2013 Ram 2500 Complaint Log

MY 2013 RAM 2500 HAS A CRACKED FUEL FILLER NECK DUE TO A POOR DESIGN, BEING A WEAK PLASTIC MATERIAL. THE PLASTIC NECK HAS CRACKED BY THE FUEL PUMP NOZZLE SEATING DOWN ON IT AND PLASTIC FROM THE NECK HAS GONE DOWN INTO MY FUEL TANK CONTAMINATING THE FUEL SYSTEM CAUSING A POSSIBLE FUEL SYSTEM CLOG AND SHUT DOWN OF THE VEHICLE. ALSO CONCERNED THAT FUEL MAY POSSIBLY DRIP DOWN THE EXTERIOR OF THE FUEL NECK ASSEMBLY. THE INDECENT OCCURRED WHILE FILLING AT A FUEL STATION, VEHICLE WAS STOPPED NOT RUNNING. INSERTED FUEL PUMP NOZZLE, TOP OFF FILLER NECK BROKE AND FELL INTO FUEL TANK. MICHELLE A SUPERVISOR FROM RAM CORPORATE HAS DENIED THE WARRANTY REPAIR EVEN THOUGH MY TRUCK IS STILL UNDER WARRANTY, RAM CHRYSLER GROUP HAS PROVIDED ME WITH A CASE NUMBER WILL PROVIDE IF NEEDED.

MY NEW RAM 2500 HD TRUCK HAS "DEATH WOBBLE". WHEN AT HIGHWAY SPEEDS WHEN YOU HIT A BUMP IN THE ROAD JUST RIGHT THE FRONT END VIOLENTLY SHAKES OUT OF CONTROL UNTIL YOU ALMOST COME TO A COMPLETE STOP. IT SHAKES SO HARD I CAN'T BELIEVE YOU DON'T HAVE TO REBUILD THE FRONT END EVERY TIME IT HAPPENS. IT HAS BEEN TO THE DEALER 5 TIMES TO BE REPAIRED AND THE PROBLEM STILL PERSISTS. I WAS TOLD BY THE NEW SERVICE MANAGER AT THE DEALERSHIP I PURCHASED THE TRUCK FROM THAT THE PROBLEM COULD NOT BE 100% FIXED AND THAT IT WILL ALWAYS COME BACK. AND THAT I'M LUCKY THAT IT HAS ONLY HAPPENED A COUPLE TIMES A YEAR. THIS HAS BEEN A VERY DANGEROUS, AGGRAVATING, WASTE OF TIME DEALING WITH SUCH A DANGEROUS ISSUE THEY SEEM TO NOT TAKE VERY SERIOUSLY. IT HAS BEEN HAPPENING SINCE ABOUT MARCH 2014 AND THE LAST TIME IT HAPPENED WAS JAN 9TH 2016.

THE VEHICLE BEGAN SHAKING UNCONTROLLABLY AT HIGHWAY SPEED AFTER HITTING A BUMP IN THE ROAD.

AFTER BEING PUT IN PARK, VEHICLE ROLLED AWAY CAUSING NO PROPERTY DAMAGE, JUST BODILY INJURY

VEHICLE WAS BOUGHT NEW. AFTER HAVING A NEW RADIO BUT IN MY TRUCK I NOTICE WHITE SPOTS ON THE SCREEN AND THE RADIO WAS GOING ON AND OFF AND THE SCREEN WOULD GO BLANK. THE SAFTEY BACK UP CAMERA WOULDN'T WORK. AGAIN I WOULD TRY TO TURN THE TRUCK OFF AND ON TO RESET THE RADIO BUT IT DIDN'T WORK. I TOOK IT BACK TO NAPLETON AND AGAIN THEY REPLACED THE RADIO AGAIN.

FACTORY MOUNTED ELECTRIC BRAKE CONTROLLER DOES NOT PUT OUT ENOUGH VOLTAGE AND CURRENT TO SAFELY STOP A HEAVY TRAILER. THIS IS A KNOWN PROBLEM AND MANY OWNERS ARE EXPERIENCING IT.

VEHICLE WAS BOUGHT NEW EVER SCENTS THEN I HAVE HAD TO REPLACE 4 RADIOS AND COMPASS IN MY TRUCK.. THE SCREEN WOULD GO BLANK BUT THE RADIO WOULD STILL BE ON BUT YOU COULDN'T TURN IT OFF . I 'VE BEEN TOLD IT WAS THE UCONNECT ETC .THE SAFETY OF THE BACK UP CAMERA DOESN'T WORK. I TRIED TO TURN THE TRUCK OF TO RESET BUT THAT HAS NEVER WORKED THEY KEEP GETTING THE RADIOS FROM THE SAME VENDOR. I RECOMMENDED THAT THEY USE A DIFFERENT SUPPLIER . CHRYSLER HASN'T BUT WHAT DO I KNOW.

I AM HAVING WHAT THEY CALL THE "DEATH WOBBLE" WHEN I DRIVE OVER 65 MPH AND HIT A POT HOLE, THE FRONT END STARTS TO SHIMMY UP AND DOWN VIOLENTLY. I HAVE TO SLOW DOWN QUICKLY NOT TO LOSE CONTROL OF THE VEHICLE. ALSO TENDS TO VIBRATE BADLY ON TURNS.

AT HIGHWAY SPEED, ABOUT 60-65 MPH I WENT INTO AN UNCONTROLLABLE WOBBLE. IT WOULD ONLY CALM DOWN AFTER DECREASING SPEED TO LESS THEN 35 MPH. THE TRUCK ONLY HAS LESS THEN 35,000 MILES. TOOK IT TO THE DEALER THAT CLAIMED IT HAD BAD BALL JOINTS. AGAIN THE TRUCK ONLY HAS LESS THEN 35,000 MILES ON IT. DODGE RAM JUNK.

2013 DODGE 2500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES AND SEVERAL RECALL ISSUES. *SMD THE CONSUMER STATED FROM THE VERY BEGINNING THE RIGHT FRONT TIRE WAS ODD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DETERMINED THE VEHICLE NEEDED AN ALIGNMENT AND IT WOULD COST $ 139.99. *JB

I TOOK MY RAM IN FOR A STATE INSPECTION. THEY STATED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED BEFORE NEXT INSPECTION. THIS TRUCK ONLY HAS 48000 MILES ON IT.

ON SEPTEMBER 1,2015 AT 9:15 PM WHILE DRIVING BACK FROM NASHVILLE TN TO PA. THE ENGINE LIGHT CAME ON AND I NOTICED THE DEF GAUGE HADN'T MOVED . SO I PULLED OVER TO CHECK THINGS OUT AND MADE IT TO A GAS STATION AND BOUGHT SOME DEF AND TRYED TO FILL IT UP BUT THE DEF TANK SEAMED TO BE FILL. I TURNED THE TRUCK ON AND OFF A FEW TIMES TO SEE IF THAT WOULD MOVE THE GAUGE AND RESET THE ENGINE LIGHT BUT IT DIDN'T . THE ENGINE LIGHT STAYED ON MOST OF THE TRIP BACK. THE NEXT MOURNING ON SEPT 2, 2015 I TOOK THE TRUCK BACK TO DEALER AND SHOW THEM THE PICTURES AND EXPLAINED WHAT HAD HAPPENED . THEY SAID TO BRING IT BACK ON THE FOLLOWING TUESDAY AND THEY WOULD LOOK AT IT AGAIN. I DROPPED THE TRUCK BACK OFF AT NAPLETON AT 9:00 AM ON TUESDAY SEPTEMBER 8, 2015.I AM WAITING TO HEAR BACK.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.

DRIVING 60MPH WITH A SMALL LOAD ON 16FT GOOSENECK STOCK TRAILER. LOAD WAS 2000 LBS. HIT A ROUGH SPOT IN THE ROAD, STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY, PULLING ME INTO THE OTHER LANE. LUCKILY, THERE WAS NO TRAFFIC. APPROXIMATELY 1 MILE LATER, I HIT ANOTHER ROUGH SPOT. THIS TIME, THE STEERING WHEEL SHOOK SO VIOLENTLY, THAT IT ALMOST PULLED MY HANDS OFF THE WHEEL. THE FREQUENCY OF THE SHAKE WAS REDUCED AS I WAS ABLE TO SLOW DOWN, BUT THE VIOLENCE OF THE SHAKE SEEMED TO INCREASE UNTIL I HAD SLOWED TO ABOUT 15 MPH. ROAD WAS STRAIGHT, WEATHER WAS CLEAR AND ABOUT 90 DEGREES.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE SERVICE TIRE PRESSURE, SRS AIR BAG, AND LOW COOLANT WARNING LIGHTS ILLUMINATED. ALSO, THE RADIO WOULD TURN ON AND OFF WITH THE VOLUME EXCESSIVELY LOUD. ALL THE LOCKS IN THE VEHICLE WOULD LOCK AND UNLOCK PERIODICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

VEHICLE WAS BOUGHT NEW THE RADIO SCREEN WENT BLANK BUT THE RADIO WAS STILL ON. DRIVING DOWN THE ROAD THE RADIO SCREEN WOULD GO ON AND OFF AND THE COMPASS DIDN'T WORK. I WAS TOLD IT MIGHT BE THE UCONNECT.. THE SAFTEY CAMERA BACK UP WOULDN'T WORK . I TRIED TO TURN THE TRUCK OFF AND ON TO RESET THE RADIO BUT THAT DIDN'T WORK. I TOOK THE TRUCK IN TO NAPLETON AND THEY REPLACED THE RADIO WITH A NEW ONE.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 10/5

LOSING TROTTLE AT VARIOUS SPEEDS IS EXTREMELY DANGEROUS. NO ACCELERATION AT ALL AT INTERSECTIONS IS VERY SCARY. DEALER SAYS THAT CANNOT FIND THE PROBLEM. COSTLY AS WELL.

2013 RAM 2500 MEGACAB 4X4. PURCHASED THIS VEHICLE 1 MONTH AGO. NOTICED WHEN DRIVING OVER 60 MPH THE FRONT OF THE TRUCK BEGINS TO SHAKE. THIS CAUSES THE STEERING WHEEL AND FRONT PASSENGER SEAT TO VIBRATE UNCONTROLLABLY SO THAT YOU CAN VISABLY SEE IT AND FEEL IT. THE TRUCK IS IN PERFECT ALIGNMENT WHEN YOU LET GO OF THE WHEEL, SO ITS NOT THAT. SEEMS TO BE RELATED TO THE STEERING OR SUSPENSION. THIS IS VERY ANNOYING AND IM WORRIED IT COULD LEAD TO SOME TYPE OF STEERING MALFUNCTION, RESULTING IN A WRECK. DEALER SHOWS NO PROBLEM WHEN INSPECTED.

WHILE TRAVELING DOWN A HIGHWAY AT 55 MPH THE VEHICLE BECAME HARD TO CONTROL AND HAD A VERY STRONG VIBRATION IN THE FRONT END. THE STEERING WAS NOT CONTROLLABLE AND THE VEHICLE FELT LIKE IT HAD A FLAT TIRE. NO TIRE DAMAGE WAS NOTED UPON INSPECTION. THE VEHICLE CONTINUES TO HAVE STEERING AND RIDE ISSUES EVEN AFTER A TRIP TO THE DEALERSHIP

ON 05/26/2015 SERVICE LIGHT KEPT COMING ON TOOK TRUCK IN THEY RAN TEST HAD TO ORDER PART . HAD TO GO BACK IN THEY REPLACED SENSOR-NITROGEN OXIDE. DURING THIS VISIT AND OTHER VISITS MOLDING KEPT COMING APART FROM VEHICLE.

ON MAY 26, 2015 AND BEFORE THIS DATE AND AFTER THIS DATE THE MOLDING IN THE DOORS BOTH FRONT AND BACK DOORS WOULD FALL DOWN OR COME APART FROM THE SIDES AND WHEN YOU GET OUT OF THE TRUCK OR OPEN THE DOORS TO GET IN THE TRUCK TO GO SOME WHERE YOU WOULD HAVE TO TRY TO REALIGN IT TO GET IT BACK ON. YOU WOULD DRIVE DOWN THE ROAD AND HEAR WIND COMING THREW AND HOWLING IN THE CRACKS.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. WHILE DRIVING 65 MPH, THE CHECK ENGINE AND THE DEF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CONTAMINATION OF THE DEF. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,529.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 RAM 4X4 CUMMINS WITH SEVERE STEERING ISSUES. THE STEERING WAS NOTICEABLY UNSTABLE AT AROUND 38,000 MILES. THE DRAG LINKS WERE BOTH REPLACED, WITH MOOG GREASABLES (NON WARRANTY PARTS) AND SO WERE ALL THE TIRES (TO TRY AND ELIMINATE POSSIBILITIES). I AM CURRENTLY AT 44,000 MILES AND JUST GOT THE TRUCK FROM THE DEALERSHIP AFTER AN ALIGNMENT. THE STEERING IS STILL "UNSTABLE" AND I HAVE TO COMPENSATE TO KEEP IT STRAIGHT ON THE ROAD. IT RESEMBLES A DRUNK DRIVER IS DRIVING THE TRUCK. I DON'T DRIVE THE TRUCK AS A DAILY DRIVER ONLY FOR TRIPS AND PULLING. I SEEMS TO BE MORE UNSTABLE WHEN ACCELERATING AND WHEN THE ROAD IS UNEVEN OR BUMPY AS IF SOMETHING IS LOOSE IN THE FRONT END. I AM ALSO A MECHANICAL PERSON AND HAVE BEEN UNDER THE TRUCK SEVERAL TIMES AND CANNOT SEE OR FEEL ANYTHING LOOSE (NEITHER DID THE DEALER). I HAVE EVEN REPLACED THE BRAKE PADS WHILE CHECKING THE CALIPERS THINKING ONE OR MORE WERE "STICKING". EVERYTHING WAS OK WITH THE BRAKES BUT PADS GOT REPLACED WITH NEW CERAMICS ANYWAY. AT AROUND 35,000 MILES I NOTICED A "SLIPPING" OR ROUGH NOISE WHEN TAKING OFF FROM A STOP ESPECIALLY WHILE TURNING LEFT OR RIGHT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY NOTICED THE NOISE BUT WAS A NORMAL NOISE COMING FROM THE LIMITED SLIP DIFFERENTIAL. THE NOISE RESEMBLES TIRES SLIGHTLY LOOSING TRACTION ON LOOSE STONES AND IS STILL HAPPENING TO THIS DAY. THE STEERING HAS GOTTEN WORSE EVEN WITH THE NEW PARTS INSTALLED AND I'M GETTING VERY CONCERNED WITH THE SAFETY OF THE VEHICLE. CAN ANYONE PLEASE SHED SOME LIGHT ON THE STEERING ISSUE OR IF THE NOISE I HEAR HAS ANY BEARING ON THE STEERING ISSUE?

ON 02/19/2015 SERVICE LIGHT KEPT COMING ON THEY RAN TEST ON TRUCK AND HAD TO ORDER PART. HAD TO GO BACK ON MARCH 11, 2015 MILEAGE NOW WAS 6513 THEY REPLACED COOLANT BOTTLE AND COOLANT AND PURGE AIR FROM SYSTEM.

ON 02/19/2015 SERVICE LIGHT KEPT COMING ON THEY RAN TEST AND ORDERED PART HAD TO COME BACK IN ON MARCH 11, 2015 THEY REPLACED COOLANT BOTTLE AND COOLANT AND PURGE AIR FROM SYSTEM.

ON 02/19/2015 SERVICE LIGHT KEPT COMING ON ANOTHER PROBLEM AT SAME TIME WAS THE DEF SENSOR CONCERNING THE ADDITIVE THAT YOU HAVE TO ADD TO MIX WITH THE DIESEL FOR GOVERNMENT EMISSIONS . THEY HAD TO ORDER PART AND I HAD TO COME BACK AT ANOTHER TIME.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE CAN BE PLACED INTO DRIVE WITHOUT HITTING THE BRAKE PEDAL. DEALER "FIXED IT" ONCE AND THE PROBLEM HAS REOCCURRED.

TL-THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

HIT A DEER AND SIDE CURTAIN AIRBAGS DEPLOYED. AFTER INCIDENT OCCURRED SEATBELT WOULD NOT RELEASE, POLICE HAD ALSO ATTEMPTED TO RELEASE SEATBELT BUT HAD TO END UP CUTTING THE BELT TO GET MY HUSBAND OUT OF THE VEHICLE.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT DIESEL GASOLINE WAS SPILLED FROM THE VEHICLE ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUEL HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

RECALL: P65/NHTSA 14V-635 : DIESEL FUEL HEATER ELECTRICAL CONNECTOR: RECEIVED FIRST RECALL IN DECEMBER, 2014. TOOK TRUCK TO DEALER (HADDAD DODGE, BAKERSFIELD, CA) AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND WOULD CALL WHEN PARTS WERE AVAILABLE. AS OF 5-12-15, NO CALL AND NO REPAIR. RECEIVED ANOTHER RECALL NOTICE IN MAIL 5-10-15 FOR SAME SAFETY ISSUE. THIS IS LISTED AS AN "IMPORTANT SAFETY RECALL". IF THIS IS SO IMPORTANT, THEN WHY HAS 5 MONTHS GONE BY WITH NO PARTS AND NOW A SECOND NOTICE SENT. IT WOULD APPEAR THAT DODGE CORPORATE/DEALERS SHOULD BE HELD ACCOUNTABLE FOR GETTING THE PARTS AND MAKING THE REPAIR. I CONSIDER 5+ MONTHS AS AN UNREASONABLE AMOUNT OF TIME. OTHERWISE, TAKE THE RED LABEL OFF THE FRONT OF THE NOTICE AND REMOVE THE WORD "IMPORTANT" FROM THE LABEL.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN I HIT THE GAS PEDAL AND LET OFF FOR A SECOND AND THEN TRY TO RETURN TO THE GAS PEDAL THERE IS NOTHING. A LOT OF PEOPLE CALL IT "DEAD PEDAL" IT HAS ALMOST GOTTEN ME HIT MANY TIMES DRIVING IN TRAFFIC. THIS HAPPENED ON A MOUNTAIN ROAD IN THE SNOW AND ALMOST GOT ME AND MY WIFE KILLED. IF THERE HAD NOT BEEN A STUMP THERE, WE WOULD HAVE PLUNGED ABOUT 500 FEET OFF THE EDGE OF THE MOUNTAIN. NOT COOL. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS WHEN IT GETS ME KILLED, I WILL HAVE TO HAVE MY FAMILY SUE DODGE OVER IT.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2013 DODGE RAM 2500. WHILE PARKED, THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE STEERING BOX AND PINION SEAL WERE REPLACED, EACH ON DIFFERENT OCCASIONS. IN ADDITION, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS ALIGNED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

ON 11/05/2014 I WAS DRIVING AND TURNED ON THE HEATER TO THE TRUCK AND STARTED TO SMELL A STRONG ODOR OF DIESEL FUEL . I LOOKED AT THE FUEL GAUGE AND SAW I HAD FUEL SO I PULLED OVER AND STOPPED. I LOOKED EVERY WHERE ON THE TRUCK AND ON THE GROUND I COULDN'T FIND ANY THING BUT YOU COULD SMELL IT REAL BAD. THE NEXT DAY ON 11/06/2015 I CALLED THE CHRYSLER 800 NUMBER 800-853-1403 MY SELF AND SPOKE TO XXXX I EXPLAINED WHAT HAD HAPPED AND ASKED ARE YOU HAVING ANY PROBLEMS LIKE THAT . HE SAID "HOLD ON AND SAID HE NEVER HEARD OF THAT AND THEIR WHERE NO RECALLS CONCERNING THAT" NOTE: WHILE WE WERE ON THE PHONE I WAS ALSO THE INTERNET AND FOUND A RECALL CONCERNING THE DIESEL FUEL HEATER HE SAID HE COULDN'T FIND ANY THING. I ASKED IS IT SAFE TO DRIVE HE SAID YES. NOTE IT WASN'T UNTIL TODAY I GOT ON YOUR SITE AND FOUND RECALL CONCERNING THIS MATTER AT THIS TIME IT HAS NOT BEEN REPAIRED. NOTE BECAUSE OF THE NEWS OF THE RECALLS THAT JUST CAME OUT YESTERDAY ETC ALSO MY OTHER SUBMISSION TO THE NHTSA TODAY ODI # 10744472 .IT IS MY HUMBLE OPINION THAT DODGE RAM 2013 MODELS SHOULD ALSO BE INCLUDED IN YOUR ACTION AGAINST CHRYSLER.

UPON OPENING THE BACK DOOR OF THE TRUCK AFTER A HEAVY RAIN, WE NOTICED THE SEAT AND CARPET WERE WET. THE UNDER SEAT STORAGE COMPARTMENT HAD AN INCH OF WATER. WE ASSUMED THE DOOR HADN'T BEEN CLOSED COMPLETELY, UNTIL IT HAPPENED AGAIN WHEN NOBODY HAD OPENED THE DOOR. WE ASSUMED IT WAS A LEAK AROUND THE WINDOW OR DOOR SEALS AND MADE AN APPOINTMENT WITH THE DEALER. WHEN WE ARRIVED WE WERE TOLD IT WAS ACTUALLY A LEAK FROM THE REAR BRAKE CAB LIGHT AND "IT HAPPENS ALL THE TIME ON MANY MODELS. WE DON'T KNOW WHY RAM WON'T FIX IT. " *TR

TRUCK WANDERS. STEERING GEAR WAS REPLACED AND THE DEALER SAID IT WAS OK. IT WAS THE SAME. I RETURNED IT BUT NO PAPERWORK WAS WRITTEN. CHRYSLER REP DROVE IT AND SAID IT DROVE LIKE ALL OTHERS. I RETURNED THE FOLLOWING DAY TO DRIVE THE TRUCKS THAT WERE LIKE MINE BUT THEY WERE NOT AVAILABLE. I CAN TURN THE STEERING WHEEL 1/2 TURN WITHOUT THE TIRES MOVING IF I DO IT SLOWLY. I WAS FORCED TO MAKE A QUICK 3000 MILE TRIP AND IT WAS A WHITE KNUCKLE TRIP. THE TIRES ARE WEARING ON THE SIDE ALSO. IF I TURN THE WHEEL QUICKLY IT WILL RESPOND. IF I DRIFT ENOUGH TO MAKE A CORRECTION NOTHING HAPPENS UNTIL I RUN OUT OF ROOM AND HAVE TO QUICKLY TURN THE WHEEL. THEN I OVER STEER AND GO TOO FAR THE OTHER WAY. I AM TO MEET WITH A CHRYSLER TECH AND THE GUY FROM CHRYSLER THAT DROVE IT NEXT THURS. FRANKLY AFTER BEING TOLD IT IS THE WAY I DRIVE, I DON'T TRUST THEM AND I WILL NEVER TRUST THIS TRUCK. MY THOUGHTS ARE TO LET THEM SEE WHAT I SEE AND NOT LET THEM TOUCH IT IF YOU ARE INTERESTED IN MY COMPLAINT AND WISH TO SEE FOR YOURSELF. IF WE GET ICE ON THE ROADS LIKE WE WILL ANY DAY, NO ONE COULD KEEP THIS TRUCK UNDER CONTROL. IT IS VERY UNSAFE TO DRIVE. IN A DISCUSSION ON A RAM WEBSITE, I FOUND ANOTHER WHO HAS A LIKE PROBLEM AND HAS NEVER BEEN ABLE TO GET IT CORRECTED. HE IS THINKING ABOUT TRADING IT TO GET RID OF IT. THIS WILL JUST TRANSFER THE PROBLEM TO ANOTHER DRIVER. PLEASE GIVE ME SOME ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN DRIVING THIS VEHICLE THERE IS A VERY STRONG SMELL OF DIESEL IN THE CAB AND COMING FROM THE VENTILATION SYSTEM WHEN STOPPING. THE FUMING IS VERY STRONG AND EXTREMELY WORRYING. I HAVE BEEN SICKENED DURING THESE FUMING EVENTS. THE SMELL IS NOT UNLIKE CHARCOAL LIGHTER FLUID VAPORIZING BUT NOT IGNITING. I BELIEVE THAT THESE FUMES ARE DELETERIOUS TO HEALTH AND POSE A SERIOUS DANGER TO PUBLIC SAFETY. THE COMMON UNQUALIFIED WISDOM IS THAT IT IS A 'REGENERATION PROCESS' TAKING PLACE, BUT IT DOES SEEM TO BE A DUMPING OF RAW FUEL AND THIS IS VAPORIZING INTO THE VENTILATION SYSTEM, THE ONLY THINGS THAT HELPS A LITTLE IS TO TURN OFF THE A/C OFF, AND SWITCH OF THE FRESH AIR, USE THE RECIRCULATING AIR SYSTEM, OPEN WINDOWS. THIS IS THE ONLY THING THAT CAN BE DONE WHEN YOU CANNOT STOP THE TRUCK AND GET OUT FOR FRESH AIR. MY RESEARCH FOUND MANY REPORTED CASES OF THIS. IT SEEMS TO BE A CONCERN AMONG MANY DODGE (CHRYSLER) RAM OWNERS. THE MANUFACTURER WILL NOT ADMIT THERE IS AN ISSUE AND THE DEALERS HOLD FAST THAT ITS NOT A PROBLEM AND IS 'NORMAL'. WHATEVER THIS IS, IT IS NOT 'NORMAL'. THE SUGGESTION OF JUST USING 'RECIRCULATED AIR' IS A NONSENSE. THIS MUST NOT BE ALLOWED TO GO ON, SOMEONE IS GOING TO GET SERIOUSLY INJURED, OR THEMSELVES AND SOMEONE ELSE KILLED FROM THIS GASSING ISSUE. THIS ISSUE SHOULD BE SUBJECT TO A REDESIGN AND A RECALL ON THESE AFFECTED TRUCKS. IRRESPECTIVE OF THE PROCESSES TAKING PLACE UNDER THE HOOD, HIGHER EGT'S, REGENERATION MODE ETC. THESE PROCESSES SHOULD NOT AFFECT THE HEALTH AND WELLBEING OF THE VEHICLE OPERATOR. I AM IMPLORING THE ODI TO INVESTIGATE THESE ISSUES AND REPORTED CASES, DODGE MUST RESPOND TO ODI AND THEY MUST BE MADE TO RESOLVE THESE ISSUES TO THE SATISFACTION OF THE ODI AND OWNERS ALIKE. CHRYSLER AND THE DODGE RAM MARQUE ARE RESPONSIBLE AND LIABLE FOR THEIR PRODUCTS AND FAULTY ENGINEERING.. *TR

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION BECAME STUCK IN FOURTH GEAR. THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT WOULD SOMETIMES ILLUMINATE WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE TRANSMISSION SOLENOID BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.

WHILE DRIVING MY 2013 RAM 2500 CREW CAB 4X4 (VIN [XXX] ) I WAS ON AN ONRAMP HEADED ONTO THE HIGHWAY AND I TRIED TO ACCELERATE FROM ROUGHLY 10-15 MPH TO HIGHWAY SPEED BECAUSE OF THE SHORT ON RAMP AND HEAVY TRAFFIC. THE TRUCK REFUSED TO ACCELERATE AT EVEN A MODERATE SPEED WHILE THE ACCELERATOR WAS FULLY DEPRESSED. I ENDED UP HAVING TO PULL OVER TO THE SHOULDER BECAUSE I WAS NOT ABLE TO GAIN ANY SPEED DUE TO WHAT I BELIEVE WAS SOME KIND OF ELECTRONIC PROGRAM PREVENTING ACCELERATION. I TRIED TO RESEARCH ONLINE FOR SOME ISSUES OTHER PEOPLE MAY HAVE BEEN REPORTING AND FOUND PEOPLE REFERRING TO SOMETHING CALLED TORQUE MANAGEMENT BEING THERE PROBLEM. I WANT RAM TO FIX THIS ISSUE BECAUSE IT IS A TRUE SAFETY ISSUE WHICH PREVENT NECESSARY ACCELERATION IN REAL WORLD DRIVING SITUATIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN