NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, unknown orange warning lights illuminated, and the message “Do Not Drive” was displayed. The contact was instructed by the dealer to immediately tow the vehicle to the dealer. The vehicle was towed to the dealer where it was diagnosed, and determined that a wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000. The VIN was not available.
My 2023 Nissan Rogue SV engine failed on February 8, 2026. It is currently not on the recall list, but has the same engine as on the recall list. I have contacted Nissan multiple times with no help. My Nissan has 108000 miles and I should have a documented case open with Nissan now. Nissan should repair my engine. I spent $24000 on this vehicle one year ago. This is unacceptable. The vehicle is sitting at the shop with cylinder three filling up with fluid. The Rogue never showed any check engine lights or anything. It just failed. It has the 1.5 liter 3 cylinder turbo engine. The vehicle started shaking. I parked the vehicle then it would not start back. Had it towed to shop to diagnose issue. They confirmed castastropic engine failure.
My husband and I had just cranked up our 2023 Nissan Rogue to warm up before putting our newborn in. Suddenly, it sounded like a gunshot. My husband looked back and the windshield had spontaneously shattered. Our back windshield just malfunctioned and we immediately called our Nissan dealer to report it. If we had started driving with our newborn in the back seat he could have seriously been injured.There were no warning signs or indications. Currently waiting on it to be inspected by the dealership, and insurance.
The contact owns a 2023 Nissan Rogue. The contact stated that while her son was driving 70 MPH, the vehicle abruptly lost power, and there was smoke coming from the engine compartment and tailpipe. The driver pulled over to the side of the highway and turned off the vehicle. The vehicle was towed to a dealer where it was diagnosed with engine failure. The engine was replaced, and the vehicle was repaired. The contact stated that the transmission failed after the engine replacement. There were several unknown warning lights illuminated, and the dealer informed the contact that the battery needed to be replaced. The battery was replaced; however, the warning lights remained illuminated. The dealer then informed the contact that the transmission needed to be replaced. The transmission was not repaired or replaced. The manufacturer was notified of the failure. The failure mileage was 76,633.
Was driving this morning 2/5/2026 to work when I noticed a very strong gas smell in my cabin. The smell make me light headed and nauseous after a few minutes of driving and I am concerned for my safety.
Loud whirring and humming no side coming from the driveshaft when the temperature is below 30°. It goes away when driver for about 3-5 miles and comes back when it cools down next drive
While I was leaving a restaurant my back windshield spontaneously shattered in the middle of me driving it, I had the front and back heat on at the time it’s shattered, I am a first-time driver at the age of [XXX] , and I was extremely terrifying for my safety and other drivers safety while I drove my vehicle after the glass shattered out of nowhere due to no fault of my own, was worried about glass being thrown around in the vehicle, but got the vehicle home safely, I am now responsible for paying out-of-pocket for Safelite to replace this back windshield, there were no warning signs it just shattered on its own! Then I found that there was a class action suit against Nissan rogue 2021-2025 saying that the back windshields are defective. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My rear view window shattered with no impact or anything to cause it. I was backing out of my garage rear end first, and it was a loud bam!
The contact owns a 2023 Nissan Rogue. While driving approximately 60 MPH, the vehicle decelerated to 30 MPH. The vehicle went into LIMP Mode; however, the vehicle was able to be driven to a certified mechanic. The mechanic diagnosed the vehicle and determined that the catalytic converter could have contributed to the failure. The mechanic retrieved DTC: U06652 and U2105 and associated the failure with NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The mechanic cleared the fault codes, and the vehicle was driven to the dealer. The dealer was unable to retrieve any fault codes. The fault codes returned after leaving the dealer, and the failure reoccurred. The vehicle was returned to the dealer the following day, and the dealer reprogrammed the engine control module(ECM) software. The failure persisted and the dealer then diagnosed the vehicle with an emissions failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,200.
The contact owns a 2023 Nissan Rogue. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was initially taken to an independent mechanic where the DTC for a failure with the turbo charger was retrieved. The vehicle was then taken to the dealer, where no errors codes were retrieved; however, the check engine warning light returned two weeks later, and the vehicle was returned to the dealer. The dealer then performed an engine cylinder pressure test which determined that the cylinder head had failed, and coolant was moving through the turbo charger assembly and the catalytic converter. Due to the damage, the contact was advised to replace the engine. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling) which was associated with the failure. The vehicle was taken back to the dealer and was informed that since the vehicle had not produced DTC: P0424 (Engine Oil Pressure Low) the recall did not apply to the vehicle. The manufacturer was notified of the failure, and the contact was informed that the vehicle had qualified for a Goodwill repair. The contact escalated the issue to a supervisor and was informed that any decision made by the manufacturer was the final decision. The contact was provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 99,000.
I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times
I purchased this vehicle as a Nissan Certified Pre-Owned in July 2024 and also purchased an extended warranty. In June 2025, I received notice of the KR engine bearing recall affecting this vehicle. I brought the vehicle to Nissan dealerships three separate times regarding this recall and related concerns, but no repair was performed and I was told to wait because a remedy was not yet available. On January 29th, while driving, the vehicle began shaking severely and white smoke began coming from the tailpipe. There were no warning lights. The vehicle became undrivable and had to be towed to a Nissan dealership. The dealership diagnosed the failure as a failed EGR cooler that allowed coolant into the engine, which they state destroyed the engine and requires a full engine replacement. The dealership is now claiming this is not covered under warranty, recall, or extended coverage. However, the KR engine bearing recall specifically addresses internal engine defects that can lead to overheating, coolant system damage, and engine failure. The EGR cooler failure appears to be secondary damage caused by the known engine defect described in the recall. I had already presented the vehicle multiple times to Nissan for this issue after the recall was announced, and no repair was made. I am now being told I must pay for a full engine replacement on a vehicle with an active engine recall and extended engine warranty coverage, despite having sought service multiple times before the catastrophic failure occurred. I believe this is a direct result of Nissan failing to properly address a known engine defect covered by recall, and I am concerned this represents a broader safety issue for other owners whose engines may fail before Nissan implements a remedy.
My car had been parked while I was at work. I was the only person there. I got in the driver's side seat and put my purse in the passenger seat. I heard a lost pop and the back glass exploded in the hatch.
Rear hatch window on my wife's 2023 Nissan Rogue shattered while parked inside of or residential garage. Damage happened between the hours of 12am and 7am this date. Vehicle was stationary and not in motion. Temperature of garage was 46 degrees as shown on our garage door opener panel. As per an internet search, this is an ongoing problem with the 2012 to 2025 Nissan Rogue. I attempted to contact Nissan North America on this date but their offices are closed until Monday January 26, 2026. Dealership stated this date that they do not repair windows and DID NOT STATE THIS HAS BEEN A PROBLEM WITH THE ROGUE VEHICLE. Vehicle is not driven that much and as of this complaint on has 6,768 miles on the odometer.
The contact owns a 2023 Nissan Rogue. The contact stated that while driving an undisclosed speed, there was a loud popping sound coming from the vehicle, and the children inside the vehicle discovered that the rear windshield glass had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the liftgate needed to be replaced because the glass was stuck inside. The rear windshield glass was replaced by the insurance company. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 29,509.
The contact owns a 2023 Nissan Rogue. While entering the vehicle, the contact became aware that the rear windshield glass was cracked. The corners of the glass were intact, but there was a circular hole in the center of the glass. The vehicle was not taken to be repaired. The contact believed that the failure was due to the rear windshield glass being defective. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Rear window EXPLODED sending glass 10' out and then 4 to 5 feet inside the vehicle. Defroster had been turned off about 15 minutes prior. Was starting to backout of parking spot when an explosion of glass flew in/out of vehicle then hissing sounds, ending with sound of glass falling.
The contact owns a 2023 Nissan Rogue. The contact stated that the check engine warning light was illuminated, and the vehicle accelerated slowly with the RPM at 3,500. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling) days later. The vehicle was taken to the dealer, and it was confirmed that the VIN was included in the recall. After running the test, the dealer concluded there were no issues with the vehicle and that only the battery needed to be replaced. The dealer reprogrammed the engine control module (ECM) software for the NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact was informed that the vehicle was included in another recall regarding the turbo charger under DTC: P4847; and replaced the turbo charger hose. The contact replaced the battery. Two days after replacing the battery, the vehicle failed to exceed 35 MPH, with the check engine warning light became illuminated. The vehicle was not returned to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Engine failed while driving at a high speed while driving in the middle lane on the Garden State Parkway. The engine light came on and my speed started to decrease. Thankfully I was able to pull to the shoulder before the car stopped completely. I got the information about the recall after this happened and was dated for the day after the failure. It has since been replaced through warranty.
Jc Billon supposedly fixed the gas line recall but unfortunately my car still smells like gas from time to time and I have reached out numerous times with no call backs and they still have not reached out about the engine recall
how brake failure caused the Rogue to crash. “I was coming up on a stop and was trying to slowly come to a stop. But I noticed that my car wasn’t slowing down. So, I tried to brake harder by pushing on the brake pedal, but the pedal resisted my foot pressure. I pressed harder on the pedal, but the car didn’t start to beep the collision warning. I was not in control of the braking system (and) the car would not stop. The car wasn’t allowing me to brake. as everything happened so fast. I ended up rear ending someone.”
1) My 2023 Nissan Rogue experienced a catastrophic engine failure, and it is available for inspection. 2) The safety of myself and my grandchild was at risk when this happened while I was driving the vehicle. 3) We had the vehicle towed to the Nissan dealership where we purchased the vehicle. Within a very short period of time, we received a call from the dealership stating the head gaskets were blown and would require a complete engine replacement. 4) The vehicle has been inspected by a Nissan service department. My vehicle is a part of a recall for the1.5L VC-Turbo engine family. The service department said their protocol was to read the ECM, and if it did not indicate bearing failure, the recall did not apply. 5) Prior to engine failure, the vehicle began running rough. At no point did we receive any overheating warnings, temperature alerts, or coolant system notifications. This began happening about 3 days before the engine stopped working. I will attach below the correspondance between myself and the Nissan service department.
During highway driving, my 2023 Nissan Rogue experienced sudden loss of power and entered limp mode without warning. Engine RPM surged abnormally, forward driving and collision avoidance sensors became disabled, and the vehicle could not accelerate properly. The fuel range also dropped rapidly during this event. This created a dangerous situation in traffic (I was in the mountains in Virginia) and placed me and other motorists at risk. The condition is intermittent and did not leave diagnostic codes. The vehicle was taken to a Nissan dealership, where recall repairs and ECM reprogramming were performed, but no root cause was identified and there is no assurance the problem will not recur. I am concerned this is a serious safety defect involving loss of propulsion and disabled safety systems.
On, January 16, 2026, the rear windshield spontaneously exploded as we were entering our vehicle
On Friday 1/16/26 @ 9 am, my daughter was backing out her parking space to go to school. As she barely drove forward, the car just suddenly stopped. She got the apartment maintenance guy to take a look, and he said the steering rods were broken and the car needs to be tow. It was inside the parking lot and there was no major impact for it to be broken. Its a 2023 Rogue with only 45200 mileage on it, so the rods should last longer then that. AAA towed the vehicle to Nissan dealership and dealership confirmed it was the inner/outer rod that needs to be replace. Dealership said it was likely due to a hard impact, but there was NO IMPACT at all in the parking lot. Car was sitting at the dealership waiting on parts for almost 3 months to have it repair. It was finally ready on Monday 4/6/26, and we were charge for $2275 and extra for battery that went dead sitting at their dealership for 3 months. This is obviously a safety concern that needs to be investigated. Lucky this happened in a parking lot. If this was on a main street or highway, it will cause a major accident.
Was driving in early morning heard a thud sound and discovered back window on hatch had shattered. No one was around, I did have the rear defrost on and not the wiper.
White smoke poured out of exhaust upon starting vehicle. When driving the vehicle will smoke and lose power/go into limp mode not letting you accelerate essentially causing you to stop in the middle of traffic or highway and causing the heat not to work. Same model with different vin numbers are already on recall but my vin number is not even though it’s the same engine and I’m having the same issues as the current recall
My back windshield shattered while driving at 25 miles an hour with no other cars around me. Sounded like a gunshot.
Engine blew up before warranty ended and then engine replacement only lasted 1000 miles just blew up again
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed downhill, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that oil had accumulated on the engine bearings; however, the failure was unrelated to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); which was associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure, and the recall repair was denied due to the mileage. The failure mileage was approximately 144,000.
RECALL 25V-437 REMEDY INADEQUATE - ONGOING ENGINE FAILURE VIN: [your VIN] Recall: 25V-437 (Engine Bearing) Recall completion date: [DATE] Dealer: [Dealer name, city] ISSUE: Vehicle continues in limp mode with "take to dealer" warning after recall 25V-437 was marked complete. CODES BEFORE RECALL: P0012 (cam timing), P0196 (oil temp sensor), P0507 (idle control), P161F (immobilizer) DEALER ACTIONS AFTER RECALL: - Refused to provide oil pan inspection results (whether metal debris was found) - Refused post-repair road test and verification scan as required by recall procedure - Claimed P0196/P0012 codes "unrelated to recall" despite Nissan TSB NTB25-007 documenting this exact pattern on KR15DDT engines - Charged $300 diagnostic fee for recall-related symptoms - Vehicle remains in limp mode after recall marked "complete" SAFETY CONCERN: Engine bearing defect recall remedy did not resolve engine failure symptoms. Vehicle unsafe to drive. Service advisor became hostile when I researched recall procedures and refused to follow Nissan’s remedy protocol. Nissan Consumer Affairs case opened 1/12/2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, parts to do the recall repair were not yet available. The vehicle was taken to a dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not available for the repair and informed the contact that a second notification letter would be issued once parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained unrepaired. The approximate failure mileage was 29,000.
As I was driving down the road, I heard a loud noise and the back windshield spontaneously cracked into tiny little pieces all throughout the entire back windshield. I parked and when I closed my door chunks of the back windshield fell off as well.
Was driving and out of no where all my engine lights turned on and got an engine light that turned on and says engine malfunction power reduced service.
The contact owns a 2023 Nissan Rogue. The contact stated that upon starting the vehicle, there was an abnormal clanking sound coming from the engine. There was no warning light illuminated. The contact proceeded to drive the vehicle; however, the vehicle failed to properly accelerate while driving 60 MPH and attempting to accelerate. The contact stated that the vehicle started to decelerate, and the contact pulled off to the shoulder of the highway. Due to the failure, the vehicle was towed to a dealer. A diagnostic test was performed on the vehicle, and metal shavings were found inside the oil pan. The vehicle was diagnosed with engine failure. The contact was informed that the engine long block and turbo needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact reached out to the manufacturer, and it was confirmed that the VIN was not included in the recall. The vehicle remained with the dealer unrepaired. The failure mileage was 76,000.
EGR valve and oil leaking The malfunction light came on and the car reduced power and almost killed me on the highway in Dallas Tx! Yes has been confirmed by trophy Nissan in Mesquite! I have also had to replace motor mount transmission mount torque strut mount the turbo hose! I have seen like 50 people have the same problem and saying they paid over $2000 to fix and car still breaks down! I will be contacting a lawyer! Every 2023 rogue with all these same problems need to be taken out of service and we need to be compensated! It should be illegal for a business to sell “new” cars that are unsafe with this many problems! It isn’t right for my first time going to a car dealership to buy a reliable car because I drive out of town for work and get a piece of crap car!! I could have bought a cash car and these same problems!!! Ughhhhh
This is a rental vehicle- I had several incidents when I could not stop the vehicle. Above the brake is a structural bar about 1/2" in diameter. I wear a size 13 shoe. At several red lights I tried to apply the brake but the car would not stop. (I did stop before hitting anyone) Upon investigation I discovered that my toe was pressing on the bar, not on the brake. Only when my shoe's heel was on the floor was I able to clear the bar and step on the brake. I normally keep my foot somewhat higher than the floor when braking my own car, so this was a dangerous surprise to me.
I found that the back windshield of my 2023 Nissan Rogue, which I had parked in my garage, was chipped, and the glass shards were scattered on the ground.
I am reporting a recall remedy compliance concern related to NHTSA Recall 25V-437 for my 2023 Nissan Rogue. In Nissan’s Part 573 Safety Recall Report, Nissan states that dealers WILL inspect the engine oil pan for metal debris as part of the recall remedy. ECM reprogramming is described as a follow-up step when no debris is found. In my case, Nissan dealers were instructed under NTB 25-055B to perform only an ECM reflash and return the vehicle to service without inspecting the oil pan. Nissan Consumer Affairs confirmed to me that Part 573 has not been amended, but that dealers are following internal bulletin guidance instead. My recall is marked “complete” despite no oil pan inspection. I possess independent oil samples showing visible metallic debris consistent with bearing wear, which were visually observed by the dealer but not formally inspected via oil pan removal as stated in Part 573. I am concerned that Nissan is not executing the recall remedy as filed with NHTSA and is instead relying on ECM monitoring that may result in loss of motive power during driving, which is the same safety risk the recall identifies. I am requesting NHTSA review whether the recall remedy is being implemented in accordance with the submitted Part 573 report.
fOR THE LAST FEW MONTHS i KEEP ENCOUNTERING WARNINGS ABOUT ENGINE EMMISION CONTROL SYSTEM MALFUNCTION, THIS HAPPENS DURING LOND DISTANCE TRAVEL AND SLOWS DOEN THE CAR CONSIDERABLY AND MAKES IT UNSAFE TO DRIVE AS IT WILL NOT DRIVE GREATER THAN 30M/HR. THE EXACT MESSAGE IS MALFUNCTION INDICATOR LIGHT (MIL) EMISSION CONTROL SYSTEM MALFUNCTION
The moment it happened I'm cruising at 75 mph, highway humming under the tires, everything normal. Then—without warning—the engine doesn’t just stumble, it fails. A sudden jolt, a surge of noise that doesn’t belong, the power dropping out like someone pulled the plug on the entire vehicle. In a split second, your brain goes from autopilot to full survival mode. My hands tighten on the wheel. My eyes snap to the dash. My mind is already calculating: *Shoulder? Speed? Traffic? What’s behind me?* It’s the kind of moment where you don’t think—you react. And afterward, when the car finally coasts to a stop and the adrenaline drains, you’re left with that hollow, shaky feeling that only comes from a real scare. Why the sounds bother me now I think my reaction now isn’t irrational. It’s your nervous system doing exactly what it’s designed to do after a sudden, dangerous event. When something fails at highway speed, your brain tags it as a threat. So now: - A faint rattle becomes “Is it happening again” - A vibration becomes “What did they miss” - A normal engine note becomes “What if I’m not safe” That’s not weakness. That’s pattern recognition. It’s your brain trying to protect you from a repeat of a moment that could have gone very differently.
The rear window exploded out of no where on my 2023 Nissan Rogue. It was parked, I was outside when this happened. No vehicles or other people around, window just exploded. Glass and weatherstripping were blown across the parking lot. Nissan consumer affairs state they will do an investigation and they may or may not help. Once this happened I see many other Nissan owners experience this same thing! Extended warranty will not cover this... As I sit here 3 days before Christmas, travel plans ruined, and the uncertainty of a thousand dollar fix hanging over my head. This is definitely a manufacturing defect, and this should be covered at no cost! A recall also needs to be issued! I'm just grateful I was not driving down the road when this happened, as I see other Nissan owners had this happen to them.
I am submitting a complaint regarding my 2 year-old vehicle due to a recurring/mechanical issue that is impacting its safety and reliability. While I understand the vehicle’s age, this problem appears to be beyond normal wear and tear and warrants review. In addition the condition has resulted in ongoing problems that I believe require further evaluation and resolution.
The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact stated that while driving approximately 70 MPH, the vehicle lost power. The contact pulled over to the side of the road, and there was smoke coming from the engine compartment. The vehicle was towed to a dealer, where it was diagnosed, and determined that the engine needed to be replaced due to the main bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure, but refused to repair the vehicle because sludge was found in the oil pan. The failure mileage was approximately 90,000.
My 2023 Nissan Rogue rear Window just exploded out. It was not a hot day. I parked in my driveway, came out next day to seer glass all over and my rear window shattered. From what I’m learning this is a common issue
While driving on the interstate there was a loud explosion, like gunfire, and the sunroof exploded.We had just gotten on the interstate and was going between 55-60 mph.
The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The contact stated that while the vehicle was idling, it vibrated abnormally. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2023 Nissan Rogue. The contact stated that while starting the vehicle, the rear window on the liftgate was shattered. The contact stated that the vehicle had been parked in the driveway. The contact checked for branches or stones near the rear end of the vehicle that might have caused the glass to shatter. The contact had not seen evidence of any debris or objects nearby to cause the rear window to shatter. The contact had not taken the vehicle to a glass shop or a dealer to have the vehicle diagnosed. The vehicle had not yet been repaired. The manufacturer was informed of the failure and filed a case for the contact. The failure mileage was approximately 41,000.
My engine has a recall. When i would start my car the engine would stop half way in son I went to the repair shop twice. One time they tell me, there's an active recall.The next time they tell me there isn't. Its a back and forth and then they tell me they are not going to replace it until nissan tells them its okay. They told me to file a claim with nissan which I did as per their instructions and the representative has be giving me no information for 2 weeks. Stating she will "keep trying and call me back" now they are telling me the engine doesnt need to be replaced but since October they were saying it does.
Back windshield exploding on its own with use of defroster!