2005 Toyota Sienna Complaint Log

I DISCOVERED MY WINDSHIELD WAS CRACKED RECENTLY. THE LENGTH OF THE CRACK WHEN DISCOVERED WAS APPROXIMATELY 2 1/2 INCHES. THE CRACK IS NOW APPROXIMATELY 12 INCHES LONG AND CAUSES VISIBILITY PROBLEMS WHEN THE SUN HITS IT (BLINDING REFLECTIONS). I AM CONCERNED THE WINDSHIELD IS NO LONGER STABLE OR SAFE. THERE IS NO VISIBLE ROCK CHIP, THERE IS NO OTHER SIGN OF INJURY TO THE WINDSHIELD, AND THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. BECAUSE THE DAMAGE APPEARS TO BE DUE TO POOR WINDSHIELD QUALITY (DEFECTIVE MATERIALS) AND BECAUSE OTHER TOYOTA SIENNA OWNERS HAVE EXPERIENCED THE SAME PROBLEM, I BELIEVE TOYOTA IS RESPONSIBLE FOR THE COST OF REPLACEMENT OF THE DEFECTIVE WINDSHIELD: A NEW WINDSHIELD PLUS THE COST OF LABOR PLUS THE COST OF DISPOSAL OF THE DEFECTIVE WINDSHIELD PLUS WARRANTY ON THE NEW WINDSHIELD. *TR

I OWN A 2005 TOYOTA SIENNA XLE LIMITED AWD, THE PASSENGER REAR DOOR WAS OPENED YESTERDAY AND WOULD NOT CLOSE. THE CABLE THAT CLOSES THE DOOR IS HANGING OFF THE CAR AND THE MOTOR ON THAT SIDE APPEARS TO NOT BE WORKING CAR HAS LESS THAN 39000 MILES AND 3 YEAR WARRANTY ENDED IN OCTOBER 2008, SEEMS TO BE LOTS OF PROBLEMS WITH THIS ISSUE. *TR

2005 TOYOTA SIENNA POWER STEERING PROBLEM, STEERING BINDING AND INCREASED STEERING EFFORT. *TR

MANUAL SLIDING DOOR IS STUCK. IT OPENS A COUPLE OF INCHES, BUT SEEMS TO BE LOCKED. ALSO, THE DRIVER'S FRONT DOOR HAS A POPPING SOUND WHEN OPENING. THE POWER PASSENGER'S SIDE SLIDING DOOR GETS STUCK SOMETIMES. IT EITHER FAILS TO OPEN OR CLOSE. MY YOUNG CHILDREN HAVE OFTEN TO CLIMB THROUGH THE FRONT SEATS TO GET TO THE BACK SEATS AS OFTEN WE CANNOT OPEN THE SLIDING DOORS. *TR

I HAVE A 2005 SIENNA THAT I PURCHASED ABOUT 3 YEARS AGO. FOR ABOUT TWO YEARS IT HAS HAD THE PROBLEM OF NOT CLOSING. AT FIRST IT WOULD ONLY CLOSE EVERY NOW AND THEN, AND NOW IT WON'T OPEN OR CLOSE AT ALL. WHEN THE WEATHER IS COLD, NEITHER OF THE SLIDING DOOR WILL OPEN UNLESS YOU CLIMB IN THE FRONT AND KICK IT OPEN. I'VE TAKEN IT INTO THE SANDY, UTAH DEALERSHIP ABOUT 5 DIFFERENT TIMES TO HAVE THEM CHECK IT OUT AND THEY SAID NOTHING WAS WRONG WITH IT. I'M ABOUT TO TAKE IT IN AGAIN BECAUSE NOW IT WON'T WORK AT ALL, SO I DID A LITTLE RESEARCH TO FIND OUT IF THERE WAS A RECALL OR IF OTHERS HAD THE SAME PROBLEM. TO MY SURPRISE THERE ARE NUMEROUS PEOPLE HAVING THE SAME PROBLEM WITH THEIR 2004-2006 SIENNA'S. WHY THEN IS THERE NO RECALL? WHY ARE PEOPLE GETTING THE RUN AROUND FROM DEALERSHIPS, POOR SERVICE AND BEING CHARGED A MINT TO REPAIR THE DOOR? WHY IS THIS PRODUCT AND SERVICE SUCH POOR QUALITY? *TR

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HINGE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DOOR HINGE WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

IN COLD WEATHER THE SEAT BELT FREQUENTLY FOLDS OVER WHERE IT COMES OUT OF THE SIDE OF THE CAR. THE SEAT BELT THEN CANNOT BE USED AS IT IS TOO THICK TO RETRACT. IT TAKES HOURS TO FIDDLE WITH IT TO CORRECT IT. THE DEALER SAYS THEY CAN DISASSEMBLE IT & UNTWIST IT, BUT THEY CANNOT STOP IT FROM HAPPENING. *TR

2005 TOYOTA SIENNA POWER SLIDING DOOR CENTRAL HINGE PROBLEM CAUSING DOOR TO HANG OUT OF LINE AND RUB AGAINST BODY. RUBBING/BANGING DOES NOT ALLOW DOOR TO FULLY CLOSE. *TR

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT NEITHER OF THE REAR SLIDING DOORS WOULD OPEN WHENEVER THE TEMPERATURE WAS COLD AND/OR THERE WAS RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THERE WAS A DESIGN FLAW WITHIN THE VEHICLE THAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 01/12/12*LJ THE CONSUMER STATED IF IT RAINS THE DAY BEFORE, AND THE TEMPERATURE DROPS BELOW FREEZING OVERNIGHT, THE REAR PASSENGER DOORS WILL NOT OPEN. UPDATED 01/20/12

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE DOORS WERE INOPERABLE. THE KEYLESS ENTRY WOULD NOT OPERATE AND SHE COULD ONLY ENTER THE VEHICLE MANUALLY. THE CONTACT HAD TO MANIPULATE THE LOCK ENTRY IN ORDER TO ENTER AND EXIT THE VEHICLE BY HOLDING THE MANUAL LOCK IN PLACE WHILE CLOSING AND/OR OPENING THE DOOR. THE RADIATOR WAS ALSO IN NEED OF REPAIR. NO REPAIRS HAVE BEEN PERFORMED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WOULD NOT OPEN IN THE VEHICLE. THERE IS A BUTTON IN THE VEHICLE THAT AUTOMATICALLY OPENS THE SLIDING DOORS, BUT IT IS NO LONGER WORKING. THE WARRANTY ALREADY EXPIRED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE MOTOR AND CLUTCH ASSEMBLIES FAILED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNABLE TO EXPLAIN EXACTLY WHAT WAS DONE TO THE VEHICLE. THE VEHICLE IS NO LONGER EXPERIENCING THE FAILURE, BUT SHE BELIEVES THAT THIS SHOULD HAVE BEEN COVERED AS A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 35,523. UPDATED 2/9/09 *CN UPDATED 02/13/09. *JB

2005 TOYOTA SIENNA PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS CEASED TO FUNCTION. IT CAN NO LONGER BE OPENED EITHER MANUALLY OR AUTOMATICALLY. THIS POSES A SERIOUS SITUATION SHOULD SOMEONE NEED TO EXIT THE VEHICLE IN AN EMERGENCY. ADDITIONALLY THE DRIVER'S SIDE SLIDING DOOR IS RELUCTANT TO OPEN WITHOUT VERY SHARPLY PULLING ON THE HANDLE TO DISENGAGE THE LOCK. THIS HAS SLOWLY BEEN DETERIORATING OVER THE LAST COUPLE OF YEARS. IF THIS WERE TO FAIL THEN THERE WOULD BE NO FORM OF EGRESS FOR REAR PASSENGERS. *TR

STEERING IS NO LONGER SMOOTH, ESPECIALLY AT LOW SPEED, FEELS LIKE IT KINKS.... BEEN LIKE THIS FOR ABOUT A YEAR (DATE IS ESTIMATE) MATCHES DESCRIPTION HERE: EA08- 024 2004-2006 TOYOTA SIENNA STEERING INTERMEDIATE SHAFT BINDING 28-OCT-2008. *TR

OUR 2005 TOYOTA SIENNA HAS HAD MULTIPLE PROBLEMS WITH THE POWER SLIDING DOORS. ORIGINALLY, THE DRIVER'S SIDE DOOR STOPPED CLOSING AUTOMATICALLY. WHEN BUTTON WAS PUSHED TO CLOSE THE DOOR BY ALL METHODS, ON REMOTE CONTROL, ON DRIVER'S HEAD PANEL OR ON PANEL NEXT TO SLIDING DOOR, THE DOOR WOULD BEGIN TO CLOSE THEN SLIDE BACK OPEN WITHOUT WARNING OR WITHOUT US DOING ANYTHING TO OPEN IT BACK UP. OUR LOCAL DEALER FIXED THIS ORIGINAL PROBLEM AS IT WAS UNDER WARRANTY, BUT NOW THE PASSENGER SIDE POWER SLIDING DOOR HAS THE SAME PROBLEM BUT WE ARE OUT OF WARRANTY AND THE COST IS TOO EXUBERANT FOR US TO HAVE IT FIXED. THIS APPEARS TO BE A PROBLEM FOR MANY TOYOTA SIENNA OWNERS AND CAN POSSIBLY BE A DANGER. *JS

MY 2005 TOYOTA SIENNA'S REAR DOOR LIFTGATE STRUT WAS FAILED AND IT'S NOT OPEN THE REAR GATE FULLY AND DOOR CLOSE UNEXPECTEDLY. THIS CAUSE SOME MINOR INJURIES FOR MY FAMILY MEMBERS INCLUDING MY 3YRS OLD SON I WENT TO DEALER TO REPORT THIS PROBLEM BUT THE DEALER HAS NO IDEA ABOUT ANY RECALL OR TSB INFORMATION FOR THIS. THE DEALER JUST SUGGESTED ME OVER $500 TO REPLACE THE STRUT. *TR

I HAVE A 2005, TOYOTA, SIENNA. WHILE SITTING IN THE FAR REAR OF MY VAN, WASHING THE REAR WINDOW, THE DOOR SHUT AND I WAS UNABLE TO GET OUT OF THE CAR. I COULD NOT FIND THE LEVER INSIDE THE COVERED AREA ON REAR DOOR PANEL. NEITHER COULD THE AUTO REPAIR MAN, EVEN AFTER READING MANUAL. THERE IS NO RELEASE EVEN FROM THE FRONT OF THE CAR. AND IF WE COULDN'T FIND IT, HOW WOULD MY GRANDCHILDREN OR ANYONE IN AN EMERGENCY. I CONSIDER THIS AN EXTREME SAFETY HAZARD WHICH COULD KILL...AND THE DESIGN HAS NOT CHANGED IN THE NEW CARS. PLEASE LOOK INTO THIS AND LET ME KNOW WHAT I CAN DO BEFORE IT'S TO LATE. TIME IS OF THE ESSENCE......... *TR

VEHICLE CAUGHT FIRE SPONTANEOUSLY DURING NORMAL USE. FIRE STARTED IN THE AREA OF EXHAUST MUFFLER AND QUICKLY SPREAD INTO THE CABIN. *TR

ON BOTH OCCASIONS PRECEDING THESE EVENTS THE WEATHER WAS A CONTRIBUTING FACTOR. WHETHER CONDITIONS WERE RAIN/ICE/SNOW AND FREEZING TEMPS. ON 2 SEPARATE INCIDENTS BOTH SLIDING DOORS HAVE BECOME FROZEN SHUT. I WAS UNABLE TO OPEN EITHER DOOR . ON ONE OCCASION I HAD TO DRIVE THE VEHICLE FOR ABOUT 45 MIN WITH THE HEAT ON HIGH BEFORE I COULD OPEN THE DOORS. ALSO THE DOORS WERE NOT COMPLETELY CLOSED CAUSING THE INTERIOR LIGHTS TO GO ON AND OFF AND THE WARNING CHIME TO SOUND CONTINUALLY. WE HAVE FOUR YOUNG CHILDREN AND WILL NOT PUT THEM IN VEHICLE THROUGH THE REAR HATCH. NOT BEING ABLE TO OPEN THE DOORS IS AN UNACCEPTABLE SAFETY HAZARD. *TR

2005 TOYOTA SIENNA SIDE DOORS (SLIDING) CONSTANTLY LOCK UP IN COLD WEATHER (LESS THAN 40 DEGREES) PROHIBITING ME FROM USING EITHER DOOR TO GET MY CHILDREN INTO MY CAR. THERE IS NO WAY TO CORRECT THIS ISSUE. TURNING ON YOUR CAR AND WARMING IT UP FOR EVEN AS LONG AS ONE HALF HOUR HAS NO EFFECT. TO COMPOUND MATTERS, ONCE SOMEONE HAS ATTEMPTED TO OPEN EITHER OF THE DOORS, THE CAR ALARM CONTINUES TO BEEP (WARNING THAT A DOOR IS AJAR). ALSO, I AM UNABLE TO FULLY RE-CLOSE THE DOORS WHEN THIS HAPPENS. THUS, I AM FORCED TO DRIVE WITH MY DOORS NOT FULLY CLOSED (AS THEY SHOULD BE). THIS IS MORE THAN AN INCONVENIENCE. MY SAFETY AND THAT OF MY CHILDREN IS BEING COMPROMISED, DRIVING WITH THE DOORS STUCK IN A SLIGHTLY AJAR POSITION. ALSO, IT IS DANGEROUS FOR MY CHILDREN TO BE CLIMBING IN AND OUT OF THE CAR THROUGH THE REAR HATCHBACK BECAUSE THE SLIDING DOORS WILL NOT OPEN. I CANNOT SOLVE NOR PREVENT THIS PROBLEM. PLACING THE CAR IN THE GARAGE HAS NO EFFECT. SAME PROBLEM. I HAVE COMPLAINED NUMEROUS TIMES TO MY CAR DEALERSHIP TO NO AVAIL. THEY SIMPLY TELL ME TO GRAPHITE THE DOOR SEALS. THIS DOES NOT HELP. THE DOOR SEALS ARE INADEQUATE. *TR

2005 SIENNA. PASSENGER SLIDING DOOR IS NOT OPENING OR CLOSING ELECTRONICALLY. IT WILL OPEN AND CLOSE MANUALLY WITH NO APPARENT OBSTRUCTION. WHEN ATTEMPTING TO USE THE KEY FOB OR BUTTONS INSIDE THE VAN, WE HEAR THE MOTOR MAKE A STRAINING NOISE AND A CLICK, YET THE DOOR DOESN'T MOVE. THIS HAS HAPPENED BEFORE TWICE, YET SEEMED TO CORRECT ITSELF BEFORE I TOOK IT TO THE SHOP. NOW WE ARE 6 MONTHS OUT OF WARRANTY AND I'M ANNOYED THAT IT IS HAPPENING AGAIN. RIGHT NOW, MY 6 KIDS GET IN AND OUT OF THE CAR ON THE DRIVER'S SIDE, WHICH IS VERY INCONVENIENT AS IT IS ON THE STREET SIDE AS OPPOSED TO THE CURB SIDE OF THE CAR. BEING A MANUAL DOOR REQUIRES ME TO EXIT THE CAR ALSO TO ASSIST WITH THE DOOR OPENING/CLOSING. *TR

OUR 2005 TOYOTA SIENNA MINIVAN'S SLIDING DOORS WILL NOT OPEN EVERY WINTER WHEN THE TEMPERATURE IS APPROXIMATELY 40 DEGREES OR UNDER. IT OCCURS EVERY DAY AND THE ONLY WAY FOR MY YOUNG KIDS TO ENTER THE VEHICLE IS THROUGH THE FRONT, AS THEY ARE JUST SMALL ENOUGH TO SQUEEZE THROUGH THE FRONT PASSENGER SEAT IF MOVED ALL THE WAY FORWARD. IT IS NOT ACCEPTABLE! THE DOORS ARE ALSO UNABLE TO BE OPENED MANUALLY. MY HUSBAND HAS BRAIN CANCER AND USES A CANE AND SOMETIMES A WHEELCHAIR. EACH TIME THE KIDS NEED TO GET OUT OF THE CAR HE ALSO HAS TO GET OUT OF THE VEHICLE. THE WHOLE SITUATION IS DANGEROUS. TOYOTA HAS DONE NOTHING AS SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. *TR

EVERY WINTER IF THE OUTSIDE TEMP IS BELOW 32 DEGREES (ALMOST EVERY DAY IN WI) BOTH REAR SLIDING DOORS (ONE POWERED, ONE MANUAL) IN OUR VAN FREEZE SHUT. THIS IS A SERIOUS SAFETY ISSUE AS I CANNOT GET MY 2 SMALL CHILDREN OUT OF THE VAN WITHOUT CRAWLING THROUGH THE FRONT SEAT TO UNBUCKLE THEM, UNACCEPTABLE IN AN EMERGENCY. THE DOORS WILL NOT OPEN EITHER FROM THE OUTSIDE OR THE INSIDE. THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT; SEVERAL OTHER SIENNA OWNERS HAVE THE SAME PROBLEM ON VARIOUS MODEL YEARS. ALSO CONCERNED BECAUSE ATTEMPTING TO OPEN THE DOORS LEADS TO THE LATCH COMING UNDONE AND UNABLE TO BE RELATCHED; THUS I AM LEFT TO DRIVE WITH UNLATCHED DOORS THAT COULD OPEN ON THEIR OWN AT ANY TIME (IF THEY THAW) WITH MY CHILDREN IN THE BACKSEAT. THIS HAS OCCURRED TWICE THIS YEAR AND NUMEROUS TIMES LAST YEAR SINCE WE BOUGHT THE VEHICLE USED IN 2007. *TR

PASSENGER POWER SLIDING DOOR CABLE JACKETING HAS COME OFF AND CABLE IS FRAYING BADLY (UNWRAPPING) AND MAKING MUCH NOISE AND MAKING DIFFICULT FOR DOOR TO OPEN/CLOSE. I AM CONCERNED THIS WEAKENED CABLE MAY SNAP AND HIT SOMEONE (ESP MY CHILDREN) WHO USES THE DOOR FOR ENTRY/EXIT AS IT IS UNDER HIGH TENSION. DRIVER SIDE DOOR CABLE JACKETING IS ALSO BEGINNING TO COME OFF AND I AM CONCERNED IT WILL END UP DOING THE SAME THING. THE VAN WAS PURCHASED IN MARCH 2005 AND SINCE I AM PAST THREE YEARS, THE TOYOTA DEALER I ORIGINALLY TOOK IT TO SAID IT WAS NOT COVERED BY ANY WARRANTY (INCLUDING MY 7 YEAR/100K MILE EXTENDED WARRANTY) AND IT WOULD COST OVER $1700/DOOR TO FIX. THE CAR IS NOT EVEN 4 YEARS OLD AND THE BASIC SAFETY OF THE DOOR OPEN/CLOSE IS ALREADY COMPROMISED! I WAS ALSO TOLD TODAY BY ANOTHER DEALER THAT TOYOTA ISSUED A "TECHNICAL BULLETIN" ABOUT THE HINGES/MECHANISM ON 2004 VERSIONS (AND THE 2005 - AT LEAST THROUGH MY PRODUCTION DATE) SINCE THEY HAD A NUMBER OF (QUESTIONS?) ABOUT THIS ISSUE - AND IT IDENTIFIED SPECIFICALLY HOW TO FIX IT. TO ME IF THIS IS OCCURRING ENOUGH TO HAVE A TECHNICAL BULLETIN, THEN TOYOTA KNOWS THEY HAVE A PROBLEM. BUT SINCE THEY DO NOT CONSIDER THIS SAFETY ORIENTED THEY NEVER RECALLED IT. IF THIS CABLE SNAPS I DO NOT SEE HOW IT COULD NOT BE A SAFETY ISSUE. IN SUMMARY IT IS HAPPENING ON BOTH DOORS (THOUGH FASTER ON THE MORE USED PASSENGER SIDE) AND TOYOTA SEEMS TO BE AWARE OF A NUMBER OF ISSUES IN THIS AREA. THE FRAYED CABLE ALSO TENDS TO SCRATCH UP THE CABLE TRAVEL AREA FOR THE RUBBER SEALING AND THE PAINT.*TR

THE POWER SLIDING DOOR MOTOR BROKE, LEAVING FRAYED PARTS OF THE CABLES HANGING FROM THE CAR. DEALER ESTIMATES A COST OF CLOSE TO 2,000. I ONLY HAVE 30K MILES ON THE CAR AND HAVE NOT MISTREATED THE DOOR IN ANYWAY. *TR

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. AT 25,000 MILES, THE SEAT BELTS ON THE FRONT DRIVER AND PASSENGER SIDES AND THE REAR MIDDLE SEAT STOPPED FUNCTIONING PROPERLY. THE DEALER COULD NOT DUPLICATE THE FAILURE AND STATED THAT IF THE SEAT BELTS WOULD NOT FAIL IN THEIR PRESENCE, NOTHING COULD BE DONE. ON A SEPARATE OCCASION, THE DRIVER'S SIDE SEAT BELT FINALLY FAILED AND THE DEALER REPLACED THE SEAT BELT UNDER WARRANTY. THE DEALER REFUSED TO MAKE REPAIRS TO THE OTHER SEAT BELTS EVEN THOUGH THE VEHICLE WAS STILL UNDER WARRANTY. THE CONTACT WAS CONCERNED THAT THE SEAT BELTS WOULD NOT PROVIDE ADEQUATE PROTECTION IF A CRASH OCCURRED. THE VIN AND MILEAGES WERE UNKNOWN. UPDATED 03-06-09 *BF THE CONSUMER ALSO STATED SHE HAS RUN FLAT TIRES, HOWEVER THE TIRE SENSOR DID WARN HER THAT HER TIRE WENT COPLETELY FLAT. THERE WAS A STRIP OF RUBBER MISSING FROM THE TIRE. THE CONSUMER WAS INFORMED THE TIRE SENSOR DID NOT WORK WITH RUN FLAT TIRES. UPDATED 03/11/09. *JB

TL*THE CONTACT OWNS 2005 TOYOTA SIENNA. THE PASSENGER SIDE AIR BAG WAS NOT FUNCTIONING PROPERLY. THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY HAD TO REPLACE THE ENTIRE PASSENGER SIDE AIR BAG FOR $1500. THERE ARE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WERE NO WARRANTIES; THEY AGREED TO PAY HALF OF THE COST IF HE DECIDED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 71,000. UPDATED 01/13/11*BF UPDATED 03/30/11

ON OR ABOUT OCTOBER 31, 2008, A 2005 TOYOTA SIENNA XLE ACCELERATED SUDDENLY AND UNEXPECTEDLY. THE DRIVER STEERED THE VEHICLE AROUND CARS, CURBS AND OTHER OBSTRUCTIONS WHILE THE VEHICLE CONTINUED TO ACCELERATE THROUGH A PARKING LOT. ATTEMPTS TO BRAKE THE VEHICLE WERE FUTILE. THE VEHICLE EVENTUALLY HIT A CURB WHICH DEFLATED A TIRE, THEN CONTINUED THROUGH A CHAIN-LINK FENCE AND A FIELD AND INTO A PORTABLE BUILDING, FINALLY COMING TO A STOP. THE DRIVER WAS INJURED IN THE UNINTENDED ACCELERATION INCIDENT AND DIED. UPDATED 02/26/10 *BF *TR UPDATED 09/28/10 UPDATE 9/19/2011*CW

2005 TOYOTA SIENNA LE, THE AUTOMATIC PASSENGER SIDE DOOR FAILED, AND THE CABLES WERE HANGING FROM THE TRACK. DOOR BECAME FIXED IN ONE POSITION, WOULD NOT OPEN OR CLOSE. REPAIRS WERE TOO COSTLY, NEARLY $2000 FOR PART ALONE, NOT INCLUDING LABOR. DEALER REMOVED AUTOMATIC DOOR CABLE TO ALLOW IT TO WORK AS A MANUAL DOOR. THERE WERE NO INCIDENTS LEADING TO THE FAILURE, IT WAS A COMPLETE SURPRISE. IN MY OPINION, AND AFTER READING OTHER COMPLAINTS ON THIS ISSUE, I BELIEVE THE FAILURE IS CAUSED BY A DESIGN FLAW BETWEEN THE SLIDING DOOR AND OPEN WINDOW. ON A MANUAL DOOR, THE DOOR WILL NOT STAY FIXED OPEN WHEN THE WINDOW IS ROLLED DOWN. ON AN AUTOMATIC DOOR, THE DOOR IS FORCED OPEN EVEN WHEN THE WINDOW IS DOWN. CLEARLY THERE IS A CONFLICT BETWEEN THESE TWO MECHANISMS. ONE ADDITIONAL NOTE ON THE SLIDING DOORS, THEY FREEZE CLOSED AT THE FIRST DROP IN TEMPERATURE. EXTREMELY INCONVENIENT WHEN TRYING TO LOAD 3 KIDS ON A CHILLY MORNING. *TR

DRIVER SIDE PASSENGER DOOR WILL NOT OPEN PAST ABOUT 4 INCHES DUE TO LOCKING MECHANISM AT BOTTOM THAT ENGAGES WHEN FUEL DOOR IS OPEN STUCK IN THE UP POSITION. FUEL DOOR IS CLOSED BUT THE LOCKING MECHANISM THAT PREVENTS THE DOOR FROM OPENING WHEN THE FUEL DOOR IS OPEN REMAINS UP. *TR

THE LEFT SLIDING-DOOR SIDE WINDOW IN OUR 2005 TOYOTA SIENNA SPONTANEOUSLY EXPLODED WHILE DRIVING AT ABOUT 45MPH ON A DAY WHERE THE TEMPERATURE WAS IN THE 60S. THE WINDOW WAS NOT STRUCK BY ANY OBJECT, IT JUST EXPLODED. THE WINDOW WAS NOT IN THE PROCESS OF LOWERING OR RAISING AT THE TIME. *TR

THE MANUAL SLIDING DOORS ARE SUPPOSED TO LOCK IN THE OPEN POSITION. WHEN THE WINDOW IS ROLLED DOWN, THE DOOR DOES NOT LOCK IN THE OPEN POSITION, CREATING A HAZARDOUS CONDITION WHEN YOUNG CHILDREN ARE ENTERING OR EXITING THE CAR, AS THE DOOR IS HEAVY, AND ON A SLIGHT INCLINE COULD ACTUALLY INJURE A CHILD. MINIVANS, AFTER ALL, ARE SUPPOSED TO BE FOR TRANSPORTING CHILDREN. *TR

MY MINI VAN TOYOTA SIENNA SLIDING DOOR ON PASSENGER SIDE CANNOT OPEN FROM THE INSIDE, AFTER OPEN FROM THE OUT SIDE AND CHECKED CHILD LOCK IS IN UNLOCK POSITION, REMOTE CONTROL AND BUTTON INSIDE IS NOT WORKING AT ALL. *TR I TOOK MY VAN TO SOUTHBAY TOYOTA TO INSPECT THEY CHARGED $192.00 BUT NOT FIX THE PROBLEM, I BELIEVED TOYOTA WAS RECALL TO REPAIR THIS PROBLEM, BUT UNTIL NOW MY CAR HAS NOT BEEN FIX YET, DEALER SAID THE CHARGE CAN BE OVER $500.00. I HAD NO MONEY TO PAY FOR IT, I 'D LIKE TO REPORT THIS IS SAFETY ISSUE. PLEASE HELP. *TR

PASSENGER SLIDING DOOR WOULD NOT OPEN, OR IT WOULD OPEN A LITTLE BIT AND CLOSE AGAIN. *TR

OUR CAR STARTED HAVING PROBLEMS IN 2008 WITH THE PASSENGER SIDE REAR SLIDING DOOR. IT BECAME GRADUALLY MORE DIFFICULT TO OPERATE AND EVENTUALLY WOULD NOT OPEN AT ALL. WHEN I TOOK THE CAR TO THE DEALER IN 2009 (IT HAD 99,000 MILES), THE TOYOTA DEALER SAID THAT IT WAS A 'KNOWN PROBLEM WITH SIENNAS AND RECOMMENDED CUTTING THE DOOR CABLE. HE SAID IT WOULD COST OVER $1000 TO FIX. I PAID TO HAVE THE PROBLEM DIAGNOSED. THE SLIDING DOOR FAILURE IS A SAFETY ISSUE FOR US, AND ANYONE WITH CHILDREN. THE DOOR IS NOW OPERATED MANUALLY, WHICH IT WAS NOT DESIGNED TO DO. IT REQUIRES AN UNREASONABLE AMOUNT OF FORCE TO OPEN/CLOSE. THE SAFETY MECHANISMS, WHICH WERE DESIGNED INTO THE DOOR TO PREVENT INJURY, ' THESE SENSORS DO NOT OPERATE NOW. MY PRE-TEEN CHILDREN HAVE TO GET OUT OF THE CAR ON THE STREET SIDE, SINCE THE DOOR IS TOO DIFFICULT TO OPERATE. I FEEL THAT THIS DOOR FAILED BECAUSE OF A DESIGN DEFECT WHICH TOYOTA HAS KNOWN ABOUT FOR SEVERAL YEARS. TOYOTA HAS APPARENTLY INTENTIONALLY DELAYED THE RELEASE OF THE 'WARRANTY ENHANCEMENT IN ORDER TO PURPOSEFULLY EXCLUDE AS MANY OWNERS AS POSSIBLE FROM THIS PROGRAM IN ORDER TO AVOID PAYING FOR REPAIRS. MY CAR, WHICH HAD DEALER-DOCUMENTED REAR DOOR FAILURE IN 2009 AT 99K MILES, IS NOW EXCLUDED FROM THE REPAIR PROGRAM. *TR

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE STEERING COLUMN BEGAN MAKING A SQUEAKING NOISE. SHE ALSO EXPERIENCED DIFFICULTY WHEN TURNING THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE STEERING YOLK WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 90000. UPDATED 10/29/09 *CN THE CONSUMER STATED SHE NOTICED THE STEERING WHEEL WAS STIFF OCCASIONALLY FOR OVER A YEAR. BEFORE IT STARTED MAKING NOISE. THE DEALER STATED THE STEERING YOKE NEEDED TO BE REPLACED. UPDATED 10/29/09.*JB

JULY 2008 I WAS DRIVING MY 2005 TOYOTA SIENNA I WAS ON THE RAMP TO ENTER THE HIGHWAY DOING 35MPH WHEN MY CAR SUDDENLY JUMPED TO 75MPH WITHOUT ME TOUCHING THE GAS PEDAL. I STAYED CALM BECAUSE MY KIDS WERE IN THE CAR WITH AND I DIDN'T WANT TO SCARE THEM. THANK GOD I JUMPED IN THE NEXT LANE WHERE WERE NOT TO MANY CARS AND JUST PRESSED THE BRAKE PEDAL HARD THANK GOD THE CAR SLOWED DOWN . I KNEW SOMETHING WAS WRONG WITH THE CAR. I TOOK TO THE MECHANIC HE FOUND NOTHING OUT OF PLACE . IT LATER HAPPENED AGAIN MAYBE TWO WEEKS LATE THIS TIME I WAS ON CITY STREETS AND DID THE BASICALLY THE SAME THING AS BEFORE. I RECENTLY SAW REPORTS AND I WAS NOT ALONE AND WAS SOMETHING VERY WRONG WITH THE TOYOTA SYSTEM. PLEASE DO SOMETHING BEFORE ANY MORE PEOPLE GET HURT. *TR

REAR LIFT GATE FAILURE ON 2005 TOYOTA SIENNA XLE. HATCH BEGAN CLOSING IMMEDIATELY AS IT REACHED THE FULL OPEN POSITION SEPTEMBER 14TH, 2008. CURRENTLY INVESTIGATING RECALL POSTINGS, DEALER AND MANUFACTURER REMEDIES. *TR

SLIDING DOOR, DRIVER SIDE WILL NOT OPEN, SAFETY, FOR EMERGENCY PURPOSES IT SHOULD OPEN. I ASKED THAT DEALER REPAIR AND THEY DID NOT. *TR

TOYOTA SIENNA MINI VAN REAR PASSENGER DOORS LOCK AND WILL NOT OPEN I OWN TWO TO DIFFERENT YEARS SAME PROBLEM DANGEROUS SITUATION IF IN AN EMERGENCY YOU CANNOT GET OUT OF VAN DOORS STILL NOT OPEN TOYOTA DOES NOT CARE. *TR

PASSENGER AUTOMATIC DOOR FAILED THE SAME DAY THAT I PURCHASED A 2005 TOYOTA SIENNA. THE CABLE COULD BE SEEN HANGING OUT OF THE CAR. VERY CONCERNED THAT DOOR WILL FAIL AND HARM MY SMALL CHILDREN, BY NOT ALLOWING US OUT OF THE CAR IN AN EMERGENCY. *TR

ALL THE SEAT BELTS REPEATEDLY GET TWISTED INSIDE THE RETRACTOR GUIDE ON THE DOOR POSTS. THIS MAKES IT IMPOSSIBLE FOR THE SEAT BELT TO RETRACT OR PULL OUT FOR USE. WE'VE TAKEN IT BACK TO TOYOTA AND WERE TOLD IT IS OUR RESPONSIBILITY TO GET THIS FIXED. HOWEVER THIS SEEMS TO BE A PROBLEM IN MANY TOYOTAS. THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA NEEDS TO AND SHOULD ADDRESS. *TR

WHILE LOOSENING THE 5-POINT HARNESS STRAPS ON OUR BRITAX FRONTIER CHILD RESTRAINT (A FORWARD FACING, HARNESSED COMBINATION SEAT), THE SHOULDER STRAP FOR THE CHILD'S LEFT SHOULDER CAME OFF THE HARNESS SPLITTER PLATE WHEN THE LEFT SIDE WAS TUGGED TO LOOSEN THE STRAPS. THIS WAS WHILE THE CHILD RESTRAINT WAS INSTALLED WITH THE VEHICLE SEATBELT USING THE LONG BELT PATH INSTALLATION METHOD IN OUR 2005 TOYOTA SIENNA AFTER APPROX. 3 MONTHS OF REGULAR USE. I WAS UNABLE TO REPLICATE THE PROBLEM UPON UNINSTALLING THE CHILD RESTRAINT, BUT I AM AWARE OF OTHER FRONTIER OWNERS WHO HAVE HAD THE SAME ISSUE WHEN LOOSENING THE STRAPS AND WHO HAVE BEEN ABLE TO REPLICATE IT WHILE INSTALLED IN THEIR VEHICLES OR UNINSTALLED. THIS POSES A RISK TO A CHILD SHOULD THIS OCCUR DURING A CRASH SCENARIO AND WARRANTS CORRECTIVE ACTION TO PREVENT INJURY OR WORSE. I HAVE REPORTED THE ISSUE TO BRITAX'S CUSTOMER SERVICE, AND THE CUSTOMER SERVICE REP. NOTED OUR SEAT'S MODEL, BATCH NUMBER, DATE OF MANUFACTURE, AND OUR CONTACT INFO. ON SEPT. 5, 2008. I FELT IT WAS APPROPRIATE TO ALSO BRING THE ISSUE TO NHTSA'S ATTENTION AS WELL IN THE EVENT THAT THE ISSUE IS RECALL-WORTHY. *TR

I HAVE A 2005 TOYOTA SIENNA. THE PASSENGER SLIDING DOOR QUIT WORKING DUE TO THE MOTOR ATE THROUGH THE CABLES. MOTOR STILL WORKS BUT I AM FORCED TO BUY A NEW MOTOR AND CABLES. THIS IS A COMMON PROBLEM AND TOYOTA WILL NOT OWN UP TO IT. THERE WAS NO WARNING OF THIS HAPPENING. *TR

SLIDING PASSENGER REAR DOOR IN MINIVAN PERIODICALLY WILL NOT OPEN - EITHER ELECTRONICALLY OR MANUALLY. I WAS TOLD REPLACEMENT PART COULD COST $1200 NOT INCLUDING LABOR. AS I HAVE TWO CHILDREN IN THE BACK OF MY VAN, I CONSIDER IT A SAFETY ISSUE AS WELL AS A NUISANCE TO NOT HAVE BOTH DOORS IN WORKING CONDITION. I ALSO FEAR THAT EVENTUALLY BOTH DOORS WILL EXPERIENCE THIS PROBLEM. *TR

BOTH OF MY SLIDING SIDE DOORS ARE STUCK SHUT. AFTER WASHING MY CAR TODAY I WENT TO THE MALL WITH MY 2 YEAR OLD. I WAS UNABLE TO OPEN EITHER DOOR AND INSTEAD HAD TO CRAWL IN BACK, THEN CARRY HIM OUT THROUGH THE FRONT PASSENGER DOOR. AFTER SHOPPING THE DOORS CONTINUED TO REMAINED STUCK. I LOCKED AND UNLOCKED DOORS BOTH MANUALLY AND WITH MY KEYLESS ENTRY. DOOR APPEARS UNLOCKED BUT WILL NOT OPEN. HAD TO PLACE MY CHILD IN FRONT SEAT, CLIMB IN BACK, THEN LIFT HIM TO THE BACK IN ORDER TO SECURE HIM IN HIS CAR SEAT. THIS HAS OCCURRED AT LEAST A DOZEN TIMES IN THE PAST, MOST OFTEN IN COLD WEATHER. HAVE HAD MECHANISM ON DRIVER SIDE SLIDING DOOR REPLACED ONCE, CONTINUES TO WORK SPORADICALLY. I HAVE THREE OTHER CHILDREN AND DON'T KNOW HOW I AM SUPPOSED TO GET ALL OF THEM IN AND OUT WITH THIS CONTINUING PROBLEM. *TR

2005 TOYOTA SIENNA XLE AWD PASSENGER SIDE POWER SLIDING DOOR FAILURE THE DOOR WAS STUCK OPEN BECAUSE THE DOOR CABLE WAS FRAYED AND PREVENTED THE DOOR FROM SAFELY CLOSING. THE CABLE REQUIRED CUTTING TO ALLOW THE DOOR TO CLOSE AND LATCH EVEN WHEN THE OVER RIDE WAS ENABLED. THANK YOU *TR

2005 SIENNA XLE MODEL. THE PASSENGER SIDE AUTOMATIC SLIDING DOOR'S LATCH DOES NOT LOCK AND WILL CLOSE ON SLIGHT INCLINE. MYSELF, MY WIFE AND ONE OF MY KIDS HAS EXPERIENCE THE DOOR CLOSE ON US UNEXPECTEDLY. THIS IS A POTENTIALLY SERIOUS SAFETY ISSUE IF THE CAR IS PARKED ON A STEEP INCLINE FACING DOWN. THE CAR HAS BEEN IN THE DEALER FOR OVER A WEEK AND SO FAR, THEY HAVE TRIED TO REPLACE THE MOTOR, THE LATCH TO NO AVAIL. I THINK THERE IS A DESIGN FLAW SOMEWHERE IN THE DOOR THAT CAUSES THIS TO HAPPEN. STRANGELY, THE PROBLEM DOES NOT EXISTS ON THE DRIVER'S SIDE SLIDING DOOR. IT'S UNKNOWN IF THE PROBLEM IS CAUSED BY REPEATED USE OR NOT. *TR

THE HATCH STRUT ON MY 2005 TOYOTA SIENNA FAILED AND THE HATCH WILL NO LONGER STAY OPEN. THIS COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR ANY OF MY FAMILY SHOULD IT HAVE JUST DROPPED ON US. NO ONE WAS INJURED, BUT IN RESEARCHING THIS ITS SEEMS IT IS VERY COMMON AND SHOULD THEREFORE BE A RECALL. MY CAR IS 3YEARS 4 MONTHS OLD AND THIS FAILURE SHOULD NOT HAVE OCCURRED THIS EARLY. *TR

OUR SIENNA HAS WORKED PERFECTLY UNTIL OUR DRIVER SIDE DOOR STARTED MAKING A POPPING NOISE. THIS ONLY OCCURS ON THE DRIVERS SIDE. I HAVE NEVER HAD THIS OCCUR ON ANY CAR I HAVE OWNED. WE THOUGHT IT MAY BE A LUBRICATING ISSUE BUT AFTER COMPLETING SOME RESEARCH, IT APPEARS TO BE A COMMON AND COSTLY PROBLEM FOR ALL SIENNA OWNERS. MONEY IS TIGHT RIGHT NOW AND I AM SCARED TO HAVE IT CHECKED BY THE DEALERSHIP SINCE IT APPEARS THAT THEY HAVE NOT ISSUED A RECALL YET AND IT COULD REQUIRE THAT THE ENTIRE DOOR BE REPLACED FOR $3,000? I AM VERY CONFUSED AS TO WHY THIS WOULD NOT BE COVERED SINCE IT IS A STRUCTURAL PROBLEM. MY CAR IS 3 YEARS OLD AND I HAVE 58,000. PLEASE ADVISE AS TO HOW I SHOULD PROCEED. *TR

I AM A 42 YEAR OLD PARTIALLY DISABLED MOTHER OF 3 CHILDREN UNDER 5 YEARS OLD. I WENT GROCERY SHOPPING ON THIS SUNDAY AS I DO EVERY WEEKEND. I HAD 2 SHOPPING CARTS FULL OF FOOD, AND AS EVERY GROCERY SHOPPING TRIP I HAVE ONE OF THE STORE EMPLOYEES HELP ME WITH MY CART TO THE HANDICAP PARKING SPOT AND HAND ME THE BAGS FROM THE SHOPPING CART TO ME TO THE TRUNK. THIS PARTICULAR SUNDAY I OPENED THE HATCH AND AS SOON AS IT WAS TO THE TOP I GRABBED THE BAG FROM THE 16 YEAR OLD SUMMER WORKER OF SHOPRITE OF BRANCHBURG NJ. AS I WAS PUTTING THE BAG IN THE TRUNK THE HATCH WAS CLOSING ME IN THE TRUNK. IF IT WASN'T FOR THE FAST RESPONSE OF THE SHOPRITE EMPLOYEE I WOULD HAVE BEEN CRUSHED, HURT EVEN MORE THAN I WAS OR EVEN KILLED! SHE GRABBED THE HATCH THAT HAD ME WEDGED IN THE BACK OF THE TRUNK, IT WAS ON MY BACK AND MY BELLY WAS ON THE BUMPER PART OF THE TRUNK. SHE HELD THE HATCH DOOR AND EVEN PULLED IT UP A LITTLE BIT SO I COULD FALL TO MY KNEES TO GET OUT OF THE TRUNK. I HAVE 4 RUPTURED/HERNIATED DISCS IN MY LOWER BACK AND ONE IN MY NECK. WHEN THIS HAPPENED I CONTORTED MYSELF TO DROP TO MY KNEES AND TWIST MY HEAD TO GET OUT, I FELL TO THE GROUND. I HAD BRUISES ON MY BACK AS WELL AS SCRATCH MARKS! THANK GOD FOR THAT EMPLOYEE! I WOULD BE DEAD! THIS HAPPENED OUT OF THE BLUE, NEVER HAPPENED BEFORE. MY GOD WHY DID YOU NOT RECALL THIS PROBLEM WITH THE 2005 TOYOTA???? WHAT IF SOMEONE WAS NOT WITH ME! WHAT IF MY DAUGHTER (S) WERE WITH ME? I AM STILL IN MORE PAIN FROM THE HATCH CLOSING IN ON ME! I HAVE NOT USED MY TRUNK SINCE THIS INCIDENT AND HAVE A VEHICLE FULL OF MY CHILDREN'S THINGS SINCE I CAN NOT USE MY TRUNK - I HAVE NOT BEEN ABLE TO LOOK INTO REPAIRS AS I HAVE NO ONE TO WATCH MY CHILDREN WHILE I BRING TO TOYOTA TO GET REPAIRED! SHAME ON YOU FOR NOT INFORMING TOYOTA OWNERS ! *TR