2016 Ram 1500 Complaint Log

Vehicle will lose all power steering without warning, and in a pattern that I cannot predict. First time it happened I was towing a trailer through the mountains and was in the middle of a curve, nearly causing me to wreck. It then went away after turning the truck off, however it is continuously happening at random moments now and it’s to the point I’ve had to park the truck because of the liability. I have not had it inspected by a shop yet, but will have it done in the near future.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the message motive power reduced was displayed. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The contact drove for twenty miles at a reduced speed to his destination. The vehicle was taken to the dealer and diagnosed with a failed exhaust filter. The contact was informed that the exhaust filter needed to be replaced. The vehicle was repaired. The contact was informed that the repair was completed; however, the recall repair was not completed. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact stated that while driving at at 25 MPH, the steering wheel tightened without warning. The contact used excessive force to untighten the steering wheel; the power steering assist returned to normal operation. The contact replaced the ball joints, inner tie rods, and several other parts in the vehicle after the failure. A year after the initial failure, the contact stated that while driving at 50 MPH, the same failure occurred again without warning. Due to the failure, the contact hit a a curb and damaged the front end of the vehicle. The air bag did not deploy; the contact was not injured. A police report was not filed. The vehicle was towed to his home where it remained in his possession. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering); however, the manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 76,000.

My truck has an abs light warning that came on. When I went to start vehicle the shifter knob (electronic) says it needs service. Cannot drive vehicle. Have towed vehicle to 3 different garages and all say the ABS module needs to be replaced. This part 68295368AC is not available new in the United States. Apparently the part is being redesigned and will be released in April of 2024. The dealership said I could find a used or refurbished one but would not be warrantied if installed. I have been through every junkyard that has a website and every parts supplier. No used part available. I have a truck I cannot drive and the dealership does not provide a loaner and basically said it's my problem. How can a major motor vehicle manufacturer be able to not support it's own product. The truck is a 2016 and I understood the manufacturer had to provide products for 10 years after date of manufacture.

Truck shuts off on its own mostly at low speed but in traffic for years Ram told me they could not find a problem. now ram says they know what's wrong but they don't know how to fix. recall (66a) (z46) been trying for years to get this fixed. stalled four times in traffic yesterday. Called Ram and they don't when or if then will be able to fix.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available

Abs brake light is on and cruise won’t work with brake light on told by dealer ABS MODULE HAS FAILED manufacturer has no idea when parts will be available This needs to be a recall don’t know if abs brakes will ever work

The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.

The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff. The vehicle was driven to the residence and parked. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.

The power steering intermittently goes out. It may work for a few seconds then stop working. Even turning the steering wheel you can feel it come and go. Dodge dealer informed me there are no recalls and I would be charged ??

Two years ago I experienced the warning lights coming on my dash with the ABS, Brakes and one other one I can't remember. The truck locked up and I had to have it towed and the two driver had trouble getting it loaded. The repair shop replaced the ABS module & hydraulic assembly with a rebuilt part. Two weeks ago, the same brake failure happened with the locking up and the lights. I've been told by the dealer and repair shop that the ABS module is on a national backorder due to waiting on the engineering review to be complete with no estimated time to release a new part. All the dealers and repair shop have said I should not drive it. I learned two years ago that this is a very wide spread issue with this model and there's been no recall issued. The fact that the brakes can lock up while driving is the utmost form of safety issue. I am now without a vehicle and Dodge will not provide any type of support to help with a rental care. The ABS module has a design defect and is known by Dodge to be defective. The part # is 68295368AC.

At ~50,000 miles the fuel level gauge would go to Empty only after I filled the tank fully. Now it no longer work at all. The fuel level sensor is defective. Just passed 90,000 miles.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact stated while driving 50 MPH and towing a trailer, the contact heard a thud, after which the vehicle suddenly lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 120,000.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact called and referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that while driving 60MPH, the vehicle shutoff and came to a complete stop in the passing lane. The contact was able to drive to the residence. The throttle body and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the tone wheel needed to be replaced. The vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 99,700.

1. The vehicle has steering issues and is no longer drive able. Steering difficulty began in mid to late August 2023. The steering is now impossible to use and vehicle to l is rendered inoperable. 2. Since purchasing the vehicle I have noticed the transmission is having issues shifting gears. The rpm will be high at speeds of 40-60mph, and the vehicle will only shift to a different gear if I take my foot off the gas pedal for an extended period of time. I had auto mechanic troubleshoot and repair what he thought was a dirty or faulty sensor. Issue continues.

On vacation 07/29/2023 towing a 4000lb. camping trailer with family in the mountains with weekend traffic when motor dies without warning. Luckily I was able to pull over safely. Was able to restart but died three more times but made it to a gas station where it died completely. We were very very fortunate no one was injured. No local shops open on weekend so had the whole rig towed 137mi. home. On Monday 07/31/2023 I had the truck towed to the dealer where I purchased the truck new. after a week and a half they said the wiring harness needs to be replaced but is no longer available so there is nothing they can do. Massive safety hazard should have a solution. I just learned that Dodge knows about this truck dying without warning but has done nothing.

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the part for the repair was unavailable and needed to be manufactured. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

The contact owns a 2016 Ram 1500. The contact stated while reversing, the steering wheel became firm with the "Steering Failure" message displayed. The vehicle was taken to an independent mechanic who informed the contact that the electric power steering module needed to be replaced. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,300.

I was driving some type of explosion occurred the engine have not been operating properly. I wanted to report the incident.

Power steering failed intermittently several times while driving . I've been told the electronic steering rack failed and needs replaced but the garage is still trying to find the proper rack so repairs haven't been made yet .

Power steering system failed with 108500 miles. Unable to turn wheel back to center without fighting it. Almost caused me to crash twice.

A recall was made for manufacture dates ending in 9-2015. My truck is 10-15 and exhibits the same loss of power steering at low speed as this recall. Chrysler advises me to take it to the dealer and pay out of my pocket for their, obvious, defective build.I have seen numeroys complaints regarding vehicles outside the stated MD of this recall

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the vehicle was difficult to maneuver. The contact stated that the steering wheel was firm. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.

The below issue is my 2016’s problem, only thing is my truck has a build date of 5/2016. I’ve replaced this two times already, “it’s very expensive” to which I now have a fractured one yet again. I NEED A PERMANENT FIX FOR THIS ISSUE PLEASE. It’s my daily driver, hwy driven. ********Below recall noted******** ***16V-301 / S32 Recall Summary The front axle half shafts may fracture and separate from the vehicle. Dealers will replace both front half shafts free of charge to resolve the concern. Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 72 MPH, the vehicle shut off without warning light. The forward momentum of the vehicle allowed the contact maneuver off the roadway and the vehicle came to a stop on the grassy shoulder. The contact could not restart the vehicle and had the vehicle towed to a certified mechanic who confirmed that the failure was related to the recalls. The vehicle was towed to the dealer but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. VIN tool confirms parts not available.

The power steering in my 2016 ram pick up truck has started to go intermittently on and off. Sometimes it feels like it’s catching on some thing when it goes out and then it comes right back on. Other times it is completely inoperable. This occurs for a couple days at a time and then the power steering will work for a period of 1 to 2 weeks before acting up again. I have also noticed a squeaking sound when turning the wheel to the right every now and then. I did take the truck in to the dealership however, on the day that I did, the power steering was working correctly, therefore, they were unable to diagnose anything. They stated that the power steering was working as it should. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation into an issue at sounds very similar to the one that I’m having. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation on August 5, into a issue at sounds very similar to the one that I’m having . Please let me know if you need any more information. Thank you.

Steering stopped working while driving. Previous year had a recall for this issue and my truck was not included. This is an ongoing problem and the part needed to fix it is unavailable.

The contact owns a 2016 Ram 1500. The contact stated while driving 47 MPH, the brake pedal was depressed, and the vehicle independently accelerated. The contact stated that the vehicle failed to stop as needed. The contact stated that the “Service Electronic Throttle Immediately” message was displayed. The contact stated that she continued to depress the brake pedal until the vehicle stopped. The vehicle was then cautiously driven to the dealer to be diagnosed. The contact was informed that the throttle body was gunky and needed to be cleaned. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 65 MPH, the ABS and traction control system (TCS) warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and the contact was informed that parts were on back order. The failure mileage was 45,785.

Known issue with the abs module causing brake problems no abs no traction control very dangerous to drive especially in wet/slippery conditions

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated upon starting the vehicle, the engine power was reduced. Additionally, the contact stated that the vehicle hesitated to respond while accelerating, and failed to exceed 60 MPH. The vehicle was taken to dealer, where it was diagnosed that the intake manifold had failed. The vehicle was then taken to an independent mechanic, where the intake manifold was replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving 64 MPH, the vehicle stalled inadvertently. An unknown warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts and was towed to the dealer to be diagnosed. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,777. VIN tool confirms parts not available.

Over the past months, we've been hearing what could best be described as a grinding noise from the steering, heard on any light nudge of the steering wheel, at speeds of about 35MPH and up, intensifying at higher speeds. While the sound is rather faint, it is our impression that over time it's been intensifying. We inspected the wheel hubs, which seem to be fine. We therefore believe it's quite likely the noise is coming from the steering rack (our model is equipped with an electric power assist steering). Searching online in an effort to learn if anyone else has been having similar issues, we found out that there's an ongoing investigation of steering issues related to RAM 1500 that includes 2016 models. We therefore decided to report our issue here.

Power steering will fail intermittently, sometimes for days at a time. Steering becomes difficult at all speeds and failure occurs without warning. Attached is a deposit receipt for 25% of a ram dealer quoted $2,500 steering rack repair for this issue.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed. The contact stated that the steering wheel was very difficult to turn. The vehicle was towed to an independent mechanic and was diagnosed and determined that the power steering control module (PSCM) had failed. The contact was informed that the PSCM and the rack and pinion needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated there was a loud whining sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump. The contact was informed that the software needed to be updated and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

My truck lost power and the engine shut off in the middle of an intersection. I had it towed to my local Ram dealer in June of 2023. It is now November 27th of 2023 and the vehicle cannot be fixed because of the Z46 recall has no parts. I have been in contact with my dealer and they gave me a quote of $13000 to replace the fuel pump with no guarantee I could get reimbursed for these repairs. The recall was scheduled to be out by August of 2023 and was pushed back to January of 2024. That will be 6 months of paying for a vehicle I cannot drive because Ram won't issue a fix for this. The dealer did verify that the fuel pump is the problem.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle is starting to lose power steering function. The vehicle is at 102,000 miles. This is happening any time I turn my wheel. This is a very hazardous safety issue. This issue has not been seen by any other professionals. It just started happening a couple weeks ago. I called the dealership and they said my Vin was not part of the Dodge Ram 1500 year 2015 -2016 recall. I called the manufacturer and they told me it could be a recall soon. But until then I'm to get it looked at and get it fixed. If the recall is a thing soon they will reimburse me my money.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while the vehicle was parked, the vehicle failed to start. The contact sated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I registered my Ram pickup vin # [XXX] with the dealer I purchased it from, the day after I received the card from CFA telling me about the recall. I have checked with that dealer monthly since. They always say parts are not available. Now I am 1000 plus miles from home and stranded because the truck has quit. The local in Springdale, Ar. say some of the parts will be in about 6/13/2023, some parts not until the 19th, but those parts show " no movement". he says that means they will be much later. This almost a year from when I REQUESTED MY TRUCK BE FIXTED. I called CFA this morning and the gave me a [XXX] case # [XXX] and said a case manager would contact me 2 to 3 business days. They don't seem to take your recalls very seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).