2017 Land Rover Range Rover Sport

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The dealer was asked to perform an inspection of the vehicle, but the request was denied. The contact was informed that a non-refundable fee was required for inspection of the vehicle. The contact stated that the vehicle was used for business purposes. The contact stated that because of the unrepaired recall repair, the insurance company declined to insure the vehicle. The manufacturer was contacted. The contact was informed that if the vehicle was repaired out of pocket, the reimbursement would not be available when parts became available. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the front of the vehicle. There was no warning light illuminated. The contact was made aware that the VIN was associated with NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 67,816.

Land Rover's refusal to provide resolution to their Safety REcall DO019, or NHTSA 25V-514 according to their own guidelines. See attached letter.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed the State Inspection due to the open recall. The dealer was contacted but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable, and the vehicle unexpectedly drifted to the right. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.

A safety recall was issued in September 2025 for my vehicle. I contacted my local dealership (Pasadena Land Rover / Range Rover) and was informed that recall parts were not available. In the first week of December, the front right suspension began making a clunking noise, consistent with the recall defect. When I contacted the dealership, I was told that I would be required to pay out of pocket for diagnostic work, even though the vehicle has an open safety recall, and that reimbursement is not guaranteed due to parts unavailability. As a result, the vehicle cannot be repaired under the recall, and I am being asked to assume financial responsibility for diagnosing a known safety defect while continuing to operate an unrepaired vehicle.

Hi there, I purchased this car used with approximately 78,000 miles on it and this incident occurred at 94,000 miles. The car is equipped with a system call ACE (Active Cornering Enhancement) system. The system sends hydraulic fluids to each cornering of the car to help stabilize it around corners. Land Rover installed steel hard lines to deliver the fluids to each corner. They also tucked the lines to the side of the car and added a cover to protect the lines. However, that only caused these lines to fail, because moisture containing salt in the winters can travel to these lines and causes them to rust and no matter how much under carriage wash is performed, no clean water can get to them to wash away the salt. My lines failed on me and that cost me $4,400 in repairs at Lake Bluff Land Rover in the state of Illinois. They informed me there's more lines that need to be replaced which will cost an additional $5,500 in repair. When I complained to Land Rover that they should have installed stainless steel lines instead of steel to prevent this from happening, they assured me if this will become a common issue, they would perform a recall and issue a refund. When I spoke to the technicians at the Land Rover dealership, they told me they are getting a lot of cars with the same issue. I do not have the resources to investigate this issue nor the authority, but NHTSA does. Would you please look into this matter? It's a big safety concern and it's a huge mistake on Land Rover which they are avoiding to taking responsibility for. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to make a turn, there was an abnormally loud sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,104.

My Range Rover diesel is continuing to have premature Diesel Particulate Filter (DPF) clogging, causing dashboard warnings, "limp mode," reduced power, and engine issues. This causes the car to immediatly without warning reduce power and you have a certain amount of miles before the car shuts down. Range Rover knows of this incident, and there is a law suit concerning this, and unfortunately this problem did not occur to my car until after the lawsuit deadline went into effect. This has happened several times with the only solution to order an 11,000 new system which has the same defect as the original one in the car.

Low Coolant Warning ⚠️ Immediately parked & had towed to Land Rover. Have found several recalls on the Coolant hose under supercharger leaking in other countries & recalls in place. Not here though

JLR issued a recall on August 8, 2025, for the front suspension upper knuckle joint, and there are still no parts available to fix the issue. JLR states the issue "may lead to detachment of the upper suspension arm" and "may compromise the vehicle’s controllability and increase the risk of a crash." I have regularly been in touch with my local JLR dealership, and they shrug their shoulders and say "oh well." My vehicle is readily available for inspection, but the dealer is not interested in seeing it until parts are available. How many months must I be driving with a potentially catastrophic failure pending?

There is an open recall on my knuckle 2017 range rover, I've been waiting for repairs, and I'm being told that they haven't been made yet. I first of of this from Carfax and not the manufacturer’s, they have never sent me anything. What's the next steps, it's been months and I'm not comfortable driving

Front Suspension Knuckle Crack was knocking and ready to break on my 2017 Range Rover. I had to bring it into an independent service center due to the inability of the dealer (JLR Newport Beach, CA) to get me in (I was told 200 cars were in front of me and it would be an undetermined period of time before they could get to me). The suspension and steering were affected and I had to have it repaired immediately by Custom European in Huntington Beach, Ca. He used original parts and it cost me $1,500.00 (799.57 parts, 660.00 labor, tax 60.42). The vehicle has not been inspected yet. When I received the SAFETY RECALL letter from JLR in Newport, I tried to get in for inspection but to no avail. Same situation, 100's of cars in front of me. When I called Range Rover of North America, I was told your computer system has been down for over two months and that I should call back every week to see if it's working (by Jared). Jared told me because I had the safety recall corrected already, this was the only way to get reimbursed but NOTHING could be done while the computer system was down. The SAFETY RECALL letter specifically says reimbursement is available but Jared said nothing is available without the computer system, which as I mentioned earlier has been down for two months. Telling me to call back weekly to see if it's up again is not the resolution I was seeking. JLR cannot inspect because they have no place to log the information since your "computer system is down." This is a classic case of "we can't do anything without our computer" but you can call us back (basically hoping I'll forget and go away). I spent good money on this safety recall and need to be reimbursed properly. Range Rover of North America and JLR of Newport Beach are doing NOTHING to address that situation with those of us that took care of the problem before it was too late. Please tell me how this should end. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and scheduled an appointment; however, upon arrival, the contact was informed that parts were not available for the recall repair. The vehicle was taken to another local dealer, Land Rover Parsippany (220 US-46, Parsippany, NJ 07054), who determined that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the status of the remedy. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front suspension made abnormal knocking sounds. The vehicle was taken to the dealer, where the contact was advised that there was no earlier availability. The vehicle was taken to European Customs, where the front control arms were replaced with OEM parts. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); and associated the failure with the recall. The manufacturer was contacted for reimbursement and informed the contact that the reimbursement would be provided once parts were available for the recall repair. The failure mileage was approximately 93,979.

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!

I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.