NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Since last November 2024 I have been trying to see what is wrong with my car. Previously I took it to Nissan for a thoroughly check just for them to tell me I went over my miles and they wasn’t able to fix my car with my warranty. I have taken my car to 3 different places where they all tell me different things are wrong but that is not the problem. The noise has been coming from my engine sounding like something is going to break on my car. The more I push down on the accelerator the more worst the noise get. I am tired of driving this car like this and I don’t know how to fix it. If I have to I will be getting my lawyer involved for negligence.
Component/System Malfunction: I own a 2023 Nissan Rogue and have experienced excessive engine vibrations since the beginning. Despite multiple service visits, the issue persisted, ultimately leading to a complete engine failure at 64,000 miles. Safety Concerns: The vibrations and power reduction warnings compromised safety. My car eventually broke down in Vail, CO, leaving me stranded in freezing weather for four hours while waiting for assistance. Dealer/Service Center Findings: At my first service visit, the dealership diagnosed a transmission mount issue and claimed to have fixed it, but the problem remained. The check engine light appeared twice, along with an “Engine Power Reduced” warning. The dealership found no immediate issues. At 64,000 miles, my car broke down, and the check engine light reappeared. The dealership initially couldn’t find the problem but later performed a compression test and quoted a $10,000 repair estimate. Manufacturer/Inspection History: I reported the issue multiple times before my warranty expired, but Nissan failed to take corrective action. Now, just 4,000 miles past the warranty, I am being asked to cover the full cost, despite having records proving I reported the issue earlier. Warning Signs Before Failure: •Heavy engine vibrations at startup and idle. •Two check engine light incidents. •“Engine Power Reduced” warning message. •Complete breakdown at 64,000 miles, leaving me stranded in cold weather for four hours. Conclusion: This defect was present from the start, yet Nissan failed to address it. I request an investigation, as this may be a widespread issue affecting other Nissan Rogue owners.
Traveling on highway in Washington DC, cruise control shut off and powered down car, electrical warning for rear doors not closed, seat belt and airbag warnings. Engine lights came on by the time we got into NY, gas fumes in cabin, and oil was down 2 quarts. Car would not go over 40 at times. Car has been at dealership for over 65 days with work done to turbo, cvt transmission, bearings, leaks in headliner, oil consumption and electrical issues, etc. NCA and BBB claims filed, only given some of the work orders as dealership and NCA refuse to provide anything. Defect Form sent to NCA as well. Independent mechanic also reviewed car after it was initially returned to me for less than a week. Mechanic supplied a write up and pics confirming the transmission and oil leaks as well as leaks in engine and electrical issues were not resolved. In addition, the car now has water leaks on headliner and it smells moldy. Please note: this site only allowed me to add 1 document. I can provide all documents if you provide an email or link to do so. Thank you
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
2023 Nissan Rogue constantly smells of gas fumes on the interior. I have had my vehicle in numerous times over the last few months because the fumes are making me lightheaded to the point that I need to pull over and I constantly have headaches. I have a complaint filed with Nissan and their "fix" is to compensate me for my inconvenience with no genuine concern over the fact that this is causing health issues. They released a new supposed fix which is a replacement of another hose. I'm concerned about my health but also the safety of myself and others while I'm driving due to feeling so lightheaded.
~the rear windshield shattered while driving ~was unable to see out the rear windshield, extremely loud ~the windshield was repaired by an independent service center; Nissan took no responsibility ~the vehicle was not inspected ~no warning, just shattered
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at approximately 74 MPH on the interstate, the vehicle lost motive power while accelerating. The vehicle felt like it was out of fuel. The contact restarted the vehicle, but the vehicle failed to accelerate. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (ENGINE AND ENGINE COOLING, ENGINE). The contact stated that the vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine block was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred. There was an abnormal odor coming from the vehicle. The dealer test-drove the vehicle but was unable to identify the odor. The manufacturer was not contacted. The failure mileage was approximately 78,000. The VIN was not available.
In August 2024, I purchased a 2023 Nissan Rogue. On January 12, 2025, after a cold front brought ice and snow into our area in North Mississippi, I noticed that the rear windshield was busted. When I contacted my insurance provider, I was informed that there was no information stating that this issue was expected. I filed a claim and had a new windshield installed.
Windshield Durability... Purchased 11/22 *Cracked 3/23 Replaced 1/24 *Cracked 3/24 *The replacement window arrived cracked. Another replacement window was ordered. Replaced 10/14 *Cracked 1/25 Replacement... TBD I have never replaced a windshield on my previous Nissan Rogues (2014 or 2018 models) before. What is happening with the quality control of materials or the windshield design? included some of the text messages and images of previous damages. FORMAT would not allow an upload as pdf or JPEG, all under the required size limit. ??
Rear window shield busted randomly in cold. Car was parked and when I returned to parked car the rear window was shattered.
Case #XXX for my 2023 Nissan Rogue SL VIN [XXX] . The vehicle is subject to Recall Code R25D1 (ROGUE MY21-23 KR ENG XXX), involving CVT bearing deterioration and metallic debris circulating within the engine. My vehicle has exhibited rough operation and was inspected at Wood Nissan in Lee’s Summit, where no defect was acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving down the highway going approximately 55 MPH, the vehicle lost power in the middle of the highway and shut off completely, with a sudden warning that said “Engine Malfunction.” The vehicle stopped in the middle of the highway and smoke began filling the cabin, leaving me to believe there was a fire under the hood. I evacuated the kids out of my car and pushed it off to the side of the road, then called the fire department. When the vehicle was towed to a Nissan dealership they discovered that there were many large metal chunks in the oil pan and the engine needed to be completely replaced. The vehicle only has 50,000 miles on it and is technically covered under powertrain, however Nissan is trying to get out of covering the replacement of the engine. There have been many documented cases of this exact thing happening to this make model and year Rogue. Nissan needs to take responsibility before someone dies. This incident was incredibly dangerous and could have ended catastrophically had I not pushed the car off the roadway.
On December 31st, 2024, we came out from the grocery store to our 2023 Rogue which we had been running errands in all day and the car wouldn’t start. We then tried to give it a jump, replaced the battery, and checked fuses. None of these helped so we had it towed to Firestone. The tech there stated he found coolant in the spark plug wells and told us we needed to have it sent to the local Nissan dealer we bought it brand new from. After the Nissan techs inspected the car, we were told it needs a whole new engine. The car has had proper maintenance and oil changes its entire life and only has 61,000 miles and now it needs a new engine due to premature engine failure.
The Propilot safety system shuts down after 40 miles. Nissan has sent out a super technician and states there is no cure. This has gone on since I purchased the vehicle over a year ago. Nissan still has no cure. The Propilot system utilizes cameras and radar to maintain a safe distance from the vehicle ahead and keep the vehicle centered in its lane. Hi Chris, We drove the Rogue to Larned Saturday from McPherson on [XXX] . The cruise control shut off 4 times. Forward driving aids disabled. It took 5 to 10 miles each time to reset, then it worked without stopping or turning off the car. There was a lot of traffic and there are several towns we went through. I don’t think the sensors were bored from a plain path. The sensors were not dirty. Does Nissan have a cure for this? Thanks, [XXX] This appears to be a normal operating characteristic of this vehicle. This problem occurs when the radar has no feedback due to what they refer to as barren conditions. Once the radar receives feedback the system returns to operating normally. I understand your concerns and frustrations, however, we cannot repair a vehicle that is operating as designed. Thank you, Chris Reddig Service Manager Marshall Motor Company INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Nissan Rogue. The contact stated that while driving approximately 65 MPH, the engine overheating warning light illuminated. The contact started to drive back to the residence; however, closer to the residence, there was white smoke coming from the exhaust pipes and the vehicle started losing motive power. The vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion in the engine block, causing damage to the head gasket and the engine block. The vehicle was not repaired. The contact was aware that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); and related the failure to the recall. However, the contact called the dealer and was advised that the failure was not covered under the recall. The manufacturer was informed of the failure and confirmed that the failure was not covered under the recall. The failure mileage was approximately 122,000.
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
My vehicles tie rods broke on my way home from work while I pulled slowly onto a snowy road from my work driveway. I felt my car slide and tap the side of a curb, or so I thought. When I couldn't drive the vehicle I had to have it towed. The Nissan dealership I took it to said the damage, $9000, was caused by bumping into the curb. My insurance company did not agree with their repair amount and my vehicle was again towed to a nearby alternate dealership. After one month and half, my vehicle was repaired and I picked it up, only to find that the vehicle is intermittently vibrating and shaking. I believe this is the prelude for the same issue I had before. The break in the tie rods made me lose control of my vehicle. I have since seen tie rod recalls from Nissan and multiple complaints about the same issue. I am afraid for my safety while driving this vehicle. I contacted Nissan Consumers Complaints and they wanted me to wait for their 90 day investigation in order for them to take responsibility for anything, while I remained in a rental I had to pay for. This puts not only myself at a safety risk, but anyone who is driving with me or near me. I told that to Consumers Complaints. I don't want to see anyone else get hurt because of this issue. My vehicle is currently available for inspection. I am leasing it at $500 a month and am afraid to drive it.
The contact owns a 2023 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for a routine oil change and was informed that the oil pan drain plug was made of metal; however, the oil pan threads were made of plastic. As a result, oil was leaking from the oil pan due to the threads being stripped. The contact was referred to the dealer who acknowledged the failure and agreed to replace to oil pan under warranty; however, the oil pan was replaced with another oil pan with the same issue. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 19,990.
Gas smell from outside car. Can smell under hood when opened also.
See attached document for complaint
The rear window of the vehicle exploded with no impact. After backing out of my driveway I was pulling forward down the street and my rear window exploded. There was a pop and crackle sound. There was no evidence on the vehicle that something struck the window nor was there anything seen in the cameras around my home. When I got out of the vehicle and shut my door the glass fell into the trunk of the car and a piece went into the door handle which shorted it out and it needed to be replaced after the glass was replaced.
I'm seeking reimbursement for purchase of new oil pan, $618.99 plus tax. From further investigating, the main issue is Nissan chose to use plastic oil pans in this vehicle. I took my vehicle to Walmart for oil change and company would not complete due to they reporting previous issues with Nissan Rogue oil system. They told me there was a recall. I called Carmax, place of purchase, and was told no recalls. I called Nissan dealership and was told no recalls. I then took my vehicles to Suns Auto and reported what was told to me by Walmart. Suns Auto said soon as they touched the oil plug it exploded off and they were unable to replace. This caused all of the oil to drain out annd therefore making car undriveable. At that point, if I wanted to drive my vehicle, I had to pay for replacing oil pan which was $618.99. I've been trying to get some type of compensation from all mentioned above but no one is taking responsibility. Neither would compensate or work with me on minimizing my out of pocket cost. I hope you understand my dilemma and assist. Very disappointed, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Having issues getting my oil changed....problems with drain plug and oil pan.....still having issues recently, no Nissan or Walmart mechanics won't touch my car. They all would tell me to take it back to dealership
Back window exploded. On interstate 55 mile marker 265. No other vehicles were close. No debris on the road. This is happening to Nissan vehicles.
I received a Forward Collision Warning at approx. 35,700 miles. The distance sensor failed and the vehicle would not stop from hitting the car in front of me. I was able to swerve to avoid collision. Took to dealer at approx. 38,000 miles and they determined an internal failure in the distance sensor. Distance sensor and bracket was replaced. Labor and parts were $1,122
The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). However, the part to do the recall repair was not yet available. The contact stated that while driving at 45 MPH, the vehicle went into LIMP Mode. The message engine malfunction was displayed on the instrument panel. The contact pulled over to the side of the road. The vehicle was towed to the dealer, who diagnosed that the valve body had failed. The vehicle was repaired. The contact stated that on a separate occasion, while driving at 65 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the heat oil indicator had overheated. The vehicle was repaired. Most recently, while driving at 25 MPH, the check engine warning light illuminated. The contact drove to the residence. The vehicle was then taken to the dealer, where it was diagnosed with solenoid failure. The vehicle was not repaired due to the cost and parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
the vehicle still hesitating, it has very poor acceleration, the car drinks, some more gas than usual, and the car also burns oil. Also, the transmission light comes on more than usual.
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
See attached document for complaint.
Back windshield spontaneously combusted while parked and vehicle not in use.
There is a problem with a tapping noise from the engine. It normally happens when lightly accelerating. “Nissan Rogue 2023, with 3 Cylinder, 1.5L DOCH 12-valve Super Charged, 201 hp, 225 lb-ft torque, XTRONIC CVT”. It started at about 11,000 miles but has continued and is now about 23,000 miles. I had the car in for a part replacement under warranty November 18, 2024 and asked for a test drive with a technician to observe for noise with me. We both heard the noise and the technician said it could be a couple of things. 1. Something could be loose in the engine linkage. 2. Could have something to do with the Turbocharger linkage or activator. 3. Could be just because it is a 3 Cylinder engine it is just a little more noisy (don’t by that). 4. I asked if it was possibly that the timing was slightly off. Technician said the only way to check, would be to have to drop the engine since you could not access the ports as it sits in the engine compartment. 5. I use regular 87% Octane gas as called for in the manual and told the technician that another dealer mechanic suggested trying premium grade Octane and see if that helps. I tried higher octane gas and still making the same sound when lightly accelerating from a stop or turning a 90 degree corner. 6. The next oil change, I will check to see if any metal shaving are in the oil. I will need to take it back in to the Nissan Dealer soon to have a discussion again.
Rear window of car spontaneously exploded inward and completely shattered. Vehicle was parked/stationary when this happened in a covered garage. No sudden temperature changes, no external or internal damage to the window before the window exploded.
Vehicle was brought in for an oil change and service appointment at the Nissan dealership the day before and was then driven 300 miles. The following day, it was being driven at 40-50mph in residential area when suddenly the gas pedal became unresponsive and the vehicle slowed down on its own in traffic. The message appeared on the screen "Engine Malfunction, Power Reduced, Service Now" and the car would no long go faster than 12 mph. The car had to be turned off and on 4 times before the error cleared and was then able to be driven again.
Draft Statement for NHTSA Complaint: My 2023 Nissan Rogue is subject to Recall No. 25V-437 for an engine defect involving the connecting rod bearings. This defect can cause sudden engine failure, loss of power while driving, or even fire. My dealership confirmed that no repair parts are available and will not be available until late 2025. Nissan Consumer Affairs also confirmed there is currently no remedy, and they denied my request for a buyback. This leaves me with a vehicle that has a known safety defect but no available fix for the foreseeable future. I rely on this car daily, but I do not feel safe driving it because it could suddenly stall or catch fire, putting me and others at serious risk on the road. The problem has been acknowledged by Nissan and confirmed by my dealer, but no repair, inspection, or alternative remedy has been offered. I have already experienced documented engine failure with this vehicle on 3 separate occasions with the “check engine” light coming on. I have zero confidence in driving this vehicle safely for myself, my family and others on the road. I am requesting NHTSA’s assistance to ensure Nissan provides a timely remedy, as this defect significantly impacts the safety, use, and value of the vehicle.
The contact owns a 2023 Nissan Rogue. The contact stated that vehicle was taken to the local dealer for routine maintenance, and the contact was informed that the plastic oil pan brass drain plug had loosened, and oil was leaking. The dealer informed the contact that the oil pan assembly, PN: 11110-6RC1B; needed to be replaced. The vehicle was repaired. There were no warning lights illuminated. There was no indication of a leak. The manufacturer was contacted and opened a case. The approximate failure mileage was 10,000.
The contact owns a 2023 Nissan Rogue. The contact stated that upon beginning to accelerate from a green light, the vehicle lost automotive power. The contact was able to get off an exit to stop and park the vehicle safely on the side of the road; however, upon attempting to restart the vehicle the vehicle would not restart. The contact stated that the message "Power Failure - Vehicle Stalled - Please See Service". The vehicle was towed to a dealer where the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
My Rogue has had problems with the Pro Pilot adaptive cruise control kicking off at the most inopportune times on the highway since new. It's dangerous to be passing a semi and suddenly the cruise control stops working and the car immediately starts to slow down. Traffic behind me isn't expecting me to suddenly start slowing down without brake lights in a passing lane. I've been honked at and nearly rear-ended twice. I've had the car for nearly a year but keep reading of others with the same problem and no fix from Nissan. I waited to take it in for this problem hoping there would be a fix, but the dealer just states they can't reproduce the problem. Of course they can't; it's intermittent with no pattern. I can provide a repair invoice next week when I pick up the vehicle from the dealer.
DUE TO NEW MANUFACTURING OF THE OIL PAN BEING PLASTIC. THE THREADS OF THE PLUGS ARE BREAKING THE PLASTIC PANS. CAUSING THE PLUG TO BE UNABLE TO BE PLACED BACK AND NEW OILPAN TO BE INSTALLED. OIL PANS ARE ON 3+ MONTH BACKORDER GIVING APPERANCE THIS IS A VERY COMMON ISSUE.
My 2023 Nissan Rogue had recorded tread wear from 3 mm to 4 mm of tread left from my maintenance printouts I received from my dealer that started at around 16,000 miles (November 2024) despite having my vehicle serviced at a Nissan Service facility as per the recommended maintenance schedule from Nissan Motors. This was a potentially very dangerous situation with possible snow conditions that are associated with New England Winters. My tires were also rotated on a regular basis as well as per the recommended maintenance schedule for my 2023 Nissan Rogue. The tires that came with my car orignally were the Dunlop GrandTrek. I waited as long as I could to purchase a new set of tires because they were costly and I didn't have the money. My total bill came out to around $1,300 which included a recommended four wheel drive wheel alignment.
The screen for the Rear view camera is turning off for couple of seconds during the reversing of the car. During that time there is no visibility in the rear of the car and can cause an colossion.
While driving on busy highway the warning of the collision sensor and emergency brake sensors goes off, reduces speed tremendously while driving and never goes off. When this happened to me I was over miles from home stranded and had to drive under 30 mph to make it to an exit for safety and call a tow truck.
My back window exploded. I was just driving and the whole thing shattered. Thought I was shot with a gun but after the cops came they checked my car and found out this exploding window is common with the newer Nissan Rogues. I have the incident on dash cam too. I now have to pay $500 for my deductible to fix the window since Nissan won’t take responsibility. My car is being repaired tomorrow. I do have a police report number but I can’t move onto the next page without the report so I’m stating “no” but the answer is “yes”.
Back windshield shattered
Our 2023 Nissan Rogue with only 15,000 miles suffered complete engine failure (engine seized) driving on busy [XXX] passing through Baltimore. The safety of myself and my family was put at risk, and if we hadn't been in the left lane (allowing rapid access to the breakdown lane) we would have been in a multi-car pile-up going at high speeds. Afterward, my safety was at risk waiting for 5h on the busy highway waiting for a tow truck. There was a slightly rough engine sound just 15-30 minutes prior to the engine seizure, but no warning messages. The only message that appeared was "Engine Failure" at the moment the engine seized. The car was towed to the local Firestone Service station where they confirmed engine seizure with normal oil levels. We do not know if the oil had been compromised by infusion of gasoline (as we have now discovered is a problem with the Nissan Rogue engine). The car was subsequently towed to Bob Bell Nissan in Baltimore, and they have yet to inform us of their conclusions after 5 days. Route 9 Nissan in Westborough (where we bought the care) did not inform us that this was a potential problem nor that it is under investigation by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle vibrated abnormally. In addition, there was an abnormal knocking sound coming from the engine. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the failure occurred weeks after the vehicle was purchased. The failure mileage was unknown.
Just sitting in the driver's seat of the vehicle and the rear window exploded. Nothing touched it, nothing hit or bumped it. It just shattered. The car was parked as I had just gotten into it less than a minute prior. Only the driver's door was opened and shut for me to get into the vehicle prior to this incident. The hatch was not opened or closed directly prior to the back glass exploding. Upon doing a simple Google search, I am finding that it has happened to other people as well with these vehicles.