2019 Ram 1500 Complaint Log

There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.

The contact owns a 2019 RAM 1500. The contact stated while driving at 20 MPH, several unknown warning lights were illuminated. The contact also mentioned that the key fob failed to unlock or lock the driver and passenger side doors. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure. The contact was relating the failure to NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)) however, the VIN was not included in the recall. The failure mileage was 74,977.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, it was discovered that the windshield was fractured. The contact stated a large crack displayed on both sides of the windshield. No known impact occurred to cause the cracks. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.

I got in my truck and once i turned it on a warning message popped up on the dash board saying power steering unavailable and gave me a red steering wheel sign. I put the truck in drive and the steering wheel did not move it was as if the truck was off. Its a huge safety risk because what if this happens while I am driving the vehicle and I lose power steering. Or if I have an emergency I cant drive my vehicle.

October 10, 2024, approximately 6:10AM PST. While accelerating on freeway on-ramp to merge into traffic that was also accelerating, the truck shifted the transmission into neutral. Vehicles behind truck had to swerve around my truck, while I stepped on brake pedal in the middle of accelerating traffic to be able to shift truck back into drive to continue onto freeway. This is not the first arbitrary shift into neutral from this truck. About a year and a half ago, it was happening regularly, until I cleaned the throttle body, then the arbitrary shifts into neutral stopped.

The contact owns a 2019 Ram 1500. The contact stated that while refueling the vehicle, the pump constantly shut-off independently before the tank was full. The contact was constantly squeezing the handle to continue refueling the vehicle. No warning lights were illuminated. The dealer was notified of the failure and acknowledged that the failure was a known issue; however, the contact was asked to take the vehicle in for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

Recall#75b ABS module, had trigger the vehicle to failure, left vehicle to discharge battery in the middle of the highway and stall in the middle of traffic, took it to the dealer on October 2024 and they are not done anything to fixit

My truck is turning hard and is an issue driving. There are recalls for the same year and online states it has recalls for rams manufactured before 10-2018 and my truck was manufactured on 7-2018. I’m being told there is no recall. Why if dodge has an issue with power steering with those models like mine is my issue not covered . This is a major safety issue and is obviously related. I also had an issue with a recall with my back window leaking right after I bought this and again the vin number had no recall but was obviously an issue for these models for the year and make. Dodge needs to do better the steering issue could put someone’s life at risk not just my own!

My 2019 Ram 1500 is experiencing the exact same issues listed in recall 75B but my VIN number is not part of the recall. The symptoms that it is having are the exact ones listed in your recall from 9/11/24 concerning the ABS and stability control issues. It is very disheartening that there wasn’t a better investigation done on this issue either on your end or on Ram’s end. I’m sure there are plenty more vehicles that are affected that aren’t in this recall. My truck did it as I was going highway speeds (70mph) and the abs and stability control issues also disengaged my speed control as I was on the highway. It was a good thing there wasn’t another car behind me or I would have been struck from behind.

The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.

RAM 1500 - 2019 - about 50,000 miles Vehicle had check engine light, code was failed spark plug. Also lost coolant. Took it to a independent mechanic shop near home and they confirmed the head gasket has failed via pressure test. Truck is 4 months out of warranty and the dealership / manufacturer is not helping me resolve the issue. The coolant was leaking into that particular spark plug. Can’t drive this vehicle and the repairs are in the $8000-$10,000 range. My local dealerships want to charge me about $4,000 to take the engine apart and determine what the issue is. Chrysler / RAM should be held responsible because they know this engine is known to fail and the cause of poor manufacturing. I’m out of options and I’m looking for any type of assistance or resolve to this issue.

My vehicle started making a clicking noise and smelled like burning rubber. I took it to my local mechanic and my right exhaust manifold is cracked leaking co2 into the cab. This is on national back order because of the high demand for the parts. This is a national recall for similar parts on the same engine. I don't understand why this is not on recall as well.

The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.

- BRAKE warning light is flashing - PARK BRAKE light is lit Dealer says "software update" is not available and has no time frame on remedy.

My dashboard is bubbling and delaminating after only 18000 miles on a garage kept truck. my research has shown me this is an ongoing problem for this model and it severely affects its value Also if it delaminates on the air bag side could this be a safety issue?

Instrument panel display screen is often blank, or unreadable

Vehicle intermittently has power steering failures. Will not turn to the left.

Air dam malfunction causing truck to shut off

I am experiencing an Antilock Braking System ('ABS') control module software malfunction that disables the Electronic Stability Control ('ESC') system. Last fall Sept 2024 was the first incident. I was driving back one night to my cabin construction project in Somerset, PA. It rained earlier in the day and everything was wet. I was almost back to the site, my dash lights started wildly flashing. The ESC SYSTEM OFF displayed, the (ABS) light illuminated along with SERVICE THE ANTILOCK BRAKE SYSTEM. The front passenger side tire started to shake, just as I was trying to avoid a large pothole around a bend. My truck slid straight across it and slammed my front end down in the ditch. I had NO CONTROL. It caused my side airbags to deploy and the seatbelts to lock up. I drove out of the ditch, the truck was ok. I was close so i drove to the cabin. The next morning I inspected everything, in addition: the front bumper was bent, fog light hanging, wheel well was bent, and there were a lot of scratches. I am a small business owner, I didn't want my insurance to go up, and was waiting until I could afford to fix it. The latest incidents were during the last two weeks. First, I was driving on a 70 MPH highway, suddenly service air pressure system displayed and passenger tire pressure went to “0”, the ABS and ESC warnings displayed, and that tire started shaking. I pulled over to check the tire thinking I had a flat , but it was fully inflated. I turned off the truck, waited 5 mins then started it back up, "fixed" then drove home. Since then, the truck is randomly locking that brake, while I'm driving. THREE separate times it has locked up. I thought I was dragging something one day as I was backing up. Next day I was backing out of my driveway quickly and it caused me to slide into the road. I test drove away slowly, seemed fine. I went through the three stop signs to get out of my plan. It locked up at the third stop sign, as i turned right almost threw me into the sign.

Many vehicles have the exhaust manifolds Crack. Yes it is available for inspection. This could be leaking CO in the cabin of the vehicle. I have talked to the dealership and they confirmed they have many vehicles coming in for exhaust manifold replacements due to them cracking. The vehicle has not actually been inspected by the dealership but exhaust can be smelt from the front of the vehicle. No warning lamps but exhaust is present in the engine bay

Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched

The contact's grandmother owns a 2019 Ram 1500. The contact stated that the vehicle had been experiencing an intermittent loss of power steering functionality. The power steering warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not covered under NHTSA Campaign Number: 19E077000 (Steering); because the VIN was not included. The contact was referred to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 61,000.

I am experience an Antilock Braking System ('ABS') control module software malfunction that disable the Electronic Stability Control ('ESC') system.” There has been a recall but my VIN number was not included. I have taken my truck to a mechanic several times but they are not able to identify the problem. This is an intermittent problem that occurs and can remain disable for weeks.

The contact owns a 2019 Ram 1500. The contact stated that while changing the brakes, there was an abnormal sound coming from the brakes, with an abnormal amount of brake dust accumulating on the wheel. The contact stated that there was an abnormal resistance while driving. The contact stated that the brake pads were extremely hot, causing the back of the pads to be melted onto the piston of the caliper. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

I selected other at this issue caused more the 3 items to fail. While driving the truck pretty much every light on the dash would come on, I would lose power steering, speedometer (both digital and analog), all gauges would malfunction, turn signals would not work and pretty much anything electronic would not function properly. At one point, this happened while driving on the interstate using cruise control. The truck was doing fine and then all of the sudden it popped into neutral from cruise and started to malfunction. There were also times where the transmission would not shift gears past first gear so that pretty much made it impossible to drive anywhere. As you can imagine, this is not only a safety issue for myself and my passengers, but also to anyone else on the road. I've seen many other cases of the same issue I experienced online in many forums and I really don't know why there isn't already a recall out for this. When I had my truck serviced to fix the issue, I'm almost positive I saw a recall for the ABS system that pertained to my issue, but after it was serviced I can no longer find that recall. The fix ended up being a replacement of the "star connector". I have a video of the malfunction actively taking place before it was repaired if that would help with anything.

I have warning lights stating that there is a problem with the antilock brake system, and another warning about the brakes. The electronic stability light is on , and the truck won't allow me to turn the ESL warning on or off. And also, my cruise control doesn't work, which stems from the ABS . There is an existing recall, which includes the year, make and model of my truck, but for whatever reason, my trucks VIN number is not included on the recall. The recall that I speak of, is : Campaign number: 24V653000 I've contacted RAM, and they said for me ⁶vto take it to the service department, the service department said they can't do anything about it.Sept

The service Anti-lock brake system, and service electronic braking system, along with the lights come on. Also the electronic stability control (ESC) disables, and that light comes on as well. The cruise control does not work either. My truck year model is 2019, and a recall has been issued (reference number 75B/NHTSA/24V-653) for this same problem, but my vehicle was not included for whatever reason. I Attached some pics. I really hope and pray, that y'all will be able to add it to the recall Thank you

the truck only has 42,529 miles on it and oil pan is rotted/rusty and starting to leak oil

The rear backup camera either shows a blue screen when the vehicle is put into reverse, or a black screen with the lines for backup guidance. Other times the camera works as intended.

The contact owns a 2019 Ram 1500. The contact stated while driving 10-15 MPH, the brake pedal was depressed, but the vehicle failed to stop immediately. The Forward Collision Avoidance system activated and prevented the vehicle from rear-ending another vehicle in front. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,297.

I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.

The contact owns a 2019 Ram 1500. The contact stated while driving 65-70 MPH and making a turn, the vehicle lost power steering functionality and almost struck a wall. The contact was able to remain in control of the vehicle. The contact exited the highway and pulled into a parking lot, where the contact turned off and restarted the vehicle; however, the failure persisted. The vehicle remained in the parking lot until the following day. The contact replaced the power steering fuse and temporarily disconnected the battery, and the vehicle operated as needed. The contact stated that the failure had been recurring intermittently. The message "Service Power Steering" was displayed. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.

Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.

While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring more frequently. The vehicle was taken back to the dealer, where it was determined that the instrument cluster needed to be replaced. A claim was filed with the manufacturer; however, the contact was informed that there would be a charge for the repair. The dealer related the failure to an unknown recall. The vehicle was not repaired due to the cost. The contact had not contacted the manufacturer. The failure mileage was approximately 70,000.

Air suspension failure on front drivers side 2019 Ram Rebel. When it was below freezing outside, a warning message flashed across the screen saying service air suspension immediately. Went home and got up later to drive again and the warning message was gone, never to be seen again. Fast forward and it was extremely hot out. Noticed the truck was leaning to one side. Jumped in, started it, and the height recentered. Got out and could hear an active air leak. Drove for a while and would always raise and lower as normal. Issue seemed to go away. Finally, it came back. When trying to change the heights, a message flashed that said “Air suspension system overheating. Ride height safe to maintain.” Sent to dealership. Took 2 days to find issue. Mopar gave oddly specific instructions to determine if that was the issue. Air suspension replacement cost $2500 and not covered under any warranty. Took almost 2 months to get the part. National shortage of the part. Was told driving to vehicle was a safety concern because if the motor in the suspension failed, it could cause the vehicle to rapidly fall, causing loss of control and airbag deployment. Ram refused to call back when trying to get answers about what was going on. Dealer contacted other dealerships and parts places across the country to no avail. When the part came unexpectedly and I picked up the vehicle, I was informed that another 2019 Ram Rebel was there for rear air suspension failure with the same issue of inability to locate a part.

The RAM trailer brake controller has two problems, causing unsafe operation when connected to a camper or trailer with electric brakes. 1) When coming to a stop and feathering off the brake to stop smoothly, the trailer brakes are released too early, this causes the vehicle to be pushed forward, often into an intersection, pedestrian, or a vehicle opinion front of you! Care must be taken to avoid this! Alternatively, the trailer brake controller lever can be manually pressed to avoid the trailer brakes from being released early. The camper was tested by the camper dealer as OK This same camper does not have this problem if tested with other tow vehicles such as GMC, etc. 2) The RAM trailer brake controller does not output a full 12VDC to the connected trailer, even with the gain set to max (10) and full brakes are commanded either by the brake pedal, or the brake controller lever. This causes the trailer to not have full stopping powerm reducing the stopping distance, especially in an emergency stop. If the brake controller output is tested without a trailer connected, it will show 12V output. However, once a trailer is connected, the output drops to about 9.6 VDC. The camper has been tested by the camper dealer and was found to be ok. The camper was also tested with other brands of vehicles (Toyota, GMC, Chevrolet, Nissan), and no other vehicles except RAM exhibit this problem. This problem was also confirmed at a trailer dealer by using an independent trailer brake test meter (IPA #9107B Electric Brake Force Meter). The RAM has been taken to a RAM dealer multiple times since new, and each time the dealer said the RAM is working as designed. I have photos of the tests made on multiple RAM vehicles showing this issue, as well as other brands showing that they do not have the same issue.

The contact owns a 2019 RAM 1500. The contact stated that while driving at approximately 60-65 MPH another vehicle made an illegal u-turn causing traffic to abruptly stop, the brake pedal was depressed however the vehicle skidded and crashed into the rear of the vehicle in front. The contact mentioned that the vehicle crashed into also crashed into the rear of the vehicle in front. No warning lights were illuminated. A police report was filed. Two occupants from the other vehicles involved sustained unknown injuries reported by the insurance company to the contact. The vehicle was taken to a collision center for cosmetic repairs. The contact noticed via the manufacturer's app that the license plate for the vehicle was included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) and took the vehicle to a dealer where the recall was no longer linked to the vehicle therefore the dealer declined the recall remedy. A dealer was contacted. The vehicle was not diagnosed or repaired for the failure of the brakes. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2019 Ram 1500. The contact stated while decelerating to come to a stop or to make a turn, the transmission shifted out of gear unexpectedly. The contact stated that the failure also occurred while at a complete stop. A message advising to shift to park(P) and to shift back into gear was displayed on the infotainment system screen display. Additionally, the gear shift indicator light was flickering. The vehicle was taken to the dealer, where it was diagnosed that an unknown transmission sensor had failed. The dealer replaced the transmission; however, the failure recurred. The vehicle was taken back to the dealer, where unknown repairs were performed; however, the failure persisted. The vehicle was taken to a second dealer, Central Florida Chrysler Dodge Jeep Ram (8675 Commodity Cir, Orlando, FL 32819), where the transmission, the gear shift cluster, the fuel vaporizer, and the catalytic converter were replaced. Additionally, an unknown software update was performed; however, the failure persisted. The dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure several times and referred the contact to the dealer for assistance. The failure mileage was approximately 36,000.

2019 Doge ram 1500 quad cab- the engine completely and immediately froze up and locked all tires in the middle of a busy 2 lane street- sounded like only 2 of the 8 pistons were barely firing, was told my engine was "toast-it sucked a valve"! I am an old school mechanic so I take care of every aspect of my truck regularly by professional mechanics- how can a truck not even 5 yrs old with payments still owed have so many issues and now if completely trash? In addition, I have had computer issues, rear camera issues, the side mirror just fell off on its own.....so many issues with this model. How can a dealership and a manufacturer legally sell such a piece of junk? Is there any recourse? Law suit- class action or individual ? I am deseperate for help- I was nearly killed on this street when it all happened- the engine completely died-battery drained-back tires locked up all in an instant while driving 30 mph.

Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. The message "Power Steering System Not Available - Service Required" was displayed. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering system assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the transmission downshifted unexpectedly. The contact stated that while driving at various speeds, the transmission failed to shift to the intended gear while depressing the accelerator pedal or the brake pedal. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to an auto parts store, where it was diagnosed and determined that the power train and ABS had failed. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,555. VIN tool confirms parts not available.

My 2019 ram classic 1500 Lonestar. I had to hit my brakes firmly to avoid an accident and my truck went into a skid. The brake pedal went all the way to the floor. I limped the truck to my mechanic and after they diagnosed it, they said my ABS module failed and is now leaking brake fluid. he contacted the dealership and they refused to sell the new ABS module to anyone because they have recognized. There is a problem with the current 1 and it is being re-engineered at a later date. So I had to buy a used one and had my mechanic install it And now I have another faulty ABS module on my truck and I am worried if I get into a situation that I have to hit my brakes hard I am going to skid again and possibly get into an accident causing bodily harm or fatality. I called myself and they said they cannot sell it to anyone at this time.

Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.

I started my truck up one morning and the airbag system light came on. Took it to the dealership and they reported fault code B007F-13 and recommended immediately replacing faulty passenger seatbelt retractor. For some reason my truck was not included in safety recall W67. Dealership quoted out-of-pocket fix was $800. I drove around for several months with the airbag light on because I could not afford to fix. Dealership is finally fixing today. They are applying the same fix they have made to other 2019 Dodge Ram trucks in the recall group. This is a major safety issue and negligence to not include all vehicles affected by this malfunction. My truck should have been included in the recall if it is getting the exact same safety recall fix as other models in the same year.

Around 40,000 miles, the digital display on the information cluster of my 2019 Ram 1500 Bighorn started to go blank intermittently. Sometimes for long periods, sometimes for only a few minutes. Over time the display would only work once a week. Now at just over 50,000 the information will not display at all. Occasionally I would hear a tone, but because the display is blank I am unable to know what the tone was in regards to. It may have been something safety related or just low fuel or something else minor. It has not been looked at by the dealer. At my last visit to the dealer I asked about it and was simply told it was around $1,300 to replace. No other inspections by any other entity. No warnings prior to each failure.

The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.

Driving going to freeway going speed limit 55mph then my truck started beeping and warning light came up on dashboard Power steering unavailable. I was able to slow down and part the truck. Disconnect the battery for 30 mins to reset system code still there. Had my truck towed home