2010 Toyota Highlander Complaint Log

When applying the brake slowly all of a sudden the car went full acceleration and crashed 500ft away at high speed. The car is crashed but available for inspection for a short period of time until the insurance company takes full posession. There are not open recalls. The only lights on the dash were for TPMS sensor.

The contact owns a 2010 Toyota Highlander. The contact stated that the gear shifter had been stuck on several occasions. The vehicle was taken to the dealer, where the fuses were replaced on several occasions; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the rearview mirror wiring had failed. The vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2010 Toyota Highlander. The contact stated that while driving 40 MPH, the vehicle lost automotive power and started to drift to the right side of the road. The brake pedal was depressed, and the vehicle was able to come to a complete stop. The contact mentioned she waited for AAA for roadside assistance. The vehicle was towed to an independent mechanic, where it was diagnosed alternator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure but offered no assistance. The failure mileage was approximately 185,420.

We received this from Toyota. Customer Support Program Bulletin Date: Page: POL19-06 6/6/2019 1 of 3 REVISED 8/28/19 CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLE. When we received this bulletin, we asked our Toyota Dealer Service Department (Stevenson Toyota East, Denver, CO) to address this issue multiple times when bringing in our vehicle for service in 2019 and 2020 and were told repeatedly they would not fix this issue since the ABS light was not on. Now that this bulletin is expired the ABS light is on. We took our Highlander to the Toyota Dealership in Melbourne, Florida and were told that this repair will now cost us $2473.89. Our 2010 Highlander is barely worth that, and now we have to repair this on our own even though Toyota knew the brake actuator assembly and brake booster pump would eventually fail at some point in time. Despite this, Toyota refused to resolve this issue when we asked (more than once) right after receiving the service bulletin in 2019 and as a result is causing a safety issue for our college aged son who drives this car, and all other drivers on the road should the ABS system fail. The attached estimate states the ABS service light has not come back on but this is not true and my son is having issues with the brakes.

When traveling a slow speeds (less than 15 mph) and needing to stop, the brakes are pressed but do not respond. This has happened on several occasions and has caused two separate accidents where the Highlander has failed to stop and it runs into the car in front. After the first accident, we looked for recalls (2015) and there were none for any model Toyota for brakes or brake systems. We brought the car in to the mechanic and had all the brakes and pads replaced, although they said nothing was wrong with the shoes nor pads. Now, years later, another accident in the exact same way. Luckily, due to the slow speed, no one was hurt but this is definitely a problem with the car. There have never been any warning lights, or sounds that would indicate an issue.

Affected by the faulty Brake Actuator & Accumulator on 2010 Toyota Highlander Hybrid. Brake malfunction and ABS disabled lights popped up on my Multi-Information Display. This issue disables ABS & VSC systems, which therefore makes this a safety hazard. Upon doing research, I have concluded that many complaints about this specific "Brake actuator & accumulator" have been issued. In the past, Toyota has provided a "Customer Support Program" which expired in 2020, but this does not help current owners like myself, who are stuck with this problem.

The engine failed and locked up. Maintenance is completed every 3-4 months on schedule. There was no oil or water. Car was towed to a mechanic.

On approx. October 19, 2023 my vehicle started showing 4 error messages on the display: Brake Malfunction, Check ABS, Check VSC System, and Check Brake System. At the same time, these 5 warning lamps became illuminated: Brake System Warning Light and Warning Buzzer (Red), Brake System Warning Light (Yellow), Master Warning Light (Yellow), ABS Warning Light (Yellow), and SLIP Indicator (Yellow). A car repair technician obtained the following error codes from the vehicle in a diagnosis: C1391 (Abnormal Leak in Accumulator). I was informed that the VSC (vehicle stability control) safety feature of the vehicle is disabled while the error codes and messages are present. Toyota previously issued a customer support bulletin (No. POL19-06) on June 6, 2019, titled "Customer Support Program ZKC: Certain 2008-2010 Model Year Highlander Hybrid Vehicles Coverage for Brake Actuator Assembly and Brake Booster Pump Assembly". In the bulletin, Toyota acknowledged that its 2008-2010 Highlander Hybrid models had "certain internal malfunctions of the Brake Actuator Assembly". Affected error codes include C1391 and C1253, among others. Affected warning lamps consists of all 5 of the warning lamps that were illuminated in my vehicle. Affected parts include 04008-26448 (Actuator Assy, Brake w/ Fluid) and 04008-51148 (Pump Kit, Brake Booster w/ Accumulator). Instead of issuing a recall for this hazardous defect, Toyota opted to offer "Customer Support Program ZKC". The malfunction that manifested my vehicle is not eligible for this program. Toyota should issue a proper recall to address this safety hazard.

1. When braking vehicle accelerates for 1 to 2 seconds. 2. I believe safety is at risk for driver, passengers or people close to accelerating car. 3. This has not been confirmed with dealer. 4. Multiple inspections but not for this problem. 5. No warning has ever appeared on any visible car system. Problem has existed for over one year. 2010 Toyota Highlander Platinum Hybrid 4WD

The brake actuator (4405048320) and brake booster pump (4707048020) malfunctioned. The ABS warning came on the display, as well as a warning saying “Brake Malfunction: pull over car immediately.” The traction control light, ABS light, warning light, and parking brake light also came on. The computer code was C1391. This controls the brakes and anti-lock brake system. This is a serious and known safety issue. It is well-documented online, and in 2019 Toyota acknowledged this widespread issue with a Customer Support Program ZKC. However, this program only applied for a limited time, and since then more vehicles have had this same issue with faulty parts. Even vehicles under 150,000 miles no longer qualify for free replacement despite this being a known and widespread issue.

My issue is not that I got a brake warning light (see attached image). My issue is that Toyota knows that this is an issue and will only fix it if you experience the issue before 12/30/2020 or at less than 150,000 miles. It is irresponsible of Toyota to know this is an issue, especially regarding the vehicle brakes (see screenshots of the letter from Toyota).

There is a clunk noise in the steering column On bumpy roads

Driving down the highway the abs srs air bag lights and the warning triangle all came on and then shortly after that a loud continuous beeping sound started and when my wife tried to pull over she realized she really had to cram on the brakes to get the car to stop... this scared the daylights out of my wife and thank god we didn't get in wreck!! But I dont understand why this is not a recall problem after all the other people I have read about with the same problem with the abs accumulator bleeding off pressure causing the pump motor to run abnormally long and in our case constantly to the point of no being burnt up and needing to replace.. my wife is the second owner of this car and we have had it since 2015... how is the window switch MORE OF AA CONCERN THAN FAULTY ABS ACCUMULATORS???

I purchase The H4 LED’s from headlightexperts.com February 2022. There is a design flaw with their H4.bulb. The low beam have LED’s on both sides of the light bulb, however the halogen bulb has a shield so that light will only come out of one side of the bulb. The result of leds on both sides of the low beam is light hits the high beam reflector from the back side of the low beam led bulb, and blinds oncoming vehicles. When I contacted customer service via email, they kept saying I have the bulb at the wrong angle, and sent me links to 2videos for proper installation. I keep adjusting the bulb, at first with 45degree turns but then even less- still the light from the back side of the low beam bleeds onto the high beam reflector and blinds oncoming vehicles due to this design flaw. When I called the companies Phone number [XXX] it links to their sales department only. I attempted to explain the issue to their salesman who salesman who proceeded to dismiss the concern as my fault for not installing it correctly. There is no way to install this product correctly due to the fact it has low beam leds hitting a high beam reflector. When I pointed out the safety issue this product creates, I was told to look elsewhere for “some unicorn bulb that doesn’t exist.” He was rude, Hostile and argumentative.. When I attempted to explain the design flaw issue again, he selected would talk over me saying “bla bla bla bla bla” when ever I spoke like a 4yr old. In short there was ZERO concern for public safe their product puts at risk. I have included photos of both sides of their product showing high and low beam leds on both side of the bulb, as well as photos of a standard halogen bulb with the metal shield to prevent any spillage of low beam light onto a high beam reflector- INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Headlamps become cloudy and burn out new, expensive bulbs in months. Internet search says Toyota is aware of problem, but prior to my search my dealership wanted to charge me hundreds of dollars to 'evaluate electrical system'

Driving with small child daughter in suv, after getting car wash and ice cream, got on highway then got off…never any oil or engine lights illuminating ever. Smoke coming from front and tire areas. Other people in cars staring and pointing at our suv! Very scary! Oil leaking from front passenger area all over ground trailing. Pulled over! Pulled dip stick it was bone dry. Still no oil light! No engine light! Conrad’s shop looked at it got estimate it is the Toyota oil cooler line that failed that soooo many ppl have had but there’s no recall yet from Toyota seriously dangerous and horrible! Suv only has 86000 miles on it!

Driving when multiple lights related to traction, ABS system illuminated. Warning message to pull over immediately. Power brakes gone. Had to push brake pedal hard and long to floor to get minimal manual brakes to take effect. High pitched alarm sound. Almost ran into other cars in parking lot.

What component or system failed or malfunctioned, and is it available for inspection upon request? The actuator assembly, and brake booster pump assembly w/ accumulator have failed. Part # 04008-26448 and 04008-51148 How was your safety or the safety of others put at risk? This controls the brakes and anti-lock brake system. Stopping distance and anti-lock performance has been very erratic. Brake pedal feel has been soft or overly-firm and could easily cause a collision or serious accident. This is a serious and known safety issue and should result in a vehicle recall. Has the problem been reproduced or confirmed by a dealer or independent service center? This problem was confirmed by Norm Reeves Toyota San Diego on 3/12/22, and has been acknowledged by Toyota in Bulletin POL 19-06. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are many warning lamps on in the car, including an ABS and Brake System warning on the display, the traction control light, ABS light, warning light, and parking brake light. The vehicles brake booster has been running frequently and making a loud noise for about 18 months or 2 years prior to failure and prior to warning lights coming on.

Vehicle was involved in a collision where it struck a barrier head on. The front airbags did not deploy. The vehicle then became airborne and flipped. Only the side airbags deployed.

While driving several passengers, vehicle brakes failed, dash lights came on. Brake booster pump and actuator failed according to Master Mechanic. Vehicle available for inspection. Brake failure sudden reduction is stopping distance unexpected nearly causing collision to other vehicle and possible injury or death to others. Toyota aware of issue (customer support bulletin (zKc) which expired 12/31/21 without notifying me of issue unless NHTSA call for SAFETY RECALL. Problem is same exact as my 2010 PRIUS which was safety rcalled NHTSA Code 13V235000.without any brake problem indicators. Toyota refuses to repair unless NHTSA calls for a SAFETY RECALL beyond 12/31/21 expired date of (csp bulletin zKc. I experienced what I thought was slight & brief dash light which went back to normal immediately. First appeared Sept 1, 2021.

In June passenger airbag light was sending error messages to the system. The dealer(service department) reported the car needed a specific part for the repair. Control Panel - Toyota (84010-0E050-E0). The part was ordered and we waited. After several weeks it became clear the part was not coming. Reached out to both dealership and Toyota and was told today it would not be available until the end of the year. This is a non-functioning air bag. Toyota has advised me to use an after market replacement, if I can find and they will install(Auto Nation-Libertyville). The second point was to essentially be careful driving... The car is dangerous and Toyota does not seem to care!

ABS LIGHTS ARE ON AND IT SAYS TO CHECK THE VEHICLE BY DEALER. THIS MIGHT BE WITH ALL THE HYBRIDS.

The brake actuator assembly and brake booster pump assembly had a recall on it but my truck was not having problems then. I noticed that when I start braking, the truck speeds up. Then all the light on the dash board came on. When my vehicle started having problems I call and they told me that the recall had expired 3 months earlier for my vehicle and it was up to the owner to have it fixed. I didn't get a notice and I wasn't aware of such recall so why am I liable for the repairs. I need help with this please.

BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ARE VIBRATING EVERY 30 SECONDS PERIODICALLY AND MAKING VIOLENT NOISE. THIS IS ALSO HAPPENING WHEN I PUSH THE BRAKES. THE CAR IS NOT SAFE TO DRIVE. TOYOTA REFUSED TO REPLACE THE UNIT, STATING THAT THEIR PROGRAM EXPIRED 12/31/2020. THEY SAID THEY PUBLISHED THIS: "CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLES". HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10164925-9999.PDF WE HAVE NEVER RECEIVED THIS NOTICE BEFORE. THIS LOOKS LIKE A WAY FOR TOYOTA TO BYPASS A MAJOR RECALL AND REDUCE THE COSTS OF REPLACEMENTS. NHTSA MAY BE ENABLING THIS KIND OF EVASIVE BEHAVIOR.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE HYDRAULIC LIFTGATE WOULD NOT OPEN AS NEEDED ELECTRICALLY AND MANUALLY. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO OPENED THE LIFTGATE WITH A MECHANICAL TOOL. THE MECHANIC THEN UNSCREWED AN ARM PIECE ON THE DRIVER'S SIDE OF THE LIFTGATE WHICH ALLOWED HIM TO OPEN THE LIFTGATE MANUALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

MY 2010 HIGHLANDER HYBRID IS PRESENTING A CODE C1391 FOR AN ISSUE WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. CURRENTLY MY ABS, TRACTION CONTROL, AND CHECK BRAKE SYSTEM LIGHTS ARE ON WITH A MESSAGE NOT TO DRIVE THE VEHICLE. TOYOTA HAS RECOGNIZED THIS ISSUE AND OFFERED FREE REPAIRS, EXTENDING COVERAGE UNTIL DEC 31, 2020. THE CUSTOMER SUPPORT PROGRAM BULLETIN TO SUPPORT THIS IS POL19-06. THIS ISSUE RAISED A BIG ENOUGH ISSUE FOR TOYOTA TO EXTEND COVERAGE. IT NEEDS TO BE A RECALL, AS THE TOTAL REPAIR COSTS EXCEED $3500 IN MOST CASES FOR A PART TOYOTA HAS ESSENTIALLY ADMITTED WAS DEFECTED.

WHILE I WAS DRIVING, THE STEERING WHEEL LOCKED AND I WAS NOT ABLE TO MOVE THE CAR. I PUT THE CAR ON PKG AND IT GOT LOCKED TOO. COULD NOT PUT IN REVERSE OR DRIVE. WINDOWS GOT LOCKED TOO. THE ABS SYSTEM LIGHT UP. A MIRACLE THAT FEW MINUTE BEFORE I EXITED A HIGHWAY. A TOW TRUCK TOOK THE CAR AND IT HAS BEEN IN THE TOYOTA DEALER FOR THE PAST WEEK AND THEY DO NOT NOW WHAT IS WRONG WITH THE CAR

MY 2010 HIGHLANDER HYBRID HAD AN ISSUE WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. CUSTOMER SUPPORT SERVICE IS EXPIRED ON DEC 31, 2020 WHICH IS NOT FAIR. THIS PROBLEM CAN CAUSE SERIOUS ACCIDENT AND CAUSE. IT WAS LUCKY THAT MY WIFE MANAGED TO STOP THE VEHICLE WHEN BRAKE DOES NOT WORK AND ALL THE LIGHTS ON. MY WIFE NOW COULD NOT DRIVE BECAUSE SHE IS TOO SCARED TO DRIVE ANYMORE. THIS ISSUE RAISED A BIG ENOUGH ISSUE FOR TOYOTA TO EXTEND COVERAGE. IT NEEDS TO BE A RECALL, AS THE TOTAL REPAIR COSTS EXCEED $3500 IN MOST CASES FOR A PART TOYOTA HAS ESSENTIALLY ADMITTED WAS DEFECTED.

THE STEERING WHEEL CAME OFF WHILE DRIVING.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING APPROXIMATELY 30-40 MPH, THERE WAS AN ABNORMAL NOISE DETECTED. A MESSAGE INDICATING TO PULL OVER WAS FLASHING. THE OIL PRESSURE WARNING LIGHT WAS ILLUMINATED. THE DRIVER CHECKED UNDER THE HOOD AND NOTICED THAT THE OIL LEVEL WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO FOLSOM LAKE HONDA (12505 AUTOMALL PKWY, RANCHO CORDOVA, CA 95742, (916) 367-4178) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL COOLER HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILLAGE WAS 129,000.

DOOR AJAR RADOMLY COMES ON FOR BACK REAR DOOR LIFTGATE HAPPENS WHILE DRIVING

THERE IS A CLUNKING NOISE WHEN TURNING AT LOW SPEED AND AFTER INSPECTING THE CV JOINT, I REALIZED THIS IS NOT A CV JOINT PROBLEM. UPON FURTHER RESEARCH, I NOW REALIZE THIS NOISE IS ASSOCIATED WITH THE "INTERMEDIATE STEERING SHAFT" WHICH NEEDS TO BE REPLACE.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AND MAKING RIGHT TURNS, THERE WAS AN ABNORMAL CLUNKING SOUND ON THE DRIVER'S SIDE FRONT OF THE VEHICLE. ADAMS TOYOTA KANSAS CITY LOCATED AT 501 NE COLBERN RD, LEE'S SUMMIT, MO 64086, (816)358-7600, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

REAR HATCH SENSOR / DOOR AJAR DEFECT REAR DOOR (HATCH) AJAR WARNING LIGHT, INTERIOR LIGHTS AND WARNING SOUND (BING!) COME ON (OFTEN SEVERAL TIMES PER SECOND, AS IF FLASHING) WHENEVER BRAKING, TURNING, OR ON UNEVEN SURFACE. NOT ONLY IS IT ANNOYING, THE LEVEL OF DISTURBANCE IS SEVERELY DISTRACTING AND NECESSITATES TAKING EYES OFF THE ROAD TO CHECK THE ALARM. ON A LONG TRIP THIS CAUSES DANGEROUS LEVELS OF AGGRAVATION. MULTIPLE USERS HAVE EXPERIENCED THIS. I REQUEST THAT A RECALL BE ISSUED REQUIRING TOYOTA TO REMEDY THIS, REGARDLESS OF WARRANTY STATUS, BECAUSE OF THE SAFETY ISSUES DUE TO THE HIGH LEVELS OF AGGRAVATION EXPERIENCED BY THE USERS.

MY VEHICLE EXPERIENCED A LOSS OF OIL PRESSURE AND MASSIVE OIL LOSS WHILE BEING DRIVEN DUE TO THE FAILURE OF THE OIL COOLER LINE WHILE DRIVING ON PA 291 IN PHILADELPHIA. IT HAD TO BE TOWED. THIS IS APPARENTLY A COMMON PROBLEM FOR THE HIGHLANDER AND THE LEXUS RX350.

WHEN WE ARE DRIVING OUR TOYOTA 2010 HIGHLANDER IF YOU HIT A BUMP THE DOOR AJAR LIGHT COMES ON EVEN THOUGH THE DOORS ARE NOT OPEM. WE ARE NOT ABLE TO USE THE SUNROOF OR OPEN THE WINDOWS BECAUSE THE DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHT AND THE BEEPING FOR A DOOR OPEN. THIS IS VERY DISTTACTING WHEN TRYING TO DRIVE. IT IS GETTING WORSE NOW EVERY TIME WE MAKE A TURN OT GO OVER THE SLIGHEST BUMP THE LIGHT COMES ON AND THE DINGING FOR THE DOOR STARTS TOYOTA REALLY NEEDS TO FIX THIS! IT HAPPENS ALL THE TIME WHEN WE DRIVE OUR CAR'

THE TRUNK DOOR SENSOR CONSTANTLY GOES OFF AND ON WHILE DRIVING, SO SAYS THAT THE TRUNK DOOR IS AJAR WHEN IT IS NOT. THIS TENDS TO HAPPEN MORE WHEN IT IS WARMER, THE CAR TURNS TO THE RIGHT OR THE WINDOWS ARE DOWN. IT IS A DISTRACTION WHILE DRIVING.

THE HYBRID INVERTER FAILED WHEN ACCELERATING FROM A RED LIGHT. A LOUD CLUNK WAS HEARD AND THE CAR WOULD NOT MOVE FORWARD. THE ENGINE WAS STILL RUNNING BUT CAR WOULD NOT ACCELERATE AND HAD TO BE PUSHED OUT OF THE ROAD. "CHECK HYBRID SYSTEM" WARNING FLASHED. CAR WAS TOWED TO A DEALER WHO CONFIRMED THAT IT WAS NOT COVERED BY THE WARRANTY AT 9 YEARS, 117K MILES (WARRANTY IS 8 YEARS, 110K MILES). THE PREVIOUS RECALLS FOR THE HYBRID INVERTER HAD BEEN COMPLETED ~3 YEARS AGO AND SO THE RECALL ALSO WOULD NOT COVER THE REPAIR. THE QUOTED COST OF THE REPAIR IS ~$11K.

EVERY TIME I ACCELERATE, BREAK, TURN, COMING TO A STOP AND GOING OVER A BUMP MY DOOR AJAR CHIMES ON THE DASH FOR THE BACK DOOR (HATCH). ALSO, THE DOME LIGHTS COME ON WHEN THE CHIME AND PICTURE POPS UP THAT MY REAR GATE IS AJAR. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I AM NOT THE ONLY CAR WITH THIS EXACT SAME ISSUE. THIS NEEDS TO BE RECALLED SINCE THIS POTENTIALLY IS A SAFETY ISSUE. THIS IS A CONTINUAL AND ONGOING ISSUE.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. ONCE RESTARTED, THE VEHICLE WAS ABLE TO BE DRIVEN TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL, WHICH CAUSED IT TO STALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 158,297.

AIR BAG ALARM DISPLAYS ON THE SCREEN AS A WARNING. IT WILL INTERMITTENTLY APPEAR SOMETIMES AFTER A 30 MINUTE DRIVE TIME AND NOW OCCURS EACH TIME THE VEHICLE IS DRIVEN. THIS WARNING WILL NOT CLEAR UNTIL THE CAR IS RESTARTED. THIS WARNING OCCURS IN BOTH COLD AND HOT WEATHER.

REAR DOOR ACTUATOR/SENSOR MALFUNCTIONING TO READ "DOOR AJAR" CONSTANTLY WHILE IN MOTION ABOUT TWO MONTHS AGO. INITIALLY STARTED ONLY WHEN THE WINDOWS WERE DOWN, AND TAKING TURNS. NOW ITS PROGRESSED TO CONSTANTLY SETTING OFF THE SAFETY FEATURES FOR THE DOOR AJAR WARNING. THIS IS A HUGE DISTRACTION WHILE DRIVING! HAVING MY LOCAL DEALER ADDRESS THE ISSUE TOMORROW.

ALL DOORS AND HATCH DO NOT LOCK WITH THE KEY FOB OR WITH THE POWER LOCKS ON BOTH THE PASSENGER AND DRIVER SIDE DOORS.

VEHICLE WAS ON CITY STREET COMING TO A STOP BRAKE PEDAL WENT AL THE WAY TO THE FLOOR AND SKID ICON CAME ON LUCILY I STOPPED JUST IN TIME TO AVOID A WRECK. TOYOTA SAID WAS BRAKE ACTUATOR GOING BAD .SAME PROBLEM AS OTHER TOYOTAS THAT WERE RECALLED,AS MY VEHICLE WAS NOT ON RECALL LIST TOYOTA WONT FIX IT UNDER RECALL AND WANT ME TO PAY $3000 TO FIX IT .MAYBE THAT WILL FIX IT? WHY CANT A RECALL FIX A PROCLEM WITH ALL BRAKE ACTUATORS AS THERE IS OBVIOUSLY A DEFECT IN ACTUATORS. THANKS LARRY

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 60 TO 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT'S VEHICLE SPUN OUT OF CONTROL AND CAUSED THE OTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE ULTIMATELY CRASHED INTO A CEMENT WALL. THE DRIVER'S AIR BAG DEPLOYED; HOWEVER, THE FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND LOWER BACK. THE CONTACT SUSTAINED INJURIES TO THE ARMS, NECK, BACK, AND RIGHT ANKLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.

2010 TOYOTA HIGHLANDER CAUGHT ON FIRE WHILE PARKED IN GARAGE OF RESIDENCE, DESTROYING THE HIGHLANDER AND THE CAR PARKED ADJACENT TO IT, ALONG WITH MOST OF THE HOUSE. PRIOR TO THE FIRE, THERE WERE NO ISSUES WITH THE VEHICLE. THE HIGHLANDER WAS STATIONARY, WITH THE IGNITION OFF AND PARKED IN THE GARAGE. A SUBSEQUENT INVESTIGATION INCLUDING INSPECTING BURN PATTERNS AND THERMAL DAMAGE INDICATED THE FIRE ORIGINATED AT THE FRONT OF THE TOYOTA HIGHLANDER ON THE DRIVER'S SIDE WHERE THE FUSE PANEL, BATTERY AND STARTER/SOLENOID WERE LOCATED. ALL THREE SOURCES OF IGNITION REMAIN ENERGIZED WITH THE IGNITION OFF. THE UPPER PORTION OF THE PLASTIC HOUSING ON THE FUSE PANEL AND BATTERY HAD MELTED EXPOSING THE RECEIVERS FOR THE FUSES AND PLATES INSIDE THE BATTERY. THE ENDS OF THE RECEIVERS HAD ALLOYING ON THE RECEIVERS, BUT NO FAILURES WERE NOTED ON FUSE PANEL OR BATTERY. EXTREME THERMAL DAMAGE WAS OBSERVED ON THE CONNECTOR END OF THE SOLENOID WHERE MOST OF THE FACING HAD MELTED OR WAS CONSUMED. LINES OF DEMARCATION FROM EXTREME HEAT WAS OBSERVED ON THE REMAINING SECTION OF THE SOLENOID FACING. THE CABLE CONNECTING THE BATTERY TO THE SOLENOID WAS NOT CONNECTED TO THE SOLENOID DUE TO THE EXTREME DAMAGED TO THE SOLENOID. THE TERMINAL CONNECTOR ON THE CABLE SUSTAINED ARCING AND/OR MELTING OF THE METAL TERMINAL. THE CONCLUSIONS WERE THAT THE FIRE WAS CAUSED BY A FAILED SOLENOID ATTACHED TO THE STARTER ON THE 2010 TOYOTA HIGHLANDER. LAB ANALYSIS OF THE STARTER/SOLENOID REVEALED FAILURE AT THE CONNECTION END OF THE SOLENOID WITH BEADING AND ARCING ON CONTACTS INSIDE THE SOLENOID.

WE WERE TRAVELING ON THE INTERSTATE AFTER ABOUT A 7 HOUR DRIVE AND THE LOW OIL PRESSURE WARNING DISPLAY WAS FLICKERING ON AND OFF BUT NEVER STAYED ON CONSISTENTLY. I PULLED OVER AND THERE WAS NO OIL IN THE ENGINE, I MEAN IT WAS BONE DRY. I'M TRULY SURPRISED THE CAR WAS STILL OPERATING. WHEN OIL WAS PUT IN, IT POURED, AND I MEAN POURED, RIGHT BACK OUT. WE HAD TO BE TOWED BECAUSE THE CAR COULD NOT BE DRIVEN. IT WAS DETERMINED THAT THE ENGINE OIL COOLER LINE WAS LEAKING.

ABS - CODE -1391,THIS IS SECOND TIME,FIRST TIME(2016) WAS CHANGED THIS PART -44510-48080

WHILE USING THE TAILGATE CLOSE BUTTON ON THE KEY FOB,CAR SHUT OFF AND PARKED, A LOUD BANG WAS HEARD WHILE THE DOOR WAS CLOSING AND THE DOOR JAMMED, SLIGHTLY OPENED AND IMMOVABLE. HAD TO TAKE THE CAR TO A CERTIFIED TOYOTA REPAIR FACILITY TO GET THE CLOSING SERVO DISCONNECTED SO THE DOOR WOULD SHUT. MANUAL OPERATION OF THE DOOR IS THE ONLY WAY TO OPEN AND CLOSE AT THIS TIME. NOTHING WAS BLOCKING THE DOOR AS IT WAS CLOSING AND COMPLETE REPAIR APPEARS TO BE VERY EXPENSIVE. BACK DOOR HINGES APPEAR TO BE SLIGHTLY OUT OF LINE BUT DOOR WILL CLOSE MANUALLY. T-SB-0038-15 ADDRESSES A PROBLEM SIMILAR TO THIS BUT THE DOOR WOULD OPEN - IN THIS CASE IT WOULD NOT UNTIL THE TOYOTA SERVICEMAN REMOVED THE SERVO.

WHEN DRIVING AND TURNING OR GOING OVER A BUMP THE "DOOR AJAR" INDICATOR BEEPS AND THE DOME LIGHTS TURN ON. BROUGHT TO AUTO SERVICE REPAIR SHOP AND THE LEFT REAR DOOR AND THE REAR GATE SENSOR/ACTUATOR NEED TO BE REPLACED. $1100!!