2018 Ram 3500 Fuel System Problems

The Bosch CP4 fuel pump internally disintegrated sending metal shavings throughout the fuel system. On the highway accelerating out of a toll both without warning, the truck lost almost all acceleration power and began to shudder. There weren't any preexisting warning lamps or messages. Any time after that when accelerating up to highway speeds quickly or attempting to maintain highway speeds the truck would lose acceleration and begin to shudder. When I took it to a mechanic, they informed me the CP4 fuel pump had "grenaded" and the whole fuel system needed to be replaced. If this had happened when merging into traffic or crossing at an intersection, I could have been hit because I couldn't accelerate as needed. The manufacturer (Ram) is aware of the malfunction and has issued recalls for the 2019 and 2020 years, but not 2018s which have the same exact part. The repairs have been completed on the truck and I have copies of the invoice.

TL* THE CONTACT OWNS A 2018 RAM 3500. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT VEHICLE JERKED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MOVED ONTO THE SHOULDER. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT METAL FRAGMENTS HAD PENETRATED THE FUEL LINE FILTER AND INTO THE FUEL PUMP. THE VEHICLE WAS REPAIRED AND THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

THE FUEL GAUGE DOES NOT READ THE CORRECT AMOUNT, THIS IS ALL THE TIME. THIS HAPPEN SO FAR TO TWO NEW 2018 VANS IN OUR FLEET.