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Car Safety DB

NHTSA Campaign Number

07E104000

VISIBILITY:GLASS, SIDE/REAR

Reported to NHTSA: November 12, 2007

Defect Description

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Safety Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

Affected Vehicles (32)

YearMakeModel
2004ChryslerVoyager
2005ChryslerVoyager
2006ChryslerVoyager
2007ChryslerVoyager
2000DodgeGrand Caravan
2004DodgeGrand Caravan
2005DodgeGrand Caravan
2006DodgeGrand Caravan
2007DodgeGrand Caravan
2002FordExplorer
2003FordExplorer
2004FordExplorer
2005FordExplorer
2006FordExplorer
2007FordExplorer
2008FordExplorer
2001HondaCivic
2002HondaCivic
2003HondaCivic
2004HondaCivic
2005HondaCivic
2002HondaCR-V
2003HondaCR-V
2004HondaCR-V
2005HondaCR-V
2002MercuryMountaineer
2003MercuryMountaineer
2004MercuryMountaineer
2005MercuryMountaineer
2006MercuryMountaineer
2007MercuryMountaineer
2008MercuryMountaineer

Browse Affected Vehicles

This recall information is from NHTSA campaign 07E104000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.