There are 9 stored owner reports matching the suspension leading-label group for the 2004 Lexus GX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 9 of 9 matching reports.
Open the full vehicle complaint log (all categories)VEHICLE HAS EXTENSIVE RUST THROUGH IN MANY PORTIONS OF THE FRAME. VEHICLE SAID TO BE UNSAFE TO DRIVE . VEHICLE WAS IN SHOP FOR OTHER SERVICE WHEN DAMAGE WAS DETECTED.
MY GX470 2004 HAS RUST ON FRAME, SHOCKS AND SUSPENSION. HAVE BEEN TOLD THAT THEY WILL NOT MAKE ANY REPAIRS BECAUSE THEY WILL COST MORE THAN VEHICLE. LEXUS SHOULD REALLY CONSIDER THESE FRAMES FROM DANA OHIO IN THE RECALLS AS THE OTHERS. OVER THE YEARS I HAVE HAD THE RADIATOR, EMERGENCY BRAKE AND RIMS ALL RUST OUT AND REPLACED AS WELL AND THE VEHICLE IS NOT EVEN IN SNOW OR BEACH AREAS. THESE VEHICLES ALSO HAVE THE SEAT BELT ISSUE WHICH MAKES THE AIRBAG LIGHT STAY ON. AS NICE AND RELIABLE THESE VEHICLES WERE I BELIEVE LEXUS SHOULD BACK THEIR PRODUCT!
THE ENTIRE DASH BOARD IS CRACKED. THERE ARE SPOTS ON MY LEATHER SEATS AND ARM RESTS ARE CRACKED AND TORN. ALSO TOLD THE TRUCK DOESN'T HAVE SHOCKS BUT I CAN FEEL EVERY BUMP
AT START UP THE REAR HEIGHT GOES UP AND STAYS UP. TOOK IT TO THE SHOP AND THEY MANUALLY BLED THE AIR. SAID SENSOR GO OUT ALL THE TIME AND COST A LOT TO REPLACE. CURRENTLY STAYING LEVEL BUT RIDES A LITTLE TIGHT. DEFINITELY DON'T WANT TO PAY $3000 FOR A FIX.
VEHICLE LOST SENSE OF SHOCK ABSORPTION, BOUNCY WITH DIFFICULTY CONTROLLING. TAKEN IMMEDIATELY TO LEXUS KINGSPORT, TN DEALERSHIP, AND REPAIRED. CIRCA 7 MONTHS LATER, RECURRENCE OF DIFFICULTIES, AND AGAIN, REPAIRED AT LEXUS KINGSPORT DEALERSHIP. CIRCA 1 MONTH AGO, WHILE ON LONG DISTANCE TRAVEL (NORTH CAROLINA TO SOUTH CAROLINA) VEHICLE BECAME DIFFICULT TO CONTROL, AND "HEIGHT SUSPENSION" DASH WARNING LIGHT ON, AND IMMEDIATELY TAKEN TO PERFECTION AUTOMOTIVE, SPECIALIZING IN LEXUS REPAIRS, AND INFORMED I MUST TAKE VEHICLE IMMEDIATELY TO LEXUS HILTON HEAD ISLAND FOR SAFETY REPAIR ON THE SUSPENSION SYSTEM AGAIN. THE VEHICLE CANNOT BE DRIVEN SAFELY WHEN THIS CENTRAL VEHICLE SUSPENSION SYSTEM MALFUNCTIONS. THIS HAS BEEN MALFUNCTIONING ON THREE OCCASIONS, BEGINNING WITH VEHICLE REACHING 90,000 MILES. *TR
TL*THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE FRONT BRAKE CALIPERS LOCKED CAUSING VIBRATION WHEN THE BRAKES WERE APPLIED. THE FRONT BRAKE PADS WERE WORN AND UNEVEN. THE BRAKE CALIPERS PISTONS WERE CEASING. THE RADIATOR COIL AND THE FRONT SV JOINT DRIVE SHAFT ALSO LEAKED CONTINUOUSLY. THE CONTROL SYSTEM LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DUPLICATE OR CONFIRM ANY OF THE FAILURES. THE CONTACT WAS CONCERNED THAT DUE TO THE FAILURE THAT THE WARRANTY WOULD EXPIRE AND THEN HE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 60 MPH THE VEHICLE PULLED TO THE RIGHT AND LEFT AND BECAME UNCONTROLLABLE. THE DEALER DETERMINED THERE WAS A DESIGN DEFECT INVOLVING THE SUSPENSION. THE MANUFACTURER WAS ALERTED.
A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN AIR CONDITIONER USED. WILL REPORT TO LEXUS DEALER NEXT SERVICE TIME. *JB
WHILE TRAVELING AT A LOW SPEED THE CONSUMER NOTICED THAT THE VEHICLE WAS VIBRATING. ONCE THE VEHICLE REACHED SPEEDS OVER 60 MPH VIBRATION INCREASED. THE DEALERSHIP SERVICED THE VEHICLE FOUR TIMES BUT COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.