2007 Suzuki XL7 Air Bags & Restraints Problems

I have this airbag light on problem stated below. It seems it should be a safety recall. Possible solution for Airbag light on Seat Sensor Ok, I'm going to ask a couple of questions and hope that [XXX] or someone with knowledge chimes in. I originally had this problem in my wife's car a couple of months ago, airbag light on, clock flashing after going over a bump with my 240lb ass in the passenger seat. We got home, turned the car off, restarted it and it went through the power-up self test I guess and the fault cleared itself. The other day it started up again, no bump but still had the fat guy in the seat. I noticed that I only saw this issue referring to 2004 model xl7s. I've looked and haven't seen 2003s, or 2005s. The TSB for this issue ONLY refers to 2004 models and says that this is the updated part number 86605-53JA1. If you look at this site that has them in stock: [XXX] It says that part fits 2004-2006. I found the published date for the TSB somewhere online as 12/2004 so they apparently knew the problem early, made an update/change and moved on. Probably changing the design sometime mid-year 04? I don't like the idea of spending $1400 for a part. So, I checked [XXX] and found a nice passenger seat from a 2005 locally for about $75 in a boneyard. Does anyone have any advice why swapping in a 2005 seat (or just the base if the color is wrong, whatever) is a bad idea? Does anyone know if there has to be any special dealer magic/ calibration/ etc done if I put this in myself? I haven't yet had the time to pull the seat out of the car, flip it over and check things out. But I'm not super hopeful that I can fix whatever this sensor is since nobody else has posted anything in the last 13 years. Thanks for your interest. VIN [XXX] For reference, Here's the text from the TSB And there is no recall information at Home | National Highway Traffic Safety Admin INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

PASSENGER SIDE SEAT DOES NOT PROPERLY RECOGNIZE PRESENCE OF PASSENGER. SERVICE AIRBAG MESSAGE ON HUD ALERTS FAILURE OF PROPER RECOGNITION. SUSPECT THERE IS MALFUNCTIONING ELECTRICAL/PRESSURE SENSOR. AS ~100LB PASSENGER SHIFTS WEIGHT, PASSENGER AIRBAG INDICATOR WILL TURN OFF/ON. PROBLEM FIRST NOTICED AT ROUGHLY 85K MILES IN 2016. UNABLE TO REPAIR DUE TO LACK OF PARTS. CONCERN IS AIRBAG WILL NOT DEPLOY APPROPRIATELY.

THIS VEHICLE SHOULD BE RECALLED. IT IS A LEMON!! I BOUGHT MY SUZUKI 2 YEARS AGO USED AND HAVE HAD NOTHING BUT PROBLEMS. I HAVE HAD THE TIMING CHAIN REPLACED. AFTER I GET GAS IT SPUTTERS AND STRUGGLES STARTING. THE TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. EVENTUALLY IT JUST STOPS RUNNING. I COULD NOT DRIVE MY SUZUKI MOST OF THE WINTER BECAUSE OF THAT AND NO ONE KNOWS HOW TO FIX IT. THE SUNROOF AND WINDSHIELD LEAK. I HAVE HAD A MECHANIC LOOK AT IT A COUPLE OF TIMES AND IT IS STILL LEAKING. THE PASSENGER AIR BAG LIGHT DOESN'T WORK. THE TURN SIGNAL DOESN'T WORK. NOW MY SPEEDOMETER STOPPED WORKING. IT IS STUCK AT 80 WHEN IT IS PARKED AND THEN GOES UP FROM THERE WHEN I AM DRIVING IT. WHO KNOWS WHAT ELSE IS GOING TO STOP WORKING. I AM SO FRUSTRATED, THERE ARE TOO MANY PROBLEMS WITH THIS VEHICLE. IT IS UNSAFE!

THE PASSENGER SIDE AIRBAG SENSING UNIT IS NOT RECOGNIZING THE PRESENCE OF A PASSENGER. THE AIRBAG REMAINS OFF EVEN THOUGH THE FRONT PASSENGER SEAT IS OCCUPIED BY AN ADULT.

PASSENGER SIDE SEAT IS NOT RECOGNIZING A PASSENGER IS IN THE SEAT, SO AIR BAG IS OFF AND ALERT LIGHT STAYS ON AND OFF PERIODICALLY. THE LIGHT COMES ON ONCE WE ARE STATIONARY AND MAY GO OFF AND ON AS THE CAR IS IN MOTION. VEHICLE HAS 72200 MILES A AND I AM WORRIED THE AIR BAG WILL NOT DEPLOY IF NEEDED. THE SENSOR IN THE PASSENGER SEAT APPEARS TO NOT WORK AS IT SHOULD.

RANDOMLY THE "SERVICE PASSENGER AIR BAG" MESSAGE IS DISPLAYED AND PASSENGER AIR BAG LIGHT GOES ON AND OFF. SERVICE TIRE MONITORING SYSTEM MESSAGE RANDOMLY DISPLAYED.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEXIBILITY OF THE SENSOR WOULD MAKE THE SENSOR READ THE PASSENGER'S WEIGHT INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,225.

THE AIR BAG INDICATOR CAME ON AND THEN I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT STAYS IN THE OFF POSITION. IT DOES NOT MATTER HOW MUCH WEIGHT IS IN THE SEAT. I HAVE A FRIEND THAT WEIGHS ONLY 120 POUNDS, PLUS TWO FULL GROWN BOYS WHO WEIGHT BETWEEN 130 AND 200 POUNDS. IT DOES NOT MATTER WHO SITS IN THE SEAT OR HOW MUCH THEY WEIGH THE AIR BAG INDICATOR ALWAYS SHOWS IT AS OFF. I CALLED THE DEALER AND WAS TOLD THAT THE FIRST FEE WOULD BE AROUND 150.00 TO DETERMINE THE PROBLEM AND THEN I COULD GET A PRICE FOR THE REPAIR. THIS IS CRAZY BECAUSE I HAVE RESEARCHED AND FOUND MANY OTHERS WITH THE SAME PROBLEM. I ALSO SEE THAT GM IS RECALLING OTHER VEHICLES FOR THE SAME ISSUE BUT NOT THE XL7. I HAVE HAD ISSUES WITH THE PURGE VALUE AND NOW THE AIR BAGS. *TR

I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR

I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR

THE AIRBAG WOULD NOT TURN ON REGARDLESS OF THE WEIGHT IN THE PASSENGER SEAT. WHEN INQUIRED WITH DEALER, WE WERE TOLD THERE WASN'T ENOUGH WEIGHT EVEN THOUGH IT RANGED FROM 120- 250. THEN THE AIR BAG INDICATOR CAME ON AND THE AIR BAG ON/OFF PASSENGER LIGHT IS ALWAYS ON OFF, THE AIRBAG ON/OFF LIGHT NEVER GOES ON. NOW THE DEALER IS TELLING US WE NEED TO REPLACE THE PAD IN THE PASSENGER SEAT...PROBABLY, THEY CAN'T BE CERTAIN UNTIL IT'S BEEN CHANGED AT A FEE OF $800. THIS SEEMS TO BE A CONSTANT ISSUE FOR THIS VEHICLE AND THE PLANT THAT IT WAS MADE IN. THE XL7 AND OTHER GM CARS WITH SAME BODY FRAME HAVE THE SAME PROBLEM EXCEPT THE XL7 IS NOT BEING RECALLED. WHY NOT? I FEAR IT'S BECAUSE THE XL7 HAS HAD A SMALLER PRODUCTION THAN OTHER GM CARS AND NOW WITH SUZUKI NO LONGER IN PRODUCTION, WE OWNERS HAVE NO ONE TO INVESTIGATE AND INITIATE A RECALL - ISN'T THIS WHERE/WHEN THE GOVERNMENT SHOULD BE STEPPING UP? THIS CANNOT BE MEETING MANDATORY SAFETY STANDARDS. MY RESEARCH SHOWS THESE VEHICLES WERE EFFECTED IN ADDITION TO THE XL7:GMC/ACADIA 2007, SATURN/OUTLOOK 2007 MANUFACTURER: GENERAL MOTORS CORP. NHTSA CAMPAIGN ID NUMBER: 07V062000 MFG'S REPORT DATE: FEBRUARY 21, 2007 COMPONENT: AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE SUMMARY: ON CERTAIN VEHICLES, THE SENSING AND DIAGNOSTIC MODULE (SDM), WHICH CONTROLS THE FUNCTION OF FRONT AIR BAGS, MAY NOT OPERATE PROPERLY. AS A RESULT, THE FRONT AIR BAGS MAY FAIL TO DEPLOY IN A FRONTAL CRASH. ALSO, THE AIR BAG WARNING LAMP ON THE INSTRUMENT PANEL MAY FAIL TO PROVIDE WARNING THAT THE SYSTEM IS INOPERATIVE. CONSEQUENCE: N THE EVENT OF A CRASH, THIS CONDITION COULD INCREASE THE RISK OF INJURY TO OCCUPANTS IN THE FRONT SEAT. REMEDY: DEALERS WILL REPROGRAM THE SDM COMPUTER MODULE. WHY IS THE XL7 NOT INCLUDED IN THIS RECALL/ REPAIR/ REPROGRAM? *TR

SERVICE PASSENGER AIRBAG LIGHT CAME ON AND WON'T GO OFF. *LN UPDATED 1/9/2013 *JS

ON AUGUST 27,2013 I WAS DRIVING DOWN THE ROAD WITH MY 5 YEAR OLD SON IN THE BACKSEAT AND WE HEARD A NOISE AND ALL OF THE I DID NOT RUN UP ON THE CURVE. THEY JUST POPPED OUT. LUCKILY MY 5 YEAR OLD DID NOT GET HIT BY THE AIRBAGS. I RECEIVED BURNS ON MY NECK WHERE THE AIRBAGS HIT MY SEATBELT. IN TURN IT BROKE THE DRIVERS SIDE SEATBELT AND THE PASSENGER SIDE SEATBELT. I CALLED SUZUKI AND THEY SENT ME A FORM TO SIGN THAT WOULD RELEASE THEM FROM ALL LIABILITIES AND IF I DID NOT SIGN THE WOULD NOT EVEN LOOK AT MY CAR. I TRIED SEVERAL TIMES TO CONTACT THEM AND WHEN I REFUSED TO SIGN THE PAPER THEY CLOSED THE CASE AND WILL NOT REOPEN IT UNTIL I SIGN THE LIABILITY WAIVER. SINCE THE AIRBAGS DEPLOYED THERE HAVE BEEN THINGS GOING ON WITH MY CAR. IT STEADILY RATTLES, LIKE SOMETHING IS GOING TO FALL OFF. MY DRIVERS SIDE WINDOWS MAKES A BUMP NOISE WHEN I ROLL DOWN OR UP THIS DID NOT HAPPEN UNTIL AFTER THE DEPLOYMENT. THERE ARE SO MANY LITTLE THINGS ITS HARD TO EXPLAIN. MY STEERING WHEEL IS MAKING A WHINY NOISE WHEN YOU TURN IT. I DON'T KNOW IF THIS FROM THE AIRBAGS (PROBABLY NOT) BUT NOW I AM SCARED MY STEERING WHEEL AIRBAG WILL POP WHILE I AM DRIVING AND I WILL GET INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR. SUZUKI IS NOT TAKING RESPONSIBILITY FOR THIS AND THERE IS SOMETHING WITH MY VEHICLE AND I HAVE ALSO FOUND ON THE INTERNET THERE IS OTHERS THAT HAVE DONE THE SAME THING. *TR

THE AIRBAG LIGHT ON THE PASSENGER SEAT IS ILLUMINATING WHEN OCCUPIED. ACCORDING TO SUZUKI THE SENSING UNIT ARE DEFECTIVE AND NEED TO REPLACED. 2007 SUZUKI XL7 AIR BAGS SERVICE BULLETIN 276881 NHTSA: ACTION NUMBER: 10032752 SERVICE BULLETIN NUMBER: 276881 SEE REPORT DATE: DEC 01, 2009COMPONENT: AIR BAGS SUMMARY: SUZUKI: TECHNICIANS MAY ENCOUNTER AN INTERMITTENT OR CURRENT AIR BAG LIGHT ON IN THE INSTRUMENT PANEL WITH DTC(S) B0012, B0013, B0014, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET IN THE SDM (SENSING AND DIAGN. *TR

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

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH THE DRIVER AND PASSENGER FRONTAL AIR BAGS DEPLOYED AND EXPLODED INDEPENDENTLY. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.

ON FEBRUARY 4, 2011, I WAS DRIVING BETWEEN 10-15MPH ON A VERY ROUGH ROAD DUE TO THE CITY OF TULSA NOT CLEARING THE ROADS AFTER 12 INCHES OF SNOW. ALL OF THE SUDDEN ALL SIDE AIR BAGS WENT OFF. THAT DAY I DROVE IT TO THE DEALERSHIP. I DID NOT GET IT BACK UNTIL APRIL 23, 2011. I WAS GIVING EVERY EXCUSE IN THE BOOK ON ABOUT EVERY DAY ON WHY IT WAS TAKING SO LONG TO GET FIXED. AN INSURANCE CHECK WAS ISSUED TO THE REPAIR SHOP FEBRUARY 18TH. THE PARTS WERE NOT ORDERED UNTIL AROUND THE 28TH. I WAS TOLD THEY COULD NOT FIND THE SEAT BELTS AND I WAS ASKED TO TRY TO FIND SOME ONLINE. ONCE I PROVIDED TWO SITES TO THE REPAIR SHOP THEY CLAIMED THEY CAN ONLY ORDER FROM SUZUKI. MY WIFE INFORMED THE DEALERSHIP SHE WAS GOING TO REPORT THIS TO THE LOCAL MEDIA OUTLET. ALL OF THE SUDDEN SEAT BELTS APPEARED 1000 MILES AWAY. THEY EVEN ARGUED ABOUT HAVING TO GET THEM. THE INSURANCE COMPANY (FARMERS) WANTS A RECALL ON THE ROLLOVER SENSOR, AND REQUESTED THE REPAIR SHOP TO CONTACT SUZUKI. THE REPAIR SHOP WANT ME TO DO THIS. I HAD TO PAY FOR THE SENSOR BEING FARMERS THINKS IT IS DEFECTIVE. $447.49 TOTAL BILL $5766.73. *TR

I HAVE A 2007 SUZUKI XL7 LIMITED THAT WAS BOUGHT BRAND NEW AND HAVE BEEN EXPERIENCING SOME ISSUES THAT I HAVE NEVER HAD WHILE OWNING TWO OTHER SUZUKI SUV'S. ON JUNE 24TH, 2010, MY DAUGHTER WAS DRIVING IN TRAFFIC AT 32 MPH WHEN THE SIDE AIRBAGS DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE. SHE DID NOT HIT ANYTHING AND NOBODY HIT HER. SHE WAS NOT DRIVING ERRATIC NOR IRRESPONSIBLY AND THIS WAS CONFIRMED BY A MOTORCYCLE POLICE WHO WAS OBSERVING THE TRAFFIC AT THE TIME THIS HAPPENED. MY CAR IS STILL UNDER WARRANTY, SO I TOOK THE VEHICLE TO THE SUZUKI DEALERSHIP AND REPORTED THE INCIDENT. THEY STATED THAT THEY HAD NEVER HEARD OF THAT HAPPENING AND INSINUATED THAT THE CAR HAD TO HAVE BEEN DRIVEN RECKLESSLY FOR THE DEPLOYMENT TO HAPPEN. SUZUKI STATED THEY COULD NOT DO ANYTHING UNTIL THE MODULE HAD BEEN TESTED, TO DETERMINE WHAT TOOK PLACE. IT TOOK MORE THAN A MONTH FOR SUZUKI TO INFORM ME OF THEIR DECISION AND THAT WAS AFTER I CALLED TO FIND OUT WHAT WAS GOING ON. SUZUKI INFORMED ME THAT THE MODULE WAS FOUND TO BE IN GOOD CONDITION AND REPORTED THAT THE VEHICLE EXPERIENCED LATERAL G?S RANGING FROM (-) 1.17 ~ (+) .91 ~ (-) 2.08 DURING THE LAST 180 M/SEC. MAX ROLL RATE WAS 40 DEG/SEC @ 30 M/S. THE DATA INDICATES THAT AN EVASIVE MANEUVER WAS TAKEN CAUSING THE ROS (ROLL OVER SENSOR) TO SENSE AN IMMINENT ROLLOVER EVENT, THUS DEPLOYING THE CURTAIN AIR BAGS. SUZUKI REFUSED TO PROVIDE ME WITH TRANSPORTATION DURING THE MONTH IT TOOK THEM TO TEST THE MODULE AND DOES NOT INTEND TO FIX MY CAR EVEN UNDER WARRANTY AND A POLICE OFFICER AS WITNESS. FOR A CUSTOMER WHO HAS BOUGHT THREE(3) BRAND NEW VEHICLE FROM THIS COMPANY, I FIND IT A SLAP IN THE FACE TO BE TREATED LIKE THIS. I WOULD LIKE THIS DEFECT/MALFUNCTION INVESTIGATED BY NHTSA AND SUZUKI TO ACCEPT RESPONSIBILITY. MY VEHICLE HAS LESS THAN 30K MILES ON IT AND IS STILL UNDER WARRANTY, YET SUZUKI MAINTAINS EVEN WTH THE EVIDENCE, THAT I MUST FIX THEIR $7K PROBLEM MYSELF IF I EVER WANT TO DRIVE MY VEHICLE AGAIN. *TR

ON APRIL 18TH, 2010, MY HUSBAND WAS DRIVING ON A STRETCH OF FLAT CITY STREET GOING APPROXIMATELY 25 MPH. A LOUD BANG WENT OFF IN THE CAR AND WHITE POWDER DISPERSED THROUGHOUT THE CAR. HE PULLED OVER AND NOTED THAT ALL THE CURTAIN AIRBAGS HAD DEPLOYED. UPON INSPECTING THE CAR, NO DAMAGE WAS NOTED. HE DID NOT REMEMBER HITTING A POT HOLE OR CURB. HE DROVE THE CAR TO WHERE WE WERE STAYING (WE WERE VISITING FAMILY IN ANOTHER STATE) AND CALLED OUR INSURANCE COMPANY. GEICO CAME OUT TWO DAYS LATER, TOOK PICS AND DENIED THE CLAIM DUE TO NO IMPACT. HAD NO MONEY TO GET VEHICLE TOWED RIGHT AWAY SO IT SAT FOR A MONTH WHILE WE FILED A COMPLAINT THROUGH THE DEPARTMENT OF INSURANCE. WHEN WE RECEIVED A LETTER FROM INSURANCE STATING THEY WOULD REOPEN THE CLAIM, WE HAD IT TOWED TO A SUZUKI DEALER. DEALER CLAIMS THEY CANNOT PINPOINT AN IMPACT AND INSURANCE JUST DENIED THE CLAIM A SECOND TIME. WE ARE NOW WAITING FOR THE MANUFACTURER TO COME OUT AND TAKE A LOOK. UPON DOING SOME RESEARCH ONLINE, AT LEAST 4 OTHER COMPLAINTS WITH THIS SAME THING ON THE SAME MODEL WERE REPORTED. I HAVE ONLY BEEN ONLINE ABOUT 35 MINUTES AND AM APPALLED AT THE NUMBER OF COMPLAINTS. AND WITH ALL OF THE COMPLAINTS, SUZUKI HAS REFUSED TO PAY AS WELL AS INSURANCE. THE TOTAL FOR REPAIR WILL BE AROUND $7000 AND WE ARE INCREDIBLY LUCKY OUR ONE YEAR OLD WAS NOT IN THE CAR WHEN THE AIRBAGS WENT OFF. THIS COULD'VE RESULTED IN A HUGE ACCIDENT OR INJURY. THERE IS NO DOUBT A RECALL NEEDS TO BE ISSUED FOR THE SAFETY OF CONSUMERS!! *TR