Mercedes-Benz · C-Class · 2013
0
Recalls
568
Complaints
5/5
Safety Rating
The 2013 Mercedes-Benz C-Class has no recalls and 568 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: air bags (246 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
10.5% rollover risk in single-vehicle crash
Safety Features
ESL emulator is bad. Keeps no crank Steering lock Also sunroof water spouts are not working as they should they do no open to release water.
The vehicle was represented to me as safe to drive, with no major mechanical issues, and that it would pass emissions after only a simple minor fix. After I took possession, the check engine light came on. The car began running rough and showing hesitation. A scan immediately showed a camshaft position sensor fault, cylinder misfire, lean fuel condition, and oxygen sensor/emissions faults. I was also told by a professional shop that the timing chain may be failing. I was then warned that these problems can cause power loss or engine stalling while driving, and that the vehicle in this condition would likely not pass a legal emissions inspection. I was never told about any of these safety or emissions problems before taking the vehicle. This situation creates a safety risk because sudden loss of engine power or stalling can happen in traffic.
I had just gotten off the highway it was a rainy day and pulled into my driveway when airbag deployed on its own. I am lucky to be alive. I purchased this vehicle about 2 yrs or so ago and ran carfax that showed recall was fixed by manufacturer. I contacted Mercedes corporate office and it’s been almost two weeks with me calling and emailing w no call backs or any resolution. I don’t have a car and could have been seriously injured. Please help.
Vehicle Information: Year: 2013 Make: Mercedes-Benz Model: C300 (4MATIC) Approximate Mileage: 126,026 Component: Latches/Locks/Linkages – Interior Door Handle Summary of Issue: On October 10, 2025, the interior driver-side door handle on my 2013 Mercedes-Benz C300 broke, making it impossible to open the driver’s door from the inside. The handle broke through normal use upon trying to open the car door from the drivers side. The only way to exit the vehicle now is to roll down the window and reach around to use the exterior handle. On October 14, 2025, I spoke to two Mercedes-Benz dealerships in my area. They both confirmed this is a recurring problem on this model but stated there is no recall. One of them physically inspected the vehicle door problem. I believe the actual broken replacement part costs about $50. However, according to these same authorized Mercedes Benz repair shops I spoke to, Mercedes-Benz REQUIRES replacing the entire door panel assembly, which costs between $950 and $1,480 in labor and parts. This is not a reasonable or safe solution for such a critical component. This poses a serious safety hazard. In the event of a fire, collision, electrical failure, or if the windows become inoperable, the driver (myself) could become trapped inside the vehicle, leading to potential injury or death! I strongly urge the NHTSA to investigate this recurring defect, as it directly affects occupant safety and the ability to exit the vehicle in an emergency. Universal Imports, Rochester, NY – Inspected and confirmed recurring problem, no recall, verbal repair estimate $950, and Mercedes‑Benz of Rochester (West Herr Automotive), NY] – Confirmed recurring problem, verbal repair estimate $1480 Requested Action: Please investigate whether this defect warrants a safety recall or mandatory manufacturer repair campaign. The interior door handle failure on Mercedes-Benz C-Class vehicles represents a clear safety risk to occupants.
The contact owns a 2013 Mercedes-Benz C-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact became aware of an abnormal rattling sound. The vehicle was driven to the shoulder of the road and turned off. While the vehicle was started, the contact became aware of an abnormal rattling sound. In addition, the check engine and the check coolant warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with an oil leak, and that oil was leaking onto the wires. The contact was informed that the engine needed to be dismantled, and the wires needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 129,000.
The contact owns a 2013 Mercedes-Benz C300. The contact stated that while attempting to start the vehicle, the vehicle failed to respond as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that engine oil had traveled through the wiring harness causing the ECU to fail. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover a portion of the repair cost. The approximate failure mileage was 160,000.
Hola a todos. hace 3 meses compre un mercedes benz c250 año 2012 en argentina. A eso de tener un mes el auto salí a la ruta. (Acá en argentina es muy normal que las rutas sean de un solo carril y doble mano, por lo que hacer un adelantamiento tiene que ser una maniobra muy precisa). Al querer acelerar mi auto a fondo se me cortó la aceleración bruscamente. Perdió la potencia y me encendió la luz amarilla del check engine. Por suerte pude llegar a pasar. Legué a mi casa sorprendido e investigué en las redes. Me encuentro con que la bomba de alta presion de mi vehículo tiene una falla (aparentemente le pasó a mucha gente) Espero que estas quejas lleguen a las autoridades de mercedes benz y se hagan responsables antes de que esta falla provoque un accidente mortal. ENGLISH TRANSLATION: Hello everyone. Three months ago, I bought a 2012 Mercedes-Benz C250 in Argentina. About a month after I had the car, I hit the road. (Here in Argentina, it's very common for roads to be single-lane, two-way, so overtaking requires very precise maneuvering.) When I tried to accelerate my car fully, the acceleration abruptly cut out. I lost power and the yellow check engine light came on. Luckily, I was able to get through. I arrived home, surprised, and I did some research online. I discovered that my vehicle's high-pressure pump was faulty (apparently, it's happened to a lot of people). I hope these complaints reach the Mercedes-Benz authorities and they take responsibility before this fault causes a fatal accident.
Recently my Mercedes has been pulling and swaying to the side while breaking even at low speeds.Yesterday I got my 2 front tires replaced and asked them to take a look at what could be causing my rear end to pull.When I returned to pick up my car they informed me my rear subframe was completely decayed/rusted through and not safe to continue driving.
The contact owns a 2013 Mercedes-Benz C300. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the timing chain tensioners were faulty and needed to be replaced. The vehicle was not repaired. The contact had experienced the failure with the timing chain tensioner on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving approximately 50 MPH, there was an abnormal knocking sound and a metal-on-metal grinding sound coming from the vehicle. The contact slowed down and stopped the vehicle. The contact restarted the vehicle and heard the same abnormal sounds coming from the vehicle. The contact stated that there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
LEFT TAIL LIGHTS BURNING OUT DUE TO OVERHEATED WIRES
The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving at approximately 40 MPH, the vehicle shuddered and stalled. The failure occurred on several different occasions. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Fuel tank is leaking at connection between fill tube and tank. Multiple recalls have been issued apparently for similar problems with cars of other years. With less than 1/2 tank, the fuel leak is not as pronounced. With the tank full, the tank drips fuel. Fire department in Riverside was called and confirmed issue. Upon bringing vehicle to Clearwater Mercedes and other mechanics, the problem was confirmed. Dealership says that Mercedes Benz denies that the problem is theirs to resolve. Dealership fixed other issue that was not producing symptoms but stated that the cost to resolve was $5000.00 (about the value of the car at this point).
The contact owns a 2013 Mercedes-Benz C250. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the vehicle. The check engine warning light was intermittently illuminated. The contact was made aware of an unknown recall; however, the VIN was not included. The vehicle was taken to an independent mechanic where it was diagnosed that the cam shaft adjusters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.
The contact owns a 2013 Mercedes-Benz C250. The contact stated while the independent mechanic was performing an oil change on the vehicle, the mechanic informed the contact of a coolant leak. The vehicle was not diagnosed of repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Mercedes-Benz C300. The contact stated that the fuel tank was leaking after refueling. The fuel had leaked out to half tank. The Fire Department was called, but no assistance was provided. The contact stated that there was a puddle of fuel in the driveway. Additionally, the passenger’s air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sensor in the module needed to be replaced. The vehicle was repaired. Additionally, the dealer confirmed that the leak was coming from the filler tube entering the fuel tank. The dealer recommended replacing the fuel tank. The vehicle was not repaired. The manufacturer was contacted and confirmed that there were no recalls on the VIN. The failure mileage was approximately 90,000.
I was driving in a parking lot and suddenly my air bag deployed for no reason I did not hit anyone or get hit for the airbag to deploy. Suffered some bruising on my right forearm and in my left ear I still hear ringing from the airbag deploying.
The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the residence. The contact sustained bruises and scratches on his forearm, but medical attention was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
I am filing this complaint regarding a serious and recurring steering system defect involving my Mercedes-Benz vehicle and Recall Campaign No. 2017120022 (steering column defect). Mercedes-Benz corporate representatives provided conflicting information regarding whether the recall repair was completed in 2018. One representative stated it was performed; another stated no record exists. I was never notified that a recall repair had been completed. This inconsistency raises immediate concerns regarding recall documentation integrity and owner notification compliance. The identical steering column system has now failed again, resulting in a complete steering column lock and vehicle immobilization. The repair estimate exceeds 2,500. A total steering lock is a critical safety failure with clear risk implications. If the recall repair was completed, recurrence of the exact same safety-critical component failure within only a few years strongly indicates that the original recall remedy was either improperly performed, defective in itself, or fundamentally inadequate to eliminate the defect. Steering column assemblies are not routine wear items. Mercedes-trained master technicians have confirmed that such failures are rare over a vehicle’s lifetime and highly unusual shortly after replacement. Federal safety recall law requires manufacturers to fully and permanently remedy safety defects at no cost to the consumer. A failed recall remedy that results in repeat failure of the same component shifts the burden improperly onto the owner and undermines the purpose of the recall system. I respectfully request that NHTSA formally investigate whether Recall 2017120022 has resulted in recurring steering column failures following recall repairs, evaluate the sufficiency of the remedy, review Mercedes-Benz USA’s recall tracking and notification procedures, and require reimbursement if the defect represents a failed recall correction.This matter shows a serious vehicle safety concern.
HIGH pressure fuel pump malfunctions Yes it is available for inspection The car was put in limb mode when at high speed this could have caused an accident with many drivers do to the loss of power Yes it’s been re produced 3 times and others by me No it has not been inspected by a dealer or police or insurance No lamps or symptoms that may be super noticeable, but reduce power and as soon as the high pressure pump fails a check engine light goes off and car has trouble changing gears and accelerating,
Showing 1–20 of 25 complaints
The 2013 Mercedes-Benz C-Class has 0 recalls recorded by NHTSA.
NHTSA has received 568 owner-reported complaints for the 2013 Mercedes-Benz C-Class.
The 2013 Mercedes-Benz C-Class received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2013 Mercedes-Benz C-Class are air bags (246 reports), structure (45 reports), suspension (42 reports).
NHTSA does not currently list any recalls on record for the 2013 Mercedes-Benz C-Class. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.