NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Lincoln LS. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I TOOK MY CAR IN FOR REGULAR SERVICE, INCLUDING OIL CHANGE AND TIRE ROTATION. UPON INSPECTION, THE DEALER NOTED THAT THE STEERING KNUCKLES WERE WORN OUT, ALLOWING THE TIE RODS TO MOVE. THE RISK IS THAT THE WHEEL CAN SEPARATE FROM THE CAR. *NM
I OWN A 2000 LINCOLN LS WITH SEVERE AND ERRATIC TRANSMISSION PROBLEMS WHICH MAKE THIS CAR UNSAFE TO DRIVE. I HAVE SPENT OVER $2000.00 WITH NUMEROUS TRIPS BACK TO THE REPAIR SHOP IN TRYING TO CORRECT THIS PROBLEM, BUT THE CAR STILL HESITATES, BUCKS, AND EVEN SHUTS DOWN AT HIGHWAY SPEEDS AT WHICH TIME THE CAR HAS NO POWER STEERING OR BRAKES!! READING UP ON FORUMS, IT APPEARS THAT THIS IS A VERY COMMON PROBLEM WITH 2000 - 2002 LINCOLN LS'S. LINCOLN MERCURY REPAIR SHOPS "SHOOT IN THE DARK" TRYING TO REPAIR THESE PROBLEMS COSTING CUSTOMERS ACROSS THE COUNTRY THOUSANDS OF DOLLARS AND STILL CAN NOT COME UP WITH A SOLUTION. THEY HAVE STATED THAT IT IS AN "UNCORRECTABLE COMPUTER GLITCH". I AM SURE THAT THERE WILL BE PEOPLE WHO LOSE THERE LIVES DO TO THIS PROBLEM IF SOME HAVEN'T ALREADY. THIS A $40,000 CAR AND MY PROBLEMS STARTED WHEN THE CAR HAD ONLY 30,000 MILES ON IT. FORD SHOULD RECALL THESE VEHICLES AND CORRECT THE PROBLEM BEFORE PEOPLE GET KILLED OR SERIOUSLY INJURED. *NM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE ACCELERATOR CABLE FRACTURED AND BROKE. THE VEHICLE SUDDENLY LOST POWER AND WAS PULLED TO SAFETY. THE CONTACT REPAIRED THE CABLE TEMPORARILY UNTIL THE VEHICLE CAN BE INSPECTED AND REPAIRED BY A DEALER. UPDATED 4/6/2006 - *NM
MONDAY, MARCH 6, 2006, I WAS DRIVING TO WORK ON A THREE LANE HIGHWAY. I STOPPED AT A RED LIGHT, AND MY CAR WOULD NOT MOVE. I WAS STUCK IN A DANGEROUS SITUATION. I CALLED A TOW TRUCK TO TOW MY CAR. THE MECHANIC DIAGNOSED THE PROBLEM, AND DETERMINED THAT THE TRANSMISSION DIED. THERE WAS SUFFICIENT FLUID IN THE TRANSMISSION, THE TRANSMISSION JUST SEEMED TO DIE. A POLICE OFFICER STOPPED TO SEE WHAT THE PROBLEM WAS. HE TOLD ME IT WAS THE WORST POSSIBLE PLACE FOR MY CAR TO DIE.*JB
DT*: THE CONTACT STATED THE FRONT END MAKES A SQUEAKING NOISE WHILE THE VEHICLE IS TURNING. THERE IS A NHTSA RECALL, # 00V359001, REGARDING THE LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
LOWER CONTROL ARM BROKE. TOOK TO A MECHANIC AND HE INDICATED A RECALL ON THE CAR FOR THE SAME PROBLEM. THE MECHANIC ALSO DEEMED THE CAR UNSAFE TO DRIVE, "FIX OR TOW". CALLED LINCOLN CUSTOMER SERVICE AFTER THE DEALER TOLD ME NO RECALL ON THE CAR. I HAVE PAID FOR THE COSTLY REPAIR OF THE LOWER CONTROL ARM. *JB
CAR PURCHASED 2/2000. RECALL ON FRONT BALL JOINT(TIGHTEN NUTS) PERFORMED ON 11/27/00 WITH CAR MILEAGE AT 9548. IN JANUARY OF 06 BEGAN EXPERIENCING CAR JERKING TO THE LEFT. CAR TAKEN IN FOR REPAIRS AND FOUND LOWER BALL JOINT NUT WAS EXTREMELY LOOSE, NUT TIGHTENED. TWO WEEKS LATER SAME SYMPTOMS BEGAN. THIS TIME DIAGNOSIS WAS BOTH LOWER CONTROL ARM BALL JOINT SEATS WALLOWED OUT. TOTAL COST TO REPLACE BOTH STEERING KNUCKLES AND LOWER CONTROL ARM $1500. RESEARCHED EARLIER RECALL AND FOUND THAT IT WAS ENTIRELY POSSIBLE THAT THE STEERING KNUCKLES SHOULD HAVE BEEN REPLACED AT THAT TIME DUE TO THE MILEAGE ON THE CAR. MANUFACTURER OFFERED $500. *JB
NORMAL DRIVING. *TR
I CURRENTLY DRIVE A 00' LINCOLN LS WITH 71K MILES ON IT AND HAVE HAD NUMEROUS UNACCEPTABLE PROBLEMS, THE WORST OF WHICH HAS BEEN THE TRANSMISSION(S). I HAVE JUST BEEN INFORMED BY THE DEALERSHIP HERE THAT I NEED A NEW TRANSMISSION AGAIN. I JUST BOUGHT A NEW ONE 32K MILES AGO, BECAUSE THE ORIGINAL HAD GONE BAD. THIS IS THREE TRANSMISSION I HAVE NOW NEEDED FOR A CAR WITH UNDER 75K MILES ON IT, THIS IS COMPLETELY UNACCEPTABLE. PLUS, ON AVERAGE, THE VEHICLE HAS BEEN IN THE SHOP FOR VARIOUS REPAIRS AT LEAST ONCE EVERY OTHER MONTH. THE ONLY EXPLANATION I HAVE RECEIVED FROM THE DEALER FOR THIS IS THAT "00' WAS THE FIRST YEAR THEY MADE THE LS AND IT TOOK THEM A FEW YEARS TO GET IT RIGHT," SO I WILL HAVE TO DEAL WITH THEM. THE PROBLEMS ASSOCIATED WITH THIS VEHICLE ARE WAY TO FREQUENT AND EXPENSIVE TO BE CONSIDERED NORMAL FOR ANY CAR. ACCORDING TO MY DEALERSHIP, THE 00' LS IN GENERAL IS A LEMON AND EVERY ONE WITH THAT YEAR LS IS SUFFERING BECAUSE OF IT. OTHER PROBLEMS ASIDE, I SHOULD NOT BE PAYING FOR ANOTHER TRANSMISSION ON THIS CAR WITH THIS LOW OF MILES. I ONLY DRIVE THIS VEHICLE TO WORK AND BACK AND AROUND TOWN AND NEVER WRECKLESSLY. THIS VEHICLE HAS ALWAYS BEEN HANDLE WITH CARE, SO WHY THE PROBLEMS? DEALER INFO: CAPITOL LINCOLN MERCURY 3469 S STATE ST SALT LAKE, UT 84115 801-263-2222. *NM
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 00V359001 CONCERNING THE LOWER BALL JOINT. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT HAD THE NUT TIGHTENED TWICE AT HIS OWN EXPENSE.*AK UPDATED 01/23/06. *JB
I HAVE HAD MANY SHIFTING PROBLEMS WITH MY 2000 LINCOLN LS. I HAVE HAD IT LOOKED AT BY DEALERS AND HAVE BEEN TOLD MANY DIFFERENT REASONS WHY I AM HAVING THE SHIFTING PROBLEMS. ONE DEALER TOLD ME IT WAS A COMPUTER GLITCH AND CANNOT BE FIXED. SO FAR I HAVE HAD MY COMPUTER RESET, FUEL FILTER CHANGED, IGNITION COILS AND IGNITERS CHANGED, FUEL INJECTORS CLEANED OR SOMETHING LIKE THAT AND SOME SHIFTING SENSOR OR TRANSMISSION SENSOR CHANGED. WITH ALL THIS MAINTENANCE DONE I STILL HAVE A ENGINE LIGHT ILLUMINATED ON MY DASH AND MY CAR STILL SHIFTS WHEN IT FEELS LIKE IT. MANY TIMES WHEN I NEED TO ACCELERATE IT PAUSES AND SEEMS TO NOT BE ABLE TO FIND GEARS. THE MOST SCARY INCIDENT WAS WHILE DRIVING ON THE FREEWAY ON DECEMBER 3, 2005 MY 2000 LINCOLN LS'S SHIFTING BECAME ERRATIC SPUTTERED AND THEN THE CAR TURNED OFF. WHILE GOING ABOUT 65 MILES PER HOUR I WAS LEFT WITH NO POWER STEERING AND HAD TO PULL TO THE SIDE OF THE ROAD NEARLY BEING REAR ENDED BY A TRUCK. I HAVE YET TO HAVE AN ACCIDENT BUT FEAR THAT WITH THIS ERRATIC SHIFTING IT MIGHT HAPPEN. I WILL PAY WHATEVER IT TAKES TO HAVE THIS PROBLEM FIXED ONCE AND FOR ALL. I HAVE NO CHOICE BUT TO DRIVE THIS CAR TO AND FROM WORK BECAUSE IT IS MY ONLY MEANS OF TRANSPORTATION. I LOVE MY LINCOLN AND THIS IS MY SECOND ONE MY FIRST WAS A 2001 AND IT HAD THE SAME SHIFTING PROBLEMS BUT NOT AS BAD AS THIS ONE. MY LINCOLN IS NOT THE ONLY ONE WITH THESE PROBLEMS I AM A MEMBER OF 4 LINCOLN CLUBS ON LINE AND HAVE HEARD MANY HORROR STORIES ABOUT LINCOLN LS'S ERRATIC SHIFTING. NOT ONLY IS THIS PROBLEM DEEMED UNFIXABLE BY MY DEALERSHIP. MANY OTHER LINCOLN DEALERSHIPS HAVE GIVEN THE SAME RUN AROUND TO MEMBERS OF THE LINCOLN CLUBS THAT I AM A MEMBER OF. LLSOC IS ONE OF THE CLUBS THAT I AM A MEMBER OF. *NM
CONSUMER IS CONCERNED WITH THE AIR BAG IN VEHICLE, AIR BAG LIGHT ILLUMINATED. *TS *JB THE PROBLEM WAS DIAGNOSED BY THE DEALER AS BEING FAULTY ELECTRICAL HARNESSES. THE CONSUMER WAS UNABLE TO HAVE THE HARNESSES ON THE TWO SEAT REPAIRED DUE TO THE COST. THE CONSUMER BELIEVES THE PART SHOULD BE RECALLED. *NM
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A SMELL OF SMOKE AND A PINCHING SENSATION EMITTING FROM THE DRIVER SEAT CUSHION AREA OF THE SEAT HEATER. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AT WHICH TIME THE SEAT HEATER AUTOMATICALLY TURNED OFF ON ITS OWN. ALTHOUGH THE DEALER WAS ALERTED, THE VEHICLE WAS NOT INSPECTED.
DT: THE CONTACT STATED WHILE SITTING IN VEHICLE AT A COMPLETE STOP HE WAS INVOLVED IN A CRASH. THE CONTACT'S WAS HIT FROM BEHIND BY ANOTHER VEHICLE, AND IT, IN TURN , HIT A VEHICLE FROM BEHIND. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. HE HAD THE BRAKE PEDAL DEPRESSED. THE CONTACT REPORTED THE AIR BAG FAILURE TO THE MANUFACTURER. THEY OFFERED NO FREE REMEDY. THERE WERE POLICE AND INSURANCE REPORTS TAKEN. *AK
MY CAR WAS SLUGGISH AND LOSING POWER UPON TAKING IT IN FOR SERVICING I HAD FIVE OF EIGHT COIL ON PLUGS REPLACED BY DEALERSHIP, NOT MORE THAN ONE WEEK AFTER MY CAR STARTED THE SAME SYMPTOMS AND HAD AN CLICKING NOISE IN THE ENGINE. I WAS TOLD BUY THE DEALERSHIP THAT THEIR DIAGNOSTIC EQUIPMENT WAS GIVING THEM FALSE READING, ONE SAYING THAT THE CAR WAS ALRIGHT, AND THE OTHER SAYING THAT IT WASN'T. THEY COULDN'T DO ANYTHING FOR ME. PLEASE CONTACT ME WITH AN ANSWER ON WHAT I CAN DO. *NM
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE VEHICLE WOULD INTERMITTENTLY MISFIRE AND JERK. THE ENGINE HAD 8 COIL PACKS. 4 COIL PACKS WERE REPLACED. THE CURRENT MILEAGE WAS 67,000. THE FAILURE MILEAGE WAS 30,000.
DT: WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE WAS SWERVING. HE THOUGHT IT MIGHT HAVE BEEN THE TIRES. HE TOOK THE VEHICLE TO A TIRE STORE, BUT IT WAS NOT THE TIRES. THE MECHANIC DETERMINED THAT IT WAS THE BOLTS IN THE SUSPENSION WHICH WERE NOT TIGHTENED PROPERL, CAUSING THE BALL JOINTS WEAR OUT. THIS WILL BE REPAIRED AT CONTACT'S EXPENSE. THERE WAS NHTSA RECALL 00V35900. HE CONTACTED THE MANUFACTURER, AND WAS TOLD THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
I JUST HAD TO REPLACE THE 4TH ELECTRICAL SPARK PLUG COIL (OUT OF 8) IN MY 2000 LINCOLN LS. COILS USUALLY DON'T FAIL. THIS ONE DID WHEN I WAS DRIVING UP INTO THE MOUNTAINS. THANKFULLY, I WASN'T PASSING ANYONE AT THE TIME, OTHERWISE, THINGS MAY HAVE GOTTEN UGLY. EACH REPAIR COSTS ABOUT $300, SO FOR ALL EIGHT CYLINDERS, I MAY END UP SPENDING $2400. I'VE NEVER HAD A CAR GO THROUGH COILS BEFORE. *JB
ON SEVERAL OCCASIONS MY LS WILL CRANK BUT WILL NOT START. THE ANTI-THEFT INDICATOR ON THE DASHBOARD FLASHES WHICH INDICATES THAT THE CAR WILL NOT START. I HAVE BEEN STRANDED ON THREE SEPARATE OCCASIONS ONLY TO HAVE MY CAR TOWED TO THE DEALER WHERE IT STARTS JUST FINE FOR THEM. I HAVE HAD THE FOLLOWING REPLACED: TRANSCEIVER, ANTI-THEFT MODULE, COMPUTER AND THE CABLES THAT CONNECT THE TRANSCEIVER TO THE COMPUTER. THE DEALER HAS NOT BEEN ABLE TO SOLVE THE PROBLEM. *JB
CONTROL ARM AND LOWER BALL JOINTS NEED REPLACING ON VEHICLE (I HAVE TWO QUOTES) - POTENTIALLY HAZARDOUS TO DRIVE- SAME YEAR INCLUDED IN RECALL (82000 PLUS VEHICLES). *NM
DRIVING AT NIGHT HIT DEBRIS IN ROAD AT APROX. 55 MPH. NOTICED FUEL GAGE LEVEL DESCENDING. WHILE EXITING RIGHT CURVING RAMP AND BRAKING AUTO STARTED TO LOSE CONTROL. ABS HELPED CORRECT SWERVE. INSPECTED UNDERBODY FOLLOWING DAY. FUEL TANK WAS RUPTURED. I PAID LOCAL LINCOLN DEALER TO REPLACE FUEL TANK. *APROX. INCIDENT DATE. *JB
DT: THE CONSUMER WAS DRIVING ON THE INTERSTATE AT 60 MPH WHEN THE FRONT DRIVERS SIDE TIRE SWAYED INTO THE VEHICLE. THE CONSUMER LOSTCONTROL OF THE VEHICLE FOR A MOMENT. SUDDENLY FLAMES ERUPTED OUT OF THE FRONT TIRE AREA. THE VEHICLE SKIDDED TO THE LEFT INTO THE MEDIAN ABOUT 100 FEET AND HAD COME TO A STOP. THE CONSUMER PUT THE VEHICLE IN PARK AND TURNED OFF THE ENGINE AND ESCAPED FROM THE VEHICLE. A PEDESTRIAN PUT OUT THE FIRE WITH AN EXTINGUISHER. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TIRE DEALER WHO SAUGGESTED THAT THERE WAS A SEPARATION OF THE FRONT CONTROL ARM AND THE LOWER BALL JOINT THAT CONTRIBUTED TO THE PROBLEM, AS WELL AS A LEAK IN THE FUEL LINES. THE CONSUMER SEARCHED THE INTERNET AND FOUND A RECALL THAT THE CONSUMER BELIEVED PERTAINED TO HER VEHICLE. (RECALL 00V359001 WHICH DID NOT INCLUDE THE LOWER BALL JOINTS. THE CONSUMER CONTACTED FORD, WHO SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS OR CORRECTIONS WERE MADE AND NO POLICE REPORT WAS FILED. THE FIRE DEPARTMENT DID NOT COME. *SC . *AK
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 10, 2005. THE VEHICLE HIT A POT HOLE AND HEARD SOMETHING POP. THE BOLTS OF THE CONTROL ARM CAME OFF. SHE TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED THE STEERING KNUCKLE. THERE WAS A SECOND ACCIDENT ON OCTOBER 19, 2005. THE CONTACT'S HUSBAND WAS DRIVING, NOT HITTING ANYTHING, THE CONTROL ARM DISCONNECTED AND THE WHEEL ON THE LEFT SIDE OF THE VEHICLE CAVED IN. SHE TOOK VEHICLE BACK TO THE DEALERSHIP FOR THE SECOND TIME. THE DEALERSHIP STATED IT WAS THE CONTROL ARM THAT WAS DISCONNECTED. THERE WERE NO INJURIES DURING THE ACCIDENTS, AND THE PASSENGERS WERE WEARING SEAT BELTS. THE DEALERSHIP RAN THE VEHICLE IDENTIFICATION NUMBER TO SEE IF THERE WERE ANY RECALLS AND THERE WERE NO RECALLS. THE CONTACT HAS NOT CONTACTED MANUFACTURER.*AK
DT: THE CONTACT OWNS A 2000 LINCOLN LS. THE AIR BAG WARNING LIGHT FIRST BEGAN TO BLINK, AND IT IS NOW STAYING ON ALL THE TIME. THE DEALERSHIP TOLD THE CONTACT THAT THIS WAS WHAT THE AIR BAG WARNING LIGHT DID. THE PROBLEM WITH THE LIGHT FIRST BEGAN ABOUT ONE MONTH AGO.*AK UPDATED 11/16/2005 - THE RIGHT REAR WINDOE WOULD NOT COME BACK UP. THE DEALER HAD TO REPLACE THE WINDOW REGULATOR ASSEMBLY BECAUSE IT HAD BROKEN. *NM
I HAD TWO FRONT NEW TIRES PUT ON ON 08-15-05 AND THE REPAIR FOUND THAT MY RIGHT FRONT LOWER BALL JOINT WAS DAMAGED. HE ATTEMPTED TO LOOK FOR PARTS BUT COULD NOT FIND THEM. IN LOOKING ON INTERNET, I FOUND A RECALL NOTIFICATION ON MY MAKE AND MODEL VEHICLE (2000 LINCOLN LS - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). I WAS TOLD THAT MY VEHICLE WAS NOT ON RECALL BUT FIND IT IRONIC THAT IT HAS THE SAME PROBLEM.*AK
LOWER TIE ROD ENDS. *NM
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M LUCKY I WAS NOT GOING ANY FASTER WHEN MY ENGINE FAILED TWICE CAUSING ME TO LOSE MY STEERING CAPABILITIES, ETC. MOST MECHANICS ARE REPLACING IGNITION COILS BECAUSE THEY ARE GETTING MISFIRE READINGS ON SPECIFIC CYLINDERS, HOWEVER THE PROBLEM LIES WITH THE TIMING CHAINS THAT GO OUT EVENTUALLY. CURRENTLY, I HAVE FOUR DIAGNOSTIC READINGS ON MY ENGINE STATING THAT NUMBER 4 CYLINDER IS MISFIRING, WHEN INDEED TWO MECHANICS ARE STATING THAT THE TIMING CHAIN IS THE PROBLEM AND ANOTHER EXPERT FAMILIAR WITH THIS PROBLEM SELLS THE SPECIFIC KITS TO TRY TO CORRECT THIS KNOWN PROBLEM OF FORD'S. CHECK OUT THIS WEBSITE FOR MORE INFORMATION: HTTP://STORES.CHRISTOPHERSFOREIGNCARPARTS.COM/-STRSE-TEMPLATE/ABOUT/PAGE.BOK. I HAVE HAD ALL 8 CYLINDER IGNITION COILS CHANGED; SPARK PLUG BOOTS; AND VALVE COVER GASKETS REPLACED AND STILL THESE ARE MISFIRING. LINCOLN KNEW OF THE PROBLEM WITH THESE MODELS AND CHANGED THE FACTORY WARRANTY ON ALL MODELS AFTER 2002 FROM 50,000 MILES TO 80,000. PLEASE REFER TO EDMUND'S BLOG SITE UNDER LINCOLN LS FOR ADDITIONAL OWNERS EXPERIENCING THE SAME THING. ALSO, I FILED A CONSUMER COMPLAINT BACK ON 10.25.2007 AT THE STATE OF MISSOURI ATTORNEY GENERAL'S OFFICE. FORD WAS MADE AWARE OF THE PROBLEM AND DID NOTHING TO REMEDY THE SITUATION CLAIMING THE CAR HAD TOO MANY MILES AND WAS TOO OLD.
FROM THE DAY I BOUGHT THE CAR THE TRANSMISSION HAS SHIFTED STRANGELY. SEVERAL VISITS TO THE DEALER AND THEY TRIED SEVERAL "REFLASHES" ON THE TRANSMISSION CONTROL MODULE. NO CHANGE. RECENTLY THE PROBLEM HAS GOTTEN WORSE, AND THE CAR HAS STALLED 3 TIMES WHILE UNDER POWER, AND NUMEROUS TIMES WHILE IDLING AT A STOP LIGHT. HARD SHIFTS AND ERRATIC SHIFTS AROUND 40MPH ARE EVERYDAY DRIVING OCCURANCES. DEALER TOLD ME 'THAT IS HOW THAT TRANSMISSION IS DESIGNED'. THAT'S CRAP. SO'S THE TRANSMISSION. DATE THAT I ENTERED INTO THIS COMPLAINT IS THE MOST RECENT OCCURANCE. CERTAINLY NOT THE ONLY. I THINK THIS IS A DEFECTIVE PART AND FORD SHOULD REPLACE IT WITH A UNIT THAT WORKS PROPERLY ALL THE TIME.
MY 2000 LINCOLN LS HAS ALLREADY BAD FRONT WHEEL BEARINGS AT 42000 MILES. THE LEFT SET HAS BEEN REPLACED A MONTH AGO (SEEMS THAT THE BEARINGS WERE NOT PROPERLY GREASED AT ASSEMBLY PLANT) AT A COST OF OVER $200.00 AND NOW THE RIGHT HAND BEARING IS FAILING.THIS FAILURE COULD CAUSE THE WHEEL TO COME OFF AT GREAT PERIL TO THE PERSONS IN THE VEHICLE (INTERSTATE AT 70 MPH)
I HAVE A LINCOLN LS 2000 WHICH HAD TO HAVE THE REAR WHEEL BEARINGS REPLACED( DONE 6/27/05) AFTER 34,343 MILES. CROSSING AN INTERSECTION ON 6/29/05, THE LEFT REAR AXLE BROKE, MAKING THE CAR INOPERABLE WITH ON COMING TRAFFIC FROM BOTH LEFT AND RIGHT. LUCKILY, CARS WERE ABLE TO STOP AND HELP PUSH CAR OFF THE ROAD. AXLE WAS REPLACE 34,400 MILES. ON 8/6/05, DRIVING THE VEHICLE IN TOWN, THE SAME THING HAPPENED, MAKING THE CAR INOPERABLE, BLOCKING TRAFFIC AND OPPORTUNITY FOR AN ACCIDENT. THIS TIME THE RIGHT REAR AXLE BROKE ( 34,806 MILES). BOTH INCIDENTS IF HAD HAPPENED ON AN INTERSTATE OR VERY BUSY ROAD, WOULD HAVE DEFINITELY RESULTED IN AN ACCIDENT AND SEVERE INJURY OR DEATH. BOTH LINCOLN AND THE DEALER (BOB WADE LINCOLN, HARRISONBURG, VA) HAVE TOLD ME THEY DON'T KNOW WHAT CAUSED THE ISSUE. *JB
DT: ON MAY 27, 2005 CONSUMER TOOK VEHICLE TO HEISER LINCOLN MERCURY BECAUSE WAS HAVING PROBLEMS OPENING DRIVER'S DOOR WITH KEY OR KEYLESS ENTRY. DOOR WOULD SOUND LIKE IT UNLOCKED, BUT WOULD NOT OPEN. CONSUMER TOOK VEHICLE TO DEALER, WHO DID A FULL DIAGNOSTIC TEST ON DOOR AND FOND THAT DOOR LOCK ROD BROKE. DEALER TOLD CONSUMER THAT IT WAS NORMAL WEAR. CONSUMER PAID FOR REPAIRS, WARRANTY WOULD NOT COVER REPAIRS. AFTER CONSUMER PICKED UP VEHICLE AND LEFT. WHEN CONSUMER REACHED DESTINATION DRIVER'S DOOR WOULD NOT OPEN. AFTER SOME EFFORT CONSUMER GOT DOOR OPEN. CONSUMER STATED THAT THE MORE THE DRIVER'S DOOR WAS USED THE WORSE THE PROBLEM GOT. ON MAY 29, 2005 CONSUMER CALLED DEALER COMPLAINING THAT BEFORE REPAIR DRIVER JUST HAD PROBLEM OPENING DOOR FROM OUTSIDE, AFTER REPAIR PROBLEM WAS FROM THE INSIDE. CONSUMER TOOK CAR IN ON JUNE 16, 2005 AT ABOUT ONE O'CLOCK PM. DEALER SAID DRIVERS SIDE INTERIOR DOOR HANDLE BROKE. CONSUMER ASKED TO SEE BROKEN HANDLE, CONSUMER COULD NOT SEE WHERE HANDLE BROKE. DEALER REPLACED INTERIOR HANDLE FOR $70 INSTEAD OF 1$140. D CONSUMER STATED THAT THIS FIXED THE PROBLEM, BUT IT WAS NOT THAT DEALER ACTUALLY REPLACED HANDLE.*AK
DT: THERE IS A RECALL ON THE VEHICLE CONCERNING THE UPPER BALL JOINTS. THE CONSUMERS VEHICLE WAS NOT INCLUDED DUE TO VIN. THE VEHICLE HAD TO HAVE BALL JOINTS TIGHTENED, THEN THE OTHER SIDE HAD TO BE REPLACED BECAUSE IT WAS CRACKED. THERE WAS A LOSS OF STEERING EVERY TIME THE VEHICLE WAS DRIVEN AROUND CURVES. THE VEHICLE WOULD WANDER BACK AND FORTH. *AK *NM
DT: THE CONSUMER'S COMPLAINT IS IN REFERENCE TO A RECALL THAT WAS SUPPOSED TO HAVE BEEN PERFORMED IN 2000. THE CONSUMER IS THE SECOND OWNER OF THE VEHICLE. THE RECALL WAS IN REFERENCE TOT EH FRONT LOWER BALL JOINT FRACTURE. THE CONSUMER HAS BEEN HEARING FRONT END NOISE. SHE WAS TOLD BY THE DEALER THAT IF SHE BOUGHT NEW TIRES THE NOISE WOULD GO AWAY BUT THE NOISE IS STILL THERE. FORD IS NOT WILLING TO DO ANYTHING AND THEY STATE THE RECALL WAS PERFORMED. ( FORD HAS TOLD HER SHE NEEDS TO HAVE THE BALL JOINTS AND THE STEERING KNUCKLE ON THE FRONT END REPLACED). *NM
DT: WHILE DRIVING THE VEHICLE PULLED SLIGHTLY TO THE RIGHT. THE CONSUMER COULD ALSO HEAR A NOISE WHILE DRIVING ON ROUGH ROADS AND AFTER DRIVING OVER BUMPS IN THE ROAD. THE CONSUMER BELIEVES THE PROBLEM IS THE BALL JOINTS BUT IS UNSURE WHETHER IT IS THE UPPER OR LOWER BALL JOINTS. THE CONSUMER HAS NOT TAKEN THIS VEHICLE TO THE DEALER FOR REPAIR. *NM
I PURCHASED THIS VEHICLE FROM A DEALER SHIP IN IOWA 30 DAYS AGO AND IT HAS BEEN IN THE SHOP EVER SINCE WITH THE SAME PROBLEM AS I HAVE READ HERE
THE FRONT PASSENGER SIDE LOWER BALL JOINT CAME LOOSE. AS A RESULT, THE WHEEL WOBBLES AND PULLS TO THE RIGHT IF DRIVEN OVER A BUMP IN THE ROAD.*AK
RECALL 00V359000 CONCERNING THE LOWER BALL JOINTS. THE FRONT SUSPENSION LOWER BALL JOINTS WERE LOOSE. THE NUTS THAT HELD THE BALL JOINTS IN POSITION WERE NOT TIGHTENED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO THE VIN. *AK *SC *JB
NHTSA RECALL CAMPAIGN 00V359001. FORD ISSUED A FRONT LOWER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THE BALL JOINTS MADE NOISE AT VARIOUS SPEEDS, WHICH THE OWNER WAS CONCERNED THAT THEY CAN BECOME DETACHED FROM THE FRONT.*AK
WHILE DRIVING 4 MPH DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FRONT PASSENGER LOWER BALL JOINT NEEDED TO BE REPLACED. *AK
THE DRIVER SIDE POWER WINDOW REGULATOR CONTINUED TO FAIL. AS A RESULT THE OWNER WAS UNABLE TO ROLL THE WINDOW UP OR DOWN. *JB THE WINDER REGULATOR WAS BINDING. *SC
DT: CONTACT STATES THE RIGHT FRONT BALL JOINT BROKE, CAUSING THE WHEEL TO DETACHED FROM THE SUSPENSION WHILE THE CONSUMER WAS DRIVING DOWN THE STREET. THERE IS A RECALL ON THIS COMPONENT, BUT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THE RECALL DUE TO VIN. . THE VEHICLE HAS BEEN REPAIRED.*AK
WITHOUT ANY WARNING OR CAUSE AIR BAG UNDER THE PASSENGER SEAT INADVERTENTLY DEPLOYED WHILE DRIVING 60-70 MPH. NO INJURIES WERE REPORTED. THE DEALER / MANUFACTURER WERE NOT NOTIFIED.*AK
RECALL 00V359001 CONCERNING FRONT LOWER BALL JOINTS. VEHICLE WAS HAVING PROBLEMS WITH THE FRONT LOWER BALL JOINTS. CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED. CONSUMER LATER CONTACTED THE MANUFACTURER AND PROVIDED THEM WITH THE VIN. MANUFACTURER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO VIN. HOWEVER, THE VEHICLE WAS EXPERIENCING THE SAME PROBLEMS THAT WERE DESCRIBED IN THE RECALL. *AK THE CONSUMER HEARD A GRINDING NOISE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. *NM
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 00V359001 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN.*AK
WHILE DRIVING CONSUMER LOST CONTROL OF THE VEHICLE DUE TO THE DEFECT DESCRIBED IN FRONT LOWER BALL JOINT RECALL 00V35900. MANUFACTURER INDICATED THAT THE RECALL REPAIRS WERE PERFORMED ON 12/20/2002, BUT THEY FAILED.*AK
THIS INCIDENT HAPPEN AT BUD DAVIS LINCOLN 2177 COVINGTON PIKE MEMPHIS, TN 38128 (901)373-5700 I PURCHASE A KEY; A SECURITY REMOTE TO BE PROGRAMED, IN THE PROCESS I ENDED UP WITH A BROKEN DRIVER DOOR. I HAVE THE OEM PART THAT CAME OFF THIS VEHICLE. THE NEW PART WHICH REPLACE IT NOW HAS GEARS TO PREVENT HAIR LINE CRACKS AND STRESS. I ASK THE DEALSHIP IF THIS WAS A RECALL ISSUE AND WAS APPROACHED WITH HOSTILY AND TOLD THAT I WOULD HAVE TO PAY FOR THE REPAIR OF A DOOR HANDLE WHICH THIS DEALERSHIP BROKE WHILE MY VEHICLE WAS BEING SERVICE FOR UNRELATED REPAIRS. I WAS HELD HOSTAGE AND FORCE TO PAY FOR THE REPAIRS OF A MODIFIED DOOR HANDLE. I HAVE THE OEM PART THAT CAME FROM THIS VEHICLE WHICH SHOWS A HAIRLINE STRESS CRACK WHICH PREVENTS THE DOOR FROM OPENING. HOW MANY REPAIRS HAS FORD MADE AND CHARGE TO THE CONSUMER FOR PLASTIC FAULTY DOOR HANDLE WHICH IT HAS NOW MODIFIED AND NOT ISSUE A RECALL?*AK
REF. CONFIRMATION #10100980 THIS INCIDENT HAPPEN AT BUD DAVIS LINCOLN 2177 COVINGTON PIKE MEMPHIS TENNESSEE 38128 (901)373-5700 I WENT TO THIS DEALERSHIP TO PURCHASE A KEY AND DOOR REMOTE TO BE PROGRAM. IN THE PROCESS MY VEHICLE WAS RETURN TO ME WITH A BROKEN DOOR HANDLE, THE DEALERSHIP WAS LIABLE FOR THE DAMAGE BROKEN DOOR HANDLE, BUT INSISTED THAT I PAY TO HAVE THE DOOR HANDLE REPAIRED. MY VEHICLE AND I WERE HELD HOSTAGE UNTIL THE SERVICE MANAGER MR. GOLDSMITH INSISTED THAT I PAY FOR REPAIR OF A DOOR HANDLE THAT WAS BROKEN WHILE MY VEHICLE WAS IN THE COUSTODY AND LIABILITY OF THE DEALERSHIP. THE HANDLE THAT REPLACED THE OEM NOW HAS BEEN MODIFIED AND HAS GEARS IN TO PREVENT SUCH PROBLEMS. THE HANDLE IS MADE OF PLASTIC AND HAS STRESS CRACKS WHICH PREVENT THE DRIVER/PASSENGERS DOOR FROM OPENING/EXITING THE VEHICLE. I HAVE THE ORIGINAL HANDLE THAT WAS REMOVED FROM THE VEHICLE BY THE DEALERSHIP AND WOULD LIKE THE NHTSA TO TAKE A LOOK AT THIS. IT APPEARS THAT FORD HAS SOMETHING TO HIDE AND ARE CHARGING CONSUMERS FOR MODIFIED OEM DEFECTIVE DOOR HANDLES. YOUR ATTENTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I FILED COMPLAINTS WITH THE FORD CONSUMER COMPLAINTS 1-800-LINE AND DID NOT RECEIVE A RESPOND TO THIS MATTER/INCIDENT. HAS FORD/NHTSA ISSUE ANY RECALLS CONCERNING THESE INCIDENTS? IF NHTSA WOULD LIKE ME TO SHIP THE DEFECTIVE PART PLEASE RESPOND WITH INSTRUCTION BY EMAIL. THANK YOU.
CONCERNS OF THE LOCATIONS OF THE BRAKE AND ACCELERATOR PEDALS ON 2000 LINCOLN LS.*MR WHEN BRAKE ARE DEPRESSED, IT IS EASY TO HIT THE ACCELERATOR PEDAL AS WELL. WHEN THIS HAPPENED THE CONSUMER HAD TO TURN OFF THE IGNITION WHILE KEEPING PRESSURE ON BOTH PEDALS. IF BOTH PEDALS WERE RELEASE AT THE SAME TIME THE VEHICLE WOULD LURCH FORWARD. THE VEHICLE LURCH ONCE WHICH RESULTED IN THE VEHICLE HITTING THE CONSUMER'S GARAGE DOOR AND RIGHT TURN SIGNAL LENS. THE MANUFACTURER WAS CONTACTED BUT THERE HAS BEEN NO FOLLOW-UP CORRESPONDENCE. *BF *NM
THE AIR BAG LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A MANUFACTURER RECALL. *JB
UPON PRESSING THE BRAKE OR SLOWING DOWN, THE VEHICLE SURGED. THIS HAPPENED INTERMITTENTLY. *JB. IT HAS HAPPENE DOVE RTHE FOUR YEARS THA TCONSUMER OWNED THE VEHICLE. DEALERSHIP HAS NEVER BEEN ABLE TO FIND ANYTHING WRONG. THEY HAD REPLACED THE COMPUTER IN THE CAR. AT ANOTHER, THEY SAID THEY HAD TO REPROGRAM THE COMPUTER. WIPERS ARE UNRELABLE WHEN NEEDED. HAS CAUSED QUITE AN INCONVENIENCE DURING STORMS, AS WELL AS A POTENTAL FOR AN ACCIDENT. *AK