Volkswagen · CC · 2014
5
Recalls
80
Complaints
-
Not Rated
The 2014 Volkswagen CC has 5 recalls and 80 owner-reported complaints on file with NHTSA. Most reported issue: air bags (42 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy Status
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy Status
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Remedy Status
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy Status
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy Status
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Unknown Discovered this vehicle at abandon home.
See attached document for complaint.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Hi, I’ve had my turbocharge replaced in October of 2020 at the Volkswagen dealership in Wichita, KS. Just recently my car started driving funny again such as not accelerating like it should with a slight whining noise. I can only get up to 25-30 mph then the whining noise starts up to where I have to take my foot off the gas, let my speed drop itself then proceed to accelerate again which is very dangerous. Since I had already experienced this problem not even 3 years ago I knew but I still went to get the car diagnosed and again it is the same exact problem not even 3 years later.
The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.
Airbag non deployment after 2 service recalls. I don’t feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.
I had to replace the engine coil packs/spark plugs 4 times in the last year. This is not normal and a complaint amongst Volkswagens.
The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won’t deploy and cause fatal or deadly injuries in case of crash. I don’t feel safe driving it in this condition.
The Trunk wiring harness is not working. Trunk and back up camera wont work. After research I see this is a common issue. Should be a recall.
The contact owns a 2014 Volkswagen CC. The contact stated that recently the trunk lid started failing to open as needed. The contact stated there was no warning light illuminated. The contact stated that there was a clicking sound coming from the trunk release switch located on the driver’s side. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 35,000.
My airbag light is on once again and I have only had the recall replaced once never had the second so some shop has scammed that they replaced it. I need it fixed
Wiring harness 3C8-971-182-J yielded multiple wire breaks with exposed copper ends near harness couplers. Wiring is for rear lights and camera mounted on trunk hood. Some rear lights failed to light. Picture is available. Have noticed multiple issues of same on internet with identical breakage.
Error code P2015 was generated which is the air intake manifold. Volkswagen mechanic said we shouldn't drive very much due to it could get worse. Replacement would cost $1812.50, local shop charged $893.00. Volkswagen has since issued a extended warranty which my vehicle falls under but I'm getting push back on being reimbursed. What are my options?
DRIVING ON THE INTERSTATE I HEARD A LOUD BANG SOUND LIKE A GUNSHOT. I LOOK UP AND GLAS WAS ALL OVER ME. HOW IS THAT POSSIBLE WHEN MY SUNROOF IS CLOSE.
The contact owns a 2014 VOLKSWAGEN CC. The contact stated that initially the back over prevention camera no longer operated as needed. Over time, the trunk could not be opened from outside the vehicle. The trunk could be opened using the button inside the vehicle or the key fob. The contact also mentioned that the driver’s side rear reverse light would intermittently remain illuminated with a warning message on the instrument panel. The contact had taken the vehicle to a dealer and was informed that there was a defective wiring harness that caused the failure. The contact declined to repair the vehicle out of pocket. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 96,000. Vin was not available.
VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED. THIS SEEMS LIKE IT IS A FAULTY DESIGN ON BEHALF OF VOLKSWAGEN. VOLKSWAGEN SHOULD PERFORM AN ACTION AND REMEDY FOR THE VW CC OWNERS AFFECTED BY THIS PROBLEM. *TR
BACK UP CAMERA SYSTEM FAULTY PER VOLKSWAGON DEALERSHIPS AND INTERNET- VOLKSWAGON CUSTOMER CARE VIEWS AS A RADIO AND NOT A SAFETY ISSUE.
DRIVING THE CAR (WHICH WAS PURCHASED 6 MONTHS AGO FROM OUR LOCAL HONDA DEALERSHIP) HONKED THE HORN ON THE CAR COMING HOME FROM PICKING UP THE KIDS FROM SCHOOL. DRIVING THROUGH LOCAL STREETS AND ALL OF A SUDDEN THE AIR BAG SIGN CAME ON. NOW WHEN I TURN CAR ON IT STATES AIRBAG DEFECT AND NONE OF THE CONTROLS WORK ON THE STEERING WHEEL. THE CAR IS MY WIFE'S CAR AND SHE DRIVE MY TWO LITTLE BOYS IN IT DAILY. THE AIRBAG DEFECT WARNING IS CONCERNING ESPECIALLY READING OTHER OWNER'S COMPLAINTS IN REGARDS TO THIS ISSUES.
The contact owns a 2014 Volkswagen CC. The contact stated while driving at an undisclosed speed, the steering became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the rack and pinon needed to be replaced. The vehicle was repaired but there was an abnormal rattling noise detected. The contact stated that while driving, the vehicle shifted hard. The steering wheel was loose. The air bag warning light was illuminated. The vehicle was taken to the same dealer where it was diagnosed that the motor mount bolt had detached from the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 80,000.
STEERING WHEEL CLOCK SPRING BROKE. NO HORN OR FUNCTION BUTTONS WORKING ALONG WITH THE AIRBAG.
Showing 1–20 of 25 complaints
The 2014 Volkswagen CC has 5 recalls recorded by NHTSA.
NHTSA has received 80 owner-reported complaints for the 2014 Volkswagen CC.
NHTSA has not published a safety rating for the 2014 Volkswagen CC.
The most commonly reported complaint categories for the 2014 Volkswagen CC are air bags (42 reports), fuel/propulsion system (5 reports), engine (4 reports).
Yes. NHTSA has 5 recalls on record for the 2014 Volkswagen CC. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.