There are 3 owner-reported steering complaints for the 2004 Lexus GXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2004 LEXUS GX470. WHILE ACCELERATING FROM A STOP AT 5 MPH AND TURNING THE STEERING WHEEL LEFT OR RIGHT, THE POWER ASSIST FAILED. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
MY HUSBAND WAS DRIVING OUR NEWLY PURCHASED 2004 LEXUS 470GX TO GEORGIA WHEN HE ENCOUNTERED PROBLEMS WITH DRIVING UNDER RAINY WEATHER CONDITIONS IN NORTH FLORIDA. MY HUSBAND COMMUNICATED THE STEERING WAS VERY LOOSE AND THE CAR WAS PULLING. ACCORDING TO MY HUSBAND, THIS HAPPENED TWO TIMES AND ON THE THIRD INCIDENT THE VEHICLE WENT OUT OF CONTROL. MY HUSBAND WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND IT FLIPPED APPROXIMATELY THREE TIMES BEFORE ENDING UP IN THE MEDIAN ON IT'S SIDE. MY HUSBAND IS A VERY SAFE DRIVER AND WAS EXERCISING MUCH CAUTION WHEN DRIVING. HE'S DRIVEN AN SUV (1997 TOYOTA 4RUNNER) FOR EIGHT YEARS. WE PURCHASED THE VEHICLE ON 12/23/06 AND I AM CONCERNED THAT SOMETHING WAS WRONG WITH THE VEHICLE. WE'VE DRIVEN IN WORSE WEATHER CONDITIONS AND NEVER HAD ANYTHING REMOTELY WRONG HAPPEN...I'M NOT SURE WHAT COULD HAVE CAUSED THIS AND SEEK OUT SOME HELP AND ADVICE. PLEASE HELP. *JB
I HAVE MY VEHICLE IN TO 3 DIFFERENT LEXUS DEALERSHIP FOR A TOTAL 6 TIMES. I HAVE MADE THE SAME COMPLAINT THAT THE 2004 LEXUS GX 470 MOVES (STEERING WHEEL) WITH THE CROWN IN THE ROAD DRAMATICALLY. THE COMPANY AND THE DEALER ARE NO LONGER ACKNOWLEDGING THE PROBLEM. THE PROBLEMS HAVE BEEN OCCURING SINCE THE DAY I TOOK DELIVERY AND YOU NEVER ACTUALLY FEEL LIKE YOU HAVE CONTROL OVER THE SUV. THE STEERING WHEEL IS VERY LOOSE AND YOU ARE CONSISTENLY MOVING IT BACK AND FORTH TO KEEP THE CAR CENTERED. VERY DANGEROUS I HAVE SPOKEN THE LEXUS CUSTOMER SERVICE OVER 20 TIMES AND THEY ARE NON-RESPONSIVE TO MY SITUATION.*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026