2016 Ram 1500 Complaint Log

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB

The contact owns a 2016 Ram 1500. The contact stated that the dealer had previously performed the recall repair under NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) on the vehicle. The contact stated while driving at an undisclosed speed and then arriving to the destination, the contact became aware that the tailgate had opened unexpectedly. The contact stated that the failure had been recurring while driving, which caused items in the trunk to fall out onto the road. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.

THE AIR SUSPENSION IS FAULTY IN THE RAMS. DUE TO FAULTY ISSUES IT CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. IT IS ESPECIALLY FAULTY DURING COLD WEATHER. DURING COLD WEATHER THE COMPRESSOR FAILS TO FUNCTION PROPERLY RESULTING IN INADEQUATE SUSPENSION

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN. ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP RAM (LOCATED AT 600 PLEASANT GROVE RD, MT. JULIET, TN 37122, (615) 288-8525) WAS CONTACTED AND THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.

THE EXHAUST GAS RECIRCULATION (EGR) COOLER MAY CRACK AND ALLOW PRE-HEATED VAPORIZED COOLANT TO ENTER THE EGR SYSTEM. THIS MIXTURE MAY COMBUST INSIDE THE INTAKE MANIFOLD. THERE IS.A SAFETY RECALL, BUT THEY REFUSE TO FIX IT.. I HAVE TRIED SINCE NOVEMBER OF 2019 TO GET THIS ISSUE FIXED WITH NO SUCCESS. I M TOLD CHRYSLER WILL NOT FIX THIS EVEN THOUGH THERE IS. RISK OF FIRE. *TR

I HAVE HAD MY 2016 RAM 1500 ALIGNED 4 TIMES IN THE LAST 2 MONTHS. EVERYTIME I BRING IT IN TO THE DEALERSHIP THEY SAY IT IS WAY OUT OF ALIGNMENT AND CORRECT IT. IN A FEW DAYS THE TRUCK WILL START PULLING AGAIN. ALL HIGHWAY DRIVING.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THE FUEL SENSOR WAS READING INCORRECTLY GIVING FALSE READING AT HALF OF TANK AND WHEN THE GAUGE REACHED ZERO THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR A MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

2016 RAM DRIVERS WINDOW REGULATOR FAILURE.THIS THE 3 TIME THE NYLON CLIP BREAKS WHEN THERE IS COLD WEATHER. IF YOU GET JUST A LITTLE FREEZE AND OPEN THE WINDOW THE CLIP CRACKS. THE REPLACEMENT PART # IS 2387602835. I HAVE OWNED A VEHICLE AND NEVER HAD A PROBLEM IN COLD WEATHER. I WAS TOLD NOT OPEN YOUR WINDOWS IN THE WINTER MONTHS. CHRYSLER SERVICE SAYS DON"T OPEN THE WINDOW WHEN ITS BELOW 32 DEGREES.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

I presently have 92,200 miles on my Doge Ram. I have experienced 3 fuel pump/fuel sender failures. The first at 18,947 miles, second at 43,634 miles and third at 92,263.This last fuel pump replacement will have the defective pump available for inspection after the repair work is done. The failure of a fuel pump/sender could lead to stalling, power loss and failure to start. These deficiencies could lead to traffic accidents resulting in property loss and bodily harm or even death. The warnings persisted until I had the parts replaced. Because of the number of times (3)and the low mileage , 18k,43k and 92k miles, it appears that the fuel pumps used in this model of Dodge Ram are either defective or inadequately engineered. These failures were preceded by and check engine warning light followed by a fuel sensor failure light and fuel gauge malfunction.

RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW

AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.

19V 757 (SAFETY RECALL NUMBER) SAFETY RECALL WAS ISSUED ON 10.28.2019 TO A POSSIBLE FIRE HAZARD IN THE ENGINE COMPARTMENT DUE TO POSSIBLE CRACKS IN THE EGR COOLER. THE DATE LISTED FOR NOTIFICATION / FIX (DECEMBER 13, 2019) HAS COME AND GONE WITH NO UPDATES OR INFO FROM FIAT / CHRYSLER. DUE TO THE POTENTIAL HAZARD OF A FIRE, FCA SHOULD HAVE THIS ISSUE RESOLVED BY NOW..... STILL WAITING.....

COOLANT LEAKING FROM BACK OF MOTOR RESEARCH SAYS IT'S A COMMON PROBLEM COOLANT LINE TO TURBO HAS A PIECE OF RUBBER HOSE UNDER INTAKE AND THE RUBBER CAN'T HOLD UP TO THE TEMP 67000 MILES ON TRUCK

DRIVING DOWN THE HIGHWAY, CHECK ENGINE LIGHT CAME ON, SLOWED VEHICLE TO A STOP, SHUT OFF ENGINE, NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. TRIED TO OPEN HOOD BUT IT WAS TOO HOT. NOTICED FLAME UNDER HOOD WITHIN A MINUTE WHOLE ENGINE COMPARTMENT WAS IN FLAMES.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESUME NORMAL OPERATION AND WAS TOWED TO CHUCK PATTERSON TOYOTA (200 EAST AVE, CHICO, CA 95926) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DO THE REPAIRS DUE TO PARTS NOT BEING AVAILABLE. THE FAILURE RECURRED INTERMITTENTLY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

RECALL VB1 IS NOW OVER YEAR OLD AND NO DEALER HAS BEEN ABLE TO GET PARTS AND COMPLETE REQUIRED SAFETY SERVICE.

ECODIESEL MODEL PICKUP WHILE TOWING OUR 4,000 LB TRAVEL TRAILER AT 50 MPH ON A STATE HIGHWAY, 90 MILES INTO A CAMPING/FISHING TRIP, SUDDENLY DISPLAYED SYMBOL AND MESSAGE ALERTS ON THE DASH AND AT THE SAME TIME LOST ENGINE POWER. I WAS ABLE TO KEEP ENOUGH SPEED TO PULL ONTO A DIRT SIDE ROAD WITHIN THE NEXT COUPLE HUNDRED YARDS, THEN COASTED TO A STOP. DURING THE LAST 20 YARDS, THE ENGINE DIED COMPLETELY SO I HAD NO POWER STEERING. AT FULL STOP THERE WAS A STRONG CHEMICAL SMELL IN THE CAB AND GREY SMOKE COMING FROM THE HOOD. WHEN I OPENED THE DRIVER DOOR, GREY SMOKE WAS BILLOWING FROM THE LEFT FRONT WHEEL WELL. WHEN I OPENED THE HOOD, THERE WAS A FIRE IN THE ENGINE COMPARTMENT. FLAMES WERE SHOOTING UP FROM BEHIND THE ENGINE, THE INSULATION ON THE UNDERSIDE OF THE HOOD WAS BURNING AND FLAKES OF BURNING INSULATION WERE FLOATING AROUND IN THE ENGINE COMPARTMENT. I WAS ABLE TO PUT OUT THE FIRE WITH AN EXTINGUISHER BEFORE THE ENTIRE TRUCK AND TRAILER AND THE SURROUNDING FOREST CAUGHT ON FIRE. JUST AS THE FLAMES DIED OUT, THE COOLANT RESERVOIR ON TOP OF THE ENGINE BURST AND BOILING COOLANT SPRAYED OUT CREATING A BUNCH OF STEAM AND MORE BAD CHEMICAL SMELL. I ARRANGED FOR THE TRUCK TO BE TOWED TO OUR HOMETOWN DEALER. TRUCK WAS STOCK AND DEALER MAINTAINED. I AM WAITING TO HEAR FROM THE DEALER AND THEIR RAM INVESTIGATOR ON WHAT CAUSED THE FIRE AND HOW THIS MATTER WILL BE HANDLED.

I HAVE A RAM 2016 ON MORE THAN ONE OCCASION MY TRUCK ACCELERATED ON IT'S OWN WHILE I WAS DRIVING. ONCE ON THE INTERSTATE GOING AROUND 70 MPH (HAD 3 PASSENGERS WITH ME) AND TWICE TODAY 10/22/19 IN MORNING TRAFFIC AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. IT TOOK HITTING THE BRAKES SEVERAL TIMES TO STOP. I TOOK IT TO THE DEALERSHIP

BOUGHT MY TRUCK 7-22-2019 WITH 61.885 MILES ON IT THREE DAYS LATER THE EGR BLEW A GASKET, STAYED IN THE SHOP THREE DAYS. WEAK LATER THE DODGE DEALER CHANGED OUT MY COOLENT AND THE TRUCK WAS WRECKED AT THE DEAR LERSHIP STAYED IN THE SHOP FOR EIGHT DAYS, TWO WEAKS LATER THE OIL COOLER IS LEAKING AND I CAN NOT DRIVE IT AND THE DEALERAHIP HAS IT ALREADY FOR THREE WEAKS AND WAS TOLD NOT TO LOOK FOR PARTS UNTIL JANUARY OR LATER,HAVE ONLY PUT AROUND 2000 MILES ON IT. CASE NO.-68164081 BV-

I WAS DRIVING DOWN THE HIGHWAY WHEN MY 'AIR SUSPENSION NEEDS SERVICE IMMEDIATELY'. THE AIR SUSPENSION FAILED AND DROPPED MY 2016 RAM 1500 REBEL INTO ENTRY/EXIT MODE. MAKING IT VERY DIFFICULT AND ROUGH TO DRIVE.

DRIVING TO MY HOME TURNING RIGHT, THE STEERING LOCKED UP? FOR ABOUT 2-3 SECONDS. LOST CONTROL OF THE TRUCK. ALSO NOTICED A PROBLEM IN OCT CAMP TRIP. IN GREEN RIDGE FOREST.AS I DROVE ON BUMPY ROADS, I NOTICED STEERING DIFFICULTIES.DISMISSED AS OFF ROAD BUMPS. AFTER RETURNING HOME, WENT TO DINNER WITH FRIENDS.THE STEERING LOCKED UP. THORNTON DODGE CLAIMS THIS IS MY RESPONSIBILITY TO PAY. DODGE RECALLED ALMOST 900,000 TRUCKS FOR STEERING. I SHOULD NOT HAVE TO PAY.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 70 MPH, THE VEHICLE BEGAN TO SPUTTER. THE DRIVER PULLED THE VEHICLE OVER AND SMOKE WAS SEEN UNDERNEATH THE ENGINE COMPARTMENT. DUE TO THE WEATHER CONDITIONS, THE RAIN WAS ABLE TO EXTINGUISH THE FIRE THAT WAS STARTING UNDERNEATH THE VEHICLE. THE POLICE ARRIVED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO HARTLEY'S CHRYSLER DODGE JEEP RAM (30 MAIN ST, NEWPORT, ME 04953, (207) 368-5751) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER WAS DEFECTIVE, WHICH CAUSED THE FIRE. WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE, ENGINE COOLING). THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THROUGH THE DEALER AND WAS CURRENTLY AWAITING THE PART. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000.

WAS DRIVING MY TRUCK ON THE HIGHWAY WHEN I NOTICED MESSAGE ON INSTRUMENT PANEL STATING FUEL SENSOR FAILED, CHECK ENGINE LIGHT CAME ON, AND FUEL NEEDLE WENT FROM 3/ 4 FULL TO EMPTY, AND BACK TO 3/ 4 FULL TO BACK TO EMPTY, WITH ANOTHER MESSAGE STATING LOW FUEL

WHILE DRIVING WITH CRUISE CONTROL ON AND I HAVE TO HIT THE BRAKE TO KICK THE CRUISE CONTROL OFF .SOMETIMES WHEN I PUSH THE BUTTON TO KICK IT BACK ON IT WILL NOT GO BACK ON, SO I TURN THE CRUISE OFF AND BACK ON IT WILL NOT WORK UNTIL I STOP AND TURN THE TRUCK OFF AND START IT BACK UP BEFORE THE CRUISE CONTROL WILL RESET

2ND TIME THIS HAS HAPPENED, CHECKED ENG LIGHT CAME ON, LOW FUEL SENSOR FAILED, FUEL GAUGE GOES TO EMPTY, TRUCK RUNS FINE, DOES NOT MATTER IF DRIVING ON STREETS OR HIGHWAY, VERY CONCERNED I DONT RUN OUT OF GAS, I HAVE TO FILL UP EVERY WEEK, PRAYING FOR A RECALL TO HAVE THIS MECHANICAL FAILURE FIX QUICKLY

2016 ECODIESEL HAS A MALFUNCTIONING EGR COOLER AND LEAKS COOLANT INTO THE EXHAUST SYSTEM THUS CAUSING SEVERAL ISSUES: CEL CODE P20EE, LOSS OF COOLANT AT A RATE OF 2 GALLONS PER WEEK, DPF ISSUE & DEF INJECTOR ISSUES. RAM CUSTOMER CARE SAYS I SHOULD JUST DRIVE IT AND "MONITOR" THE COOLANT LEVEL AND I GET TO PAY FOR THAT AT 20.00 A GALLON AT TWO GALLONS PER WEEK UNTIL JANUARY 2020 OR LATER. WITH THE POSSIBILITY THAT THE ENGINE WILL GET ON FIRE.. THERE IS A FIX, SO RAM SAYS BUT NO PARTS AND WE ARE TO DRIVE A VEHICLE WITH MAJOR ISSUE FOR MONTHS? APPEARS RAM DOESN'T CARE ABOUT CUSTOMER SAFETY ONLY THEIR MONEY. GREEDY, GREEDY...

WHEN DRIVING THE VEHICLE AND THE GAS GAUGE GETS BELOW A HALF TANK THEN THE CHECK ENGINE LIGHT TURNS ON, THEN THE GAS GAUGE GOES TO EMPTY, AND THEN THE LOW FUEL LIGHT COMES ON. TEN FUEL SENSOR FAIL.

CRUISE CONTROL WILL NOT ACTIVATE UNTIL THE BUTTON IS PRESSED 6 OR 7 TIMES, TAKING YOUR ATTENTION FROM THE ROAD TO THE DISPLAY TO SEE IF IT TURNS ON

AFTER THE MANDATORY AEM UPDATE THE TRUCK LOST ACCELERATION POWER AND MPG WENT WAY DOWN. I WAS TOLD THE TRUCKS PERFORMANCE WOULD STAY EXACTLY THE SAME. IN REALITY THE TRUCK TURNED INTO A SLUG. ALSO RECEIVED A RECALL ABOUT POSSIBLE FIRES DUE TO EGR COOLER LEAKING COOLANT. FCA TOLD ME UNTIL A THERE'S A FIX TO CARRY A JUG OF COOLANT AND CONTINUE TO REFILL AS NEEDED. I THINK THAT'S RIDICULOUS, THE TRUCK IS 4 YEARS OLD.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT BECAME AWARE OF FLUID LEAKING UNDER THE HOOD WHILE INSPECTING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM & COLLISION CENTER BODY SHOP LOCATED AT (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) WHERE THE CONTACT WAS INFORMED THAT THE FLUID NEEDED TO BE TOPPED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRANSMISSION SHIFTS VERY ABRUPTLY, SOMETIMES VIOLENTLY, WHILE DRIVING. THERE IS ALSO A JOLT WHEN COMING TO A COMPLETE STOP, DURING THE TRANSMISSION SHIFT FROM 2ND TO 1ST GEAR.

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S BACKUP CAMERA WOULD NOT OPERATE PROPERLY. THE SCREEN WAS EITHER DARK OR SHOWED A SCRAMBLED IMAGE. THE CONTACT STATED THAT A SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO PERFORM THE UPDATE, BUT THE SAME WARNING INDICATOR ILLUMINATED AND NO UPDATE OCCURRED. THE CONTACT TOOK THE VEHICLE TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (5340 HWY 70 W, MOREHEAD CITY, NC 28557, 252-247-2003) AND WAS INFORMED THAT THE BACKUP CAMERA WAS DEFECTIVE. THE CAMERA WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,781.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND CHECKED THE OIL PRESSURE. AFTER RESTARTING THE IGNITION, THE WARNING INDICATOR TURNED OFF, SMOKE POURED OUT FROM THE VENTS, AND FLAMES WERE SEEN UNDER THE HOOD. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND WAS ABLE TO EXTINGUISH THE FIRE UNDER THE HOOD WITH WATER. THE FIRE AND POLICE DEPARTMENTS WERE CONTACTED, BUT DID NOT ARRIVE AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FOX NEGAUNEE CHRYSLER DODGE JEEP RAM (LOCATED AT 701 US-41, NEGAUNEE, MI 49866, (906) 475-9941) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, INTAKE MANIFOLD, RIGHT BANK FUEL, INTAKE HOSE, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. * (RECALL RELATED INCIDENT) TS

1. ON 9/20 I RECEIVED FROM FCA DEALER THE RECALL UPDATE AGREED TO UPON SETTLEMENT WITH THE EPA. 2. WHILE DRIVING ON 9/21 I WAS AT A STOP AND NEEDED TO CHANGED LANES. 3. WHEN I DEPRESSED THE ACCELERATOR THE ENGINE STALLED AND BARELY MOVED THE VEHICLE FOR A COUPLE OF SECONDS BEFORE PICKING UP AND MOVING NORMALLY. 4. HAD ANOTHER VEHICLE BEEN ON COMING IT COULD HAVE CREATED A POTENTIALLY SERIOUS ACCIDENT ON A MAJOR ROAD AT A MAJOR INTERSECTION. 5. I HEREBY EXERT THAT THE "FIX" FOR THE EMISSIONS BY FCA IS NOW CREATING DANGEROUS DRIVING CONDITIONS FOR "OWNERS" WHO HAVE RECEIVED THIS THIS RECALL "FIX" 6. ADDITIONALLY IT APPEARS FUEL MILEAGE IS ALSO DROPPING ABOUT 5%-10% 7. RESEARCHING ON THE INTERNET I AM FINDING THAT THIS IS A COMMON PROBLEM. 8. SOMETIMES THE CRUISE CONTROL FUNCTIONS SOMETIMES IT DOES NOT, I HAVE REPEATEDLY TAKEN THE VEHICLE IN FOR THIS COMPLAINT BUT THEY SAY THEY CANNOT FIND ANY ISSUE. 9. I WOULD SUGGEST THAT NHSTA GET VEHICLES BEFORE AND AFTER THE "FIX" AND DO SUBSTANTIAL TESTING, AS IT IS NOT 100% OF THE TIME AND ISSUE AND MAY BE HARD TO REPLICATE. 10. OVERALL PERFORMANCE OF THE VEHICLE SEEMS TO BE AFFECTED - LOWER PERFORMANCE AND LESS TORQUE 11.IF FUEL MILEAGE IS DOWN AND PERFORMANCE IS DOWN I WOULD SUSPECT THAT EMISSIONS MAY ACTUALLY BE WORSE THAN PRIOR TO THE "FIX" BEING IMPLEMENTED.

TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A TELEPHONE POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THERE MAY HAVE BEEN SMOKE UNDER THE HOOD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 33,980. *DT*JB

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE STALLED AND THEN VIOLENTLY ACCELERATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE WARNING INDICATOR ONLY ILLUMINATED WHEN THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 404-0108) WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE MIGHT BE BECAUSE THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AT THE SAME TIME; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED UNLESS THE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,711.

VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.

I OWN A 2016 ECODIESEL RAM 1500, AND EVER SINCE I COMPLETED THE REQUIRED SOFTWARE UPDATE ON MY VEHICLE DUE TO THE CLASS ACTION LAWSUIT I HAVE NOTICED A DRASTIC DECREASE IN THE AMOUNT OF ACCELERATION MY VEHICLE HAS UNDER CONDITIONS WHERE THE VEHICLE IS NOT FULLY WARMED UP AND OCCASIONALLY UNDER NORMAL DRIVING CONDITIONS AS WELL. THERE ARE TIMES THE VEHICLE WILL TAKE 3 TO 5 ENTIRE SECONDS TO FINALLY START ACCELERATING AND WHEN TRYING TO MERGE INTO HEAVY TRAFFIC OR AT INTERSECTIONS THIS IS EXTREMELY DANGEROUS! I NEED TO BE ABLE TO TRUST THE MY VEHICLE WILL RESPOND IN THE MANNER I NEED IT TO WHILE TRAVELING HIGHWAY AND LOCAL. I BECOME A HAZARD TO OTHER DRIVES AS WELL AS TO MYSELF AND MY OCCUPANTS. THE ECODIESEL OWNERS COMMUNITY WAS PROMISED THAT THIS SOFTWARE UPDATE WOULD NOT IMPEDE FUEL ECONOMY, ENGINE PERFORMANCE, ENGINE NOISE, AND MANY OTHER THINGS, YET MYSELF AND WHAT APPEARS TO BE MANY OTHERS ARE SUFFERING FROM WHAT CAN ONLY BE CLASSIFIED AS A TICKING TIME BOMB. WHEN ONE OR MULTIPLE LIVES ARE LOST, WILL IT THEN BE A LARGE ENOUGH ISSUE TO CORRECT? I CANT FEAR EVERY SINGLE INTERSECTION AND CURVED ROAD I COME ACROSS BECAUSE I AM AFRAID THAT MY ENGINE WILL RESPOND SLUGGISH AND DELAYED. THIS IS AN ISSUE THAT FCA NEEDS TO ADDRESS AND QUICKLY!

I OWN A 2016 ECODIESEL RAM 1500, AND EVER SINCE I COMPLETED THE REQUIRED ENGINE SOFTWARE UPDATE MANDATED BY FCA DUE TO THE CLASS ACTION LAWSUIT, I HAVE NOTICED A SIGNIFICANT DELAY IN ACCELERATION DURING CONDITIONS WHERE THE ENGINE IS NOT FULLY WARMED UP AND SOMETIME AT NORMAL CONDITIONS WHEN THE VEHICLE IS PULLING FROM A STOP THROUGH AN INTERSECTION. THESE DELAYS CAN BE AS LONG AS 3 TO 5 SECONDS!! THIS POSSES A HUGE RISK TO THE DRIVE, HIS OCCUPANTS, AND OTHER DRIVERS AS WELL. THE ECO DIESEL COMMUNITY WAS PROMISED THAT THIS SOFTWARE UPDATE WOULD NOT IMPEDE FUEL ECONOMY, ENGINE PERFORMANCE, ENGINE NOISE, AND MANY OTHER THINGS AS WELL. YET HERE WE ARE MY SELF AND MANY OTHERS HAVING TO THINK TWICE EVERY TIME WE PULL THROUGH AN INTERSECTION, OR A DRIVE WAY, OR TURN ON A CURVED ROAD WHERE THE ONCOMING TRAFFIC IS IMPOSSIBLE TO SEE, HOPING THAT THIS IS NOT THE TIME WE ARE IMPALED BY ON COMING TRAFFIC DUE TO THE LACK OF ENGINE PERFORMANCE OF OUR OWN VEHICLE. THIS IS AN ISSUE FCA NEEDS TO GET OUT IN FRONT OF BEFORE HUMAN LIFE IS LOST. ITS NOT A MATTER OF IF BUT A MATTER OF WHEN, THIS ISSUE NEEDS TO BE ADDRESSED AND ITS NEEDS TO BE DONE QUICKLY!!

AFTER RECALL FOR THE DIESEL ENGINE EMISSIONS CLASS ACTION LAWSUIT, THE TRUCK IS VERY SLUGGISH WHEN COLD, SOMETIMES TAKINGS 3-5 SECONDS TO RESPOND TO THROTTLE INPUT. FUEL ECONOMY REDUCED. TRUCK FEELS LAZY UNTIL IT WARMS UP COMPLETELY. EVEN THEN, IT ISN'T AS RESPONSIVE AS IT WAS BEFORE THE SOFTWARE FLASH.

VEHICLE WAS IN A SETTLEMENT REGARDING THE ECODIESEL ENGINE. TO GET CLAIM PROCESSED A SOFTWARE CHANGE WAS REQUIRED. AFTER GETTING THE SOFTWARE CHANGE AT THE DEALERSHIP, THE TRUCK NOW HAS AN EXTREME ACCELERATION DELAY ESPECIALLY RIGHT AFTER STARTING. YOU CAN PRESS ON THE GAS PEDAL AND NOTHING REALLY HAPPENS, THEN YOU HAVE TO FLOOR IT TO GET IT TO MOVE. IT IS VERY DANGEROUS AT THE INTERSECTION COMING OUT OF MY NEIGHBORHOOD. ON THIS PAST WEDNESDAY MORNING I HAD TO RUN OFF THE ROAD IN ORDER TO AVOID AN ACCIDENT AS MY TRUCK ROLLED ONTO THE HIGHWAY AND THEN WOULD NOT GET GOING. I TRIED TO PULL OVER AND THEN IT FINALLY HIT AND PUT ME IN A DITCH AS I WAS GETTING OUT OF THE WAY OF A CAR ABOUT TO HIT ME. THE PEOPLE I'VE TALKED TO AT THE SETTLEMENT AGENCY FOR FIAT CHRYSLER HAVE ACKNOWLEDGED TO ME THAT MANY HAVE COMPLAINED. IF IT ISN'T FIXED SOMEONE IS GOING TO BE SERIOUSLY INJURED (IF THEY HAVEN'T ALREADY BEEN)

WHEN STARTING ENGINE IN THE MORNING OR IN COLD WEATHER (65'F AND COLDER) THE ENGINE IS UNRESPONSIVE TO THE THROTTLE FOR UP TO 6 SECONDS. THIS IS EXTREMELY DANGEROUS AND MAKES FOR A SERIOUS SAFETY DEFICIENCY FOR THE DRIVER AND PASSENGERS AND THE PUBLIC. ON COMING TRAFFIC HAS HAD TO SLAM ON BREAKS TO AVOID COLLISIONS AS I HAVE HAD TO PULL OUT IN TRAFFIC. THE THROTTLE IS SMASHED TO THE FLOOR AND A MINIMUM OF 3 SECONDS GOES BY BEFORE THE TRUCK HAS ANY RESPONSE WHEN THE ENGINE IS COLD. THIS HAS HAPPENED IN CHICAGO, PULLING INTO TRAFFIC, MERGING INTO LO A HIGHWAY, AND WHEN GOING OVER TRAIN TRACKS WHEN THE GATES WERE COMING DOWN, AND WHEN STOPPED IN TRAFFIC AT A GREEN LIGHT WHICH HAD AN EMERGENCY VEHICLE COMING INTO AND THROUGH THE LIGHT FROM THE OTHER DIRECTION (I COULDN'T MOVE FOR 3 SECONDS).

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, (801) 590-0465) WHERE IT WAS DIAGNOSED THAT THE ENGINE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

AT 61000 MILES 'FUEL SENSOR FAIL' WARNING LIGHT CAME ON AND FUEL GAUGE READ EMPTY.ALSO FUEL LOW LIGHT CAME ON FLASHING.