There are 3 owner-reported suspension complaints for the 2009 Mercury Marinerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Drivers rear shock rusted off the wheel well causing wheel to snap and metal frame to hit the ground while I was traveling 40 mph. At this time the other wheels locked up and started squealing causing loss of control of vehicle shooting me across lanes and hitting curbs on both sides. This was heard all the way inside a church and they came running out. If I had not been able to gain control it would have flipped. The vehicle is available for inspection. It has not been reproduced or confirmed by a dealer or independent service other than the tow truck attendant telling me that the car need to be junk because it could not be repaired. The component has not been inspected by the manufacturer, or insurance company as it only has liability insurance. A police officer did show up on seen to direct traffic around vehicle and did see the issue but no report was taken. There was absolutely no indication that this was an issue until a few seconds before it snapped and that was the wheel started to wobble.
THE VEHICLE AC UNIT WATER DRAINS DIRECTLY OVER THE FRONT SUB-FRAME AND RUSTS THROUGH THE FRAME, AT WHICH POINT THE FRONT DRIVER SIDE SUSPENSION WILL COLLAPSE AND LOSS OF STEERING RESULTS. THIS PROBLEM WAS ACKNOWLEDGED FOR SOME ESCAPE VEHICLES, BUT NOT ITS MERCURY MARINER EQUIVALENT, EVEN THOUGH IT SHARES SAME PART/PROBLEM. DEALER REFUSES TO COVER REPAIR AND CUST SEVICE SUGGESTED I CONTACT NHTSA.
TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING 60 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND SHOOK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE WHEEL BEARINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026