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Car Safety DB

NHTSA Campaign Number

18V800000

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Safety Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

Affected Vehicles (18)

YearMakeModel
2017VolvoS90
2018VolvoS90
2019VolvoS90
2017VolvoV60
2018VolvoV60
2019VolvoV60
2017VolvoV90
2018VolvoV90
2019VolvoV90
2017VolvoXC40
2018VolvoXC40
2019VolvoXC40
2017VolvoXC60
2018VolvoXC60
2019VolvoXC60
2017VolvoXC90
2018VolvoXC90
2019VolvoXC90

Browse Affected Vehicles

This recall information is from NHTSA campaign 18V800000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.