2009 Lexus ES Complaint Log

Experienced unintended acceleration when pulling into a parking space. My vehicle went over the curb and into a ditch. The bushes and embankment of the ditch stopped the vehicle. There were no warning lamps, messages or other symptoms of a problem.

On Monday, Oct. 27, 2025 at approximately 11:50 am, my vehicle experienced unintended acceleration. I was pulling into a parking spot and suddenly accelerated and jump the barrier into a ditch. Luckly there were bushes to stop me. I was standing on the brake. There were no prior indications there was an issue.

The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken to a dealer where it was acknowledged that the defect was a known failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the Extended Warranty coverage had expired. The vehicle was not repaired. The failure mileage was approximately 95,000.

Dashboard is sticky, shiny, and melting from the heat. All lint, dust and cloth sticks to the sticky dashboard. Shiny dashboards can pose safety hazards that affect visibility with a glare bouncing off the windshield, and overall health issues since melted dashboards can emit harmful odors. Lexus is saying their Customer Support Program ZLZ expired in 2021. I never received any mail from them about this program even though they claim they mailed it to me in 2018. I have been having my vehicle serviced at Longo Lexus since 2009, with the last maintenance service done on 6/21/23, and the dealership just noted this problem sticky dashboard issue to me, after the Lexus customer support program expired. The server advisor at Longo told me they could replace my dashboard for $2,572, but don't understand why they didn't offer to replace it for free in 2018-2021, like they did my floor mats, which was also a safety hazard. This sticky and melting dashboard problem is a manufacturer defect and my dashboard needs to be replaced by Lexus at no cost to me regardless if my vehicle is out of warranty. Also, the expiration date for this Customer Support Program needs to be extended for all owners of Lexus vehicles with this problem, regardless of mileage.

Dashboard is melting from heat and needs to be replaced. Company refuses to replace saying recalls expired 2021. Never received any mail from them even though they said they mailed it to me. Be going to Price LeBlanc for service since 2013 never mentioned anything about it. Thanks

I was driving home from work & just before 5pm I hit a section of the side of the road that has deteriorated on SR 68 between Tecumseh high school & Lynnville, IN. It blew out the inner wall of my tire & I had to get it replaced. I have seen this happen to other drivers on this road as well. The road needs to be repaired before someone gets seriously injured. This incident caused me to replace all 4 of my tires prematurely. Please repair the road - there are at least 2 areas that need to be repaired

BROKEN ENGINE VALVE SPRING. ONLY ONE SO FAR THAT CAUSE THE PROBLEM. VEHICLE IN MOTION ON CITY STREET.

DASHBOARD ON 2009 LEXUS ES 350 HAS BEGUN TO MELT AND ON SUNNY DAYS THE REFLECTION ON THE WINDSHIELD POSES A SAFETY HAZARD AND REDUCES VISIBILITY. IN ADDITION THE MELTING PLASTIC IS VERY STICKY AND COULD BE HAZARDOUS FOR DRIVER NOT TO MENTION THE POISON EXPOSURE TO ITS VAPORS. THERE WAS A RECALL FOR THIS PROBLEM ON 2007 AND 2008 MODELS. THE 2009 IS IDENTICAL IN DESIGN AND LEXUS SHOULD FIX THIS. I CONTACTED THEM AND THEY OFFERED TO PAY A SMALL PORTION OF THE $1700 REPAIR COSTS.

VEHICLE SEEMS TO ACCELERATE ON ITS OWN WHILE PRESSING BRAKE, EVEN MOVING FORWARD AFTER COMING TO COMPLETE STOP

TAKAT RECALL: HAD CAR ACCIDENT . HIT BY ANOTHER CAR WHILE TURNING; RAN OVER STREET SIGN AND HIT IRON FENCE INFRONT OF APARTMENT BUILDING. AIR BAGS DID NOT INFLATE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

HAD CAR ACCIDENT JUNE 14,2019. HIT BY ANOTHER CAR. AIR BAGS DID NOT INFLATE

DASHBOARD ON 2009 LEXUS ES 350 HAS BEGUN TO MELT AND ON SUNNY DAYS THE REFLECTION ON THE WINDSHIELD POSES A SAFETY HAZARD AND REDUCES VISIBILITY. THERE WAS A RECALL FOR THIS PROBLEM ON 2007 AND 2008 MODELS. THE 2009 IS IDENTICAL IN DESIGN AND LEXUS SHOULD FIX THIS. I CONTACTED THEM AND THEY OFFERED TO PAY A SMALL PORTION OF THE $1700 REPAIR COSTS.

I CALLED LEXUS OF ROCKVILLE CENTER LI NY TODAY REGARDING "URGENT SAFETY RECALL" NOTICE I RECEIVED. SADLY LEXUS DEALER TOLD ME THAT THE PARTS ARE ON BACKORDER UNTIL END OF MARCH... CAN'T EVEN MAKE APPOINTMENT TO HAVE LEXUS FIX THE PROBLEM "TAKATA FRONT PASSENGER AIRBAG INFLATORS" FOR AN URGENT SAFETY RECALL - I HAVE HAD NO VEHICLE PROBLEMS YET...

TAKATA RECALL THE MANUFACTURER/DEALER HAS YET TO REPAIR/REPLACE THE FAULTY AIRBAGS. I HAVE BEEN IN A 'LOANER' VEHICLE FOR 10 MONTHS.

TAKATA RECALL I RECEIVED RECALL NOTICE IN THE PAST AND WAS TOLD I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. NOW DEALER TELLS ME THERE IS NO RECALL. DEALER IS LEXUS OF ROCKVILLE CENTRE NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER LEXUS, 11311 REISTERSTOWN RD, OWINGS MILLS, MD 21117 (410) 773-9613) WAS CONTACTED AND RECALL REPAIR APPOINTMENTS WERE SCHEDULED. THE APPOINTMENTS WERE CANCELLED BY THE DEALER, STATING THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THIS OCCURRED SEVERAL TIMES IN THE PAST YEAR. THE CONTACT CALLED THE MANUFACTURER AT 800-255-3987, BUT WAS GREETING BY A RECORDING, STATING TO CONTACT THE LOCAL LEXUS DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FAULTY AIRBAG HARNESS WIRRING. DEAR SIR OR MADAM, THIS IS TO REPORT THAT 2007-2012 IS 250, IS 350 AND ES 350 HAS FAULTY AIRBAG WIRING HARNESS WHICH DISABLES THE AIRBAGS. CLUBLEXUS.COM HAS RECEIVED HUNDREDS OF COMPLAINTS REGARDING THIS. THE REPAIRS WILL ONLY BE DONE OR CORRECT IF THE VEHICLE IS UNDER 6 YEARS OLD OR 70,000 MILES, WHICHEVER COMES FIRST. FEW THOUSAND CUSTOMERS HAVE CARS LESS THAN 70,000 MILES BUY BEYOND 72 MONTHS BUT LEXUS REFUSES TO RECTIFY THIS TSB WARNING UNDER THE WARRANTY. IT IS NOT OUR FAULTS THAT THE VEHICLES HAVE BEEN DRIVEN LESS THAN 70,000 MILES IN 6 YEARS. THE COST TO REPAIR THIS IS IN THE UPWARDS OF 4000$. THIS IS RIDICULOUS ON THE PART OF LEXUS AND NHTSA. THE AIRBAG WIRING SHOULD BE INCLUDED IN THE RECALLS ALONG WITH THE TAKATA RECALLS AS THEY ARE CONNECTED BUT LEXUS REFUSES TO AGREE TO THE CONSUMER COMPLAINTS AND HAVE DARED MANY CUSTOMERS TO CHALLENGE NHTSA TO GET IT COVERED UNDER RECALL. PLEASE HELP THOUSANDS OF LEXUS DRIVERS AND THEIR FAMILIES FROM THIS FATAL TSB FAULT WHICH LEXUS REFUSES TO FIX. FURTHER, LEXUS STATED THAT "IF THE FAULT IS COVERED BY THE RECALL, IT WILL BE FIXED WITHOUT FAIL". SO FAR LEXUS WANTS TO GET RICHER BY CHARGING CONSUMERS $4000.00 FOR A PART THAT THEY INSTALLED TO BIG WITH. PLEASE CHECK THE CLUBLEXUS.COM FORUM REGARDING THE AIRBAG LIGHTS COMING ON AND THE REACTION THAT LEXUS HAS SUBMITTED TO ITS CUSTOMERS. THEY ARE WILLING TO PUT THEIR CUSTOMERS AND THEIR FAMILIES LIVES IN DANGER JUST BECAUSE NHTSA DID NOT TELL THEM TO INCLUDE AIRBAG HARNESS WIRING IN THE TAKATA RECALL, EVEN IF THE VEHICLES ARE BEYOND WARRANTY REPAIRS. PLEASE HELP US IN THESE DIRE AND UNSAFE CIRCUMSTANCES. THANK YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT NOTIFIED A LOCAL DEALER. THE MANUFACTURER STATED THAT THE REMEDY PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF UPDATED 8/1/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRESTIGE LEXUS, 1000 NJ-17, RAMSEY, NJ 07446 (855) 484-6393) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MCGRATH LEXUS OF WESTMONT (500 E OGDEN AVE, WESTMONT, IL 60559 (855) 462-6964) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE UNTIL 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE WESTSIDE LEXUS DEALER IN HOUSTON, TX WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT SEARCHED THE SAFERCAR.GOV WEBSITE AND FOUND THAT HER VEHICLE WAS INCLUDED IN THE RECALL AS OF AUGUST 2017. THE CONTACT RECEIVED A LETTER IN REFERENCE TO A SETTLEMENT, WHICH LEAD HER TO CHECK THE WEBSITE. THE CONTACT DID NOT RECALL RECEIVING THE NHTSA CAMPAIGN NOTIFICATION LETTER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/11/17 *BF UPDATED 09/14/2017*JS

I RECEIVED NOTICE OF A MATCH FOUND FOR MY VIN REGARDING TAKATA AIRBAG. LEXUS DEALER CLAIMS VEHICLE IS NOT LISTED IN LEXUS MASTER DATABASE. I CONTACTED THE SENDER AND THEY ESCALATED THE INFO AND CONFIRMED THAT MY VEHICLE DOES HAVE TAKATA AIRBAGS. LEXUS CLAIMS THEY ARE WRONG. PLEASE ADVISE HOW TO PROCEED.

TAKATA RECALL - NOTIFIED SEVERAL MONTHS AGO AND ADVISED NOT TO HAVE PASSENGER IN FRONT PASSENGER SEAT. THIS IS DIFFICULT AND CREATES PROBLEMS FOR ME AND MY FAMILY. I RECEIVED ANOTHER NOTICE ABOUT CLASS ACTION, BUT NO WORD ON REMEDY

MELTING DASHBOARD PROBLEM WHICH AFFECTS VISIBILITY. I CALLED LEXUS HEADQUARTERS IN AUGUST 2017 AND REPORTED THE PROBLEM. I TOOK THE CAR IN TO LEXUS DEALER AND THEY TOOK PICTURES WHICH THEY SAID THEY WOULD SUBMIT SOMEWHERE. AFTER MANY MONTHS, I CALLED HEADQUARTERS AGAIN. I GOT A CALL FROM THEM ON 1/29/2018 STATING THAT MY CAR IS NO LONGER UNDER WARRANTY. THEY WANT ME TO PAY TO REPLACE DASHBOARD. MANY OTHER LEXUS MODELS HAVE BEEN RECALLED FOR THIS SAME PROBLEM. HOWEVER, THEY INDICATED MY MODEL WAS NOT UNDER RECALL. SINCE MY CAR ALSO HAVE THE DEFECTED MATERIAL THAT WAS USED IN THOSE OTHER MODELS, I BELIEVE LEXUS SHOULD BE HELD RESPONSIBLE FOR REPLACING THE DASHBOARD. THE ES350 SHOULD ALSO BE UNDER RECALL BECAUSE THE PROBLEM EXISTS IN THIS MODEL. PLEASE CONTACT ME TO ADVISE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARROWHEAD LEXUS (9238 W BELL RD, PEORIA, AZ 85382 (623) 872-4000) AND HENDRICK LEXUS CHARLOTTE (6028 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212 (704) 200-9071) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. DEALER TELLS ME NOT TO DRIVE CAR WITH FRONT PASSENGER, DOES NOT HAVE PARTS/ABILITY TO FIX THE PROBLEMS AND OFFERS ME CAR RENTAL UNTIL RESOLUTION. HOWEVER, IN ORDER TO ACCEPT THE RENTAL CAR, I MUST AGREE NOT TO DRIVE MY OWN CAR AT ALL EVEN WHEN I AM ALONE. I EXPLAIN I AM ALONE 99.9% OF THE TIME BUT HAVE CHILDREN AND OTHER GUESTS COMING TO VISIT ON THREE DIFFERENT OCCASIONS THIS SUMMER AND THAT WOULD BE THE ONLY TIME I WOULD HAVE FRONT SEAT PASSENGERS AND THE ONLY TIME I WOULD NOT BE ABLE TO USE MY CAR IN ITS CURRENT CONDITION. I AM TOLD BY DEALER'S REPRESENTATIVE I MUST SIGN DOCUMENTS STATING I WILL NOT DRIVE MY CAR AT ALL ONCE I AM GIVEN A RENTAL. I AM ALSO TOLD DEALER MAY NOT BE EQUIPPED TO REPAIR/CORRECT THE PROBLEM UNTIL SOME TIME LATE FALL 2017, WHICH MEANS I WILL HAVE TO DRIVE A RENTAL FOR 5 OR 6 MONTHS WHILE MY OWN CAR SITS IDLY. I DON'T UNDERSTAND WHY I CAN'T DRIVE MY OWN CAR WHEN I AM ALONE AND WHY I MUST 'COMMIT' TO A RENTAL FOR THE ENTIRE LENGTH OF TIME. THEY WILL NOT OFFER ME THE SAME TYPE OF CAR EITHER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER (LEXUS OF MELBOURNE 6927 BROMLEY DR, VIERA, FL 32940, 321-473-7872) WAS CALLED FOR A WEEK, BUT THE CONTACT WAS UNABLE TO GET A RESPONSE TO DETERMINE WHEN THE RECALL REPAIR COULD BE SCHEDULED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF BRIDGEWATER (1550 US-22, BRIDGEWATER, NJ 08807, PHONE NUMBER: (732) 271-4000) AND WAS INFORMED THAT THE PART WOULD BECOME AVAILABLE SOMETIME IN DECEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART MAY ARRIVE IN DECEMBER OR SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE CONTACTED LEXUS DEALER AT 700 SERRAMONTE BLVD, COLMA CA 94014 SEVERAL TIMES REGARDING PASSENGER AIR BAG OF MY CAR BUT I AM BEING IGNORED AND ADVISED TO KEEP DRIVING AS IT IS. I AM WORRIED ABOUT MY FAMILY'S SAFETY BECAUSE IT IS OUR FAMILY CAR AND THEY TRAVEL WITH ME ALL THE TIMES.

TAKATA RECALL. LEXUS ES350 2009 OWNER AND VEHICLE RESIDING IN SC. OWNER SCHEDULED REPLACEMENT OF PASSENGER SIDE AIRBAG WITH HILTON HEAD LEXUS DEALERSHIP. AIRBAG REPLACEMENT WAS AVAILABLE AT THE DEALERSHIP BUT TOYOTA REFUSED TO AUTHORIZE REPAIR BECAUSE MY LEXUS WAS ORIGINALLY PURCHASED IN NJ.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE DEALER (HILTON HEAD LEXUS IN HARDEEVILLE, SC) SCHEDULED AN APPOINTMENT AND ORDERED THE PART, BUT THE MANUFACTURER DENIED THE APPROVAL TO RECEIVE THE RECALL PART FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE VEHICLE WAS SOLD IN NEW JERSEY AND NOT SOUTH CAROLINA. THE CONTACT WAS UNCERTAIN AS TO HOW LONG IT WOULD BE BEFORE THE REPAIR WAS RECEIVED FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL WHAT DO I HAVE TO DO TO GET THIS AIRBAG REPLACED? I RECEIVED A LETTER FROM LEXUS IN MARCH DETAILING THE PROBLEM, AND TELLING ME THAT IT WOULD BE ADDRESSED. IT WAS SUPPOSED TO HAVE BEEN DONE IN SEPTEMBER. IT IS NOW 10/30. PLEASE HELP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *CN

TAKATA RECALL, WHAT IS THE AVERAGE REPAIR PERIOD, RECEIVED NOTICE IN MARCH AND HAVE NO UPDATED INFORMATION AS TO WHEN THE AIRBAGS WILL BE REPLACED. THE VEHICLE AS YOU KNOW IS HARDLY USABLE EVEN BY DRIVER ALONE. TOYOTA IS 34% APPROXIMATELY COMPLETE ON THIS, DOESN'T SOUND LIKE THEY ARE KEEPING UP WITH EVERYONE ELSE.

THE DASHBOARD ON THIS VEHICLE IS MELTING. THE SMELL IS TERRIBLE. I DO NOT DRIVE THE CAR ANYMORE BECAUSE I AM AFRAID THAT THE ORDER COMING FROM THE MELTING DASH IS TOXIC. EVEN THOUGH LEXUS HAS A RECALL ON THE 2008 MODELS FOR THIS VERY SAME REASON THEY ARE REFUSING TO REPLACE THIS. THIS IS NOT A SAFE SITUATION TO BE DRIVING UNDER. PLEASE HELP!!

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

GOT INTERIM SAFETY RECALL NOTICE NHTSA 16V-340 & 17V-006. GIVEN THE UNKNOWN DATE WHEN A REMEDY IS AVAILABLE,NTHSA SHOULD REQUIRE COMPENSATION FOR LOSS OF USE AND/OR BUYBACK OF THE VEHICLES BY THE MANUFACTURER. I LACK FULL USE OF THE CAR AS THE FRONT PASSENGER SHOULD NOT USE THAT SEAT AND POSSIBLE SALE IS IMPEDED AS CAR VALUE IS LESSENED BECAUSE OF THE EXISTING DEFECT.

TAKATA RECALL, VERY UPSET DUE TO THE FACT I TRAVEL LONG DISTANCE AND HAVE PASSENGERS IN MY CAR I WOULD LIKE TO KNOW WHAT CAN BE DONE AND WOULD LEXUS PROVIDE A SAFE LOANER CAR FOR ME

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL ...AFTER RECEIVING THE 'INTERIM NOTICE' FEBRUARY 8TH 2017 I CHECKED AT THE DAYTON LEXUS DEALER MANAGER OF SERVICE TODAY ( MAR 22,2017) AND WAS TOLD THE REPLACEMENT INFLATOR WILL NOT BE AVAILABLE FOR MY ES350 UNTIL SEPTEMBER 2017 MAKING MY VEHICLE USELESS FOR SEVEN TO EIGHT MONTHS!! .THIS IS TOTALLY UNACCEPTABLE . THEIR CLAIM AS THE SERVICE ORIENTED COMPANY IS A SHAM.

TAKATA AIR BAG RECALL; RECEIVED NOTICE OF RECALL IN FEBRUARY, 2017; AS OF 3/19/2018, WE HAVE HAD NO CORRESPONDENCE TO SCHEDULE REPAIR

CONTACTED PALM BEACH LEXUS DEALERSHIP IN WEST PALM BEACH AUGUST 2016 REGARDING RECALL ON CAR. I WAS TOLD THAT THE AIRBAR WASN'T AVAILABLE UNTIL 02/17 DEALERSHIP GAVE ME A RENTAL CAR. AS OF TODAY, 02/06/17, NO NEWS ON WHEN THE AIRBAR WILL BE REPLACED. MY DAUGHTER IS UNDER 25 YEARS OLD AND CAN'T DRIVE A RENTAL CAR. THIS IS CAUSING A HARDSHIP TO MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE TRUNK FAILED TO SECURE AND OPENED OCCASIONALLY WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS WITH THE FUNCTION BUTTON TO LOCK AND UNLOCK THE TRUNK. AN INDEPENDENT MECHANIC STATED THAT THERE WAS A MANUFACTURER RECALL TO SERVICE THE FAILURE WITH THE TRUNK OPENING. THE DEALER STATED THAT THE RECALL EXPIRED, BUT THEY PROVIDED NO SOLUTION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND THE DEALER MADE NO MENTION OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF DEALERSHIP GAVE DISCOUNT ON REPAIR. * AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ *AS