2015 Nissan Sentra Air Bags & Restraints Problems

On [XXX] I was driving my 2015 Nissan Sentra S (manual transmission) in Los Angeles, CA. While traveling at a moderate speed on a city street, another vehicle crossed into my lane, resulting in a direct, head-on collision. The impact caused severe damage to the entire front end of my vehicle: the hood crumpled, the front bumper and grille detached, and internal components such as the radiator support and crash bar were visibly deformed. The damage was so extensive that vehicle two’s (at-fault driver’s) insurance company declared the car a total loss. Despite the severity of the frontal impact, none of the airbags deployed. This was unexpected, as the collision was strong enough to stop both vehicles instantly—pushing my vehicle backwards until both vehicles came to a halt, resulting in significant structural deformation. There were no warning lamps, error messages, or previous issues with the airbag system prior to the accident. Photographs and video footage of the incident are available. As a direct result of the airbag non-deployment, my head and jaw made contact with the steering wheel, causing chest, jaw, neck, back, and shoulder pain, as well as severe headaches. After the accident, the vehicle was inspected by vehicle two’s insurance company and reviewed by Nissan’s Incident Investigation Specialist, Dakota McGregor. Nissan denied my claim for non-deployment of airbags verbally via landline. Nissan’s specialist, Dakota McGregor, refused to provide written documentation, technical justification, or a written denial of my claim, despite my requests. Furthermore, the specialist did not provide or disclose the threshold for airbag deployment in this vehicle, and no crash data or event data was collected or reviewed from the vehicle’s onboard computer. As a result, I am unable to determine the exact cause of the airbag system’s failure to deploy. I am filing this complaint because I believe this incident represents a potential safety defect with the air INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When a passenger sits in the passenger seat it doesn't register them in the seat and doesn't turn passenger airbag on. It always stays off and my air bag light on the dash never turns off. It's been like that since I bought the car in May of 2025. So any additional details are unknown.

My wife was rear ended and side collision accident. She was injured with side airbags both arm was severely cut. The steering airbag did not deploy as a result she had head injury and the upper teeth was push up when her head hit the steering wheel. She had to be pry out with a Crowbar tool.

The contact called on behalf of her son who owned a 2015 Nissan Sentra. The contact stated that her son was driving at an unknown MPH, when he crashed into a concrete structure. There were no warning lights illuminated. The air bags did not deploy. Her son had a concussion but later started driving to his residence; then was assisted by a police officer. The contact was not sure if a police report was filed. The police notified the contact regarding the accident. Her son was sent to the hospital with bruised lungs, and other minor injuries. The vehicle was destroyed and towed to the salvage lot. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

The airbag sensor fails to register the weight of a grown adult in the passenger seat. I have brought my car into a Nissan dealership to get this issue checked out, but I was told that there is no issue. I first noticed this issue approximately 5 years ago and has occasionally occured since. If the airbag sensor does not light up when there is a passenger (who is over 100 lbs and over 13 y/o) and does not deploy the airbag in the event of an accident, the passenger of my car could be seriously injured or killed.

Was in a car accident and totaled the car, however the air bags never deployed.

RECENTLY MY FAMILY WAS REAR-ENDED WHILE SITTING AT A STOPLIGHT AT A FOUR-WAY INTERSECTION ON A STATE ROUTE BY A DRUNK DRIVER TRAVELING MORE THAN TWICE THE SPEED LIMIT (40 MPH). FOLLOWING THE COLLISION, IT WAS DETERMINED THAT THE SIDE CURTAIN AIRBAGS HAD BEEN DEPLOYED. HOWEVER, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THE CRASH CAUSING INCREASED INJURY TO THE DRIVER AND FRONT PASSENGER OF THE CAR. THERE WERE NO OCCUPANTS IN THE BACK SEAT AND ALL OCCUPANTS WERE WEARING SAFETY RESTRAINT BELTS CORRECTLY.*DT *TR

APPARENTLY THE DEALER WHO SOLD ME THE CAR WITHOUT TELLING ME THAT IT WAS A PREVIOUS TOTAL LOSS AND NOW THEY REFUSE TO GIVE ME MY DOWN PAYMENT BACK.

DRIVER SEAT BELT WARNING INDICATOR REMAINS ILLUMINATED ON DASH DESPITE SEAT BELT BEING PROPERLY ENGAGED BOTH DURING USE AND NWHILE PARKED. UNDOING AND RECONNECTING THE SEATBLET DOES NOT CORRECT THE ISSUE. ALL ELECTRICAL CONNECTIONS ON BOTTOM OF DRIVER SEAT APPEAR INTACT.

MY CAR WAS STATIONARY AND THE FAULT THAT MANY NISSAN SENTRA HAVE WITH THE PASSENGER AIRBAG COMES OUT. I WOULD LIKE TO BE CHECKED. THERE ARE MANY CARS WITH THIS SAME PROBLEM THAT COMES FROM THE FACTORY.

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 30 MPH AN UNKNOWN VEHICLE STOPPED UNEXPECTEDLY AS A RESULT THE CONTACT CRASHED INTO AN UNKNOWN FORD. THE DRIVER' S SEAT LUNGED FORWARD AND THE CONTACT HIT THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES TO THE FACE AND CHEST MEDICAL ATTENTION WAS NOT PROVIDED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED THE LOCAL DEALER CARMAX (7180 N PALM AVE, FRESNO, CA 93650 (559) 490-7901) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000. THE INSURANCE COMPANY DEEMED VEHICLE A TOTAL LOSS. *DT

I WAS INVOLVED IN A WRECK GOING OVER 10 MILES PER HOUR ON THE FREEWAY AND MY AIR BAGS DID NOT COME OUT AND I FEEL THAT IS UNSAFE, THOUGH THEY CLAIMED THEY FIXED THE RECALL AT NISSAN. I FEEL AS THOUGH THIS CAR IS A DANGER TO MY LIFE AND OTHERS AS WELL. I WAS IN CALIFORNIA ON THE 10 FREEWAY AS MY BOYFRIEND WAS DRIVING. *DT*JB

AIRBAG WARNING LIGHTS UP REPEATEDLY - SYSTEM RESET THREE TIMES AT DEALER, AND PARTS REPLACED. IT IS IN SHOP FOR FIFTH TIME IN A YEAR! CAR IS STILL UNDER WARRANTY - THINKING ABOUT TRADING IT IN BEFORE THE WARRANTY EXPIRES.

WE RECEIVED ANOTHER RECALL NOTICE FROM NISSAN NORTH AMERICA REGARDING OCS (NON-OPERATION) OF PASSENGER AIR BAG. CONTACTED DEALER TO DISCUSS PROBLEM. WAS GIVEN THE SAME( NO ACTION ) ANSWER THAT WE GOT ON PREVIOUS VISITS. THIS SITUATION IS TOTALLY UNEXCEPTABLE. THAT AIR BAG SYSTEM IS DESIGNED TO PREVENT THE PASSENGER FROM CRASHING INTO THE DASH OR WINDSHIELD. I BELIEVE THE SOLUTION IS OUT THERE. I AM VERY CONCERNED FOR THE SAFETY OF MY PASSENGER.

TL* THE CONTACT OWNS A 2015 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 40 MPH OVER A DIP IN THE ROAD, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED SHOULDER BURN FROM THE AIR BAG DEPLOYMENT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO A COLLISION CENTER. THE VEHICLE WAS DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V242000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ..UPDATED 05/23/17 *BF ....UPDATED 06/21/17 *BF UPDATED 10/19/2017*JS UPDATED 9/28/18*JB

MY DAUGHTER TURNED OUT OF OUR DRIVEWAY AND TRAVELED ABOUT 75 YARDS AND SHE SAYS THE DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON CAUSING HER TO LOSE CONTROL AND HIT A DRIVEWAY CULVERT. SHE WAS ONLY UP TO ABOUT 35 MPH AT THE TIME OF THE ISSUE ON A STRAIGHT SECTION OF ROAD...UPDATED 06/06/17 *BF *AS

WHEN PASSENGERS SIT IN FRONT SEAT, INTERMITTENTLY THE AIRBAG LIGHTS GOES ON AND OFF. DON'T KNOW IF THE AIRBAG IS REALLY GOING TO WORK WHEN IT IS SUPPOSED TO. TAKEN TO DEALER AND THEY SAY NOTHING WRONG, BUT OBVIOUSLY THERE IS SOMETHING WRONG WHEN 200 POUND PERSON SITTING THERE AND THE AIRBAG SAYS IT IS TURNED OFF. DEALER WON'T DO ANYTHING TO FIX THE PROBLEM. TELLS ME THE CAR IS SAFE. I DON'T FEEL IT IS SAFE AND NOW FEEL I HAVE TO TAKE PICTURE OF AIRBAG NOTIFICATION WHEN DRIVING JUST IN CASE OF AN ACCIDENT TO PROTECT MYSELF. SHOULDN'T HAVE TO HAVE A VEHICLE THAT HAS SAFETY FEATURES THAT DON'T WORK PROPERLY. THIS TYPE OF PROBLEM OCCURS WHETHER THE CAR IS RUNNING OR NOT RUNNING WHEN THE PASSENGER GETS IN.

TAKATA RECALL. I BOUGHT A 2015 NISSAN SENTRA SL. I HAVE TAKEN IT BACK TO THE DEALERSHIP SEVERAL TIMES TO DEAL WITH THE ISSUE. STILL NOT FIXED. TALKED TO NISSAN CORPORATE TO FILE THE LEMON LAW. THEY DENIED ME. THEY ARE TELLING ME THAT THEY ARE GOING TO FLY OUT A SPECIAL TECHNICIAN TO CHECK IT OUT. THEY SAID THAT I NEED TO DRIVE MY CAR THAT DOES NOT HAVE WORKING AIR BAGS UNTIL THE TECH COMES OUT, WHICH MAY TAKE UP TO A MONTH. THEY SAID THAT THEY WILL NOT COVER A RENTAL CAR. THEY TOLD ME THAT MY WIFE CAN RIDE IN THE BACK SEAT UNTIL IT GETS FIXED.

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND BACK, AND SUFFERED A WHIPLASH. THE PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK, AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE LIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,475. THE VIN WAS NOT AVAILABLE. UPDATED 04/19/17 *LJ *CN