2018 Ram 3500 Brakes Problems

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light unexpectedly illuminated with a chiming sound coming from the vehicle. The contact stated that the cruise control and 4WD became inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, a case was opened, and the contact was placed on a waiting list for when parts became available. The approximate failure mileage was 300,000.

The contact owns a 2018 Ram 3500. While driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard while attempting to stop the vehicle. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.

ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the repair could be paid for out-of-pocket with a reimbursement once parts became available. The contact had not experienced a failure.

Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 years old and the manufacturer has not done enough to remedy this defect, knowing that the entire fleet shares this ABS system failure. On ice, snow and inclement weather conditions the ABS failure results in brakes locking and the vehicle going into sliding. Dodge doesn’t care about the safety of their products and as a consequence risk the safety of millions of Americans daily.

The contact owns a 2018 Ram 3500. The contact stated that while servicing the vehicle, it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the owner had experienced the failure, causing the vehicle to veer to the passenger’s side while braking, and the check engine, ABS, and ESC warning lights remained illuminated, and the speedometer was intermittently inoperable. The failure mileage was 121,407

Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available for inspection upon request. The ABS warning light illuminates unpredictably, sometimes every few minutes to every few tens of minutes. When this occurs, ABS, cruise control, and trailer brake control are disabled, making the vehicle difficult and unsafe to operate, especially when towing or driving in traffic. This failure creates a safety risk due to loss of braking and stability-related systems. The issue is a known manufacturer defect with an established repair; however, the manufacturer states that replacement ABS modules are currently unavailable due to parts backorder, with no repair timeline provided. The issue has been acknowledged by the manufacturer and dealer. No inspection by police or insurance has occurred. Based on available information, my best assessment is an intermittent ABS module failure that renders the vehicle effectively unusable. I am requesting escalation and corrective action by the manufacturer.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the residence, and was not diagnosed. A dealer was contacted and informed the contact that the part for the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal was depressed to the floorboard, and the braking distance was extended. The message “Service ABS” was displayed along with a DTC indicating the HCU failure. The dealer was contacted and confirmed that the remedy was not yet available under the recall. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 109,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V89600 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My 2018 Ram 3500 is included in the NHTSA Recall # 24V-896. My warning lights have been coming on for a while now and so I believe my ABS is not active. I am being told parts are not available. As I am sure you know the recall was issued 11/27/2024. I feel like they have had more than enough time to have the parts available and am very dissatisified with the situation.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to provide the speed. The GPS was used a temporary indicator of the speed. Several unknown warning lights were illuminated, with a warning light that the front bumper parking sensor was inoperable was displayed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,489.

This recall has been open and unresolved for 12 months. Contacted both the dealership and the manufacturer. Both have stated parts are not available and unknown timeframe when the vehicle can be repaired. Currently, the vehicle is drivable, but indicator lights are not illuminated on the dashboard. Case number with manufacture is 94739240

Recall C4B/NHTSA 24V-896 was issued November 2024. To this date, there is no remedy. I have spoken with both FCA and my local dealership. Both have communicated that FCA does not have a resolution and can not provide a date for parts availability for repair. As the recall states. " The loss of the ABS/ESC/Traction control may cause a vehicle related crash without prior warning". I have significant concerns with the potential mechanical failure which could lead to a vehicular accident. 12 months without resolution is not acceptable.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS message displayed, accompanied by a dinging sound. The contact stated that during the failure, the cruise control became inoperable, and while the cruise control was engaged, the vehicle failed to function properly. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was unavailable, and that the contact would be placed on a waiting list for the repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,971.

The contact owns a 2018 Ram 3500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the vehicle experienced a loss in automotive power and failed to respond as intended to the brake pedal being depressed. The ABS and Traction Control warning lights were illuminated. In addition, the failure caused the contact to lose control and crash into a ditch. No air bags were deployed. Medical attention was not sought and no injuries were sustained. No police report was filed. The vehicle failed to restart as intended and was towed to a local dealer. The local dealer replaced the PCM however, the parts to repair the ABS and HECU were not available. The contact stated that after repairs were made at several local dealers on several occasions, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The ABS warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 3500. The contact stated that the vehicle was serviced under Manufacturer Recall Number: C4B, but the failure occurred. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light and traction control warning light illuminated. The vehicle was taken to the dealer, and the hydraulic control unit (HCU) was replaced. The contact stated that the failure persisted. The contact stated that on a separate occasion, while driving at an undisclosed speed and hauling a trailer, the brake pedal was depressed and vibrated. The contact depressed the brake pedal several times. The contact used the trailer brakes to stop the vehicle. The ABS warning light and traction control warning light were illuminated. The vehicle was taken to the dealer, and the hydraulic control unit (HCU) was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was unknown.