2004 Nissan Murano Body & Structure Problems

Rear subframe broke Confirmed by a mechanic

MY REAR CRADLE SUBFRAME CROSSMEMBER BOLTS ARE RUSTED AND HAVE SNAPED WHILE DRIVING DOWN THE HIGHWAY AT 60MPH I WAS LUCKY ENOUGH THAT I HEARD IT POP AND PULLED OVER, THE METAL USED ON THE REAR CRADLE WAS POORLY MADE AND IS A HIGH DANGER RISK IF I WOULD HAVE PULLED OVER IT WOULD HAVE CAUSED A REALLY BAD ACCIDENT FOR MYSELF AND OTHERS THIS ISSUE NEEDS ADDRESSED HAVE SPOKEN WITH OTHER WHO OWN THIS SAME VEHICLE AND THEY ALL ARE HAVING THE SET ISSUE WITH THE REAR CRADLE SUBFRAME CROSSMEMBER THEY ARE RUSTING OUT SOME DOESN'T HAVE KNOWLEDGE OF THIS AND ARE DRIVING THIS NEEDS TO BE ADDRESSED ASAP. THIS VEHICLE WAS IN MOTION ON A HIGHWAY

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUBFRAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TRUNK DOOR LATCH LOCKED AND WOULD NOT OPEN. *TR

THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!! *TR

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE FRONT DOOR HANDLE FAILED AND BECAME DETACHED FROM THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION. *TR

I HAVE A NISSAN MURANO 2004 WITH APPROX 66,000 MILES...ALL FOUR ACTUATORS FAILED AT THE SAME TIME. WHEN I LOOKED INTO THIS ISSUE ON LINE, I SEE THAT MANY OTHER MURANO OWNERS HAVE THE SAME ISSUE. WHEN THE ACTUATORS FAIL YOU ARE NO LONGER ABLE TO LOOK THE DOORS, THERE CAUSING A SECURITY ISSUE, ESPECIALLY IF YOU HAVE CHILDREN. I FIND IT STRANGE THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY HUSBAND AND PARENTS HAVE 2004 MODEL CARS, AND HAVE NO ISSUES WITH THEIR LOOKS. PLEASE HOLD NISSAN RESPONSIBLE FOR THIS ISSUE. *TR

AUTOMATIC LEFT SIDE DOOR LOCK DOES NOT FUNCTION AUTOMATICALLY. FRONT RIGHT SIDE AND LEFT REAR DOOR LOCKS ONLY WORK INTERMITTENTLY. I HAVE BEEN TOLD DOOR ACTUATORS NEED TO BE REPLACED. PROBLEM CANNOT BE FIXED WITHOUT COMPLETE REPLACEMENT. THIS APPEARS TO BE A PROBLEM EITHER WITH FAULTY DESIGN OR PRODUCTION. INABILITY TO AUTOMATICALLY LOCK DOORS FROM THE INSIDE COULD PRESENT SAFETY PROBLEM. *KB

AT APPROXIMATELY 60,000 MILES WITH THE AGE OF THE CAR BEING APPROXIMATELY FIVE (5) YEARS OLD THE FRONT PASSENGER DOOR WOULD NOT UNLOCK OR LOCK WHEN THE REMOTE ACTUATOR WAS USED. THIS GOT PROGRESSIVELY WORSE AND THEN LESS THAN A YEAR LATER THE DRIVER'S SIDE DOOR BEGAN DOING THE SAME THING. NOW NEITHER ONE OF THESE DOORS WILL WORK CORRECTLY AND OFTEN LOCK ON THEIR OWN WITHOUT THE REMOTE ACTUATOR OR THE INTERNAL MANUAL LOCKING SYSTEM BEING USED. THIS HAS SPREAD TO THE REAR DOORS TOO BUT ONLY INTERMITTENTLY AT THIS TIME. I HAVE READ ON THE INTERNET THAT MANY MANY OWNERS OF A NISSAN MURANO OF ALMOST EVERY MODEL YEAR EVENTUALLY EXPERIENCE THIS PROBLEM. THIS CREATES A SAFETY PROBLEM SHOULD ENTRY INTO THE VEHICLE OR EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION BE REQUIRED BECAUSE THE DOORS WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT A KEY AND THE ONLY DOOR THAT HAS A KEY SLOT IS THE DRIVERS SIDE FRONT DOOR. IF THE KEY'S IN THE IGNITION HOW WOULD ANYONE ON THE OUTSIDE OF THE VEHICLE GET THE DOORS OPEN IN AN EMERGENCY? THERE WAS A RECALL ISSUED A FEW YEARS AGO IN AUSTRALIA FOR THIS VERY SAME PROBLEM ON A DIFFERENT NISSAN MODEL VEHICLE. IF THIS WAS A SAFETY ISSUE THERE AND WAS ACKNOWLEDGED BY NISSAN TO BE THEIR RESPONSIBILITY TO RESOLVE I CANNOT HELP BUT ASK "WHY ISN'T THIS BEING TAKEN CARE OF HERE IN THE USA BY NISSAN?" NISSAN AND THEIR DEALERS HAVE KNOWN OF THIS SAFETY PROBLEM FOR YEARS AND QUOTE BETWEEN $400 AND $500 TO FIX JUST ONE DOOR. MANY OWNERS REPORT VIA THE INTERNET THAT THIS PROBLEM EXISTS ON AT LEAST 2 DOORS AND SOME REPORT ALL 4 DOORS INCLUDING THE REAR LIFT GATE HAVE THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS PROBLEM AND PROTECT THE OWNERS AND OCCUPANTS OF THESE VEHICLES. *TR

GOOD MORNING! I AM HAVING TROUBLE WITH THE DOOR HANDLES ON MY 2004 NISSAN MURANO SL. THE FRONT PASSENGER SIDE HANDLE BROKE OFF ONE MORNING WHEN I TRIED OPENING THE DOOR, ABOUT ONE YEAR AGO. NOW, TWO WEEKS AGO, I WAS OPENING THE DRIVER'S SIDE FRONT DOOR, AND AGAIN THE HANDLE BROKE OFF. *TR

FAILURE OF REAR ENGINE MOUNT ON MY 2004 NISSAN MURANO WITH 40,000 MILES. WITHOUT REPLACING SAID MOUNT SAFETY WOULD COME INTO QUESTION. PARTS ARE ON ORDER IS THIS A COMMON FAILURE. SHOULD NISSAN BE HELD RESPONSIBLE AND MAKE GOOD? *NM

EVERY TIME I GET OUT OF MY CAR, PLACE MY FEET ON THE GROUND, AND THEN TOUCH METAL THAT BEING THE CAR FRAME OR CAR DOOR, I GET SHOCKED. THE ONLY WAY I DO NOT GET SHOCKED IS BY TOUCHING THE METAL CONTINUOUSLY AS I PLACE MY FEET ON THE GROUND AND THEN I AM ABLE TO CLOSE THE DOOR WITHOUT GETTING SHOCKED. THE ONLY OTHER TIME I DO NOT GET SHOCKED IS WHEN IT IS RAINING. THIS DOES NOT HAPPEN WHEN I GET OUT OF ANY OTHER CAR. I AM BEGINNING TO HATE MY CAR BECAUSE OF THIS. WHY IS IT DOING THIS. I HAVE TOLD THE PEOPLE AT THE DEALERSHIP WHEN I GET MY OIL CHANGED AND THEY HAVE NO ANSWERS AND DO NOT SEEM INTERESTED IN CHECKING INTO THIS. *NM

MY 2004 NISSAN MURANO BEGAN HAVING A "TINNY" NOISE COMING FROM THE FRONT PASSENGER DOOR. I THOUGHT THAT PERHAPS THE INSULATION HAD FALLEN DOWN, AND TOOK THE CAR IN FOR SERVICING ON 1-13-05 TO FERMAN NISSAN IN TAMPA, FLORIDA. I WAS TOLD THAT THE DEALERSHIP COULD NOT REPAIR THE DOOR, AS THE DOOR BEAM WAS BROKEN, AND THAT THE BODY SHOP WOULD HAVE TO REPLACE A DOOR BEAM. IN DECEMBER 2004, THE CAR HAD BEEN INVOLVED IN MINOR VANDALISM. A BRICK HAD BEEN THROWN AT THE REAR OF THE CAR, AND THERE WAS SAND ON THE PASSENGER DOOR. THERE WAS BARELY A DIMPLE ON THE EXTERIOR OF THE DOOR, BUT THE SERVICE DEPARTMENT SURMISED THAT SOMEONE KICKED THE DOOR, WHICH WAS WHY THERE WAS SAND, AND THAT THE DOOR BEAM WAS BROKEN IN THE PROCESS. I TOOK THE CAR TO A BODY SHOP FOR AN ESTIMATE IN APRIL 2004, AND THEY WERE SURPRISED THAT THE DOOR BEAM COULD HAVE BEEN SO EASILY BROKEN, AS THIS WAS SUPPOSED TO BE A SAFETY FEATURE OF THE CAR. I WAS TOLD THAT BECAUSE IT WAS A SAFETY FEATURE, A DOOR BEAM CANNOT BE REPAIRED, AND THAT THE DOOR WOULD HAVE TO BE REPLACED. I CONTACTED NISSAN USA IN ON APRIL 7, 2005, AND EXPLAINED MY CONCERNS THAT THE DOOR BEAM COULD BE SO EASILY BROKEN, WITH BARELY A MARK ON THE EXTERIOR, AND THIS WOULD NOT PROTECT PASSENGERS IN A CRASH SITUATION. I OFFERED THEM THE OPPORTUNITY TO INSPECT THE DOOR, AS A POSSIBLE MANUFACTURING DEFECT, AND POSSIBLY PAY TO REPLACE IT, BUT, PER COLLETTE, THEY WERE NOT INTERESTED IN INSPECTING THE DOOR. NEITHER WAS THE LOCAL DEALERSHIP, FERMAN NISSAN IN TAMPA, FLORIDA. HOWEVER, I WANTED TO BE SURE THAT THIS INCIDENT WAS RECORDED SOMEWHERE, AS I AM STILL CONCERNED THAT THE DOOR BEAM COULD BE SO EASILY BROKEN, CAUSING A POTENTIAL SAFETY HAZARD. I HAVE SINCE HAD THE DOOR REPLACED, AND THE EXPENSE WAS COVERED BY MY INSURANCE COMPANY.

I HAVE A NOISE/SQUEAK/RATTLE BEHIND MY GLOVE BOX. MY CAR HAS BEEN TO THE DEALER OVER 10 TIMES FOR THIS ISSUE AND IT HASN'T BEEN REPAIRED. IT IS NOT MAKING THE VEHICLE UN-DRIVABLE, BUT A BRAND NEW VEHICLE SHOULD NOT BE DOING THAT.*AK