2015 Ram 1500 Complaint Log

Unknown. ABS not working. Cruise control not working.

I have a 2015 Ram 1500, the ABS module was diagnosed in June 2024 as needing to be replaced by a Dodge dealership. With this issue, my ABS does not work, and the traction control has been disabled by this issue also. At this time, the part is still unavailable for ordering. There is a recall on newer models of this vehicle that are having the same issue.

The contact owned a 2015 Ram 1500. The contact stated that while hauling a 2018 Jayco Hummingbird at 50 MPH, the "Low Voltage Battery" warning message appeared on the instrument panel. The contact immediately pulled over and exited the vehicle as white smoke began to emit from underneath the hood. The smoke quickly turned into flames as the contact attempted to extinguish the fire with a fire extinguisher. The contact used a total of three fire extinguishers in an attempt to extinguish the fire; however, the fire returned after each attempt. With the assistance of a fellow motorist, the contact managed to pour water over the entire engine which finally extinguished the fire. The authorities arrived at the scene and performed a thorough inspection of the vehicle to ensure that the fire was extinguished. A police report was filed. The contact suffered severe mental trauma as a result of the incident. The vehicle was initially towed to an independent tow yard but was later placed in the possession of the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss as a result of the fire. The failure mileage was approximately 122,000.

ABS module has failed and is affecting steering, transmission and speedometer. Truck is not driveable and dealer cannot obtain the needed ABS module. Manufacturer is not supplying them. Truck spent June and July on dealer lot but no repair is possible. Truck was towed to my home and is useless in current condition.

Service ABS Brake, Service Electronic Brake Throttle, Service Electronic Trailer Brake & Standard Brake dash lights are illuminated at all times. I have no Anti Lock Braking & Sway /Stability Control Light is on and I have No Stability nor anti sway control. This disrupts the Cruise Control from working. It has been confirmed by a local trusted mechanic shop. The Warning Lights have been on since June 2024. This is dangerous especially in rain and wet conditions. The truck has no traction control and fish tails at the slightest turn during acceleration.

ABS Control Module Fault, due to this the electronic breaking, traction control, cruise control and Anti-Lock Brake system is in fault. with this fault there is a possibility for the braking system to fully fail when operation the vehicle, along with a higher chance to lose control if a need for the traction control comes up. The vehicle has been looked at and was informed that the only part that needs to be changed out is the Control Module. The part needed are not available at any non-dealership location and all dealerships that have been contacted have the part on back order for months with said parts already waiting to go into a vehicle. I have been searching for the part needed since June 2024. This effects the 2014-2016 models of the Ram 1500.

The contact owns a 2015 Ram 1500. The contact stated that the vehicle had failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed with an unknown failure. The vehicle was taken to the local dealer, where the high-pressure fuel pump(HPFP) was replaced. The contact stated that the check engine warning light was later illuminated while driving. The contact stated that the dealer had partially repaired the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed the contact that an unknown recall was closed. The failure mileage was approximately 160,000.

The contact owns a 2015 Ram 1500. The contact stated while starting the vehicle, the ABS and ESC warning lights illuminated. The contact was able to drive the vehicle; however, the contact was unable to select the 4-WD function. The contact had taken the vehicle to an independent mechanic who diagnosed that the ABS control module had failed and needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic/Electronic Stability Control (ESC). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 127,000.

Truck dashboard is showing warning/hazard lamps for Automatic Braking (ABS), Emergency Breaking, and trailer breaking. The cruise control is also not working. Error code C2200 is registered. I've taken it to a RAM dealer and Firestone. Both say that the ABS module (68228991AB) needs to be replaced, but parts are not available. This problem was initially identified May 2024. I call every month to see if the part are available and they say to call back next month. RAM Trucks (aka Stellantis) instructed all dealers and parts suppliers to return all new versions of the part.

The contact owns a 2015 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle began to lose motive power and the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the fuel pump was faulty. The fuel pump was replaced but the failure persisted. The vehicle was taken back to the local mechanic who replaced the fuel pump a second time. The vehicle continued to experience the failure and the local dealer was contacted. The cause of the failure was not yet determined. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 85,000.

The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

My truck has internal ABS failure. 2015 Ram 1500. With the malfunction I lose power brakes, cruise control, traction control and all other ABS functions. There is a recall for other year trucks but not 2015 and they have the same exact issue. All of those lights light up on the dash upon start up.

pulling out into traffic and my truck stalled and the truck threw the code p0336 crankshaft position sensor a circuit range/performance. luckily i was able to pull into the median out of the way of traffic. took it to the dealer and they have done the new recall for the reprogram to sense off the cam instead of the crankshaft. this did not fix the problem dealer says its the tone wheel and the manufacture wont fix the tone wheel under the one of the recalls that was previously issued that was to replace the tone wheel. truck was running just fine untill this happened.

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated before stalling. The contact veered over to the shoulder and attempted to restart the vehicle. The contact stated the vehicle had minimal power delivery which prevented the engine from turning over. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The contact referenced NHTSA Campaign: 23V411000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

The contact owns a 2015 Ram 15000. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the DEF filter had malfunctioned due to soot build up, and the crank position sensor tone wheel was faulty and needed to replaced. The vehicle was not yet repaired. The failure mileage was 160,000. Parts distribution disconnect.

Unknow

Fuel pump gauge not working. Fuel Gauge has failed to acknowledge any gas. It came on and off for a few days now for 2 days straight it stays on with a low fuel level and the gauge read zero.

The contact owns a 2015 Ram 1500. The contact discovered that the NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact stated while driving the vehicle at approximately 5 MPH, the steering wheel locked up and the contact was unable to turn the steering wheel. The vehicle was restarted, however, the failure recurred. The message stated that "Power Steering Service" was displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

When driving steering becomes stiff and almost uncontrollable. It happens intermittently however becoming more frequently and more stiff each time. No warning lamps or messages before, during or after it happens. When steering is stiff it makes it difficult to steer, like there is no power steering at all. It can be difficult to keep my truck in its correct lane while driving. This has been happening for several months now, I am not sure of specific date it started happening. Happens at various speeds between 35 and 65 MPH

Electric power steering rack module went bad. This is a known problem and can cause accidents.

My Ram 1500 Ecodiesel was reprogrammed by Henkle Auto dealership in Battle Creek Mi. It now has a dead fuel pedal when cold and will then lunge all at once. I also lost 4 mpg. I have contacted the dealer and Ram Chrysler, and they said that there is nothing they can do to undue an updated ECM program. My case number from Chrysler is [XXX]. This is a huge safety issue, and the dealer or Chrysler will fix the issue. Need help. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is repeatedly setting C2200-49 code for a failed ABS module. The ABS and Brake lights are being set. This is a known with this era of Ram pick up trucks.

The vehicle had a sudden loss of power steering. The vehicle is difficult to turn right or left.

The ABS module has an "internal electrical fault" rendering the ABS and traction control on my Ram 1500 inoperable. The replacement part 68228991AD has been on back order and therefore unrepairable at the dealer for over a year and a half making my truck unsafe and Chrysler hasn't done anything to make the parts more available.

The contact's husband owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was towed to the dealer on several occasions; however, the dealer was initially unable to determine the cause of the failure. The contact was informed that the rack and pinion and the rear differential case needed to be replaced. The vehicle remained with the dealer due to parts being on backorder. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 187,000.

Power steering hard to turn truck when driving.Very stiff.When driving on curvy highways Going right on slightly (curves) wheel fights back going left.Like a pulsating pull. With power steering you can turn the wheel with your finger right to left, but can’t with the stiffness. Haven’t had it checked out yet.

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the engine seized. The check engine warning light was illuminated. The vehicle failed to restart and was towed to the residence. The contact stated that the crank shaft position sensor was previously reprogrammed under an unknown recall; however, the failure recurred. The dealer was made aware of the failure and informed the contact that the manufacturer had not provided authorization to replace the crank shaft position sensor under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 152,000.

The contact owns a 2015 Ram 1500. The contact stated that while making a left or right turn the steering wheel failed to return to center automatically. The contact had to use an excessive amount of force to assist with straightening the steering wheel. The failure occurred intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The contact learned of NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 170,000.

See attached document for complaint.

I was driving home from work and my electronic power steering gave out and came back and gave out repeatedly, no warning light or signs of this. Came home to google it and saw this was being investigated and wanted to share that I also am experiencing it. This is dangerous because it becomes INCREDIBLY hard to steer.

The vehicle experiences a loss of power steeing assist, extra steering effort is required especially at lower speeds, increasing the risk of a vehicle crash. The electric power steering is problematic.

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.

The contact owns a 2015 Ram 1500. The contact stated while driving 25-40 MPH, the vehicle lost power steering functionality. The contact stated that the failure had been recurring at slower and higher speeds. Additionally, the contact stated that the steering wheel failed to return to the center after making a turn. The contact stated that the vehicle was scanned using an ODB scanner but was unable to retrieve diagnostic test codes for the failure. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering) however, the dealer informed the contact that the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,930.

The dealership and Ram are refusing to fix my fuel pump because it’s older than 2020. They are saying they’re doing it by newer to older vehicles. I’ve been tryin to get my truck fixed as the pump is making squeals and tapping. I’m afraid of the damage it’s causing my engine and don’t understand why they can’t fix it when they have the parts.

Steering is very hard all of a sudden

Tone wheel cracked, part available, at dealership currently very costly to fix

Vehicle driving at cruise speed (approximately 55 - 65 mph) on hard surface road. No warning or indicators displayed or observed when suddenly the oil pressure bottoms out, engine loses compression and very loud metal clunking sound while it stalls out. Oil blown all over wheels and tires, making it hard to get to shoulder. Cannot shift into neutral while running. All oil drains out on road and roadside and coats windscreen of car behind. . Towed to dealer. Dealer confirms motor blown but unable or unwilling to communicate what exactly failed. miles 61, 190. all service records up to date but dealer did not perform recall despite parts available. No prior indications, oil life 22% left, all fluids and tire pressures normal range. all records on file dealer. Quoting $20,000 for a new motor. Available for immediate inspection.

Failure of the tone wheel on a 2015 Ram 1500 Ecodiesel. W58 recall dated 2/2021 was performed. ( a software repair for a mechanical issue) W68 recall also dated 2/2021 refers to the replacement of the tone wheel in certain Ram 1500 trucks. On 2/26/2024 My vehicle would not start following a lack Of acceleration/hesitation the night before on the freeway with my daughter driving late at night by herself! I Had to have the high pressure fuel system, fuel rails and injectors replaced due to metal shavings found. (All under a separate recall that had just come out) The dealer also said the tone wheel needed replacement and was the source of the inability to start and the hesitation in acceleration that was encountered. Ram refuses to cover the tone wheel despite the knowledge they have regarding the delaminating of the tone wheel. Supposedly the W58, a software update) was to over ride the mechanical issue of a delaminating tone wheel. How can a software update repair an obvious and known mechanical issue? Why was my vehicle given a “band-aide” and not repaired correctly? Why is the NHTSB allowing Ram to band-aide a mechanical issue that could cause serious injuries due to loss of power or acceleration in a traffic scenario. It makes absolutely no sense. Please look at this issue regarding the band-aide fix and enforce the correct decision in W68 to replace the defective mechanical part of ALL affected vehicles allowing the many many owners that have suffered financially due to their ineptitude in fixing the problem correctly the first time! I have been in contact with several people representing RAM with no satisfaction. While various service people sympathize with me and completely understand my point, they are unable to cover the tone wheel repair. It is Very frustrating to deal with customer reps from RAM outside of the dealership who have zero mechanical knowledge.

Steering gets very stiff. Sometimes can not turn the wheel. Not good if it's moving in traffic.

The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate while changing lanes, the vehicle suddenly lost motive power and was unable to accelerate properly to keep up with the flow of traffic. The contact was able to pull over to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the failure persisted, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tone ring, informing the contact that the magnetic material separated from the tone ring, resulting in poor vehicle timing and fuel injection. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included in the recall but had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering is partially failing. Hard to turn the steering wheel and can not turn as much.

Abs, traction and brake light all came on on dash. Part number 68228991AD needs to be set under a recall part as a safety concern.

Abs module has stopped communicating with computer . No brakes issue on thousands of these trucks

COMPLAINT/INCIDENT.On February 9th 2024, I was making a right hand turn onto main Street. My speed was under 10mph, closer to 5mph. . Without any warning or MIL, my truck suddenly went from easy steering to unable to move the steering column and jerked/locked the wheel by 90 degrees to the left. In other words, the steering wheel went from the 3:00 position and locked into place at the 12:00 position at the apex of the right turn. This put me on a path to driving into a 2story brick building. I was unable to accelerate and I was unable brake momentarily. The engine sputtered a few times; and that is when the MIL lit up on my dashboard stating “electronic power steering service” and “low battery voltage”. After the lights came on, the steering was brought back to normal along with the acceleration and my brakes. After the MIL displayed, steering resumed enough to pull into a parking spot. All of this occurred within 80ft from the apex of the corner to where the truck finally locked up. Total distance traveled 195 ft from start of turn to parked. The steering column and wheel completely locked up once in parking spot. I weigh about 230 lb and I could literally hang off the wheel without the wheel moving an inch.. At home, the power to the truck did not turn off like it normally would after 30 secs. The manual neutral transmission switch was pulled, which normally does not interfere with shutdown. After disengaging the truck powered off. However, I was unable to restart and only a clicking noise was heard. A battery booster jumpstarted successfully. No MIL on dash on startup. Surprisingly, the steering came back to normal. PART NUMBERS. The EPS numbers on the outside casing are P68242957AD and TIC2794A8134. Neither of these numbers have been listed in any of the documentation provided by the NHTSA on the power steering recall nor the reopened investigation.

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 35 MPH and attempting to make a right turn, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 105,000.

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, when the contact attempted to set a recall appointment the dealer refused to perform the recall due to excessive mileage on the vehicle. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power and the vehicle almost stalled. There was no warning light illuminated. The vehicle was not repaired. The failure mileage was approximately 190,000. VIN tool confirms parts not available.

Electric Power steering it is now. I will try and keep it when repaired. The Truck would not turn with out using two hands and pulling and wasn't very responsive then. yes at an independent shop and at a dealer. No warning lights ever came on independent shop computer says working fine. Everything was fine and it quit working on a trip to the store. I'm glad my kid wasn't driving. I have drove old trucks without power assisted steering and had an idea how to get it to turn. Women and old people wouldn't be strong enough to turn it and would likely crash very dangerous. Mine obviously should have been recalled with the other 2015 models because it has failed just like them. I know this issue is still under investigation according to an article in August of 2023. This is a very dangerous situation when it happens my truck has only 113k on it. steering shouldn't ever fail at that low of use. These should be banned they are not safe.

Gas tank strap went through the frame. Gas tank fell off while driving down roadway. Dodge will not repair since the vehicle had come from Canada. No warning lights came on.

engine failure. Driving and heard a noise then oil pressure drops to zero psi and warning came one. Oil pressure would go back up during driving but during stop/idle would go back to zero. removal of oil filter and visual inspection showed metal particles. Oil was always changed ontime.