2015 Ram 1500 Complaint Log

PASSANGE SIDE WIND SHIELD WIPER MORTOR IS MOVING BE ITS GOTTEN SCRAPPED OFF SO IT'S LOOSE AND IT CANE GO BACK IN BECAUSE IT GOTTEN SCRAPPED OFF.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO RUN ROUGH AS SMOKE WAS EMITTED THROUGH THE VENTS. THE CONTACT WAS ABLE TO STOP IN A PARKING LOT AND UPON EXITING THE VEHICLE WITH HIS PASSENGER SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO DAYSTAR CHRYSLER DODGE JEEP RAM (206 S CARROLLTON ST, MALVERN, OH 44644) WHERE THE FAILURE WAS DIAGNOSED AS THE EXHAUST GAS RECIRCULATION (EGR) COOLER WAS FRACTURED CAUSING A FIRE. THE EGR COOLER WAS REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE GLOW PLUG AND THE CYLINDER REPLACED DUE TO THE FIRE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

DRIVING AT 55 MPH AND MAKING A SWEEPING RIGHT HAND TURN THE VEHICLE LOCKED THE STEERING WHEEL AND CAUSED THE VEHICLE TO ENTER THE DITCH. WHEN TOWED TO THE DEALER THEY FOUND A FAILED ELECTRIC POWER STEERING GEAR. THERE IS A RECALL FROM RAM REGARDING EPS SYSTEM FAILURE ,BUT THIS UNIT WAS NOT AFFECTED.

EGR COOLER CRACKED AND LEAKED COOLANT ONTO THE INTAKE. THIS MELTED THE INTAKE AND CAUSED OTHER DAMAGE. WHAT HAPPENED TO MY VEHICLE SOUNDS THE SAME AS NHTSA RECALL ID 19V757.

MY AIR BAG LIGHT COMES ON AND SAYS IT NEEDS SERVICED HAD IT TO THE DEALERSHIP AND THEY REPLACED A LOOSE CONNECTOR BUT THE LIGHT STILL COMES ON PERIODICALLY.

ENGINE LIFTERS AND CAMSHAFT FAILURE. ENGINE MISFIRING AND POWER LOSS.

ISSUE #1 TRUCK IS DANGEROUS TO OPERATE SINCE EMISSION CONTROL UPDATE. WILL NOT ACCELERATE FROM A STOP FOR SEVERAL SECONDS THEN SPINS WHEELS. UNSAFE ON WET ROADS AND SLOPES DUE TO UNEXPECTED THROTTLE RESPONSE. UNSAFE WHEN PULLING INTO TRAFFIC OR CROSSING INTERSECTION. UNABLE TO TOW DUE TO LOSS OF POWER. FUEL MILEAGE ADVERSELY AFFECTED. NOW GETS 13-17 MPG. TAILPIPE EMISSIONS NOW SMELL LIKE DIESEL AND TAILPIPE HAS TURNED BLACK SINCE UPDATE. CANNOT LEAVE ENGINE RUNNING IN THE GARAGE DUE TO OVERWHELMING ODOR OF DIESEL. PERSISTENT ODOR OF ANTIFREEZE. ISSUE #2 I HAVE NOT RECEIVED THE CLASS ACTION SETTLEMENT FROM FCA. THE MANDATED UPDATES HAVE BEEN PERFORMED. I AM LOOKING FOR LEGAL COUNSEL TO HELP ME GET OUT OF THIS VEHICLE BEFORE SOMEONE I CARE ABOUT IS INJURED OR KILLED DUE TO THE LOSS OF PERFORMANCE AND ERRATIC THROTTLE CONTROL. ISSUE #3 LOSS OF POWER WHEN CROSSING INTERSECTION FROM A ROLLING START. ENGINE FAULT LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE LEAVING ME STRANDED IN THE ROAD WITH FOUR LANES OF ONCOMING HIGH SPEED TRAFFIC. ISSUE #4 TAILGATE OPENED WITH A LOAD OF LUMBER IN THE BED CAUSING LOSS OF LOAD. THE TAILGATE HAD TO BE REPLACED AT MY OWN EXPENSE. THANKFUL THAT NO ONE WAS INJURED DUE TO THE LOSS OF LOAD OR DURING THE CLEANUP. ISSUE #5 FUEL PUMP NOISE. THE FUEL PUMP MAKES A CONSTANT NOISE THAT SOUNDS LIKE THE BEARINGS ARE FAILING OR SOMETHING SIMILAR. WAITING TO BE STRANDED AGAIN. ISSUE #6 LOSS OF VEHICLE POWER. WOULD NOT ACCELERATE TO ROAD SPEED. 20 MPH MAX WHEN EXHAUST FILTER BECAME CLOGGED UP AND WOULD NOT REGENERATE. ISSUE #7 4X4 TRANSFER CASE MAKES GRINDING NOISE AND HAS EXCESSIVE PLAY. WHEN ROLLING ALONG IN STOP AND GO TRAFFIC THIS IS VERY UNCOMFORTABLE DUE TO THE ROCKING BACK AND FORTH UPON ACCELERATION / DECELERATION. ISSUE #8 AIR CONDITIONING DOES NOT COOL AS WHEN NEW. AND MORE -OUT OF SPACE.

TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER ASSIST FAILED TO OPERATE WITHOUT WARNING. THE CONTACT STATED THAT THE POWER ASSIST WOULD ONLY OPERATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM OF CLINTON (1111 W MICHIGAN AVE, CLINTON, MI 49236) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 93,378.

THERE IS A CONSIDERABLE DIFFERENCE IN THROTTLE RESPONSE CURRENTLY UPON INITIALLY STARTING VEHICLE. IT MAKES IT QUITE DIFFICULT FOR THE TRUCK TO ACCELERATE AS INTENDED SHORTLY AFTER STARTING. THERE HAVE BEEN SEVERAL INCIDENTS ALREADY IN WHICH I HAVE HAD TO STOMP ON THE ACCELERATOR TO AVOID A COLLISION AS I WAS NOT EXPECTING THE TRUCK TO CRAWL ALONG VERSUS IT'S STANDARD ACCELERATION.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH POINT CHRYSLER DODGE FIAT JEEP RAM LOCATED AT 7726 NORTH POINT BLVD, WINSTON-SALEM, NC 27106, (336)306-8945, TO BE DIAGNOSED. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER REPLACED A HALF OF THE EXHAUST SYSTEM HOWEVER, THERE WAS NO REPAIRS PERFORMED IN THE NEAR PROXIMITY OF THE CATALYTIC CONVERTER OR THE HEADER. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2015 RAM 1500. UPON STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO REPAIR THE WIRING AND THE POWER STEERING TEMPORARILY RETURNED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO COTTAGE GROVE CHRYSLER DODGE JEEP RAM (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424, (541) 942-5551) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE WAS DEFECTIVE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 35,000.

FIRST TIME GAS CAP PROBLEM....REPLACED IT CK ENGINE LIGHT WOULD GO OFF...HAD TO LEAVE TRUCK AT DEALER 4 DAYS😡! NEXT GAS TANK NECK HAD TO REPLACED ......LEFT TRUCK AT DEALER 2 DAYS😡 NEXT GAS PUMP SHUTS OFF AS IF TANK IS FULL EVEN THOUGH IT HAS ONLY QUARTER TANK ....... TOOK IT IN TO DEALER WANTED TRUCK LEFT FOR 3-4 DAYS TO CHECK.....EMISSION PROBLEMS.....3 TIMES😡 ALL HAPPENED WHILE PARKED AT HOME AND GAS STATION!

THE EGR COOLER RECALL HAS AFFECTED MY TRUCK AND THERE IS NOT A FIX FOR THE RECALL THAT WAS ISSUED IN OCTOBER 2019. I AM EXPERIENCED A REDUCTION IN FUEL ECONOMY BY ABOUT 20% SINCE THE CHECK ENGINE LIGHT HAS COME ON. THE CHECK ENGINE LIGHT HAS ALSO CAUSED OTHER FEATURES OF MY VEHICLE TO LONGER BECOME OPERABLE (REMOTE STARTED WILL NOT WORK WITH CHECK ENGINE LIGHT).

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V757000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER FOR ROUTINE SERVICE AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AND NOTICED A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I LIVE IN MINNESOTA SO OBVIOUSLY ITS A COLD CLIMATE. MY DODGE REBEL CONTINUALLY FREEZES IN THE DOWNWARD POSITION MAKING DRIVING IT VERY DIFFICULT AND A HUGE SAFETY CONCERN. SOMETIMES THE ISSUE HAPPENS WHILE DRIVING. IS THERE A RECALL? THERE DEFINITELY SHOULD BE.

DRIVERS SIDE HEADLIGHT HAS A BROKEN SEAL AND HAS FILLED WITH CONDENSATION. HEADLIGHT HAS REDUCED PERFORMANCE AND DOES NOT OFFER THE PROPER LEVEL OF LIGHTING FOR NIGHT DRIVING. I HAVE SEEN A DOZEN OF THESE DODGE RAMS WITH THE SAME CONDITION. THE DEALER SAID THEY HAVE NO DIRECTION FROM DODGE TO REPAIR THIS ISSUE.

I RECEIVED A SAFETY RECALL NOTICE ON 12/4/19 FROM FCA US. IT STATES THERE MAY BE A PROBLEM WITH THE EGR COOLER WHICH MAY RESULT IN A FIRE AND RISK OF INJURY/PROPERTY DAMAGE. PER FCS RECALL "THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE" I DON'T LIKE THE IDEA OR DO I WANT TO TAKE A CHANCE THAT THIS FIRE COULD HAPPEN TO ME AND MY FAMILY AS I OPERATE THIS VEHICLE. THE RISK IS TO GREAT. FCA SHOULD BE REQUIRED TO PROVIDE ME WITH A NO CHARGE COMPARABLE VEHICLE UNTIL THE PARTS ARE AVAILABLE AND REPAIR COMPLETE. AGAIN, I DO NOT WANT TO DRIVE AROUND IN A POTENTIAL FIRE BOMB. KNOWINGLY DRIVING THIS VEHICLE COULD INJURY/KILL ME, FAMILY, AND OTHERS ON THE ROAD.. I HAVE NO OTHER CHOICE BUT TO DRIVE THIS VEHICLE UNTIL FIXED AS I HAVE NO OTHER TRUCK OPTION. PLEASE DO SOMETHING. THERE ARE THOUSANDS OF THESE VEHICLES ON THE ROAD AND FIRES ARE OCCURRING RELATED TO THIS DEFECT. FCA IS TO BIG FOR ME TO GO AFTER AS AN INDIVIDUAL AND THAT IS WHY I'M REACHING OUT TO NHTSA FOR HELP. THANK YOU.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON THE HIGHWAY, SMOKE WAS NOTICED INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE WITH THE PASSENGER. THE DRIVER AND THE PASSENGER SUSTAINED SORE THROAT AND EYE IRRITATION DUE TO THE SMOKE BUT IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE SMOKE EVENTUALLY CLEARED AND THE VEHICLE WAS TOWED TO THE DEALER (RANDY MARION CHRYSLER DODGE JEEP RAM LOCATED AT 2000 US-421, WILKESBORO, NC 28697). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE REMAINED AT THE DEALER FOR ALMOST 2 MONTHS. THE DEALER REFUSED TO RETURN THE VEHICLE ALONG WITH ITS BELONGINGS TO THE CONTACT DUE TO THE PENDING RECALL HOWEVER THERE WAS NO RECALL REMEDY OR PART AVAILABLE EXPECTED DATE. THE CONTACT INQUIRED ABOUT THE BUY BACK PROGRAM BUT THERE WAS NO RESPONSE ON IT BEING APPROVED OR DECLINED. A LOANER VEHICLE WAS PROVIDED HOWEVER IT WAS A SMALLER VEHICLE CAUSING AN INCONVENIENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL REMEDY OR PARTS AVAILABLE. THE FAILURE MILEAGE WAS 106,000. (RECALL RELATED INCIDENT) TS

FROM A COMPLETE STOP, DEPRESSING THE ACCELERATOR PEDAL RESULTS IN MINIMAL ACCELERATION RESULTING IN NUMEROUS NEAR MISSES WHEN CROSSING OR MERGING WITH TRAFFIC. THIS "DEAD PEDAL" CONDITION LASTS FOR SEVERAL SECONDS (3-6) BEFORE THEN SURGING MORE THAN ANTICIPATED, OFTEN RESULTING IN A BRIEF LOSS OF TRACTION. THIS CONDITION OCCURS REPEATEDLY UNTIL THE ENGINE HAS REACHED NORMAL OPERATING TEMPERATURES (COOLANT >193 F).

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE COOLANT WAS LOW. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. RAY CHRYSLER JEEP DODGE (23 NORTH RT TRAIL, FOX LAKE, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 19V757000(ENGINE) WERE NOT PRESENTLY AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNED A 2015 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) ON NOVEMBER 30, 2019. THE DAY BEFORE, THE CONTACT'S WIFE WAS DRIVING AT 65 MPH WHEN IT WAS DISCOVERED THAT THE ENGINE WAS EMITTING SMOKE. THE DRIVER PULLED OVER AND EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE CAUGHT FIRE AND BURNT TO THE GROUND. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DRIVER DID EXPERIENCE SMOKE INHALATION AND POST TRAUMATIC DISTRESS BUT NO MEDIAL ATTENTION HAD BEEN SOUGHT AS OF YET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT 55,000 MILES, STEERING WHEEL CONTROLS STOPPED WORKING. ISSUE APPEARS TO BE A WORN OR FAULTY CLOCK SPRING.

TRUCK COMPLETELY SHUTS OFF WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, HAS EGR AND SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE EXHAUST, HAS OTHER RELATED ELECTRICAL PROBLEMS THAT SHOWS UP AS CODES, REPLACED THE FUEL PUMP AND IT STILL SHOWS LOW FUEL PRESSURE AND TAKE SEVERAL SECONDS TO CRANK NOW AND MY FUEL MILEAGE IS DECREASED.

81,000 MILES ON A ECO DIESEL. ON TRIP. CRUISE SET AT 75MPH ON I20 BASICALLY GOING STRAIGHT. A WARNING LIGHT CAME ON, SOMETHING LIKE 'ELECTRONIC THROTTLE.' IT DID NOT STAY ON LONG. IMMEDIATELY STARTED LOOSING POWER BUT ENGINE STILL RUNNING BUT NOT RESPONSIVE. FINALLY CAME TO A HALT AND ENGINE DIED. ELECTRICITY STILL WORKING AS PUT ON EMERGENCY FLASHERS. STARTED CALLING RAM ROADSIDE ASSISTANCE. MY WIFE SAID SHE SMELLED SOMETHING. ABOUT MAYBE 30 SECONDS LATER WE COULD SMELL SOMETHING ON FIRE. SECONDS LATER SMOKE BILLOWING FROM BENEATH HOOD. WE BAILED OUT. GOOD SAMARITAN STOPPED WITHIN A FEW MINUTES WITH FIRE EXTINGUISHER. HE AND I POPPED HOOD AND FLAMES ARE SHOOTING ABOUT 18' ALONG BACK OF ENGINE COMPARTMENT. WE GOT FIRE OUT BUT WAS STILL SMOLDERING. HAD ALREADY CALLED 911. ABOUT 5-10 MIN LATER RURAL FIRE DEPARTMENT ARRIVED AND DOUSED ENGINE WITH WATER AS IT WAS STILL 'HOT' AND WE WERE ON SHOULDER OF HIGHWAY BESIDE LARGE AREA OF DRY GRASS. FIREFIGHTERS SEEMED TO THINK IT WAS ELECTRICAL IN NATURE. CAME HOME AND BEGAN TO RESEARCH 1500 RAM ECODIESELS CATCHING FIRE. SEEMS THERE HAVE BEEN A NUMBER OF INSTANCES AND ALSO SEEING FCA IS NOT ACKNOWLEDGING A POTENTIAL PROBLEM. THIS IS MY WORK VEHICLE FOR MY SMALL BUSINESS SO PRESENTLY INCAPACITATED. THANK YOU!

AFTER HAVING THE REQUIRED FCA EMISSION UPDATE, THE TRUCK WILL HESITATE WHEN PULLING INTO TRAFFIC OR ATTEMPTING TO CLIMB A HILL UNTIL FULLY WARMED UP. PRESSING THE ACCELERATOR TO THE FLOOR DOES NOTHING FOR SEVERAL SECONDS, THEN THE TRUCK ACCELERATES DRAMATICALLY. THIS NOTHING/EVERYTHING, IS DANGEROUS TO THE DRIVER AND PASSENGERS OF THE TRUCK AS THEY MAY BE STRUCK BY ANOTHER VEHICLE THAT THEY ARE NOT ABLE TO GET OUT OF THE WAY OF. THE TRUCK IS DANGEROUS TO OTHER HIGHWAY USERS AS THE NOTHING/EVERYTHING THROTTLE MAY CAUSE A LOSS OF CONTROL OF THE TRUCK. THIS IS A DRASTIC CHANGE IN THE DRIVING CHARACTERISTICS OF THIS TRUCK FROM THE PRIOR TO FLASH SETTINGS. APPARENTLY DEALERS CAN NOT RETURN THE VEHICLE TO IT'S PREVIOUS SETTINGS, MAKING THEM LIABLE FOR THE SAFETY OF THE TRUCKS DRIVER AND PASSENGERS. THE EPA LAWSUIT AGAINST FCA HAS PUT NUMEROUS HIGHWAY USERS AR RISK!

I CAN NOT LET MY WINDOW UP ON THE DRIVER SIDE. WHEN I CONTACTED THE DEALER WHICH IS MILTON RUEBEN THEY ADVISED ME THAT THIS IS A COMMON PROBLEM BUT IT'S NOT A RECALL. IF ONE OR MORE VEHICLES ARE HAVING THIS PROBLEM THEN THIS IS A MANUFACTURE'S ISSUE AND SHOULD BE A RECALL ISSUED.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO CHAMPAIGN CHRYSLER DODGE JEEP RAM (1906 MORELAND BLVD, CHAMPAIGN, IL 61822, (217) 352-4273) WHERE IT WAS DISCOVERED THAT THE AXLE WAS WEARING OUT BEFORE THE BEARING FROM BEING IMPROPERLY HEAT TREATED, WHICH CAUSED THE STEEL TO BECOME WEAKER THAN THE BEARING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNKNOWN RECALL FOR THE AXLE FAILURE WITH THE BEARING. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER TO GET A CASE NUMBER AND TO HAVE THE MANUFACTURER CONTACT THE DEALER BACK TO HAVE THE REPAIRS COMPLETED. THE MANUFACTURER DENIED THAT A RECALL EXISTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 148,800.

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE CABIN FILLED WITH SMOKE AND LOST ALL ELECTRICAL FUNCTIONS, INCLUDING BRAKING AND POWER STEERING ABILITY. THE CONTACT PULLED THE VEHICLE OVER, BUT WAS UNABLE TO UNLOCK THE DOORS. THE CONTACT HAD TO BREAK THE DRIVER'S WINDOW TO EXIT THE VEHICLE. THE CONTACT HAD TO ROLL ON THE GROUND TO EXTINGUISH THE FIRE TO HIS CLOTHING. THE CONTACT STATED THAT THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES BY THE TIME THE FIRE DEPARTMENT ARRIVED APPROXIMATELY ONE HOUR LATER. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH WHAT REMAINED OF THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VEHICLE WAS THEN MOVED TO THE INSURANCE LOT. AN INVESTIGATION WAS STILL PENDING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). BRICKNER MOTORS INC (16450 CO RD A, MARATHON CITY, WI 54448, (715) 842-5611) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 680791325. THE CONTACT STATED THAT A DECISION HAD NOT BEEN MADE AS TO WHETHER THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

DRIVING ON I -29 AND WE SMELLED COMETHING LIKE ANTIFREEZE THEN SMOKE. TRUCK LOST POWER THEN GOT IT BACK AND WAS GOING TO TRY TO MAKE IT TO AN EXIT BUT PULLED OVER WHEN SMOKE COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW FIRE! CALLED 911 AND FIRE DEPT CAME BUT IN A MATTER ON MINUTES THE TRUCK BURNED UP COMPLETELY.

I WAS DRIVING ON THE INTERSTATE WHEN MY FUEL GAUGE DROPPED TO EMPTY AND MY RANGE SHOWED 0 MILES TO EMPTY. DOESNT DO THIS EVERYTIME I DRIVE, BUT IT DOES THIS ON OCCASSION. ALSO, I STARTED MY TRUCK ONE DAY AND THE POWER STEERING WENT OUT. MY VEHICLE WAS MANUFACTURED 12-14. IS IT POSSIBLE THIS SHOULD BE INCLUDED IN THE RECALL FOR VEHICLES MANUFACTURED FROM JANUARY 22ND, 2015 - SEPTEMBER 13TH, 2015?

THE CHECK ENGINE LIGHT, FUEL SENSOR ERROR, AND THE FUEL NEEDLE MOVED TO EMPTY, LIGHT COMES ON FLASHING FUEL SENSOR FAIL. THIS STARTED HAPPENING AT AROUND 68000 MILES. I HAVE BEEN TOLD I WILL HAVE TO DROP THE GAS TANK AND REPLACE THE FUEL PUMP. I HAVE BEEN QUOTED UP TO $1000 TO FIX THIS ISSUE HAPPENS WHILE IDLING OR DRIVING THE TRUCK, I HAVE NO IDEA WHEN MY TANK IS GETTING CLOSE TO EMPTY, AND FEAR THAT MY FAMILY MAY BE STRANDED SOMEWHERE.

ON 10/31/2019 , FCA ISSUED RECALL VB1/NHTSA 19V-757 , FOR A POSSIBLE FIRE HAZZARD ON 2014- 2019 RAM 1500 TRUCKS WITH THE ECODIESEL ENGINE. THEY DID NOT HAVE A FIX FOR THE PROBLEM , AT THAT TIME. IN EARLY APRIL OF 2020, I RECIEVED ANOTHER RECALL NOTICE, STATING PARTS WERE NOW AVAILABLE , AND TO CALL MY DEALER , TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL COMPLETED. WHEN I CALLED , THE DEALER SAID THEY DIDN'T HAVE THE PARTS, BUT WERE EXPECTING THEM TO BE SHIPPED SOON. THEY PUT ME ON A WAITING LIST, AND SAID THEY WOULD CALL ME WHEN THE PARTS ARRIVED. I HAVE CALLED THE DEALER EVERY MONTH SINCE THEN, AND THEY STILL TELL ME, THEY CAN'T GET THE UPDATED PARTS, TO DO THE RECALL ON MY TRUCK. I CALLED, TWO DIFFERENT FCA DEALERS ON 6/18/2020, AND I'M GETTING THE SAME RESPONSE FROM THEM, NO PARTS AVAILABLE. MY TRUCK IS NOW, FIVE YEARS OLD, AND HAS 53K MILES, TWO OF THESE LEAKING EGR COOLERS, HAVE ALREADY BEEN REPLACED UNDER WARRANTY. I NOW HAVE A CASE NUMBER WITH FCA, AND HAVE BEEN TOLD, MY DEALER WILL HAVE MY TRUCK REPAIRED SOMTIME IN EARLY JULY. THESE UPDATED PARTS WERE SUPPOSED TO BE AVAILIBLE TO FIX THE 2014 AND 2015 TRUCKS.THESE TRUCKS SHOULD HAVE BEEN TAKEN OFF THE ROAD. I SHOULD NOT HAVE TO WAIT THIS LONG TO HAVE THIS DANGEROUS SAFETY ISSUE FIXED.

FUEL SENSOR/PUMP MODULE FAILURE. TRUCK WOULD READ LOW OR EMPTY FUEL EVEN WHEN THE TANK WAS FILLED UP. THE ISSUE OCCURS WHEN IT IS RUNNING OR STATIONARY.

LEFT SIDE CONTROLS ON STEERING WHEEL HAVE QUITE WORKING. SUSPECT CLOCK SPRING ISSUE. NOT ABLE TO SWAP FROM SCREEN TO SCREEN OR CONTROL MOBILE PHONE WITHOUT HAVE TO TAKE EYES OFF THE ROAD.

WHEN COMING TO A STOP, A STRONG SMELL OF DIESEL AND DEF OR ANTI FREEZE COMES INTO CAB. WINDOWS ARE UP, IT COMES THRU THE VENTS.

THIS PERTAINS TO MY 2015 DODGE RAM WITH THE 3.0 LITER ECODIESEL ENGINE. EVER SINCE I GOT THE REQUIRED EMISSIONS CONTROL ENGINE AND TRANSMISSION SOFTWARE UPDATE FROM FIAT CHRYSLER AUTOMOBILES (FCA), MY TRUCK'S ENGINE PERFORMANCE HAS BEEN AFFECTED TO THE EXTENT THAT I CANNOT DEPEND ON IT'S EXCELLERATION. I PRESS ON THE GAS PEDDLE, AND THE ENGINE HESITATES SEVERELY BEFORE IT ACCELERATES. FROM A STOP SIGN OR A RED LIGHT, THE HESITATION IS SUCH THAT I WON'T TRY TO CROSS THE INTERSECTION IF THERE ARE ANY CARS EITHER TO MY RIGHT OR LEFT. SIMILARLY, THE HESITATION AND ACCELERATION LAG MAKES MERGING ONTO A HIGHWAY A SAFETY CONCERN. THE TRUCKS FUEL ECONOMY HAS ALSO BEEN NEGATIVELY AFFECTED. I URGE THE NHTSA TO COMPEL CFA TO REVERSE THE SOFTWARE UPDATE, OR FIX IT SUCH THAT THE TRUCK IS NO LONGER A DRIVING SAFETY CONCERN.

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CHECKED THE VEHICLE'S COOLANT LEVELS PERIODICALLY AND NOTICED THAT IT HAD BEEN DECREASING AT FASTER RATES. THE CONTACT TOOK THE VEHICLE TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, 877-739-6835) AND WAS INFORMED THAT THE VEHICLE WAS EXPERIENCING THE FAILURE DESCRIBED IN THE RECALL; HOWEVER, THE DEALER WAS UNABLE TO PROVIDE THE REPAIR DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 71573881; HOWEVER, THE CASE HAD SINCE BEEN CLOSED. THE APPROXIMATE FAILURE MILEAGE WAS 90,400.

MANUFACTURER RECALL NUMBER VB1 NHTSA RECALL NUMBER 19V-757 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO PER NHTSA RECOMMENDATIONS, SHOWN ABOVE, WE ARE FILING AN ONLINE COMPLAINT SINCE THE MANUFACTURE (AGAIN PER ABOVE) DOES NOT HAVE A REMEDY. THE EXHAUST GAS RECIRCULATION (EGR) COOLER ON YOUR TRUCK [1] MAY BE SUSCEPTIBLE TO THERMAL FATIGUE. THERMAL FATIGUE MAY CAUSE THE COOLER TO CRACK INTERNALLY OVER TIME. AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE. A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE.

RECALL VB1/NHTSA 19V-757 WAS ISSUED ON 10/24/2019. THE DOCUMENT THAT RAM SENT TO ME SAID: "IT IS EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." AND IT ALSO SAID THAT POTENTIALLY THERE COULD BE AN ENGINE FIRE! ON 6/15/2020 I SPOKE WITH [XXX] AT IN THE SERVICE DEPARTMENT OF MY DEALER. (NOW OWNED BY LITHIA MOTORS IN BEND OREGON.) HE SAID THE PART WAS NOT AVAILABLE AND THAT HE WOULD PUT ME ON THE WAITING LIST. I CALLED AGAIN ON 1/28/2021 AND SPOKE WITH [XXX]. SHE SAID THE PART WAS STILL NOT AVAILABLE. SHE SAID THAT I WAS #43 ON THE WAITING LIST. I CALLED AGAIN TODAY. (3/1/2021) AND SPOKE WITH [XXX]. HE SAID THAT THE PART WAS NOT AVAILABLE AND SAID I WAS ON THE WAITING LIST, BUT NOW MY PLACE ON THAT LIST WAS WELL OVER 100. I AM FEELING LESS AND LESS SAFE DRIVING THIS VEHICLE. WHAT REMEDIES DO I HAVE TO GET MY RAM TRUCK FIXED? CAN YOU HELP ME? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING MY TRUCK DOWN THE HIGHWAY I STOPPED AT A STOPLIGHT MY TRUCK STALLED I SAW SMOKE I POPPED THE LATCH IN THE ENGINE WAS ON FIRE I WAS AT A FOUR WAY INTERSECTION WAITING FOR MY LIGHT TO TURN GREEN WCA EX NEWS IN BURLINGTON VERMONT CAUGHT THE WHOLE THING ON FILM AND THEY AIRED IT THAT AFTERNOON OCTOBER 22, 2019 ON THE NEW NEWS HTTPS://YOUTU.BE/OF0ZNW1H3RC

EXTREME LAG DURING ACCELERATION HAS ALMOST RESULTED IN MULTIPLE ACCIDENTS. WORK COMMUTE HAS ME TURNING LEFT ONTO BUSY ROAD WITH LIMITED VISIBILITY DUE TO BLIND CORNER AND I'VE ALMOST BEEN T-BONED/REAR ENDED BECAUSE OF THE LAG BETWEEN GIVING THE TRUCK GAS AND ACTUAL ACCELERATION. THIS IS BECOMING MORE PREVALENT AS TEMPERATURES DROP. THIS MORNING I SPUN OUT TRYING TO AVOID BEING REAR ENDED WHILE PULLING OUT BECAUSE THE THROTTLE GOES FROM LAG TO FULL THROTTLE WITH NO GRADUAL ACCELERATION.

2015 RAM 1500 ECODIESEL. CONSUMER WRITES WITH CONCERN TO DELAY IN ACCELERATION. *AS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND KNEW OF THE DEFECT. THE MANUFACTURER STATED THE VEHICLE WAS SAFE TO DRIVE, BUT THE CONSUMER DISAGREED. *JS

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO RON SAYER'S CHRYSLER JEEP DODGE (490 NORTHGATE MILE IDAHO FALLS, ID 83401) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE AEM RECALL WAS COMPLETED AND THE TRUCK HAS A HORRIBLE TURBO LAG, WHICH ALMOST CAUSED ME TO BE IN AN ACCIDENT TWICE WITHIN 15 MINUTES OF PICKING IT UP. DEALERSHIP WILL NOT LOOK AT IT AND THIS IS AN UNSAFE VEHICLE FOR ROAD USE.

AFTER HAVING THE AEM (APPROVED EMISSIONS MODIFICATION) DONE FOR MY VEHICLE I HAVE NOTICED AN EXTREME LAG IN ENGINE RESPONSE. WHEN PULLING OUT INTO TRAFFIC FROM A STOP IT TAKES AT LEAST FOUR SECONDS FOR THE ENGINE TO RESPOND AS IT USED TO BEFORE THIS UPDATE. THERE HAVE BEEN SEVERAL INSTANCES, EVEN TAKING THIS RESPONSE TIME INTO CONSIDERATION BEFORE PULLING INTO TRAFFIC, THAT I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THE LACK OF RESPONSE OR ACCELERATION. A CHECK ON ANY RAM ECODIESEL FORUM ON THE WEB WILL FIND MANY OTHER OWNERS HAVING THIS SAME ISSUE. ALL AGREE THIS IS A SAFETY HAZARD AND WILL EVENTUALLY RESULT IN SOMEONE'S DEATH. I WILL PUT TODAY'S DATE IN DOWN BELOW BECAUSE THIS IS NOT A ONE TIME OCCURRENCE IT IS A DAILY OCCURRENCE WITH THIS VEHICLE.

I HAD THE RECALL FROM RAM FOR THE ECODIESEL RECALL AND NOW THE TRUCK IS COMPLETE UNSAFE. I CAN'T EVEN ACCELERATE INTO TRAFFIC WITHOUT GETTING NERVOUS. THE TRUCK LAGS AND THE THROTTLE RESPONSE IS TERRIBLE NOW. INSTEAD OF BUYING THEM BACK LIKE VOLKSWAGEN DID, CHRYSLER PUT US IN DEATH TRAPS.

AFTER THE EMISSIONS RECALL FIX, THE VEHICLE NOW HAS A 5-6 SECOND PEDDLE LAG WHEN TAKING OFF. IT IS MORE NOTICEABLE WHEN COLD BUT STILL HAS LAG WHEN WARM. IT HAS ALMOST CAUSED ME TO BE BROADSIDED SEVERAL TIMES. ALSO NOTED A 5-6 MPG DROP WITH THE EMISSIONS SOFTWARE UPDATE. THEY CLAIMED THE UPDATE WOULDN'T EFFECT DRIVE ABILITY OR MPG BUT IT DID AND BAD

PER THE ECODIESEL SETTLEMENT I HAD THE UPGRADES DONE ON MY TRUCK. AFTER THE UPGRADE THERE WAS NOTICEABLE LOSS OF POWER AND THROTTLE RESPONSE. THERE WERE MANY OCCASIONS WHERE THE TRUCK WAS UNSAFE TO DRIVE DUE TO LOSS OF POWER WHEN MERGING INTO TRAFFIC FROM A STOP OR WHEN ACCELERATING TO MERGE ONTO A HIGHWAY. I HAD TO TRADE IN THE VEHICLE DUE TO THE FACT THAT A SAFE VEHICLE IS REQUIRED FOR MY JOB. I MENTIONED TO MY LOCAL RAM DEALER WHERE I HAD THE AEM UPGRADE DONE AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT, THAT MANY RAM OWNERS WERE COMPLAINING ABOUT THE POWER LOSS AND THROTTLE RESPONSE. EVEN THOUGH I TRADED IN THE TRUCK, THIS NEEDS TO BE ADDRESSED. HAD THIS BEEN HOW THE VEHICLE PERFORMED FROM DAY, I NEVER WOULD'VE PURCHASED IT. I FEEL THAT FCA WAS NEVER HONEST AND UPFRONT WITH VEHICLE OWNERS OF THE ECODIESEL ENGINES.

WHEN I BOUGHT MY TRUCK IN SEPTEMBER 2018, EARNHARDT TOLD ME THEY FIXED THE RECALL TO THE TAILGATE, AND WHILE DRIVING TO WORK THIS MORNING MY TAILGATE DROPPED OPEN AT HIGH SPEEDS ON THE HIGHWAY. I HAVE ONLY HAD THE TRUCK FOR ONE YEAR.