2007 Lexus ES Body & Structure Problems

The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.

The contact owns a 2007 Lexus ES350. The contact stated that the dashboard was sticky with a glare coming from the dashboard. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was unavailable.

IT ISN'T BAD ENOUGH THAT TOYOTA CORP SOLD ME A DASHBOARD ON MY 2007 LEXUS ES350 THAT MELTS IN THE SUNLIGHT, BUT AS IT MELTS IT LEAVES A DANGEROUS SHINY RESIDUE THAT IMPAIRS MY ABILITY TO DRIVE SAFELY, ESPECIALLY AT NIGHT. THIS NEEDS TO BE RECALLED.

2007 LEXUS ES350 DASHBOARD MELTING PRODUCES CHEMICAL FUMES AND SHINY STICKY DASBOARD REFLECTING SUNLIGHT AND NIGHT HEADLIGHTS BLINDING DRIVER VISIBILITY. FUMES CAUSING HEALTH ISSUE IN ALL CAR PASSENGER BREATHING. ISSUES.

Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.

DASHBOARD MELTS AND BECOMES STICK AND SHINY, CAUSING EXCESSIVE GLARE AND SIGNIFICANTLY REDUCING THE DRIVERS ABILITY TO SEE OUT OF WINDSHIELD. THIS IS A WELL DOCUMENTED MANUFACTURING DEFECT. CONTACTING LEXUS/TOYOTA ABOUT THIS AND THEY REFUSED TO PROVIDE ANY ASSISTANCE TO RECTIFY THIS PROBLEM. THE PROBLEM IS NOT BAD IN THE WINTER TIME. BUT WITH AMBIENT TEMPERATURES ABOVE 40 DEGREES F AND WITH THE SUN SHINING IN THE CAR WINDSHIELD THE DASHBOARD MELTS AND BECOMES SHINY AND STICKY CAUSING DRIVER VISION ISSUES. HAVE CONTACTED MANUFACTURES CUSTOMER SERVICE AND LOCAL DEALERS FOR PAST SIX MONTHS WITH NO HELP FROM OTHERS. AUTO IS LOW MILLAGE 65,000 AND IS GARAGED WHEN AT HOME.LOCATED IN MIDWEST. THIS IS MORE THAN A COSMETIC INTERIOR ISSUE, AS IT CAUSES THE DRIVE TO HAVE IMPAIRED OPERATION OF VEHICLE AND SHOULD MANDATE A RECALL

2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO STICKY, MELTING DASHBOARD. *LD THE CONSUMER STATED THE DASHBOARD HAS DEVELOPED A GLARE CREATING VISIBILITY ISSUES. THE CONSUMER WAS NOT NOTIFIED OF THE WARRANTY EXTENSION OR RECALL FOR THE DASHBOARD THAT EXPIRED IN MAY OF 2017. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTANCE. *JS

I HAVE LEXUS ES350. ITS EXPENSIVE LUXURY CAR. BUT ITS DASHBOARD IS MELTING ON THE TOP NOW. VERY UNCOMMON BEHAVIOR OF THIS KIND OF CAR. THIS WOULDN'T HAPPENED EVEN IF IN CHEAP CAR. I WENT TO DEALERSHIP AND THEY CONFIRM THAT IT IS MELTING. IT'S A DASHBOARD, ONE OF THE MAIN PART OF THE CAR. ISSUE IS IN THE SUN, MELTED PART IS REFLECTING ON THE WINDSHIELD AND ITS VERY BRIGHT. IT BECOMES SAFETY ISSUE TO DRIVE THIS CAR IN THE SUN. IT GIVES HEADACHE AND NOT PROPER VISIBILITY TO DRIVE. DEALERSHIP REFUSED TO FIX THIS ISSUE AS THIS CAR IS MORE THAN 10 YEARS OLD. THIS KIND OF ISSUE SHOULD NOT HAPPENED IN THE CAR LIKE LEXUS. PLEASE SEE ATTACHED PICTURES, IT GIVES SOME IDEA LIKE HOW IT LOOKS LIKE IN WINDSHIELD WHILE DRIVING. PICTURE DO NOT COVER ALL REFLECTIONS THOUGH.

PURCHASED 2007 LEXUS ES350 AND DASH IS MELTING WITH HEAT AND HUMIDITY. LEXUS DEALERSHIP REFERRED ME TO CORPORATE AND THEY SAID THE WARRANTY EXPIRED MAY 31, 2017 HOWEVER, THERE WAS NO RECALL LETTER RECEIVED. LEXUS IS AWARE OF ISSUE BUT REFUSES TO REPLACE DASH OR REPAIR. THIS IS A SAFETY ISSUE DUE TO GLARE FROM DASH MELTING AND STICKY BECAUSE OF SHINE. ADDITIONALLY, IN THE FUTURE, THE DASH CANNOT BE REMOVED BECAUSE IT WILL CRUMBLE TO PERFORM ANY REPAIRS NECESSITATING REMOVAL OF DASH AND NO SHOPS WANT THAT RESPONSIBILITY. LEXUS REPLACED A COMPLETE DASH FOR A CRACK ON MY 2004 LEXUS WITHOUT IT BEING A SAFETY ISSUE BUT WON'T DO ANYTHING ABOUT THE GLARE COMING FROM THE DASH MELTING! THE VEHICLE ONLY HAS 70,000 MILES AND IS ALWAYS GARAGED! THERE HAVE BEEN LAWSUITS FILED OVER THIS ISSUE!

MY DASHBOARD IS MELTING AND IS STICKING TO TOUCH AND DEPRESSES WHEN TOUCHED AND NOT SAFE. I CALLED LEXUS AND I WAS TOLD IT'S BEYOND THE RECALL WINDOW AND I HAVE TO PAY OUT OF POCKET AND I CANNOT AFFORD IT. APPARENTLY THERE WAS A RECALL BACK IN 2016 BUT I BOUGHT MY CAR 12/2017 SO I MISSED THE WINDOW

TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE BEGAN TO MELT. THE LOCAL DEALER (JM LEXUS, 5350 W SAMPLE ROAD, MARGATE, FL 33073) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE SCHEDULED. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO MELT AND CAUSED A GLARE THAT DISTRACTED THE CONTACT WHILE DRIVING. THE CONTACT CALLED THE MUNGENAST LEXUS DEALER (13700 MANCHESTER RD, MANCHESTER, MO 63011; 314-822-7681) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 58,700.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, A GLARE CAME FROM THE DASHBOARD THAT OBSTRUCTED THE CONTACT'S VISION. THE REFLECTION OF THE SUN ONTO THE DASHBOARD CREATED A GLARE. THE SUNLIGHT WAS REFLECTED FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH PREVENTED THE CONTACT FROM SEEING CLEARLY. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 71,000.

RE MY 2007 LEXUS ES 350 VIN # [XXX] & A NATIONAL RECALL ISSUED. I HAVE OWNED THIS VEHICLE FOR A YEAR & A HALF, AND DURING THAT TIME, WE EXPERIENCED AN ISSUE WITH THE DASH WHERE IT WAS MELTY, STICKY, &HAD MAJOR ISSUES. RECENTLY, I WAS AN INTERIOR SHOP, HAVING A SEAR REPAIRED, AND THEY MADE ME AWARE OF A RECALL FOR THE DASHBOARDS. I CONTACTED MY LOCAL LEXUS DEALERSHIP, LEXUS OF AUSTIN, IN JUNE 2017, AND THEY TOLD ME THAT I HAD MISSED THE NATIONAL RECALL DEADLINE BY THREE WEEKS AND WERE NO LONGER REPAIRING THOSE. AS I WAS DEFINITELY HAVING AN ISSUE WITH THIS DURING THE WARRANTY RECALL TERM, I AM ASKING THAT THIS BE TAKEN CARE OF UNDER THE RECALL WARRANTY. I CONTACTED LEXUS OF AUSTIN &DISCUSSED THIS, THEY WERE VERY ABRUPT &NOT VERY HELPFUL, & TOLD ME I SHOULD HAVE GOTTEN IT IN EARLIER. WHEN I TOLD HIM I WAS NOT MADE AWARE OF THIS EARLIER, HE SAID THAT I HAD NOT HAD MY CAR AT THEIR DEALERSHIP, SO THEY WOULDN'T HAVE KNOWN HOW TO CONTACT ME. I TAKE ISSUE WITH THIS FACT, AS I'VE OWNED SEVERAL OTHER MAKES OF VEHICLES, IN WHICH THERE HAVE BEEN WARRANTY RECALLS, IN WHICH THE VEHICLE MANUFACTURER HAS CONTACTED ME BY MAIL, UTILIZING VEHICLE REGISTRATION INFORMATION, AS THOSE VEHICLES HAD NEVER BEEN AT THEIR DEALERSHIPS EITHER. THE VEHICLE'S DASH IS STICKY &MELTING, &HAS DEVELOPED A SHEEN TO IT, &WHEN DRIVING IN THE SUNLIGHT, IT PRODUCES A REFLECTION ON THE WINDSHIELD, OBSTRUCTING VIEWS AND DISTRACTING THE DRIVER?S EYE. THIS IS NOT JUST A COSMETIC ISSUE, BUT A SAFETY ISSUE. LEXUS IS HELD IN THE HIGHEST ESTEEM IN THE AUTOMOTIVE COMMUNITY, & I'VE HEARD NOTHING BUT GOOD THINGS - BUT THAT HAS NOT BEEN MY EXPERIENCE. I WANT TO HANDLE THIS DIRECTLY THROUGH THE WARRANTY RECALL, RATHER THAN AN ATTORNEY &SEEKING LITIGATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DASHBOARD MELTING. *TR

I HAVE A COMPLAINT ABOUT MY ES 350 LEXUS 207. THE DASHBOARD IS MELTING. I BELIEVE THIS IS A DEFECTIVE PROBLEM. I AM CONCERNED ABOUT SAFETY ISSUES. THIS IS MY SECOND LEXUS AND NEVER HAD A PROBLEM WITH THE FIRST ONE; (DASHBOARD) ES 300 LEXUS (2003). I HOPE THERE WILL BE AN INVESTIGATION ABOUT THIS MATTER. THANK YOU *TR

THE DASHBOARD IS MELTING THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE. I BROUGHT IT TO LEXUS IN VIERA FL AND TWICE THEY SAID THEY WILL DO NOTHING ABOUT IT. *TR

HELLO, WE OWN A 2007 LEXUS SEDAN AND LOVE EVERYTHING ABOUT THE CAR EXCEPT FOR THE DASHBOARD. IT HAS STARTED TO MELT AND HAVE BECOME STICKY. THE REASON FOR MY COMPLAIN HERE IS BECAUSE IT HAS BECOME A DRIVING HAZARD SINCE THE SUN IS ALWAYS BRIGHT IN TEXAS AND THE STICKY DASHBOARD GLARES ONTO MY WINDSCREEN MAKING DRIVING REALLY DIFFICULT AND WANTED TO FILE A COMPLAIN SINCE I TRIED TO GET IT FIXED FROM LEXUS AND THEY ARE CHARGING ME $1000 FOR REPLACING IT. IT IS MANUFACTURERS DEFECT AND I AM NOT READY TO PAY FOR THEIR MISTAKE. THE FACT IS I STILL HAVE EXTENDED WARRANTY WITH LEXUS BUT DASH IS NOT COVERED IN THAT. PLEASE LOOK INTO THIS MATTER. *TR

MY DASHBOARD HAS BEEN MELTING AND HAS CAUSED ME TO BE BURNED AND CAUSES A GLAZE IN MY WINDOW WHEN I DRIVE IT. *TR

DASHBOARD IS MELTING CAUSES STICKY DASH AND CAUSES GLARE OFF WINDSHIELD; MAKES SEEING EXTREMELY DIFFICULT. *TR