2021 Nissan Titan

I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely impair vehicle safety and usability. The infotainment head unit screen is completely black and unresponsive. The rear backup camera fails to activate when the vehicle is shifted into reverse, eliminating a federally mandated safety feature. During the first failure, the mirror adjustment controls stopped functioning simultaneously with the infotainment failure. Steering wheel audio controls do not activate or change the issue. Although my phone shows as connected to CarPlay when plugged into the vehicle, no display or control function during the failure. These failures have recurred three times, the 2nd time immediately after the first repair. Despite replacing the head unit on the 2nd attempt, it is in for a third time. In total, the truck has been out of service for nearly a month due to these electrical issues. The problem points to a systemic electrical or communication fault affecting multiple vehicle systems. The loss of the backup camera constitutes a significant safety hazard. The vehicle is currently unusable in its full potential in this condition. Repairs have been conducted under an extended warranty with Zurich, including previous head unit replacements. The dealer has performed extensive diagnostics. Electrical grounds, wiring harnesses, and control modules are suspected to be involved. Despite these efforts, the issue persists, significantly impacting vehicle safety and operation. The inability to use the backup camera compromises safety while reversing. The loss of infotainment and steering wheel controls reduces driving convenience and distracts from safe operation. Extended repair downtime affects my ability to use the vehicle reliably. Please advise.

NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they will not deploy under every condition, but I do expect additional protection outside of a seatbelt in a collision at a high rate of speed. In the first Collision, I was going 45 MPH. I had injuries to my neck and back. I had extensive work done to the suspension, drivers door, headlight, fender, bumper, grill, and the hood. In my second collision, a deer ran into my truck while I was traveling at 70 MPH. The head of the deer damaged the headlight and wiring harness, the bumper, grill, and hood and its body heavily damaged my passenger front door and fender. My passenger rear door also had some damage. No injuries occurred but the impacts should have caused a deployment. I am aware that there was a Recall on 2021 & 2024 Titans about the air bags having a delayed or failed deployment however I received no letter from this, neither is this in any of my printed service records. I would like Nissan to inspect my air bag system to see if there’s a defect that is causing them not to deploy or to make sure that my Titan was not missed in the group of trucks that had this defect, that way the recall can be extended to more 2021 Titans. I am in fear to drive this truck due to the fact that it may not protect me in the case of another accident. I am ready to purchase another Titan and have been loyal to the Nissan brand after owning 4 Altimas, 1 Armada, and soon to be 2 Titans.

The contact owns a 2021 Nissan Titan. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shut off as needed. The contact stated that the message "See Owner’s Manual" was displayed on the instrument cluster. The contact stated that the Owner’s Manual suggested that the ignition button should be placed in the off position for 10-seconds. The contact stated that the suggestion failed to work, and the contact waited until the vehicle ran out of fuel. The contact had the vehicle towed to a local dealer. The dealer informed the contact that water from a drain tube had leaked onto the power control module and caused a short circuit. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 39,878.

2021 nissan titan Recall transmission part on back order Vehicle unsafe

The contact owns a 2021 Nissan Titan. The contact stated that while driving at 40 MPH, another vehicle turned in front of their vehicle, causing the contact's front end to hit the other vehicle's passenger side. The air bags failed to deploy. Both vehicles had severe damage to the body of the vehicle. The contact received a concussion and needed medical assistance. A police report was filed. The vehicle was towed but the final decision regarding it being totaled had not been decided. The vehicle had not been taken to the dealer and the cause of the air bags failing had not been diagnosed. The vehicle had not received any repairs. The dealer was contacted, and they were referred to the manufacturer. The manufacturer was not made aware of the failure. The failure mileage was 77,000.

The contact owns a 2021 Nissan Titan. The contact stated that while reversing, the back-up camera display screen appeared distorted, with lines inside the image. The contact stated that the failure created a visibility hazard. The vehicle was not yet repaired. The local dealer was notified of the failure and informed the contact that the camera infotainment display needed to be replaced; however, the part was on backorder and not currently available. The manufacturer was also notified of the failure and confirmed that the part was unavailable. The failure mileage was approximately 47,000.

Vehicle stalled earlier in the day and displayed Service AT. Symptoms included loss of power, fluctuating service lights, but no DTC codes. Shortly after powering off and starting vehicle functioned as intended with slight smoke when activating ac. Vehicle stalled again later within the day, experiencing immediate loss of power with smoke emitting from the engine bay sides. Electrical system began to flash indicating malfunctioning with darker smoke indicating flame intensity. Vehicle was coasted to a safe location away from personal property and other vehicles to ensure safety of surrounding area. Fire Department was contacted as soon as possible after exiting the vehicle and removing as many personal belongings as possible. Truck was engulfed in flames and was unable to be salvaged. Total loss.

My Titan had no real indicators or trouble codes but failed into limp mode and began to smoke and caught on fire! Nissan refused to investigate as they claimed the 2021 was unaffected but shares the same manufacturer plant and engine harness from the 2020.

Twice after a rain I've found substantial amount of water leaking from the driver side, left side dashboard near the ebrake peddle and under steering wheel. The inside padding around the frame is soaked. It appears it could be broken windshield seal or leaking sunroof. I also have video.

The sunroof exploded due to the high temperature

I was traveling on the Interstate at about 50 miles an hour. I went under a bridge and my front crash avoidance sensors malfunctioned and the breaks were applied. My truck completely locked down to a stop and I could not get the truck to move. I in turn was hit in the rear end by a semi truck. The local Nissan dealership started that it was a known.

The contact owns a 2021 Nissan Titan. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal displayed an abnormal pulsation. The vehicle seemed to return to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined there was excessive wear on the front and rear rotors, as well as excessive wear on the rear brake pads. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 33,000.

Braking system activates when going under a bridge that is casting a shadow. This has happened multiple times

The instrument cluster on the dashboard and continuing down the center console, entertainment screen, heating/ cooling controls to the usb ports on my 2021 Nissan Titan..the entire cluster of indicator lights, alarms, settings etc. create a dangerous element of distraction never experienced in my driving history. Take a look! Please investigate the entire aray of the dash lights when illuminated at night. It's a truck not a Boeing 747. These unproven driver aids provide nothing but discraction when attentiveness is what highway safety relies on from all motorists. As a side note: The crusise control on this Nissan vehicle does not control your speed. The mileage indicator before fuel runs out stops showing miles till empty at around 40 miles. Say you're traveling with a young child at night and you merely want an indication of miles till empty to determine if you should take the baby home and get fuel tomorrow or, if it's a more critical situation. There is a danger of distracted driving akin to texting while driving with this cluster of controls, warning lights and an aray of information indicators as distracting as I've found on this Nissan Titan. I should not have to "bone-up" on the owners manual to simply operate a motor vehicle.

The contact owns a 2021 Nissan Titan. The contact received notification of NHTSA Campaign Numbers: 22V671000 (Power Train) and 22V457000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicles automatic emergency braking system falsely triggers under certain conditions. It most commonly occurs when the the vehicle travels under bridges in sunny, clear conditions. Presumably, the vehicle believes that the shadow cast by the bridge is an object when it is in fact just a shadow. After this happened three times in a 20 mile stretch, the vehicle displayed a warning light saying that the system had malfunctioned and automatically turned the forward collision system off. The problem still occurs to this day when driving under the conditions previously described and has nearly caused a number of accidents. The vehicle is available for inspection upon request.

My vehicle when slowing to a stop down shifts a bit harshly then upshifts suddenly making a loud click and lurches forward abruptly. This has gotten worse with time. I have 8,156 miles as I write this. The 2 recalls were complied with Friday 12/02/2022 at Orr Nissan Bossier City, La. I initially called and took it in for the problem described and even though the technician said the problem no longer exits, it does. I called them back after I left but they were closing up when I left and no one answered the phone, except the receptionist. I called again Saturday morning no answer then again at 1412 and told them problem still exists. Joe, my service tech was off Saturday. I called again Monday morning at 0810 to verify my message was delivered to him but it had not been. They want me to bring it in and stayed it may be 2-3 days before they can get to it. No courtesy vehicle and I have to work. This is in my opinion a safety issue. The sudden lurch forward while slowing could cause a rearend accident. Please look into this issue as I see it seems to be a common concern for 2021 Nissan Titan owners.

The contact owns a 2021 Nissan Titan. The contact stated that while driving at various speeds, the Automatic Emergency Braking system inadvertently activated, causing the vehicle to suddenly decelerate. The contact stated that on one occasion, the vehicle abruptly stopped. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and indicated that the vehicle operated as designed. The contact stated that on another occasion while driving 60 MPH, the vehicle independently stopped underneath a bridge. The contact stated that the shadow from the bridge had caused the Forward Collision Avoidance: Automatic Emergency Braking to inadvertently activate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 14,900.

Downshifting during braking causes sudden and unpredictable forward jumping. During normal braking, the truck will jump two to three feet forward without warning or any way to prevent it.

I took my vehicle in due to the open recall their are two and they informed me that the recall on both can not be fixed until they get the software need to make the repair. Both recalls are related and need to be fixed together. I have contacted the dealer and no solution is available at this time.