There are 4 stored owner reports matching the body & structure leading-label group for the 2002 Mazda MPV in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 160.00 IN PARTS. BELOW IS THE CANADIAN RECALL NO: 2905L, DATE : 04/2005, MODEL: MAZDA MPV 2000-2004. SUBJECT: LIFTGATE STAY DAMPERS AND STUD BOLT REPLACEMENT. SUMMARY: NOTE: THIS RECALL IS APPLICABLE TO CANADIAN VEHICLES ONLY. ON CERTAIN VEHICLES, THE LIFTGATE STAY DAMPERS AND STUD BOLTS MAY RUST AND STICK TOGETHER, CAUSING THE STUD BOLTS TO BREAK OFF. IN THE WORST CASE, THIS CONDITION MAY ALLOW THE LIFTGATE TO SUDDENLY DROP DURING OPENING OR CLOSING, INJURING THE OPERATOR. CORRECTION: DEALERS WILL REPLACE THE LEFT AND RIGHT DAMPERS AND STUD BOLTS. *AK
WHEN RAISING THE REAR LIFT GATE DOOR, ONE OF THE BOLTS THAT SECURES THE LIFTING PISTON TO THE VAN BROKE AND THE LIFT GATE FELL. THE PERSON LIFTING THE DOOR WAS ABLE TO GET OUT OF THE WAY SO NO ONE WAS INJURED. I CONTACTED MY MAZDA DEALER TO REPORT IT TO MAZDA BUT THE SERVICE MANAGER TALKED ME INTO LETTING THEM REPLACE BOTH PISTONS NO CHARGE. THE BOLT THAT BROKE WAS RUSTED AND SO WAS THE OTHER ONE. I THINK THEY SHOULD INSPECT ALL VEHICLES AND REPLACE THEM. *JB
CONSUMER CALLED COMPLAINING ABOUT ELECTRICAL DOOR PROBLEMS. CONSUMER WAS PUTTING HER CHILD IN VEHICLE AND HER WRIST HIT THE ELECTRONIC SYSTEM THAT CAUSED THE DOOR TO CLOSE PARTIALLY, AND IT GAVE HER AN ELECTRICAL SHOCK WHICH BRUISED HER WRIST. DEALER WAS CONTACTED, AND MECHANIC AT DEALER TOLD HER THAT IT WAS NORMAL ,THAT HE ALWAYS GETS A SHOCK WHEN USING ANY TYPE OF METAL TOOLS. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL.*AK
WHILE EXITING THE VEHICLE, CONSUMER'S STAINLESS STEEL WRISTWATCH TOUCHED THE THREE PRONGS THAT PROTRUDED FROM THE DOOR OPENING AT THE POINT WHERE THE AUTOMATIC SIDE DOORS CLOSE. CONSUMER WAS ELECTROCUTED AND LATER REALIZED HER WRIST HAD BURNED. CONSUMER IS CONCERNED THAT A SMALL CHILD WITH METAL IN THEIR HAND OR AN AGED PERSON WITH A HEART CONDITION MIGHT FIND THEMSELVES INJURED IN THE SAME WAY. DEALERSHIP WAS NOTIFIED OF INCIDENT. *TT
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.