2013 Ram 2500 Complaint Log

Jan 8 th had Ram 67A recall performed. Feb1 the EL on dash comes on and def system engine shutdown countdown. Feb 4 brought truck to dealer for service fix. Feb 5 dealer states that truck needs new DEF injector, Wiring harness , and SCR .and covered under the 67A recall warranty. Dealer states truck will be ready Feb 11. Feb 11 dealer states parts part out for devilery status but delayed with no eta on delivery date. Called dealer for status with same parts not available reply from dealer on Feb 11,17,18,23,24 March 2, 4 . Truck had been immobile at dealership for over 30 days and no delivery date available after 67A recall issues.

Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

The contact owns a 2013 Ram 2500. The contact stated while the vehicle was turned off and in park(P), the vehicle shifted into reverse after the contact’s son bumped into the column shifter. As a result, the vehicle rolled down hill coming to a complete stop after striking a fence post. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train); the VIN was included, but the vehicle had already been repaired. A Police report was not filed. No injury was reported. The manufacturer was notified of the failure but provided no assistance but informed the contact that the vehicle had previously been repaired under recall in 2019. The failure mileage was 116,000.

Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.

hi beam, low beam, both sides flicker, go off, then come on. Driver's side (low and hi beam) is now permanently off even after having a repair shop fix them.

DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.

Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.

recall p65 preformed in 2015 the fuel filter housing is still a safety issue fuel leaks from connector causing fuel to leak on to the starter the fuel filter housing is defective

My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix

ENGINE LIGHT COMES ON WHEN YOU START THE TRUCK. HAD THE ENGINE LIGHT CHECKED SAID IT'S COMING ON BECAUSE THE DEF. THE DEF HAD A RECALL A COUPLE YEARS AGO AND HAD IT FIXED BUT NOW THE LIGHT IS COMING BACK ON FOR THE SAME PROBLEM.

AIRBAG LIGHT KEEPS GOING ON AND OFF WHEN DRIVING. MAKES A ALARM SOUND WHEN THE LIGHT GOES ON AND OFF. WHEN YOU TURN ON THE VEHICLE THE TRUCK SAYS "AIRBAGS NEED TO BE SERVICED"

WHEN PULLING MY KEY OUT AFTER PARKING MY VEHICLE AND TURNING OFF THE ENGINE I AM STILL ABLE TO SHIFT GEARS WITH THE KEY OUT OF THE IGNITION AND MY FOOT OFF THE BRAKES

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE PARKING BRAKES TO STOP THE VEHICLE. THE CONTACT DIAGNOSED THE FAILURE AS AN INNER PLASTIC LINER TUBE IN HOSE COMING FROM THE STEERING WHEEL PUMP THAT JAMMED THE POWER SCREW VALVE. THE CONTACT REPAIRED THE FAILURE HIMSELF. THE CONTACT STATED THAT HE LEFT MESSAGES FOR A LOCAL RAM DEALER HOWEVER, THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,584.

1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

SHIFT SOLENOID

DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK OR UNLOCK WITH ANY AVAILABLE MECHANISM...ADDITIONALLY, THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK WITH THE SPEED ACTUATED LOCKING MECHANISM EITHER. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN BROUGHT UP IN SEVERAL OWNERS FORUMS.

THE TRACK BAR MOUNTS HAVE ALL THE WELDS CRACKED AND IT CAUSES THE TRUCK TO SHAKE UNCONTROLLABLY AND IS VERY DANGEROUS. I HAVE ALMOST CRASHED TWICE DUE TO THIS PROBLEM. I SEE THAT FCA CURRENTLY HAS A RECALL FOR THIS EXACT PROBLEM R46, MY TRUCK FALLS WITHIN THE MODEL AND YEARS BUT FOR SOME REASON IS NOT COVERED UNDER THE RECALL. I NOTICED THE PROBLEM DRIVING ON THE HIGHWAY AT 60 MPH THE TRUCK BEGAN TO SHAKE IN A VIOLENT AND UNCONTROLLABLE MANNER ALL THE CARS AROUND ME SLAMMED THEIR BRAKES TO STAY AWAY. I WAS ABLE TO BRAKE DOWN TO 20 MPH WHEN THE SHAKING STOPPED. I PULLED OVER TO THE EMERGENCY LANE TO EXAMINE MY TRUCK AND NOTICED THE CRACKED WELDS ON THE TRACK BAR MOUNT. I NEED TO HAVE THIS FIXED UNDER THE RECALL AS THIS IS A HUGE SAFETY PROBLEM FOR MY SELF AND MY FELLOW DRIVERS I SHARE THE ROAD WITH.

I WAS DRIVING MY GMC ACADIA WHEN IT STARTED TO SMOKE SO I PULLED OVER AND IT WAS ON FIRE. THE WHOLE CAR BURNT.

ON THREE SEPARATE OCCASIONS RECENTLY, THE STEERING ON MY 2013 DODGE 2500 EXHIBITED A VIOLENT SHAKING WHEN I HIT A SMALL LINEAR RIDGE ON THE INTERSTATE WHILE TRAVELING AT THE POSTED SPEED LIMIT SUCH AS GOING OVER A BRIDGE OR THE LINE FROM ASPHALT INSTALLED OVER OLD CONCRETE SECTIONS.. THIS VIOLENT SHAKING ALMOST SENT THE TRUCK OFF THE ROAD AND ONLY STOPPED WHEN I SLOWED DOWN BELOW 30 MPH. I HAVE TAKEN THE TRUCK TO THE DODGE DEALER AND ALSO A LOCAL GARAGE AND THE DRAG LINK IS BENT AND THE TIE-ROD ENDS HAVE TO BE REPLACED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I WAS TOLD THE BENT DRAG LINK WAS A RESULT OF THE VIOLENT SHAKING CALLED THE "DEATH WOBBLE". THE COST TO REPAIR THE STEERING SYSTEM IS OVER $2200 AND THIS TRUCK ONLY HAS 126,000 MILES ON IT.

WHILE ON AN INTERSTATE HIGHWAY. MY RAM 2500 EXPERIENCED A IMMEDIATE LOSS OF POWER. CAUSING A NEAR COLLISION FROM FOLLOWING VEHICLES. UPON TAKING IT IN FOR SERVICE .IT WAS FOUND THAT THE DIESEL PARTICULATE FILTER HAD EXPLODED AND PLUGED UP THE CATALYTIC FILTER. I FEEL THIS IS A SAFETY HAZARD. I CONTACTED CHRYSLER, BECAUSE MY TRUCK WAS STILL UNDER WARRANTY. THEY SAID IT WAS A WEAR ITEM SO WOULD NOT BE COVERED. HOW IS A CATASTROPHIC FAILURE, A WEAR ITEM ?

EXPERIENCING "DEATH WOBBLE" WHEN SPEEDS REACH 50-55MPH WHEN DRIVING ON HIGHWAY.

TRUCK GOES INTO LIMP MODE, CHANGED TRANSMISSION SOLENOID AND IT FIXED IT FOR ABOUT 11 MONTHS BUT NOW BACK IN LIMP MODE, ( STUCK IN 4 TH) CHANGED TRANSMISSION SOLENOID APPROXIMATELY 11 MONTHS AGO FOR SAME ISSUE, NOW BACK IN LIMP MODE. ( WON'T SHIFT PAST 4 TH)

THE ESC INDICATOR CAME ON AND WON'T GO OUT

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS LOCATED AT 4025 10TH AVE S, GREAT FALLS, MT 59405 (406) 791-8600, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTAKE MANIFOLD HEATER NEEDED TO BE REPLACED. THE PISTON, INTAKE MANIFOLD AND EXHAUST VALVE WERE REPLACED. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON IN SIMILAR VEHICLES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE WHERE CASE NUMBER: 71625455 WAS PROVIDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,188.

DRIVER PERFORMED A PRE-USE WALK AROUND INSPECTION ON VEHICLE AND OBSERVED NO DAMAGE. DRIVER PROCEEDED ON TO DESTINATION. DRIVER MERGED ON TO HWY 70 EAST AND ACCELERATED TO THE POSTED SPEED LIMIT OF 75MPH AND SET THE CRUISE CONTROL. WITH NO OTHER VEHICLES AROUND THE DRIVER, ON OR AROUND MILE MARKER 184, THE VEHICLE STARTED TO MAKE A LOUD GRINDING SOUND AND VIOLENTLY VIBRATED. THE DRIVER PRESSED THE BREAK TO DISENGAGE THE CRUISE CONTROL AND LOOKED AT THE CENTER FLOORBOARD TO INVESTIGATE THE PROBLEM WHEN ALL AT ONCE THE FLOORBOARD EXPLODED SENDING SHRAPNEL AND DEBRIS UPWARD. FLAMES WERE COMING UP FROM THE FLOORBOARD IMMEDIATELY FILLED THE CAB WITH SMOKE. AT THE SAME TIME AS THE EXPLOSION OCCURRED, BOTH THE DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED. WITH THE AIRBAGS DEPLOYED AND SMOKE FILLING THE CAB, THE DRIVER HAD ZERO VISIBILITY WHILE THE VEHICLE WAS STILL IN MOTION. USING THE REMAINING VEHICLE MOMENTUM, THEY STEERED TO THE RIGHT TO GET THE VEHICLE OFF THE ROAD AND WAS ABLE TO GET THE VEHICLE 90% OFF THE ROAD. THEY WERE UNABLE TO PUT THE VEHICLE IN PARK OR REMOVE THE KEYS FROM THE IGNITION. THEY TURNED ON THE HAZARD LIGHTS AND EVACUATED THE VEHICLE TO A SAFE DISTANCE. FROM AFAR, THE DRIVER OBSERVED FLAMES DRIPPING FROM THE BOTTOM OF THE VEHICLE AND WITH NO EXTINGUISHER THEY CONTACTED THE POLICE AT 678-1234 AND INFORMED THEM OF MY NAME AND THE INCIDENT?IN TURN THEY INSTRUCTED THE DRIVER TO DIAL 911. AFTER APPROXIMATELY 10 MINUTES, THE WHITE SANDS MISSILE RANGE FIRE RESCUE ARRIVED AND SECURED THE SCENE RENDERING THE VEHICLE FIRE SAFE AND PUSHING IT OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP.*DT*DT*DT*JB

VEHICLE EMISSION RECALL # S47 WAS APPLIED AND MY DODGE STILL DOES NOT PASS SMOG FOR CALIFORNIA. DODGE IS REQUIRING THAT I DRIVE THE VEHICLE, HOWEVER, THIS IS THE 9TH TIME IT WILL NOT PASS SMOG AND MY CA REGISTRATION IS EXPIRED AND I CANNOT LEGALLY DRIVE THE VEHICLE UNTIL IT PASSES SMOG. I WANT DODGE TO REPLACE OR REPAIR THE VEHICLE BECAUSE IT IS NOT DRIVABLE. HOWEVER, DODGE IS TELLING ME TO DRIVE THE VEHICLE DESPITE THE FACT THAT IT IS NOT REGISTERED.

STEERING BECAME EXTREMELY LOOSE. IT BECAME SO LOOSE THAT IF I HIT A BUMP I WOULD END UP IN THE NEXT LANE OF TRAFFIC. THE UPPER AND LOWER BALL JOINTS, TIE ROD ENDS, AND THE ENTIRE STEERING LINKAGE WERE REPLACED AND THE PROBLEM DIDNT GET BETTER. I HAD NEARLY 6 INCHES OF PLAY IN THE STEERING WHEEL. I'D APPRECIATE IF SOMETHING WAS DONE FOR THIS SO NO MORE PEOPLE HAVE TO GO THROUGH THIS HEADACHE OR SAFETY ISSUE.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVING APPROXIMATELY 15 MPH, AN ODOR OF SMOKE WAS DETECTED. THE VEHICLE WAS PULLED OVER AND THE CONTACT SAW SMOKE UNDERNEATH THE HOOD. THE BATTERY INDICATOR WAS ALSO ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE STOPPED SMOKING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INVESTIGATOR. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-0166) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE CRUISE CONTROL ENGAGED WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*PM *DL

MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS JUST LEAVING A PARKING LOT AND MERGING INTO TRAFFIC AT 40MPH WHEN MY VEHICLE BEGAN TO STALL, AND I WAS ABLE TO PULL OF THE ROAD WITHOUT INCIDENT. WHY HASN'T THIS BEEN REPORTED AS A SAFETY ISSUE. I LIVE IN COLORADO WHERE THE SPEED IS 75MPH. WHAT IF THIS HAPPENED WHILE I WAS ON MY WAY HOME VIA THE INTERSTATE? I REGULARLY TAKE MY VEHICLE IN FOR OIL & FLUID CHANGES ALONG WITH THE DEALERS 20 POINT INSPECTION. NO PROBLEM WAS EVER PRESENTED TO ME. APPARENTLY, THE TURBO GETS A SOOT BUILD UP AND THE DEALERS DON'T ADDRESS THIS KNOWN FAILURE. I CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY KNOW IT'S AN ISSUE. THE FIX FOR CONSUMERS IS $5000.00. THIS IS AN UNACCEPTABLE SAFETY RISK FOR RAM TRUCK OWNERS.

BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AND FAILURES ON 2013 RAM TRUCKS. VEHICLE WAS STATIONARY

WHILE DRIVING ON THE HIGHWAY, THE TRUCK JERKED, LOOK AND SEE IT WENT INTO TOWING MODE 4. PULLED OVER AND TRIED TO PUT IT BACK INTO DRIVE. I WOULD NOT STAY. I SHUT OFF THE CAR AND LET IT CYCLE THEN PUT IT INTO DRIVE. STAYED FOR 2 SECONDS AND WENT RIGHT BACK INTO TOWING. CALLED THE DEALERSHIP TO SEE IF ANYTHING HAPPENED WHEN THEY DID 2 RECALLS THE DAY BEFORE. THEY SAID IT WOULD NOT HAVE ANYTHING TO DO WITH WHAT HAPPENED. I WAS OUT OF THE AREA AND ASKED IF IT WOULD DAMAGE AS I DROVE. I WAS TOLD NO, BUT IT WOULD USE MORE GAS. AS I WAS DRIVING BACK HOME THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY BROUGHT THE TRUCK IN AND WAS TOLD IT WAS THE ELECTRI COLENOID IN THE TRANSMISSION.

DRIVER SIDE AND TAIL GATE ARE THE ONLY ITEMS THAT WILL LOCK USING KEY FOB OR DOOR LOCK SWITCH

WHILE DRIVING ON INTERSTATE 84 IN HARTFORD, CT I HIT A SLIGHT BUMP AFTER THEY WERE RESURFACING THE ROAD AT ABOUT 50 MILES PER HOUR. THE ENTIRE TRUCK SHOOK VIOLENTLY FROM THE SUSPENSION INTO THE STEERING WHEEL. FELT LIKE ALL 4 TIRES WERE ABOUT TO COME OUT FROM UNDER THE TRUCK. LUCKILY I WAS ABLE TO VEER TO THE NEAREST EXIT AND COME TO A COMPLETE STOP. I TOOK THE TRUCK ONTO A SIDE ROAD AND VISUALLY INSPECTED THE UNDERCARRIAGE. NOTHING SEEMED LOOSE OR SEEMED TO HAVE ANY PLAY. THE TRUCK ONLY HAS 58000 MILES AND I HAVE NEVER EXPERIENCED THIS PRIOR. EXTREMELY NERVOUS TO BRING THIS 3/4 TON UP TO HIGHWAY SPEEDS AGAIN.

THE ENGINE HAS 148000 MILES AND HAS STARTED TO KNOCK. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND ALL THREE SAY IT WAS AN ENGINE PROBLEM. I WAS TOLD BY ALL THREE TO REPLACE OR REBUILD THE ENGINE. TWO OF THE THREE MECHANICS SAID THEY HAVE ALREADY REBUILT A COUPLE OF 2013 OR 2014 ALREADY BECAUSE OF A ENGINE KNOCK. I BOUGHT THIS RAM WITH THE CUMMINGS BECAUSE OF THEIR DURABILITY. IS IT POSSIBLE THE CUMMINGS ENGINE HAS A DEFECT IN THE 4TH GENERATION. I HAVE ALSO READ IN CUMMINS FORUMS AND RAM FORUMS ABOUT THE SAME KNOCKING PROBLEM. MY TRUCK STARTED KNOCKING WHILE DRIVING ON THE HIGHWAY AT 65 MPH AND NOT PULLING ANYTHING. MY TRUCK IS IN THE SHOP NOW AND I DONT THINK I SHOULD HAVE TO PAYBFOR A ENGINE REBUILD BECAUSE OF A DEFECT.

BACKUP CAMERA SCRAMBLES AND GOES OUT INTERMITTENTLY WHEN BACKING UP, AND REAR PASSENGER TAILLIGHT POSTING OUT IN SYSTEM MESSAGES ON STARTUP AND STORED MESSAGES BUT IS NOT OUT.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC NOTICED THAT THE TRACK BAR WAS CRACKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 467-8055). THE DEALER STATED THAT THEY WERE NOT ABLE TO ASSIST BECAUSE THE LIFT KIT INSTALLED ON THE VEHICLE CAUSED STRESS TO THE TRACK BAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

MY RAM 2500 LARAMIE DEVELOPED A HEATING ISSUE. I HAVE HAD MY TRUCK TO THE DEALER ON SEVERAL OCCASIONS, WITH NO FIX. I HAVE REPLACED THE THERMOSTAT, HEATER CORE, AND THE BLEND MOTORS. AFTER ALL OF THAT, THE HEATER IN MY TRUCK STILL DOESN'T WORK. MY ENGINE WILL HEAT UP TO 190 DEGREES AND THE HEAT JUST DOESN'T WORK. IT DOESN'T MATTER IF I'M DRIVING ON THE HIGHWAY, CITY STREETS, OR ANYWHERE ELSE. THE HEAT DOESN'T WORK. THIS PROBLEM STARTED AROUND APRIL 2019.

I WAS DRIVING IN THE FAST LANE WITH NO UNUSUAL NOISES OR VIBRATIONS. ALL OF MY GAUGES WERE NORMAL. ALL OF A SUDDEN, MY PICKUP TRUCK STARTED SHAKING VIOLENTLY, AND THERE WAS A CLANGING BANGING NOISE OR SENSATION. I IMMEDIATELY PUT MY BLINKER ON AND HEADED FOR THE RIGHT SIDE OF THE FREEWAY. AS I ATTEMPTED TO BRAKE TO SLOW DOWN, IT FELT LIKE I WAS LOSING POWER, , THE TRUCK WAS STILL SHAKING SO I TIGHTLY GRASPED THE WHEEL AND CRANKED IT OVER TO THE RIGHT SIDE OF THE ROADWAY, OFF OF THE PAVEMENT ALTOGETHER. AS SOON AS I WAS ABLE TO STOP, I TURNED THE KEY OFF. THERE WAS ALREADY SMOKE RISING FROM THE RIGHT FRONT CORNER OF THE TRUCK, THEN FLAMES APPEARED. I GRABBED WHAT VALUABLES I COULD AND ESCAPED THE VEHICLE AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED, MY PICKUP TRUCK, A 2013 DODGE RAM 2500 DIESEL WITH BARELY 130,000 MILES ON IT WAS TOTALLY GUTTED BY THE FIRE. MY FRONT DRIVE LINE, DRIVE SHAFT HAD BROKEN OFF OF THE AXLE OF THE PICKUP HITTING THE BRAKE LINE WHILE IT WAS BOUNCING AROUND, CAUSING IGNITION OF THE BRAKE FLUID. THE DRIVE LINE WAS FOUND IN THE CENTER OF THE FREEWAY. THE LEAKING BRAKE FLUID OR TRANSFER CASE FLUID WAS BURNING ON THE GROUND. THE FIRE GRADUALLY SPREAD THROUGH THE ENGINE COMPARTMENT THEN THROUGH THE FRONT AND BACK OF THE CREW CAB PICKUP, DESTROYING IT.

HAD TO REPLACE THE TURBO ACTUATOR FOR $3549.18. THIS IS A 2013 WITH ONGOING RECALLS. I SHOULD NOT HAVE TO PAY FOR A LARGE TICKET ITEM WITH A TRUCK THIS AGE.

ELECTRIC DOOR LOCKS HAVE LOCKED AND UNLOCKED BY THEM SELF AND SOMETIMES WON'T LOCK AT ALL YOU HAVE TO KEEP HITTING THE FOB BUTTON OFF AND ON TILL THEY ACTUALLY LOCK OR THE LOCK BUTTON ON INSIDE DOOR . THIS HAPPENED ONCE WHILE DRIVING IN A STRAIGHT ROAD, THE OTHER TIME'S JUST WHEN TRYING TO UNLOCK TO GET IN AND WHEN GETTING OUT TO LOCK IT UP

WHILE DRIVING ALTERNATOR STARTED SMELLING AND RAPID CHANGES IN VOLTAGE. WHEN STOPPED AND OPENED HOOD ALTERNATOR WAS SMOKING AND STARTING TO CATCH ON FIRE. TRUCK WAS BEING DRIVEN ON CITY STREET AS WELL AS A HIGHWAY. I HAVE TAKEN THE TRUCK TO DEALERSHIP IN JULY TO CORRECT ALL RECALLS. THE DEALERSHIP DID ALL OTHER RECALLS OTHER THEN ALTERNATOR THEY SAID THEY DID NOT HAVE THE PARTS AND WOULD CALL ME WHEN THEY COULD GET THE PARTS. IT IS NOW DECEMBER 23RD AND NO CALL WHEN THE ISSUE HAPPENED.

FAULTY BODY CONTROL MODULE (BCM) DOOR LOCKS RANDOMLY WORK MAKING IT A SAFETY ISSUE.

VOLUME ON RADIO DOESN'T WORK WHICH MEAN THE HANDS FREE VOLUME DOESN'T WORK EITHER. ON A COUPLE OF OCCASIONS THE INTERUPTION OF THE VOLUME NOT WORKING HAS CAUSED ME TO BE DISTRACTED WHILE DRIVING.

I WAS TRAVELING ALONG I-25 ABOUT 75-80 MPH WHEN THE STEERING GOT EXTREMELY TIGHT SO I STARTED TO SLOW DOWN AND WHEN I DID SO I FOUND OUT THERE WAS LITTLE TO NO BRAKES. ONCE I COASTED TO THE EDGE OF THE INTERSTATE THE TRUCK STARTED TO OVERHEAT REALLY FAST SO I SHUT IT OFF. I OPENED THE HOOD AND EXAMINED THE MOTOR AND FOUND THAT THE WATER PUMP SHAFT HAD SNAPPED OFF BECAUSE THE WATER PUMP FAILED. WHEN IT HAPPENED MY TRUCK LOST EVERYTHING THAT IS TURNED OFF OF THE SERPINTINE BELT WHICH INCLUDES POWER STEERING PUMP ALL HYDRAULIC SYSTEM FOR MY MASTER CYLINDER AND COOLING SYSTEM. THERE WAS NO WARNING THAT THE PUMP WAS GOING TO FAIL AND AT 75 MPH IT WAS AMAZING THAT NOTHING CATASTROPHIC HAPPENED WITH NO STEERING OR BRAKES. I HAVE RESEARCHED AND FOUND THERE IS A RECALL FOR THE WATER PUMP ON MY TRUCK BUT IT DOESNT MENTION ANYTHING ABOUT IT FAILING LIKE MINE DID WITH 40,000 MILES ON IT.

GOT MOST RECENT RECALLS DONE. THE REFLASHED MY TRUCK AND HAVE HAD NOTHING BUT PROBLEMS SINCE. ALARM WAS GOING OFF RANDOMLY. BACK UP CAMERA WAS ALL MESSED UP, AND OTHER ELECTRICAL ISSUES IT SEEMED. THEY WORKED THEM SELVES OUT AFTER DRIVING A WHILE. BUT THE TRUCK WOULDN'T REGEN ON ITS OWN. BELIEVE IT IS BECAUSE IF THE T05 SCR RECALL THAT WAS PERFORMED ON SOME TRUCK THIS SAME YEAR AND MODEL AS WELL AS MANY OTHERS BUT NOT ON THIS TRUCK.

THE ELECTRONIC DASH IN FRONT OF THE STEERING WHEEL WHICH SHOWS WHAT GEAR SUCH AS DRIVE OR REVERSE OR PARK AND WEATHER OR NOT YOU ARE IN 4 X 4 MODE GOES ON AND OFF BY ITSELF AND NOW HAS STOPPED WORKING ALL TOGETHER. THIS THEN LEAVES YOU NOT KNOWING WHAT GEAR YOU HAVE PLACE THE VEHICLE WHICH CAN CAUSE YOU TO CAUSE AN ACIDENT OR INJURE OR KILL SOMEONE. THERE IS A RECALL ON THE 2014 MODELS BUT NOT THE 2013 MODELS WITH THE SAME DISPLAY. THIS NOW IS A PERMANENT PROBLEM AND MAKING THIS VEHICLE EXTREMELY UNSAFE TO DRIVE. THIS IS A WORK VEHICLE AND HAS MANY DIFFERENT DRIVERS. THIS IS AN ACCIDENT / BAD ACCIDENT WAITING TO HAPPEN.

WIPERS RUNNING WITH KEY AND WIPER SWITCH OFF. WENT TO GO TO WORK AND WALKED OUTSIDE TO FIND WIPERS RUNNING IN LOW. DISCONNECT BATTERY TO STOP. WAITED 5 DAYS, AS SOON AS I CONNECTED, THEY STARTED UP. PULLED FUSE AND THEY STOPPED, HAVEN'T USED TRUCK SINCE.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (GLENN POLK AUTOPLEX RAM, CHRYSLER, DODGE, JEEP, FIAT, 4330 N. INTERSTATE 35, GAINESVILLE, TX 76240, 940-665-3461) WAS CONTACTED AND CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.