2013 Mercedes-Benz C-Class Complaint Log

THOUGHT BATTERY WAS DEAD, BUT HAD THE BATTERY WAS TESTED BY AAA AND SAID IT WAS FINE. KEY FOB TURNS AND NOTHING HAPPENS. CAR DOESN'T START, NOTHING HAPPENS.

TAKATA RECALL- DUE TO THE TAKATA AIRBAG RECALL MY VEHICLE CAN NOT BE SOLD OR TRADED TO A DEALERSHIP UNTIL A REMEDY IS AVAILABLE. THIS ISSUE, IN ADDITION TO BEING FRUSTRATING, NEGATIVELY IMPACTS THE VALUE OF MY VEHICLE.

INSIDE DRIVERS DOOR HANDLE BROKE AT THE ATTACH POINT TO CABLE. ON INSPECTION FOUND THAT HANDLE IS MANUFACTURED IN SUCH A WAY THAT IT DOES NOT HAVE ENOUGH MATERIAL IN THE BODY OF THE JOINT TO MAINTAIN INTEGRITY FOR SUCH A HIGH USE ITEM. THIS PRESENTS A DANGER AS THE HANDLE WILL FAIL AND COULD FAIL IN A DANGEROUS SITUATION, TRAPPING THE DRIVER IN THE CAR.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FT. PIERCE (4500 US-1, FORT PIERCE, FL 34982, (772) 617-0819) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TAKATA RECALL -- I HAVE CALLED THE MERCEDES DEALERSHIP'S SERVICE DEPT SEVERAL TIMES, AND GET THE SAME ANSWER THAT THEY HAVE NO INFORMATION REGARDING THIS RECALL. I WOULD EXPECT THAT BY THIS TIME, THEY SHOULD AT LEAST HAVE SOME GENERAL IDEA OF WHEN THIS RECALL COULD BE HANDLED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF ARCADIA LOCATED AT (101 N SANTA ANITA AVE, ARCADIA, CA 91006) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR BURNT YESTERDAY MORNING ON MY WAY TO WORK, NO WARNING, NOTHING NOTED. JUST STARTED SMOKING AND THEN FLAMES CAME UP AND BURN THE WHOLE FRONT END

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V62700 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CATONSVILLE (6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 788-7744) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DRIVER DOOR HANDLE IS BROKEN, AND WE HAD THE PART ON ORDER SINCE 11/7/2017 YEAR, WE CAN NOT GET OUT OF THE CAR, ONLY WHEN WE ROLL DOWN THE WINDOW. IF THERE IS AN ACCIDENT THERE IS NO WAY OF ESCAPING.

RECEIVED A TAKATA AIRBAG RECALL AND LOOKED IT UP AND I HAVE A RECALL ON MY CAR. NHTSA RECALL NUMBER : 17V627 MANUFACTURER RECALL NUMBER: 2017100005

TAMARA RECALL PLEASE LET ME KNOW WHEN THIS WILL BE TAKEN CARE OF I RECEIVED A LETTER FROM MERCEDES BACK IN NOV STILL NO REMEDY.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL". I RECEIVED A "IMPORTANT SAFETY RECALL NOTICE" FROM MERCEDES-BENZ USA, DATED NOVEMBER 2017 STATING THAT MY 2013 MERCEDEZ-BENZ C250 WAS BEING RECALLED DUE TO DEFECTIVE "TAKATA AIR BAGS". I CONTACTED MY LOCAL MERCEDEZ-BENZ DEALER (MERCEDEZ OF ORLANDO) AND THEY TOLD THAT THEY WOULD CONTACT ME WHEN REPLACEMENT PARTS ARE AVAILABLE. I RECEIVED A SECOND "IMPORTANT SAFETY RECALL NOTICE" FROM MERCEDEZ-BENZ USA (DATED FEBRUARY 2018) STATING THAT I SHOULD CONTACT MY LOCAL MERCEDEZ-BENZ DEALERSHIP IMMEDIATELY TO HAVE THE "TAKATA AIRBAGS REPLACED. I CONTACTED MY LOCAL MERCEDEZ-BENZ DEALER (MERCEDEZ OF ORLANDO) AND THEY TOLD ME THAT THE REPLACEMENT PARTS WERE STILL NOT AVAILABLE AND THEY WILL CALL ME WHEN THEY ARE AVAILABLE. TODAY (07MAY2018) I RECEIVED A LETTER FROM MY LOCAL MERCEDEZ-BENZ DEALER (MERCEDEZ OF ORLANDO) TELLING ME THAT MY 2013 MERCEDEZ-BENZ C250 HAS A "SAFETY RECALL ISSUE" DUE TO DEFECTIVE TAKATA AIRBAGS AND I SHOULD CONTACT THE SERVICE DEPARTMENT AT (855) 456-8774. I CONTACTED THE SERVICE DEPARTMENT OF MERCEDEZ OF ORLANDO AND THEY TOLD ME THAT THEY DON'T HAVE THE REPLACEMENT PARTS AND THEY WILL CONTACT ME AS SOON AS THEY HAVE THE PARTS. CONCLUSION: IT HAS BEEN 18 MONTHS SINCE I RECEIVED THE FIRST "SAFTY RECALL NOTICE" FROM MERCEDEZ-BENZ USA AND I STILL HAVEN'T HAD MY "RECALL ISSUES" FIXED. THIS IS TOTALLT UNACCEPTABLE. I AM DRIVING AN "UNSAFE" VEHICLE AND IS UNDER A "MANDATORY RECALL" AND MY LOCAL MERCEDEZ-BENZ DEARLER (MERCEDEZ OF ORLANDO) IS JERKING ME AROUND AND REFUSING TO FIX MY VEHICLE. IF I GET HURT OR INJURED IN A CAR ACCIDENT DUE TO THESE "SAFETY RECALL ISSUES" WHO IS LIABLE?

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. HOEHN MOTORS IN CARLSBAD, CALIFORNIA WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKARA RECALL I GOT A LETTER IN THE MAIL IN NOVEMBER SAYING MY AIRBAG IS DEFECTIVE.ONLY A MONTH LATER I RECIEVED ANOTHER LETTER SAYING THE PARTS WONT NE AVAILABLE UNTIL LATE 2019. I HAVE NOT BEEN DRIVING MY CAR BECAUSE OF THIS REASON. IT IS NOT WORTH RISKING MY FAMILIES LIVES. YET I HAVE STILL BEEN PAYING MY LOAN OFF EVERY MONTH. THIS HAS BEEN EXTREMELY DISAPPOINTING AND I WOULD LIKE SOMETHING TO BE DONE. PLEASE HELP! THANKS,

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT RALLYE MOTORS (LOCATED AT RALLYE MOTORS, (516) 625-1000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF EDISON - A RAY CATENA DEALERSHIP (910 US-1, EDISON, NJ 08817), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2013 MERCEDES BENZ C-350. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. *JS

HI TEAM, I HAVE GOT A AIR BAG RECALL FOR MY CAR WITH BELOW DETAILS. NAME [XXX] VIN NO [XXXXXX] CAR MERCEDES BENZ C250 2013 BUT MERCEDES IS SAYING THEY DO NOT HAVE ANY INFORMATION FOR THIS AND WILL NOT BE ABLE TO REPLACE THE AIRBAG. I HAVE CHECKED MY VIN NO IN THE WWW.SAFERCAR.GOV AND AS WELL AS WWW.AIRBAGRECALL.COM AND BOTH THE SITE IS CONFIRMED THAT MY AIRBAG SHOULD BE REPLACED BY MERCEDES. PLEASE HELP ME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

TAKATA RECALL. I RECEIVED THE INDICATOR LIGHT IN MY CAR THAT THEY ARE NOT FUNCTIONING. I CALLED THE DEALERSHIPS AND THEY DON'T HAVE THEM IN STOCK. I DRIVE CHILDREN IN MY CAR AND WE ARE ALL IN DANGER NOW. WHAT ARE WE SUPPOSED TO DO?

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATING AND FLASHING, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITH IN A REASONABLE AMOUNT OF TIME. THE DEALER (MERCEDES-BENZ OF BIRMINGHAM, 1800 MONTGOMERY HIGHWAY SOUTH, HOOVER, ALABAMA 35244) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

"TAKATA INFLATORS RECALL". I'VE CALLED LOCKEY MERCEDES BENZ IN CLEARWATER TWICE AND THEY KEEP TELLING ME MY CAR IS NOT IN THE LIST FOR THIS RECALL THAT I SHOULD NOT WORRY. I THINK THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT AND THAT ITS AGAINST THE LAW. THEN I CALLED MERCEDES BENZ IN TAMPA AND I ALSO WENT THERE TO SPEAK TO SOMEONE ABOUT IT. THEY SAID I AM IN THE RECALL LIST AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY CAN'T FIX IT BECAUSE THEY DON'T HAVE THE PART FOR IT. THEY ARE NOT EVEN OFFERING A LOANER. I DON'T FEEL SAFE IN THIS CAR ANYMORE. I DON'T HAVE ANY OTHER CAR TO DRIVE. PLEASE CAN YOU TELL WHAT SHOULD I DO?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 18V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT (210) 920-3235 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I KEEP CALLING MERCEDES DEALER ABOUT THIS AIRBAG RECALL AND THEY KEEP SAYING MY CAR IS NOT IN THE RECALL LIST AND BY THE VIN# IT IS. IT IS AGAINST THE LAW TO LYE TO PEOPLE ABOUT A SAFETY ISSUE THAT CAN CAUSE DEATH. I DON'T FEEL SAFE IN MY CAR AND I DON'T HAVE ANOTHER CAR TO DRIVE. CAN SOMEBODY HELP ME, PLEASE? 813-451-8033

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF MANCHESTER, 875 GOLD ST, MANCHESTER, NH 03103, (888) 682-5212) WAS NOT CONTACTED. THE INTERIM RECALL NOTICE STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM WRITING BECAUSE MERCEDES HAS FAILED TO PROVIDE A REMEDY FOR A RECALL NOTICE DATED OCTOBER 16, 2017, OVER 1-1/4 YEARS AGO. I HAVE CONTACTED MY DEALER SEVERAL TIMES AND THEY HAVE NO INFORMATION ON ANY SOLUTION FOR THIS RECALL. IT WOULD APPEAR BASED ON THIS PERFORMANCE THAT MERCEDES MAY HAVE NO INTENTION OF PROVIDING A SOLUTION TO THIS RECALL WHICH, ACCORDING TO THE NOTICE, IS POTENTIALLY LIFE THREATENING. I ASK THAT THE NHTSA TAKE ACTION TO FORCE MERCEDES TO PROVIDE A SOLUTION TO FIX THE PROBLEM ON AN EXPEDITED BASIS GIVEN HOW THEY HAVE NOT DONE SO FOR OVER 15 MONTHS. THE RECALL INFORMATION IS: OCT 16,2017 MANUFACTURER RECALL NUMBER2017120024 NHTSA RECALL NUMBER17V627 RECALL STATUS: RECALL INCOMPLETE SAFETY RISK: AN INADVERTENT DRIVER AIRBAG DEPLOYMENT MAY CAUSE A RISK OF INJURY TO THE DRIVER AND MIGHT INCREASE THE RISK OF A POTENTIAL CRASH. REMEDY: AS A PRECAUTIONARY MEASURE AN AUTHORIZED MERCEDES-BENZ DEALER, WILL ADD SUFFICIENT GROUNDING TO THE STEERING COMPONENTS ON THE AFFECTED VEHICLES. THANK YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CATONSVILLE AT 410-788-7744 (LOCATED AT 6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 19V010000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR 17V627000 (AIR BAGS).

CAR ACCELERATED AFTER TAKING A RIGHT TURN INTO PARKING SPACE AND THE BRAKES DID NOT RESPOND. CAR WENT OVER A BANK AND FINALLY STOPPED.

TAKATA RECALL

TAKATA RECALL--NOTIFIED ABOUT RECALL OCT 2017 --MER BENZ STILL HAS NO FIX--CONCERNED ABOUT DRIVING CAR WITH SUCH A DANGEROUS DEFECT--ALSO WOULD LIKE TO TRADE FOR NEW VEHICLE BUT WITH OPEN RECALL WILL LESSEN VALUE OF VEHICLE--CAN THEY BE PUSHED TO FIND FIX--

MY FUEL PUMP ORIGINALLY WAS DIAGNOSED AS FAULTY IN OCTOBER 2017 ORDERED FROM MERCEDES BENZ OF SA WHICH WAS STATED BY THE ETA PROVIDED. UPON CALLING BACK THEY WERE UNABLE TO GET A ETA ON MY FUEL PUMP WHICH HAS MY CAR RUNNING HORRIBLE AND SMELLING LIKE GAS BUT IS MY ONLY CAR. IT HAS BEEN OVER 4 MONTHS SINCE SITUATION UPON CALLING TODAY NO ETA HAS BEEN GIVEN OR UPDATED THEY VOICED ITS ON INTERNATIONAL BACK-ORDER EVERYWHERE YOU CALL IF AN ITEM LIKE THIS ISN'T AVAILABLE THERE IS A SERIOUS SAFETY ISSUES AND RECALL NEEDED IMMEDIATELY TO HOLD MERCEDES RESPONSIBLE. THIS IS AN UNFORTUNATE EVENT THAT NEEDS TO BE FIXED.

NO REMEDY FOR TANAKA RECALL

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SCHUMACHER EUROPEAN, 18530 N. SCOTTSDALE ROAD, PHOENIX, AZ 85054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED STEERING CAUSING AIRBAG FAILURE OR STEERING FAILURE. UPDATED 8/3/18*JB

TAKATA RECALL..: I RECEIVED A NOTICE THAT THE AIRBAG IN MY CAR IS ON RECALL...WOULD LIKE TO KNOW WHEN I SHOULD EXPECT THE REPLACEMENT. THE BEVERLY HILLS DEALERSHIP DIDN'T KNOW WHEN THEY WOULD HAVE A REPLACEMENT FOR MY CARE. I DON'T FEEL SAFE DRIVING MY CAR KNOWING ABOUT THIS PROBLEM

TAKATA RECALL CALLED HOY FOX FAMILY AUTO WHERE I PURCHASED AUTO AND HAVE HAS MAINTENANCE DONE BEFORE. MAINTENANCE SECTION STATED THEY ARE NOT YET AUTHORIZED TO REPLACE AIR BAGS AND WILL CALL LATER. I AM CONCERNED BECAUSE AIRBAG RECALL WEB PAGE ATAKATA AIR BAGS NEED TO BE REPLACED FAST DUE TO POSSIBILITY OF DEATH IN MINOR CRASH.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF ALBUQUERQUE (8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SILVER STAR MERCEDES-BENZ, 3905 AUTO MALL DR, THOUSAND OAKS CA 91362) AND WAS INFORMED THAT THERE WAS NO FAILURE UNLESS THE SRS WARNING INDICATOR ILLUMINATED AND THERE WAS A MESSAGE ON THE INSTRUMENT CLUSTER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DIRECTED THE CONTACT TO THE LOCAL DEALER, IF THE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED TWO SAFETY RECALL NOTICES FROM DAIMLER AG (DAG) REGARDING AIR BAG ISSUES SINCE OCTOBER 2017, BOTH OF WHICH INDICATE THAT "REMEDY NOT YET AVAILABLE." THE MOST RECENT ONE (ISSUED JANUARY 2018) IS RELATED TO THE TAKATA RECALL: "ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS" THE FIRST RECALL, ISSUED OCTOBER 2017 RELATES TO: "DAIMLER AG (DAG), THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN B-CLASS ELECTRIC, C-CLASS, E-CLASS AND CLA, GLA, GLC, GLK-CLASS VEHICLES (242, 204, 205, 207, 212, 117, 156, 253 PLATFORM) AN ELECTROSTATIC DISCHARGE, WHEN COMBINED WITH A BROKEN STEERING COLUMN MODULE CLOCK SPRING AND AN INSUFFICIENT GROUNDING OF THE STEERING COMPONENTS, COULD LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG. A BROKEN STEERING COLUMN MODULE CLOCK SPRING ACTIVATES A DRIVER AIRBAG WARNING MESSAGE IN THE INSTRUMENT CLUSTER, AS WELL AS THE RED AIRBAG WARNING LAMP. AN INADVERTENT DRIVER AIRBAG DEPLOYMENT MAY CAUSE A RISK OF INJURY TO THE DRIVER AND MIGHT INCREASE THE RISK OF A POTENTIAL CRASH. CONSEQUENCE AN INADVERTENT DRIVER AIRBAG DEPLOYMENT MAY CAUSE A RISK OF INJURY TO THE DRIVER AND MIGHT INCREASE THE RISK OF A POTENTIAL CRASH." IT IS UNACCEPTABLE THAT DAIMLER HAS NOT YET PROVIDED REMEDIES FOR THESE SITUATIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 AND MANUFACTURER RECALL NUMBER2018030004 NHTSA RECALL NUMBER18V043 BOTH ARE LISTED AS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" AND BOTH AFFECT DRIVER AIRBAGS. I NEED REMEDY FOR THESE ISSUES TO BE SURE I WON'T BE INJURED BY MY AIRBAGS.

SINCE OCTOBER 30, 2017 WE HAVE BEEN INQUIRING OF THE MERCEDES BENZ DEALER THAT SOLD AND SERVICES THE VEHICLE IF IT HAS PARTS TO REMEDY THE SITUATION IN NHTSA RECALL NUMBER 17V627. THE DEALER CONTINUES TO CONTEND THAT IT HAS NOT BEEN PROVIDED THE NECESSARY PARTS.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLETCHER JONES IMPORTS, 7300 W SAHARA AVE, LAS VEGAS, NV) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO BEING ON BACKORDER FOR THE NEXT YEAR AND A HALF. THE CONTACT WAS ALSO INFORMED THAT THE MANUFACTURER OVEREXAGGERATED THE RECALL AND THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 25,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I WAS DRIVING ON ON STREET AND TRIED TO MAKE E A LEFT TURN WHEN THE STEERING WHEEL CLICKED AND THE AIRBAG MALFUNCTION MESSAGE CAME ON THE DASHBOARD. THIS IS THE 2ND TIME THAT THIS HAS HAPPEN THIS YEAR. I HAD TO FIGHT WITH THE DEALER LAST TIME (FEB 2017) BECAUSE THEY'RE TELLING ME THAT MY VEHICLE IS NOT REGISTERED FOR THIS RECALL. AT THIS MOMENT I HAVE NO CONTROL OVER THE CONTROL PANEL ON MY STEERING WHEEL NOR AM I ABLE TO SEE THE REGULAR DASHBOARD DISPLAY WHEN THE CAR IS ON BECAUSE THE AIRBAG ICON AND MESSAGE "FRONT LEFT MALFUNCTION SERVICE REQUIRED" IS NOTED AND WON'T GO AWAY. CAN SOMEONE PLEASE HELP ME? I DO NOT WANT TO HAVE AN ACCIDENT OF THE AIRBAG DEPLOYING OR MALFUNCTIONING AND THEN FIND OUT THAT MY VEHICLE SHOULD BE ON THE LIST. VEHICLE - MERCEDES BENZ C250 2013

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I AM VERY CONCERNED AND SCARED TO BE DRIVING MY CAR. THIS RECALL HAS BEEN GOING ON FOR MONTHS AND NOTHING HAS BEEN DONE IN A TIMELY MANOR. THE FACT THAT THERE IS A WARNING THAT WHILE DRIVING WITH THIS MALFUNCTION MAY CAUSE SERIOUS INJURY OR POSSIBLY DEATH IS CONCERNING. I DO NOT FEEL SAFE DRIVING MY CAR ANYMORE AND WOULD LIKE A RENTAL CAR PROVIDED UNTIL THIS ISSUE IS FIXED.

2013 MERCEDES BENZ 300C. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS

I HAD JUST ENTERED THE HIGHWAY AND LESS THAN A HALF A MILE FROM ENTERING THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS NEAR ME AND NO DEBRIS NEAR MY CAR. I CONTACTED MERCEDES BENZ AND THEY SEEM VERY UNCONCERNED. WHEN THIS OCCURRED GLASS WENT EVERYWHERE, ALL OVER ME AND BOTH THE FRONT AND BACK SETS. I WAS DRIVING AT A SPEED OF 60 MILES AND HOUR. AFTER GAINING CONTROL OF THE CAR I GOT OUT AND CALLED THE POLICE AND MY INSURANCE COMPANY. THIS WAS A TERRIFYING EXPERIENCE.