2002 Lexus ES Body & Structure Problems

ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR RATHER DEMANDED TO REMOVE THE VEHICLE OF THE PROPERTY IMMEDIATELY. I GOOGLED THE WORDS LEXUS AND FIRE AND NOTICED BY A FEW POSTS MY ISSUE WAS NOT AN ISOLATED INCIDENT. THEREFORE, I CONTACTED LEXUS, WHO HAD ME TOW MY VEHICLE TO THE LOCAL DEALER. THE CAR SAT AND IS STILL SITTING FOR ALMOST THREE WEEKS BEFORE AN INSPECTOR LOOKED AT IT ON SEPTEMBER 10. 2019. I WENT TO CHECK THE ONLY CAR AFTER AND TOOK A VIDEO OF WHAT I SAW. I WAITED THE 30 DAYS FOR A REPLY IF THEY'D ASSUME RESPONSIBILITY. I GOT MY LETTER ON THE 31ST DAY AND THEY CAN NOT IDENTIFY HOW THE FIRE STARTED AND ASSUME NO LIABILITY. HOW DOES A CAR MYSTERIOUSLY CATCH FIRE PARKED? BECAUSE THIS ISSUE ISN'T ISOLATED, IS THERE ANY RECOURSE ACTION AGAINST LEXUS FOR DAMAGES? I HAVE VIDEOS AND PHOTOS OF THE DAMAGE AFTER THE FIRE AND AFTER THE INSPECTION.

I OWN A 2002 LEXUS ES300 AND AM THE ORIGINAL OWNER. I HAVE ENJOYED THE EXPERIENCE OF DRIVING THE CAR TO AROUND 175K MILES IN NEARLY 12 YEARS. SO FAR, I DID NOT HAVE ANY MAJOR PROBLEMS WITH THE CAR UNTIL RECENTLY. LAST FRIDAY, AUG 8, 2014, MY WIFE DROVE THE CAR TO A FRIEND'S PLACE AND WAS PARKED IN A PARALLEL PARKING AREA. THERE WERE 3 CARS IN THAT PARKING AREA INCLUDING MY CAR IN 5 CAR PARKING AREA. THE TWO PARKING SPOTS BEHIND MY CAR WERE VACANT. MY WIFE WAS TRYING TO BACK UP TO A SPOT RIGHT IN FRONT OF ANOTHER CAR WHICH WAS PARKED THERE. WHILE TRYING TO BACKUP, THERE WAS A SUDDEN ACCELERATION OF THE ENGINE AND HIT THE CAR RIGHT BEHIND AND THAT CAR WENT AND HIT ANOTHER CAR THAT WAS BEHIND THAT CAR. THE IMPACT WAS SO MUCH THAT THERE WAS SIGNIFICANT DAMAGE TO MY CAR AND ANOTHER CAR THAT WAS RIGHT BEHIND AND MINOR DAMAGE TO THE THIRD CAR. NOT ONLY THE DAMAGE TO ONE CAR RIGHT BEHIND BUT DISPLACED ITS POSITION AND DIRECTION THAT IT WAS PARKED. THE THIRD CAR WAS PUSHED OVER TO THE CURB AND WAS ABOUT TO HIT THE PEDESTRIANS THAT WERE NEARBY. THERE WERE EYE WITNESSES AND POLICE WERE CALLED TO THE ACCIDENT SCENE AND REPORTED THE INCIDENT. AFTER THE INCIDENT OCCURRED, I WAS LOOKING TO SEE IF THERE WERE ANY ISSUES WITH SUDDEN ACCELERATION OF THE CARS AND ANY SAFETY RECALLS. I DID NOTICE THAT THERE WERE QUITE A FEW COMPLAINTS ABOUT THE SUDDEN ACCELERATION AND SAFETY ISSUES ON 2002 LEXUS ES300. I AM KIND OF DISAPPOINTED IN THE WAY THE CAR MALFUNCTIONED AND I WANT TO KNOW WHAT NHTSA IS DOING ABOUT IT AND HOW IT CAN HELP VICTIMS LIKE ME. THANKS AND APPRECIATE YOUR RESPONSE. *TR