NHTSA Campaign Number
07E104000
VISIBILITY:GLASS, SIDE/REAR
Reported to NHTSA: November 12, 2007
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Safety Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (32)
| Year | Make | Model |
|---|---|---|
| 2004 | Chrysler | Voyager |
| 2005 | Chrysler | Voyager |
| 2006 | Chrysler | Voyager |
| 2007 | Chrysler | Voyager |
| 2000 | Dodge | Grand Caravan |
| 2004 | Dodge | Grand Caravan |
| 2005 | Dodge | Grand Caravan |
| 2006 | Dodge | Grand Caravan |
| 2007 | Dodge | Grand Caravan |
| 2002 | Ford | Explorer |
| 2003 | Ford | Explorer |
| 2004 | Ford | Explorer |
| 2005 | Ford | Explorer |
| 2006 | Ford | Explorer |
| 2007 | Ford | Explorer |
| 2008 | Ford | Explorer |
| 2001 | Honda | Civic |
| 2002 | Honda | Civic |
| 2003 | Honda | Civic |
| 2004 | Honda | Civic |
| 2005 | Honda | Civic |
| 2002 | Honda | CR-V |
| 2003 | Honda | CR-V |
| 2004 | Honda | CR-V |
| 2005 | Honda | CR-V |
| 2002 | Mercury | Mountaineer |
| 2003 | Mercury | Mountaineer |
| 2004 | Mercury | Mountaineer |
| 2005 | Mercury | Mountaineer |
| 2006 | Mercury | Mountaineer |
| 2007 | Mercury | Mountaineer |
| 2008 | Mercury | Mountaineer |
Browse Affected Vehicles
Affected Models
This recall information is from NHTSA campaign 07E104000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.