Nissan · Murano · 2013
1
Recall
72
Complaints
4/5
Safety Rating
The 2013 Nissan Murano has 1 recall and 72 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: unknown or other (10 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
18.5% rollover risk in single-vehicle crash
Safety Features
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Remedy Status
Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL
The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
The contact owns a 2013 Nissan Murano SL. The contact stated while driving 65 MPH, the vehicle lost power. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who would not perform the work due to recalls on the transmission. The vehicle was taken to the dealer but has not been repaired. The contact stated the vehicle was repaired under a previous manufacturer recall that replaced the transmission, however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 166,000.
The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?
AT RUNNING TIME THE CAR STOP LIKE IF TRANSMISSION DISCONECTED
2013 Nissan Murano CVT Transmission known issue with CVT low pressure no fix only option is to replace transmission for more than the vehicle. Transmission will fail without any warning.
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB
FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.
I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.
WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Showing 1–20 of 25 complaints
The 2013 Nissan Murano has 1 recall recorded by NHTSA.
NHTSA has received 72 owner-reported complaints for the 2013 Nissan Murano.
The 2013 Nissan Murano received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2013 Nissan Murano are unknown or other (10 reports), steering (9 reports), power train (8 reports).
Yes. NHTSA has 1 recall on record for the 2013 Nissan Murano. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.