2009 Lexus ES Complaint Log

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLOW LEXUS OF GREENSBORO, NORTH CAROLINA STATED THAT, IN AUGUST OF 2017, THE CONTACT WOULD RECEIVE A SECOND LETTER WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEN STOLER LEXUS IN OWINGS MILLS, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE PARTS BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MY VEHICLE IS NOT REPAIRED, LEXUS HAS FAILED TO ADDRESS THE ISSUE IN TIMELY MANNER. I AM UNABLE TO USE THE FRONT PASSENGER SEAT AS THE FRONT PASSENGER IS IN THE RISK OF SERIOUS INJURY

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENDERSON LEXUS (LOCATED AT 7736 E GATE RD, HENDERSON, NV 89011, PHONE NUMBER: (702) 228-7736) AND WAS INFORMED THAT THEY WERE STILL WAITING ON A REPLACEMENT PART. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE THAT LEXUS WOULD NOT HAVE PARTS FOR THE RECALL UNTIL SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF TORRENCE, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE CONTACT MUST WAIT FOR THE PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BELL LEXUS NORTH SCOTTSDALE, 18555 N SCOTTSDALE RD, SCOTTSDALE, AZ 85255, (480) 502-5000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SPECULATED THAT THE PART MAY BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/17/17*LJ UPDATED 10/19/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLOW LEXUS OF GREENSBORO (825 NORWALK ST, GREENSBORO, NC 27407 (336) 217-5400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: IN JANUARY, 2017, WE RECEIVED NOTICE FROM LEXUS OF THE RECALL FOR THE RIGHT FRONT AIRBAG, NHTSA RECALL 17V006. AFTER WAITING SEVERAL MONTHS TO HEAR FROM THE DEALER, WE CALLED THEM ON 04/27/17 TO INQUIRE REGARDING STATUS OF AIRBAG REPLACEMENT AND WAS TOLD IT SHOULD BE IN MID-JUNE. HAVING HEARD NOTHING, WE CALLED AGAIN ON 07/17/17 AND WAS THEN TOLD IT WOULD BE DECEMBER. WE CALLED TODAY, 10/18/17, TO CONFIRM REPLACEMENT OF THE AIRBAG IN DECEMBER AND WAS TOLD THEY HAVE NO IDEA WHEN THIS WOULD TAKE PLACE. WE HAVE NOT RECEIVED A FOLLOW-UP NOTICE FROM LEXUS REGARDING THIS LENGTHY DELAY. WE WERE TOLD BY THE DEALER TO CONTACT LEXUS CUSTOMER SERVICE OR SEE WHAT INFORMATION WAS AVAILABLE ON LEXUS WEBSITE. WE ARE WONDERING IF THIS MEANS LEXUS IS NOT CORRESPONDING WITH THEIR DEALERS SO THAT RECALL INFORMATION CAN BE GIVEN TO THE CAR OWNERS. WE HAVE; HOWEVER, RECEIVED NOTICE REGARDING THE AUTO AIRBAG SETTLEMENT. WE ARE VERY PATIENT PEOPLE; HOWEVER, A RESPONSE FROM THE DEALER OFFERING LITTLE TO NO INFORMATION ABOUT THE RECALL IS WHAT PROMPTED THIS COMPLAINT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PLAZA LEXUS (777 DECKER LN, CREVE COEUR, MO 63141 (314) 720-6048) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO LEXUS LOCATED AT 13600 BROOKPARK RD, CLEVLAND, OH 44135 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF TOWSON IN TOWSON, MD, 410-769-9400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ THE CONSUMER STATED IT HAS BEEN FIVE MONTHS. UPDATED 01/12/17.*JB

TAKATA RECALL STILL WAITING FOR PARTS IN FLORIDA. MY SON HAD HIS ACURA FIXED IN MARYLAND. (OCT 3)ZONE A SHOULD BE FIXED BEFORE ANY OTHER.(ZONE A =6 TO 9 YRS,B=10 TO 15).ANY BODY WATCHING HOW TAKATA IS WORKING ON THIS RECALL?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I AM THE ORIGNAL OWNER OF A 2009 LEXUS ES350 AND I HAVE NOT RECEIVED NOTICE OF THE RECALL FOR MY VEHICLE. HOWEVER I SEE COMPLAINT AFTER COMPLAINT ABOUT THE AIRBAG RECALL FOR THE SAME VEHICLE AND YEAR. MANY PEOPLE WHO OWN THE SAME VEHICLE HAVE REPORTED THAT THEY HAVE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); WHY HAVEN'T EVERYONE RECEIVED NOTICED OF THIS DEFECT? THE CONTACT IN THIS COMPLAIN STATES THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE OWNERS WHO RECEIVED NOTICE STATE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. HOW CAN WE SPEED UP THE REPAIR PROCESS? HOW LONG MUST WE WAIT!

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ

TAKATA RECALL. LEXUS SERVICE HAS NO PARTS TO FIX THIS. THEY EXPECT FIRST QUARTER 2017. MY WIFE IS AFRAID TO RIDE IN THE PASSENGER SEAT. CAN LEXUS PUT THIS OFF SO LONG?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, WE RECEIVED THE LETTER FROM LEXUS ABOUT THE RECALL FOUR MONTHS AGO, AND DO NOT SEE ANY MORE ACTION TAKEN BY LEXUS TO REMEDY THE AIRBAG PROBLEM, WANT TO KNOW THE STATUS OF WHEN THE PROBLEM SHOULD BE FIXED.

2009 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NO AVAILABLE REMEDY TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD

TAKATA RECALL-IT IS TAKING ENTIRELY TOO LONG FOR MY CAR TO GET RECALLED AND THE AIR BAGS TO GET FIXED. MY WIFE AND I DRIVE 50 MILES A DAY CAR POOLING TO WORK DOWN A DANGEROUS HIGHWAY 270 IN ST. LOUIS. THIS IS NOT ACCEPTABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF RICHMOND AT 804-323-7695 AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT ALSO CALLED CHARLES BARKER LEXUS IN NEWPORT NEWS AT 757-234-6000 AND SCHEDULED AN APPOINTMENT; HOWEVER, THEY LATER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT WHAT ZONE HER VEHICLE WAS IN, AND ADVISED HER TO CONTACT THE LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A LETTER FOR AIRBAG REPLACEMENT FROM LEXUS DIVISION, TOYOTA MOTOR SALES, USA INC. THIS JULY. BUT SO FAR I DID NOT GET ANY FURTHER NOTICE OF IT. PLEASE LET ME KNOW WHEN THE REMEDY WILL BECOME AVAILABLE. BEST REGARDS,

TAKATA RECALL. LEXUS DOES NOT HAVE A REMEDY YET. UNTIL THEY DO I CAN NOT GET A STRAIGHT ANSWER TO MY QUESTION. IS THE AIR BAG ON IF NO ONE IS SITTING IN THE FRONT PASSENGER SEAT? PLEASE GIVE ME THE ANSWER. THANK YOU *TR

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DASHBOARD IS MELTING AND HAS BECOME SHINY. THE SHINE RENDERS THE DRIVER BLIND TO TRAFFIC BY REFLECTING THE SUN. THE SHINE ALSO REFLECTS AGAINST THE WINDSHIELD AND REFLECTS BACK. THIS MAKES THE VISIBILITY TOWARDS THE LEFT SIDE AND FRONT OF THE DRIVER TO BE VERY LOW CAUSING A HAZARDOUS DRIVING CONDITION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB

TAKATA RECALL. WE RECEIVED A RECALL NOTICE VIA MAIL LAST WEEK REGARDING THE PASSENGER SIDE AIRBAG. NHTSA RECALL NO. 16V-340. IN THE "IMPORTANT UPDATE" INCLUDED WITH THE RECALL NOTICE WERE SEVERAL QUESTIONS AND ANSWERS. QUESTION 8 "MY VEHICLE IS INVOLVED IN THIS SAFETY RECALL BUT THE REMEDY IS NOT YET AVAILABLE. WILL LEXUS PROVIDE A LONER VEHICLE UNTIL THE REMEDY IS AVAILABLE". THE ANSWER PROVIDES THAT "[T]O MINIMIZE RISK, LEXUS RECOMMENDS THAT NO PASSENGERS SIT IN THE FRONT PASSENGER SEAT. IF THIS RECOMMENDATION IS NOT FEASIBLE FOR THE CUSTOMER'S PERSONAL OR BUSINESS NEEDS, ALTERNATIVE TRANSPORTATION MADE BE MADE AVAILABLE." SINCE RECEIVING THE RECALL NOTICE, I HAVE COMMUNICATED WITH OUR LOCAL DEALER, HERRIN-GEAR LEXUS TO ADVISE THAT THIS RECOMMENDATION IS NOT FEASIBLE AND FOR ALTERNATE TRANSPORTATION. THE DEALER REFERRED ME TO THE MANUFACTURER. THE TELEPHONE NUMBER PROVIDED FOR THE MANUFACTURER IS NOT BEING ANSWERED AND ALL OTHER MEANS ATTEMPTED TO COMMUNICATE IN THIS REGARD HAVE NOT BEEN SUCCESSFUL. REQUEST IS MADE FOR ASSISTANCE COMMUNICATING WITH THE MANUFACTURER AND THAT YOUR AGENCY REQUIRE THAT THE RECALL OCCUR IMMEDIATELY AND WITHOUT DELAY OR ALTERNATIVELY THAT THE MANUFACTURER BE COMPELLED TO PROVIDE ALTERNATE TRANSPORTATION.

DIRECT REPLY - LETTER FROM SENATOR RUBIO INQUIRY ON BEHALF OF CONSTITUENT REGARDING LEXUS RECALL. *SMD 2009 LEXUS ES350. THE CONSUMER WAS UNABLE TO GET A TIME FRAME FROM LEXUS, AS TO WHEN THE RECALL WOULD BE RECTIFIED. *JB

"TAKATA RECALL" I HAD TO CALL THE LEXUS DEALER IN MELBOURNE FLORIDA WHEN I LEARNED ABOUT RECALL ON RADIO. THE DEALER REP HAD MY INFORMATION AND TOLD ME THEY WILL CONTACT ME WHEN THE PARTS COME IN. IT'S ABOUT TWO MONTHS AND CALLED SEVERAL TIMES AND THE SAME RESPONSE. THEY ARE DRAGGING THIS THINKING CONSUMER WILL GET TIRED AND GIVE UP. GOVERNMENT MUST DO SOMETHING ABOUT THIS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I RECEIVED A RECALL NOTICE AND WAS TOLD 1) I SHOULD NOT HAVE A PASSENGER IN THE PASSENGER SEAT OF MY CAR AND 2) THERE IS NO REPLACEMENT YET. I CHECKED TODAY(8/16/16) AND THERE STILL IS NOT A SOLUTION FOR THIS SAFETY DEFECT. THIS PROBLEM WITH TAKATA AIRBAGS HAS BEEN GOING ON FOR SEVERAL YEARS AND THERE IS NO SOLUTION. HOW CAN THERE BE NO SOLUTION. HAVE THERE BEEN NO SAFE AIRBAGS INSTALLED IN THE LAST SEVERAL YEARS? IF THERE ARE SAFE AIRBAGS INFLATORS AVAILABLE WHY CAN'T THEY BE INSTALLED ON AFFECTED AUTOS. I BOUGHT A CAR TO TRANSPORT MY WIFE AND GRANDKIDS. AND I CAN NOT USE IT BECAUSE OF FOOT DRAGGING BY BOTH TAKATA AND TOYOTA. HOW MUCH LONGER MUST I WAIT?

I RECEIVED MY 1ST RECALL LETTER LAST JUNE 2016 & I HAVE BEEN CALLING WESTSIDE LEXUS ON THE KATY FREEWAY, HOUSTON, TX FOR THE PAST FEW MONTHS & THEY STILL DO NOT HAVE THE PART IN. IT HAS ALMOST BEEN A YEAR. I JUST RECEIVED ANOTHER LETTER ABOUT THE RECALL & I CALLED THE DEALERSHIP & THEY SAID THAT THEY ARE ONLY WORKING ON THE IS MODELS FIRST & DON'T KNOW WHEN THEY CAN FIX THE ES MODELS. I DON'T FEEL SAFE DRIVING PASSENGERS AROUND & I DON'T UNDERSTAND WHY IT WOULD TAKE THIS LONG TO GET THE PARTS IN. THIS IS RIDICULOUS!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS- TAKATA RECALL WE SUBMITTED TO THE DEALERSHIP THE REQUEST TO REPLACE THE AIRBAGS PER THE RECALL AND AT THE TIME THESE WERE NOT BEEN AVAILABLE. IT'S BEEN SEVERAL MONTHS, AND THESE HAVE NOT BEEN REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. AFTER RECEIVING THE RECALL, I PARKED OUR LEXUS. IF THERE IS A CHANCE OF METAL FRAGMENTS STRIKING THE PASSENGER, THEN THERE IS ALSO A CHANCE THE FRAGMENTS COULD STRIKE REAR SEAT OCCUPANTS. THE RECALL STARTED 5/23/16. FIVE MONTHS LATER THERE IS NO RESOLUTION. THIS HIGH $ CAR IS WORTHLESS TO US. LEXUS SHOULD OFFER TO BUY BACK THE VEHICLES.