICHARD"OF CUSTOMER CARE TOLD ME ON RECORDED CALL THAT KIA CORPORTATE MADE AGREES WITH THE DECISION NOT TO REPLACE MY OIL PAN DUE TO THE SCRATCHES AT THE BOTTOM OF MY PAN THAT ARE NO WHERE NEAR THE MAIN SEAL. DID KIA VIOLATE ANY FEDERAL LAW BY ACKNOWLEDGING THE LEAK AT THE MAIN SEAL AND DENYING TO REPLACE THE OIL PAN AND RETURNING THE VEHICLE TO ME WITH A KNOWN SAFETY DEFECT - RECALL - SC174 DOES NOT MENTION ANY EXEMPTIONS FOR THE RECALL SUCH AS AGE, DAMAGE , NEGLIGENCE ETC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The instrument cluster lights and gages stop working, service engine light stays on. The stereo and heating lights work until you turn on the headlights, then all lights go out. There has been thousands of posts looking for a solution to this problem and yet no definite fix for it.

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I had the check engine light come on my Kia around September 2023. It stayed on and did not flash or anything. I had a hard time accelerating in car. I took it to get fixed on December 19,2023. They said it was the electronic wastegate actuator and I got it replaced. A month after that I was on the high way and all of my car lights came on the dashboard and a cloud of black smoke came out the exhaust pipe. I pulled over and got my car towed to dealership. They told me this time it was the engine. My car was held for 1 month to fix the engine. I have spent so much money in this car and I think this recall has alot to do with my issues with it.

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Kia still doesn't have a remedy for the recall. It is 2024. I am still at risk

Kia dealership sold me a used vehicle with an active and very recent URGENT safety recall with no remedy at this time! Knowing I’d be driving to and from daughters school & work every day with my child in it. I started to smell burning so I looked up issues the car may have to find out this information.

See attached document for complaint

The contact called on behalf of his girlfriend who owned a 2011 Kia Sportage. The contact stated that his girlfriend parked the vehicle at her driveway residence, and she discovered that the vehicle had caught on fire underneath the front. The fire department was called and the police arrived on the scene later. The fire was extinguished with water. It was unknown if a police report was filed. The vehicle was towed to an impound lot and later was declared a total loss by the insurance company. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. and the contact related the failure to this recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

The contact owned a 2011 Kia Sportage. The contact stated while the vehicle was parked overnight and next to her home, it was started but the contact left the vehicle in park and on as she retrieved a personal item from inside the home, and upon return, it was discovered that the vehicle caught on fire. The fire department arrived on the scene and extinguished the fire. The police arrived on the scene and filed a police report but no information was available. The origin of the fire was unknown. The manufacturer was not notified of the failure. The contact recently received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and related the failure to the recall. The failure mileage was approximately 170,000.

A combination of the risk of fire with the electrical component and lack of resolution to repair said recall and a faulty engine has left me in a bind. Due to the recall and its lack of resolution I am unable to get the engine repaired because the recall has left the repair shops unwilling to take the risk of fire while repairing the vehicle.

Drive the car for a certain amount of time (20 mins) park and then drive it again 20 mins back home when it’s already parked smell to burn. What I do? I need the car to drive to work and back home.

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

My complaint is in regard to your safety recall, 23V652. I received a letter notice stating my 2011 Kia Sportage is unsafe to drive. it may start a fire in the Hydraulic Electronic control unit (HECU) whether the car is parked and not being used or while driving. I consider the time for this recall to be unacceptable and would like immediate attention to fix my car.

I have replaced the control arms on my vehicle 5 times since 2019. Now my vehicle has brake and steering issues resulting from this and the control arms are needed replacing again. This has caused me to wreck once and luckily it wasn’t life threatening but I am now afraid to drive the car

It's been close to 6 months since they did the hydraulic brake switch fuse recall. This is a pretty big deal with cars catching on fire out of nowhere. How long do they have to come up with a solution?

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The engine light came on and it started making loud noise, then the car started pulling on its own and it stop in the middle of the road. My safety Issue was I had to keep my driver hood open so other visible drivers could know my car had an issue. later on, that day I took my car to the mechanic and the mechanic said I have an oil leak and that's why my car started acting like that. The mechanic told me my car was ready to go, so I paid him and left thinking my car was fine. I drive 6 miles away from the car shop and my car broke down in the middle of the road. so, I had to call the tow truck people to tow my car until I could really find out what's wrong with my car.

My A/C didn't work, then I noticed that none of the interior lights worked either when I took it to the repair shop. After many tests, they sent my car to a KIA dealership where they diagnosed the problem as the main wiring assembly needed to be replaced.

2011 Kia Sportage engine stalling/failure. Has been having oil pressure/heating/oil feed line/consumption issues. Taken to a Kia dealership on multiple occasions for all routine maintenance, including every 3000 oil changes. Owner was told that a catalytic converter was needed in 2021 due to engine stalling/ failure while driving 55-60mph on highway to a rapid deceleration and vehicle would go >20mph. Owner had car towed to Kia dealership and had a new catalytic converter put on in 2021 by dealership. Then in 2022 same engine stalling occurred again. Taken back to dealership and was told car needed waste gate actuator replaced. Owner agreed to cost/repairs. Then during repair was told that another catalytic converter was needed due to sludge/clogging, when one was put on less than 1.5 years prior. With less than 20k miles on new one. Car engine continues failing and will not accelerate above 20-25 mph. Check engine light has come on and been diagnosed numerous times from 2018, when oil issues started to 2023. Both dealership and manufacture are aware of recurrent issues.

The contact owns a 2011 Kia Sportage. The contact stated that while driving at an undisclosed speed, the instrument panel and the radio became inoperable. The contact also stated the ignition system stopped working as intended, and the vehicle had to be started manually with the key. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the local dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000. Parts distribution disconnect.

No check engine light on. Driving down highway when car jerked hard, coasted to side of the road. Lights, radio, dashboard lights, window controls all work. Towed to mechanic was told engine needs to be replace.

The contact owns a 2011 Kia Sportage. The contact stated while driving approximately 60 MPH, the cabin started filling up with white smoke and she could smell a burning plastic odor. The contact continued driving to her destination. The contact stated there was no warning light illuminated. Additionally, the contact attempted to place the vehicle into park(P) and the shift knob failed to move to park(P). The contact was able to shift to drive (D), neutral(N), and reverse(R). The contact drove the vehicle to an independent mechanic who took the console apart and was able to get the knob from being stuck. The vehicle had not been taken to a dealer to be diagnosed for the burning odor. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 155,000.

The contact owns a 2011 Kia Sportage. The contact received notification of the NHTSA Campaign Number: 19V101000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact was unsure if there were any warning lights illuminated. The dealer was notified of the failure and of the recall notification. The contact was advised to take the vehicle to the dealer to be repaired. The vehicle was towed to the dealer where it was diagnosed that the oil pressure switch, oil pan, and engine needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and the contact was informed that a follow-up call would follow; however, the contact had not received a response. The failure mileage was approximately 55,000.

the check engine light blinked and i lost power as i was driving. they replaced my engine and now i have 6 lights on my dash.

The contact owns a 2011 Kia Sportage. The contact stated that while driving at 40 MPH, the vehicle shut off as several warning lights appeared on the instrument panel. The contact managed to coast the vehicle off to the shoulder of the highway. The contact made multiple attempts to restart the vehicle but every attempt failed. Due to the excessive heat and with a newborn baby inside the vehicle, the contact called authorities for assistance. The authorities could not provide the adequate assistance needed to handle the matter; therefore, she called her husband. Her husband was able to call a neighbor who came to assist the contact with her children. The contact had the vehicle towed to the dealer where it had yet to be diagnosed or serviced. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was unknown.

The contact owns a 2011 Kia Sportage. The contact stated while driving approximately 45 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the rod bearings failed and the engine seized. The contact related the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,000.

Was driving home when car had it’s check engine light start flashing and car wouldn’t come up to speed. Went by local auto zone to check code given and it was associated with the KSDS recall update and the car is now in limp mode. Towed car to Peak Kia where it’s been for almost two months. They wanted me to tow it to Arapahoe Kia since they had previously replaced the engine (see complaint from 2019) and it now needs replacement again but it’s not covered under warranty again according to them since it’s a 2011 Kia. Not putting another cent into this car after paying over 7500 to replace the first MPI engine if Kia won’t cover replacement of faulty engine someone can have the car to investigate the engine issues and hold them accountable, be it the NHTSA or a lawyer. Kia even did the software update that put the engine in limp mode and still won’t do anything to cover a known defect.

The engine malfunction light came on and the vehicle began seizing. It would no longer go any faster than about 20 miles per hour. My vehicle is available for inspection upon request. My safety was jeopardized as I was driving 60 miles per hour on the freeway and the light came on and the vehicle immediately began to lose speed. The issue was inspected by the dealership that I had the vehicle towed to that I normally service my vehicle. There were no symptoms or warning lamps prior to this incident. The dealership said it was a "bearing clearance issue". I contacted Kia directly and they have offered $500 of goodwill assistance towards a $5k replacement of the engine.

The gear shift get stuck in park or drive.

Engine failed while driving

Oil pan leak caused by faulty gasket and failed indicator

Something is wrong with the output on the ECU/ECM. At first, my car would just randomly turn off and not start. This happened in the street at a red light, in parking lots and pulling into gas stations. Now the car does not turn on at all. I have a push to start so it clicks and tries to turn on. I took it to a mechanic and was first told it was the fuel pump, that was replaced but wasn't the issue. The vehicle was taken to a kia dealership who ran a test and showed the ecu/ecm was not giving enough output to tell the car to engage and start.

123000 MILES STARTED KNOCKING AND ENGINE SEIZED. CAR IS GARBAGE

I was driving 65mph on the Freeway and all of a sudden I have no power. I press acceleration to the floor and it done nothing. Code p200a Intake Manifold Code p420 Exhaust Manifold I couldn’t go no faster than 25/30 mph on an incline. I live in West Virginia so there’s inclines every few miles. I’ve been looking on the internet and I’m not the only one that is experiencing this. It needs to be fixed ASAP. And Dealership’s charge an arm and a leg for things like this. The parts alone are expensive. I believe it is going to get worse before it gets any better. So my opinion and many others say it needs to be a Recall on the 2011 KIA SPORTAGE 2.4L I4 FI DOHC 16V. Thank you for your time.

ON INTERSTATE THE CRUISE COMES ON BY ITSELF AND HITTING THE BRAKES, TURNING TO CRUISE OFF DOES NOT SHUT IT OFF. IT KEEPS EXCELERATING 10 MILES AT A TIME. HAPPENED 4 TIMES. TRAVELING 72 MPH, TURN ONTO EXIT CAR WILL NOT SLOW DOWN, KEEPS EXCELERATING. . CAR IS DANGEROUS DEALER SAYS NEVER HAPPENED AS THE COMPUTER SAYS CRUISE AND BRAKE NEVER USED.

ON STARTUP SMOKE COMING FROM UNDER HOOD AND SOMETIMES ODOR OF GAS ENGINE EXCESSIVE OIL BURNING..

Airbag Clock Spring does not work properly. It has been recalled on other KIA's but not mine. I was told to just turn the steering wheel to get the cruise to work, but don't know if that will make the airbag work in case of an accident if it's not fixed!!