2004 Lexus RX Complaint Log

Odometer reading in vehicle doesn't match information on carfax, zilocar, or title reading. Also sellers may have titled jumped vehicle. Recieved call from owner on title I recieved and she said that she had sold vehicle on 2/4/2026 to couple. I purchased vehicle on 2/13/2026 with her name on title. Odometer was correct mileage to carfax when she sold to buyers, yet changed when I purchased vehicle with about 150,000 mile differebce.

Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964.50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.

Power steering very stiff and difficult to steer vsc light on and air bags light goes on and off and unknown cause.

I was driving with the driver’s seat heater turned on. While I were traveling, I noticed that the seat heater was very hot, so I turned it off. I arrived at my destination and parked the vehicle for about two hours. I did not turn the seat heater back on when you returned to the vehicle. I was removing snow from the vehicle with the driver’s door open and some of the snow landed on the driver’s seat. When I brushed the snow off the seat, I noticed a burn mark in the seat cushion. I called Lexus USA to report this 2 days later and showed my local dealer (Lexus of Portland) and they had never seen this before. Here is the response from Lexus today: "In response to your concerns, a vehicle inspection was conducted by a Lexus Field Technical Specialist (FTS) on January 19, 2022 at Bud Clary Toyota of Yakima. A visual inspection confirmed there was a small 6mm x 7mm burn hole in the driver’s seat leather cover on the bottom cushion. The hole was in the outer bolster portion of the bottom cushion. Resistance was checked through the seat warmer grid. The seat back was recorded at .7 ohms and the seat bottom had an open circuit. The seat cover was removed to examine the seat heater grid. Two wires were found near each other at the burn area. One wire was broken at the location. Our FTS disconnected the seat heater switch after the inspection was completed." They left me with now 2 non functioning seat heaters by disconnecting it during a cold winter. They did not offer any sort of assistance or recommendations for next steps, I feel like they hung me out to dry.

I PURCHASED THE VEHICLE ON 17TH OF JUNE 2021. I NOTICED THE DASHBOARD IS CRACKED REALLY BAD. I DID RESEARCH ON THE LEXUS DASHBOARDS AND FOUND PREVIOUS RECALLS ON THE LEXUS DASHBAORDS INCLUDING THE 2004 RX330 MODELS. HOW CAN I GET THIS FIXED IF THE RECALL IS NOT LISTED FOR THE VIN NUMBER ON MY VEGICLE?

WAS ON FREEWAY, HEARD A LOUD POP , LOOKED AROUND AND EVERYTHING LOOKED OK, SAW SOMETHING FLY OFF VEHICLE IN REARVIEW MIRROR. NOW THERE IS A SOUND OF WIND RUSHING, CHECK WINDOWS ALL CLOSED, DECIDED TO PULL OF FREEWAY TO SEE IF THERE WAS DAMAGED TO VEHICLE . STOPPED GOT OUT DID NOT NOTICE ANYTHING UP TILL WE LOOKED AT THE ROOF AN SAW A HOLE. LOOKED LIKE IT BLOW OUT NOT IN , DID NOT NOTICE IN THE CAR BECAUSE SUNROOF COVER WAS CLOSED.

DAUGHTER WAS DRIVING, CONDITIONS WERE DRY, SUNNY FALL WEATHER. AVG SPEED 45 MPH, LIGHT TURNED YELLOW, VEHICLE IN FRONT STARTED TO SLOW DOWN, DAUGHTER APPLIED BRAKES, PEDAL WENT TO FLOOR, NO SLOWING DOWN, REPEATEDLY PUSHED BRAKE AND APPLIED FULL FORCE, CAR DID NOT SLOW DOWN, HIT OTHER VEHICLE, TOTALING THE LEXUS. AIRBAGS DID NOT DEPLOY UNTIL AFTER MY DAUGHTER HIT THE STEERING WHEEL. WITNESS REPORTED SEEING MY DAUGHTER TRYING TO BRAKE BUT THE CAR NOT RESPONDING. NO EVIDENCE OF TIRE MARKS ON THE ROAD

DEALERSHIP INSPECTION. DISCLOSURE-SATISFACTORY THROUGHOUT THE LIST ACTUAL INSPECTOR-VISIBLE LEAKS TO THE NAKED EYE WHEN LOOKING UNDER THE CAR. I WAS MISLED IN THIS PURCHASE AS THERE ARE PROBLEMS WITH THIS VEHICLE THAT WERE NOT DISCLOSED TO ME BEFORE PURCHASE. *TR

SUNROOF GLASS SPONTANEOUSLY BROKE WHILE DRIVING ON A CITY STREET, APPROXIMATELY 40 MPH, IN A STRAIGHT LINE, ON SMOOTH PAVEMENT.

HAVE HAD TO REPLACE RADIATOR 3 TIMES & WILL NEED A 4TH AT THIS TIME, SINCE 2015, WAS BOUGHT USED IN 2014. !ST REPLACEMENT 2015 2ND) 2016, 3RD) 2017, AND NOW NEEDS AGAIN. MANY WEBSITES STATE MANY DIFFERENT PROBLEMS RELATED TO MY VEHICLE, AS WELL AS OTHERS OF A NEW YEAR IE; 2005, 2006. LEXUS CLAIMS VIN IS THE ONLY SOURCE TO VERIFY IF NEEDS FIXING STATED TO ME, YET A WEBSOURCE CLUBLEXUS.COM/FORUM SHOWS A STATEMENT BY LEXUS STATING THE ISSUE IS NOT BY VIN ALONE BUT BY MAKE MODEL & YEAR. A LOCAL RADIATOR SHOP IN WESTERN STATED TO ME VIA PHONE THAT LEXUS DEALERSHIP SERVICE FOR A WHILE IN PAST HAD ORDERED MANY, MANY RADIATORS BECAUSE AS IT WAS STATED SOME KIND OF ELECTRICAL ISSUE WAS CAUSING THE ANTIFREEZE TO BECOME ACIDIC AND DESTROYING RADIATOR FROM WITHIN. THIS IS ANOTHER NOT WELL KNOWN ISSUE WITH THIS MODEL THAT SEEMS TO HAVE NOT BEEN MADE PUBLIC THAT I CAN FIND. MY RADIATOR MECHANIC THAT REPLACED MINE 2 OF THE 3 TIMES STATED THAT THE RADIATOR WAS LEAKING COULD NOT FIND ANY OTHER ISSUES IN 2015, & 2017. THIS IMPLIES THAT THE ISSUE STATED FROM PREVIOUS STATED WEBSITE ISN'T EVEN THE ISSUE THAT I'M EXPERIENCING. MY CLOSEST LEXUS DEALERSHIP IS AWARE OF THE ACIDIC PROBLEM BASED ON STATEMENT GIVEN TO ME BY THE LOCAL RADIATOR SHIP REP THAT I TALKED TO.

WHILE DRIVING ON A CITY STREET, THE CABLE HOLDING THE SPARE TIRE (SPARE TIRE CARRIER PART #51900-0E012) UNDER THE CAR, BROKE AND SPARE TIRE AND ACCESSORIES FOR IT FELL INTO STREET INTO TRAFFIC CREATING A HAZZARD

SUNROOF EXPLODED ON HIGHWAY GOING 60 MPH TEMPERATURE AT 35 DEGREES.

THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

DASHBOARD CRACKING EVEN THOUGH WINDSHIELD SCREEN USED WHEN NOT IN GARAGE. VEHICLE KEPT IN HOME GARAGE AS WELL AS GARAGE AT HOSPITAL WHILE I WORKED.

MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.

CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

THE DASHBOARD IS CRACKING UP BAD AND WHEN I'M DRIVING I BE HERRING POPING SOUND COMING FROM THE DASHBOARD AND WHEN THE HEAT IS ON IT BE MAKING LOAD SOUND

THE DASHBOARD IS CRACKING UP VERY BAD

RECENTLY THERE WAS A POPPING SOUND WHILE THE VEHICLE WAS TURNED ON AND WAS STATIONARY. IT RESULTED IN CRACKS ON THE FRONT PASSENGER SIDE DASHBOARD. I AM SCARED TO DRIVE THE VEHICLE AS I DO NOT KNOW WHAT HAPPENED. IS THERE A LEXUS RECALL FOR THE SAME PROBLEM?

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED SEVERE CRACKING. THE CONTACT WAS CONCERNED THAT THE DEBRIS FROM THE CRACKING COULD POTENTIALLY BECOME SHRAPNEL THAT COULD CAUSE INJURY IN THE EVENT OF AN AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE IT WAS CONSIDERED A COSMETIC FAILURE. THE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED MELTING AND CRACKING. ALSO, SEVERAL SECTIONS OF THE DASHBOARD SEPARATED AND FELL OFF. IN ADDITION, WHILE DRIVING, A GLARE FROM THE SUNLIGHT WAS PRESENT ON THE MELTED DASHBOARD, WHICH CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER( LEXUS OF COOL SPRINGS, 1636 WESTGATE CIR, BRENTWOOD, TN) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 92,000.

WE LATELY HAVE HAD DASHBOARD CRACKS OR MELTING ALTHOUGH WE HAVE GARAGE MAINTAINED OUR CAR VERY CAREFULLY WITH VERY LOW MILEAGE OF 70,000 ONLY. THIS IS NOT HEALTHY AND VERY HARMFUL TO OUR LEXUS EXPERIENCE. BY THE WAY, WE HAVEN'T HAD SUCH CRACKS UNTIL NOW DUE TO OUR WELL MAINTENANCE SO THAT WE MISSED DASHBOARD RECALL WHICH WAS EXPIRED ON MAY 31 2017.

TL* THE CONTACT OWNS A 2004 LEXUS RX. THE CONTACT STATED THAT THE DASHBOARD WAS CRUMBLING AND MELTING. THE FAILURE WAS PRESENT NEAR THE PASSENGER SIDE AIRBAG HOUSING OF THE DASHBOARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (BUTLER LEXUS LOCATED AT 4025 JONESBORO RD, UNION CITY GA) AND THE MANUFACTURER WERE NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 140,000.

BACKING UP MY SPARE TIRE FELL RIGHT ON THE GROUND I THOUGHT I HIT SOMEONE LOOKS LIKE THE CABLE ROTTED I WAS LUCKY WAS ON MY WAY TO GO ON HIGHWAY WITH MY GRAND DAUGHTER AND IF IT HAPPENED ON HIGHWAY SOMEONE COULD OF CAUSED A MAJOR ACCIDENT

MY 2004 LEXUS RX330 IS JUMPING ALL OVER THE ROAD, REPAIR SHOP DIAGNOSTICS SHOW THE RIDE HEIGHT CONTROL AND AIR RIDE STRUTS HAVE FAILED CAUSING AN UNSAFE CONDITION, APPARENTLY LEXUS WAS FULLY AWARE OF THE ISSUE ONLY MAKING THIS MODEL YEAR WITH THE AIR RIDE CONTROL AND KNOWING THE SYSTEM WILL ONLY LAST TEN YEARS BEFORE FAILURE. I GUESS THEY FIGURED AFTER TEN YEARS MOST VEHICLES WOULD HAVE EITHER INSTALLED THE CONVERSION KIT OR HAVE BEEN SOLD FORWARD SO MANY TIMES THAT NEW OWNERS WOULD NOT PURSUE A SAFETY RECALL. AN ENTIRE INDUSTRY HAS BEEN CREATED TO DEAL WITH THE ISSUE RETAILING CONVERSION KITS SO MUCH SO THAT MY TOYOTA REPAIR SHOP HAS SUGGESTED INSTALLING THE CONVERSION KIT WHICH THEY OFFER. MY VEHICLE BOUNCES WHEN NAVIGATING TURNS AND BUMPS, WHILE SITTING STILL THE VEHICLE RAISES AND LOWERS INDEPENDENT OF ANYTHING MANUALLY INITIATED AND SIDE TO SIDE LIFTS AND LOWERS.

THE SERVICE (FOOT) BRAKE IS NOT HOLDING PRESSURE AT A STOP SIGN OR STOP LIGHT WHEN THE VEHICLE IS IN DRIVE. EVEN THOUGH FOOT BRAKE IS APPLIED FULLY, VEHICLE TENDS TO MOVE FORWARD AND MAY CAUSE AN ACCIDENT WITH THE CAR/OBJECT IN FRONT OF THE VEHICLE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DURING NIGHT DRIVING, THE HEADLIGHTS RANDOMLY GO OFF. I HAVE TO SWITCH THEM OFF AND THEN ON AGAIN. IN A FEW MINUTES I HAVE TO REPEAT. THE BULBS ARE NOT BLOWN BECAUSE WHEN I SWITCH THEM ON, BOTH LAMPS COME ON. HAVING TO CONSTANTLY TURN THEM OFF AND ON DURING DRIVING. IT SEEMS TO BE GETTING WORSE. I WORK NIGHTS AND THIS IS GETTING TO BE A BURDEN. OF COURSE, I DON'T KNOW WHAT CAUSES THIS TO HAPPEN SO I TOOK IT TO GET IT REPAIRED AND THEY TOLD ME THERE WAS A RECALL FOR THE HEAD LIGHTS. UNFORTUNATELY, I DON'T HAVE THE RECALL NUMBER. I BELIEVE THIS IS A SAFETY RISK BECAUSE THEY GO OFF RANDOMLY WHILE I'M DRIVING.

AS OF 3/18/2016 I PURCHASED AN NEW RADIATOR FOR A TOTAL OF $945 AT MCGRATH LEXUS DEALERSHIP IN CHICAGO ON DIVISION ST BECAUSE THE OLD RADIATOR WAS LEAKING. AS OF 3/31/2017 THE NEW RADIATOR IS NOW LEAKING AND THE CAR WOULD NOT START BECAUSE THE CAR WAS OVER HEATING. AS OF 4/1/2017 THE TIMING BELT AND WATER PUMP FOR THE STEERING WILL NEEDS TO BE REPLACED. TODAY 4/1/2017 MCGRATH LEXUS DEALER STATED I WILL COST AT LEAST $1200 WITH LABOR INCLUDED FOR THEM TO REPAIR. AFTER FURTHER RESEARCH ON RECALLS FOR MY 2004 LEXUS RX330 I DISCOVERED THESE REQUIRED REPAIRS ARE LEXUS DEAKER RECALLS. WHY WOULD MCGRATH LEXUS CHARGE ME IF THESE ARE RECALLS ON MY LEXUS.

I WAS DRIVING ON THE 59 FREEWAY 1/20/17, WHEN I HEARD A LOUD POP, LIKE A ROCK HITTING THE WINDSHIELD. HOWEVER THERE WAS NO DAMAGE, SO I KEPT DRIVING. I HEARD A NOISE WHERE THE SUNROOF IS THIS MORNING (1/21), AND FOUND THAT THE SUNROOF WAS COMPLETELY SHATTERED. HOUSTON HAS HAD A LOT OF RAIN AND HAIL THE LAST COUPLE DAYS, BUT I PARK IN A GARAGE, SO MY CAR HASN'T BEEN OUTSIDE.

SPARE TIRE HOLDER RUSTED AND BROKE FREE WHILE THE VEHICLE WAS IN MOTION. FULL SIZE SPARE FELL OFF AND WAS LOST ON HIGHWAY/ROAD. THE FULL SIZE SPARE SITS UNDER THE REAR BODY OF CAR, AS SUCH WHEN THE SECURING SYSTEM FAILED I DID NOT REALIZE THAT AND THE WHEEL HAD DROPPED. THE MISSING WHEEL WASN'T REALIZED UNTIL I EXPERIENCED A FLAT TIRE.

MY 2004 LEXUS RX330 WAS STOPPED IN A PARKING LOT WITH MY FOOT ON THE BRAKE ABOUT TO GET READY TO LET A PASSENGER LEAVE THE VEHICLE. THE CAR WAS STATIONARY AND NOT MOVING. WHEN SUDDENLY THE CAR ACCELERATED TO FULL THROTTLE. WITHIN SECONDS THE CAR TOOK OFF AND JUMPED A CURB AND DROVE AT FULL THROTTLE. AS SOON AS I REALIZED WHAT WAS HAPPENING, I THEN PRESSED HARD ON THE BRAKE AND WAS FINALLY ABLE TO STOP THE CAR AFTER IT DROVE ABOUT 50 FT. I WAS IN SHOCK THAT THIS OCCURRED. MY HEAD HAD FLUNG BACK ALONG WITH MY PASSENGER WITH TERRIFIC FORCE. ONCE STOPPED AND I WAS COMPOSED, I DROVE THE CAR OFF THE GRASSY AREA IT WAS NOW ON AND RELUCTANTLY DROVE IT HOME. SOME DEGREE OF NECK PAIN LATER WAS NOTICED. THERE WAS NO FLOOR MAT ISSUE OR ANY NOTICEABLE OBSTRUCTIONS TO THE ACCELERATOR PEDAL. LATER UPON INSPECTION OF THE CAR THERE APPEARED TO BE SOME BODY DAMAGE TO THE CAR. NOT SURE WHERE IT CAME FROM OR IF WE HIT ANYTHING OTHER THEN THE CURB THOUGH. THE CAR ACTED AS THOUGH IT WAS POSSESSED. NEEDLESS TO SAY, I WILL BE LOOKING FOR ANOTHER CAR WITHOUT DRIVE BY WIRE IF THEY STILL EXIST.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE BACKING UP THE VEHICLE IN THE DRIVEWAY AT A LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE GARAGE AND HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. DURING THE INCIDENT, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

LEXUS CURRENTLY HAS A SO CALLED WARRANTY ENHANCEMENT NOTIFICATION -ZLB HEADLAMP REPLACEMEENTS. THEY DON'T WANT TO REPLACE MY HEADLIGHTS EVEN THOUGH THE DO LEAK WATER DURING A RAIN STORM. THERE ARE WATER STREAKS ON THE INSIDE WHICH HAMPER LIGHTING OUTPUT. IT IS DANGEROUS. WHY DID THEY SEND ME THIS IF IS WAS NOT IMPORTANT?

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS ACCIDENT WAS HAPPENED BY MY MOTHER IN LAW AT THE STARBUCKS PARKING SPOT, SHORELINE, WA. SHE WAS DRIVING SLOW TO PARK THE CAR IN THE SPOT AND SHE ONLY PUSHED THE BRAKE TO FINISH THE PARKING. HOWEVER, THE CAR SUDDENLY SPED UP AND JUMPED OVER THE PARKING SPOT'S FENCE. THEN, THE CAR BROKE THE IRON POLE AND HIT THE COMING CAR ALONG THE STREET OVER THE FENCE. SHE SAID SHE DIDN'T TOUCH ANYTHING AND JUST DIDN'T SWICH THE GEAR. SHE WAS VERY SHOCKED AND STARTLED, ALSO SHE DOESN'T WANT TO DRIVE THE CAR ANYMORE. IF THERE HAVEN'T HAD AN AUDDEN ACCELERATION, THE ACCIDENT WOULDN'T HAVE HAPPENED. THAT'S WHY OUR FAMILY THIS COULD BE A SUDDEN ACCELERATION CASE FOR 2004 LEXUS RX330.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS AND POWER STEERING FLUID WAS DISPENSED INTO THE RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC INFORMED THAT THE POWER STEERING PUMP AND THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO TWO OTHER VEHICLES AND A CURB. THE TWO PASSENGERS IN THE OTHER VEHICLES SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY 2004 LEXUS RX 330 HAS CRACKED ALL OVER THE DASHBOARD

I WAS ON MY WAY TO WORK WHEN THERE WAS A LOUD BOOM AND MY SUN ROOF EXPLODED - GLASS WENT EVERYWHERE. I AM LUCKY THAT I WAS NOT IN AN ACCIDENT. IT TURNS OUT THE SUN ROOF EXPLODED. IT WAS NOT A HOT DAY SOME CLOUDS AND THERE WAS NO ROCKS OR DEBRIS IN THE ROOF. IT TURNS OUT THAT LEXUS AN OTHER MANUFACTURES KNOW OF THIS PROBLEM BUT LITTLE IS BEING DONE ABOUT IT. THE GLASS IS BEING MADE A LOT CHEAPER AND THINNER THESE DAYS TO CUT COST. I HAVE A 2004 LEXUS RX 330 SUV. THIS SHOULD BE COVERED BY THE MANUFACTURE AND A RECALL NEEDS TO BE MADE AS IT IS A KNOW ISSUE BEFORE PEOPLE GET KILLED. *TR

THE MAIN DASHBOARD IS CRACKED ALL AROUND THE PASSENGER AIRBAG, IGNITION SWITCH, FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE. IT IS GETTING WORSE BY THE MINUTE! IT IS PART OF THE LEXUS WARRANTY ENHANCEMENT PROGRAM AND I HAVE BEEN GETTING THE RUN AROUND FOR TWO YEARS. EACH TIME I CALL, ITS THE SAME OLD STORY: 'NOT ENOUGH DASHBOARDS COMING IN AND THEY ARE BEING REPLACED AS THEY COME IN." I AM NUMBER 452 OUT OF 1400 LEXUS RX'S THAT NEED REPLACEMENT. ITS RIDICULOUS THAT IN 2 YEARS THEY HAVEN'T REPLACED A THIRD OF THE DASHBOARDS??? ITS A SCAM, THEY ARE JUST WAITING PEOPLE OUT UNTIL THEY RUN OUT OF TIME. THOUGH THEY WILL TELL YOU THAT THE WARRANTY PASSES TO ANYONE YOU SELL THE CAR TO BUT WHO IS GOING TO BELIEVE THAT?? THEY'VE WASTED 2 YEARS AND AREN'T EVEN CLOSE TO REPLACING THE DASHBOARDS.

MELTING DASHBOARD. *TR

I HAVE BEEN WAITING FOR OVER 2 YEARS NOW FOR THE DASHBOARD REPLACEMENT RECALL AND WOULD LIKE TO SELL THE CAR BUT THE DASHBOARD IS CRACKING AND UNSIGHTLY.

I WAS DRIVING INTO A PARKING STRUCTURE AND WAS STARTLED BY SOMETHING INSIDE THE CAR FALLING. I LOST CONTROL OF THE VEHICLE AND RAN HEAD-ON INTO A CONCRETE POLE. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS DEEMED A TOTAL LOSS AND, IN AN ACCIDENT OF THAT TYPE, IT WAS SCARY THAT THE AIRBAGS DID NOT DEPLOY. *TR

DASHBOARD IS CRACKING AND COMING APART. IT HAS BECOME SHINY TO THE POINT THAT IT GIVES OFF A GLARE. I HAVE A SERIOUS CONCERN AS TO THE SAFETY OF THE VEHICLE IN THIS CONDITION. SINCE THIS COULD AFFECT MY SAFETY, THE SAFETY OF MY FAMILY AND OTHER MOTORISTS, IT SHOULD BE CORRECTED IMMEDIATELY. I CONTACTED LEXUS/TOYOTA AND THEY ARE UNWILLING TO FIX THE PROBLEM AT THIS TIME.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES NEAR THE PASSENGER SIDE AIR BAG AREA. THE DEALER STATED THAT THE MANUFACTURER DID NOT PROVIDE THE REPLACEMENT DASHBOARD; THEREFORE, THEY WERE UNABLE TO PERFORM THE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *JS

I GOT IN THE CAR AT 2 P.M. AFTER DRIVING 1/4 MILE IT WOULD NOT TAKE OFF FROM THE STOP SIGN IT STALLED AND LUNGED FORWARD DUE TO LOSS OF CONNECTION WHEN STEPPING ON THE GAS PEDAL. I DEPRESSED THE BRAKE AND SHIFTED FROM D TO 4 AND IT BEGAN TO SHAKE IN THE FRONT OF THE BUMPER. I PULLED OVER, PUT IT IN NEUTRAL WITH THE PARKING BRAKE ON AND MY EMERGENCY FLASHERS ON, AND OPENED THE HOOD. IT STOPPED SHAKING AND I REMOVED THE FLOOR MAT, WHICH IS ATTACHED WITH CLIPS AND WITH MY HAND, I PUSHED THE GAS PEDAL. IT HAD NO REV IN THE ENGINE, AS I WOULD EXPECT. I GOT BACK IN THE CAR AND SHIFTED TO R AND THEN WITH THE BRAKE OFF, I SHIFTED TO 4. THE CHECK ENGINE LIGHT WAS FLASHING AND VSC LIGHT AS WELL. I CAN TELL YOU FOR CERTAIN MY CAR WAS NOT OVERHEATING WHEN I TOOK IT TO SEARS AUTO CENTER WITH WARNING LIGHTS VSC AND CHECK ENGINE COMING ON INTERMITTENTLY. IF THE VEHICLE OVERHEATING WAS THE CAUSE OF THE DAMAGE THE TEMPERATURE GAUGE ON THE DASH WOULD HAVE INDICATED THAT WHEN I BROUGHT IT TO SEARS. MIKE, SERVICE ADVISOR AT LEXUS OF ROSEVILLE STATED IN AN E-MAIL TO ME THAT HIS TECHNICIAN 'FOUND # 5 CYLINDER INTAKE VALVES BENT AND STUCK. #1 CYLINDER INTAKE VALVE STICKING (WILL STAY OPEN TILL PISTON HITS AND CLOSES IT). SUSPECT VEHICLE OVERHEATED CAUSING VALVE TO STICK IN GUIDES.MY CAR WAS NOT OVERHEATING AND I THINK THE ENGINE IS DEFECTIVE. I HAD A LKQ ENGINE INSTALLED AMD IT WAS FINE FOR A MONTH BEFORE IT STARTED SOUNDING LIKE MARBLES. I THINK MY CAR IS DAMAGED DUE TO A DEFECT. I HAD JUST HAD A FUL SYNTHETIC OIL CHANGE TWO WEEKS BEFORE THIS INCIDENT OCCURRED AND PUT FOUR BRAND NEW TIRES AS WELL. I BOUGHT THE CAR WITH ONLY 101K MILES FOR $23,000 IN AUGUST 2013 AND I STILL OWE $5,000 ON MY LOAN. MY CAR HAD ALL THE SERVICE RECORDS FROM LEXUS OF ROCKVILLE, PROVING THIS CAR WAS WELL MAINTAINED BY BOTH MYSELF AND THE PREVIOUS OWNER. *TR