2008 Mercury Milan Air Bags & Restraints Problems

In March 2021 I received important safety recall from Ford advising me that the Airbag inflator might explode in the event of a crash and may cause injury or death to the driver or passengers. My daughter still drives this car, why have they not followed up and replaced this part?

I have been notified by Ford Motor Company several times about the recalls on my vehicle. One recall is for airbags. I went to the closest dealership new my small town and thought they issued the fix, only to learn later that they just disconnect the airbag light. The second recall is for the brakes, I have been calling since January of 2021 to request a service date only to be told they have no knowledge of the recall. On march 30,2021 I finally got a service date and express to the representative on the phone to assure that she knew it was for the break recall 19S54, she assured me the knew. I took off work that morning for by service appointment only to be told that they did not have the equipment to fix the issue. I was told to call other dealerships and turned away. I called 4 surrounding dealerships with in a 50 mile radius only to be told no one can perform the procedure. I then called ford Customer Relationship Center for assistance. She called one other dealership that said they could not fix the issue as well. April 2020 I receive a letter from Ford Motor Company saying Parts are now available to repair you vehicle. Called dealership 5/17/2021 they still cannot fix issue nor have any information on who can. HELP! Ford Motor Company, How can I get the recalls fix if none of your dealerships in my area are capable of repairing them?

I GOT INTO A CAR CRASH AND MY AIR BAGS DID NOT COME OUT WHEN I GOT INTO A CAR CRASH

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE THE SON WAS DRIVING AT AN UNDETERMINED SPEED, THE BRAKES FAILED TO OPERATE WHEN PRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING CRASH THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED AWAY. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE CONTACT WAS INFORMED THAT VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 19V904000(SERVICE BRAKES) BUT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCE THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER AND LOCAL DEALER KELLER BROTHERS LINCOLN LOCATED AT 1030 SCHAEFFER RD, LEBANON PA. WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. * (RECALL RELATED INCIDENT) TS

MY VEHICLE HAS BEEN THE SUBJECT OF TWO RECALLS WITH NO ACTION ON THE PART OF THE MANUFACTURER TO FIX THE PROBLEMS. ON 1/21/20 I TOOK THE VEHICLE IN TO THE DEALER, HERTRICH CAPITOL, 1127 SOUTH DUPONT HIGHWAY, DOVER, DE, BECAUSE THE BRAKE PEDAL WAS SOFT. I WAS CHARGED $58 FOR A BRAKE INSPECTION AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NO MENTION OF THE RECALL OR A FIX WAS MENTIONED. TWO RECALLS ON THIS VEHICLE, FOR AIRBAG AND BRAKE PROBLEMS HAVE BEEN LEFT UNRESOLVED FOR YEARS. I AM THE ORIGINAL OWNER OF THIS VEHICLE PURCHASED AT THIS LOCATION.

MY CAR HAS A RECALL FOR PASSENGER SIDE AIRBAG, BUT MY CAR IS A MERCURY AND THEY DON'T MAKE MERCURY CARS ANYMORE, BUT MERCURY WAS OWNED BY FORD SO I DON'T KNOW WHAT DEALER TO CALL TO GET IT FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOLTON FORD (1500 E COLLEGE ST, LAKE CHARLES, LA 70607, (337) 474-0070) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL WE'VE BEEN TOLD ABOUT THIS RECALL AND HAVE NOT BEEN TOLD WHAT TO DO ABOUT IT. WE NEED TO KNOW WHAT TO DO BECAUSE MY WIFE HAS HAD PEOPLE RIDE IN HER CAR. WE DON'T WANT TO BE SUED OR HAVE ANYONE DIE BECAUSE OF THIS AIRBAG ISSUE. PLEASE TELL US WHAT TO DO HERE. THANK YOU

TAKATA RECALL. MY LOCAL DEALER HAS NOT BEEN AUTHORIZED TO REPLACE THE AIRBAG. I AM VERY CONCERNED ABOUT THE DANGER AND I'M CONSIDERING NOT DRIVING THIS VEHICLE UNTIL THE INFLATOR IS CHANGED. THE PROBLEM IS THAT I DO NOT HAVE A CHOICE TO DRIVE OR NOT, UNLESS FORD PROVIDES A LOANER.

THERE IS A RECALL ON MY 2008 MILAN EVERY TIME I CALL THE FORD DEALER TO FIX THE PROBLEM THEY SAY THEY DON'T HAVE ANY AIRBAGS AND CALL BACK

TAKATA INFLATORS. I RECEIVED A NOTICE ABOUT THIS RECALL MANY MONTHS AGO. I'VE CALLED MY LOCAL DEALERSHIPS TO CHECK FOR A REPAIR AND THEY STILL (AS OF TODAY 10/4/18) TELL ME THAT THEY DO NOT HAVE THE PARTS AVAILABLE AND ARE NOT ABLE TO FIX. I CANNOT BELIEVE I'VE BEEN REQUIRED TO DRIVE AROUND WITH THIS HAZARD FOR SO LONG WHILE FORD HAS NOT BEEN ABLE TO COME UP WITH A SOLUTION. THIS IS NOT ACCEPTABLE.

STILL WAITING ON REPLACEMENT PART FOR PASSENGER SIDE AIRBAG INFLATOR. WAS TOLD BY DEALERSHIP THAT REPAIR WOULD BE IN 2ND OR 3RD QUARTER(2018). NOW BEING TOLD PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER 2018. I DO NOT HAVE ANY FAITH THAT THEY WILL BE AVAILABLE. I HAVE BEEN TRYING TO HAVE THIS REPAIR SINCE OCT OF 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A LETTER FROM THE NEW YORK MVA REGARDING THE TAKATA AIR BAG RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE ENTIRE DASHBOARD BUBBLED UP AND THE AIR BAGS APPEARED AS IF THEY WOULD DEPLOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEEKINS FORD LINCOLN (1625 SEEKINS FORD DR., FAIRBANKS, AK 99701, (907) 459-4000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THE PART HAD NOT BEEN SUPPLIED FROM THE MANUFACTURER WITHIN A REASONABLE TIME FRAME. THE DEALER (NAPLETON LINCOLN OF GLENVIEW, 847-825-0770, LOCATED AT 1610 WAUKEGAN RD, GLENVIEW, IL 60025) CONFIRMED THAT THE PART WAS UNAVAILABLE AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT CONCERNING NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). A LOANER VEHICLE WAS NOT OFFERED BY THE DEALER WHILE THE CONTACT WAS WAITING ON THE PART FOR MONTHS. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND TO CHECK ON A LOANER VEHICLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY 11787, (631) 265-2340) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER REGARDING SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 - RENTAL CAR WAITING LIST. *LD *JS

OTHER CAR FAILED TO YIELD AT STOP SIGN. MY CAR HIT THE SUV IN THE DOOR AREA. MY FRONT END AND HOOD ARE DAMAGED. AIRBAGS DID NOT DEPLOY. MY CAR WAS IN MOTION ON A CITY STREET.

INFO FROM NHTSA (HTTPS://WWW.NHTSA.GOV/RECALLS): "JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" WE LIVE IN HOUSTON - A HOT, HIGHLY HUMID ENVIRONMENT. THESE AMBIENT CONDITIONS ARE SAID TO BE ASSOCIATED WITH A HIGHER RISK OF DANGER WITH TAKATA AIRBAGS. THE RECALL WAS ANNOUNCED NEARLY 2 YEARS AGO, AND THE EXTENT OF FORD'S RESPONSE INCLUDES THE FOLLOWING: "PARTS ARE NOT YET AVAILABLE, BUT YOUR VEHICLE IS SAFE TO DRIVE IN THE MEANTIME." (HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML) HOW IS THIS EVEN REMOTELY ACCEPTABLE? THESE AIRBAGS HAVE KILLED FEW AND INJURED MORE. YES, THE PROBABILITY IS LOW, BUT "SAFE FOR NOW" IS A LUDICROUS AND ARROGANT RESPONSE TO WHAT HAS BEEN CHARACTERIZED AS A LOW PROBABILITY, HIGH-POTENTIAL SAFETY RISK. IT'S EASY FOR FORD TO NOT CARE WHEN THEY ARE NOT ASSUMING THE HIGH-POTENTIAL PORTION OF THAT LOW PROBABILITY RISK WITH THEIR OWN LIVES. AGAIN, FROM THIS NHTSA WEBSITE: "LONG-TERM EXPOSURE TO HIGH HEAT AND HUMIDITY CAN CAUSE THESE AIR BAGS TO FAIL." (HTTPS://WWW.NHTSA.GOV/TAKATA-AIR-BAGS/TAKATA-RECALL-EXPANSION-WHAT-CONSUMERS-NEED-KNOW). LONG TERM EXPOSURE TO HIGH HEAT AND HUMIDITY? HOUSTON HAS VERY HIGH HEAT AND HUMIDITY FOR THE MAJORITY OF THE YEAR. IN THE MEANTIME, WE HAVEN'T BEEN USING THE FRONT PASSENGER SEAT OF OUR 2008 MERCURY MILAN. WHERE IS OUR COMPENSATION FOR LOSS OF USE? DO I NEED TO SEND 1000000 OF THESE USELESS COMPLAINTS DAILY FOR FORD TO BE PRESSURED TO ACTUALLY DO SOMETHING? I'M NOT IMPRESSED. JUNE 1ST, 2016 RECALL WITH NO ACTION TAKEN NEAR THE END OF Q1 2018? DO BETTER.