There are 50 owner-reported lighting complaints for the 2014 Cadillac SRXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.
The low beams make it impossible to see at night. I replaced the bulbs to high visibility LED and still nothing. It's so dim and bad I have to drive with high beams on. It's terrible that it's been like this for 4 years and still we have no recall on the headlights when they now there's a problem with the reflective material and/or condensation on the inside of the headlight.
Low beam lights are extremely dim pretty sure it’s caused by the projector screen infront on the bulbs not allowing enough light to come thru. Can not see the road infront of you or around the side or your car when needing to make a turn, extremely dangerous
For years I did not drive at night because I could not see the road well enough to feel secure driving after dark. Fast forward when my daughter asked me if my headlights were on, I realized it was the dim headlights on low beam that was the issue all these years and not my eyesight at night. I have a 2014 Cadillac SRX. Never received a safety notice or recall from GM nor the dealership. This has been proven to be a major GM problem they should be required to fix.
While on low beam, the headlights are WAY too dim. Apparently, this is a common and well known problem. I just purchased this car, have replaced the bulbs, checked the voltage and cleaned the lens. I cannot see to drive at night on low beam.
Complaint: 2014 Cadillac SRX Dim Headlights Subject: URGENT SAFETY HAZARD AND DEFECT: Severely Dim Headlights on 2014 Cadillac SRX (Affecting 2010-2016 Model Years) – Failure to Act Despite Class Action and NHTSA Complaints Vehicle Information: * Year: 2014 * Make: Cadillac * Model: SRX * VIN [XXX] 4 * Owner/Complainant [XXX] r * Contact [XXX] [XXX] m 1. The Defect and Safety Hazard The headlights on my 2014 Cadillac SRX have become severely and progressively dim, constituting a major safety hazard for night driving. * Hazard: The lack of adequate light output dramatically reduces visibility, compromises the driver's ability to see obstacles, and increases the risk of a severe accident during operation at night, dusk, or in poor weather. This is a critical failure of a core safety component. * Cause: The root cause is a well-documented design flaw in the headlight assembly (affecting 2010-2016 models) that allows moisture to enter the sealed unit. This moisture degrades the internal reflective coating, permanently destroying the light's effective output. 2. Failure to Act Despite Known Issues General Motors (GM) and the appropriate safety regulators have been aware of this critical defect for years, yet no mandatory safety recall has been issued: * NHTSA Complaint History: According to public records, complaints regarding this exact issue have been "pouring in" for the last five years or more. The high volume of complaints clearly demonstrates a systemic, widespread, and dangerous failure across this vehicle platform. * Class Action Lawsuits: This defect has been the subject of class action litigation against General Motors, further establishing that the company is fully aware of the design flaw and the resulting safety hazard. 3. The Unacceptable Repair Burden I am being forced to bear the cost of replacing the defective assembly with a new part that utilizes the same fundamentally flawed design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I noticed that changing out my headlight bulbs on my vehicle that I still could not see at night. I also bought a very good brand / new led lights for my 2014 srx. I have done research and noticed the headlights itself seems to be an issue on a lot of these specific vehicles . It makes it very hard at night to see and honestly makes it very dangerous to drive it darker areas without keeping my brights on .
The contact owns a 2014 Cadillac SRX. The contact stated while driving 20 MPH, the headlights were extremely dim, making it difficult to see while driving at night. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and a case opened. The failure mileage was 16,000.
The seals on the factory headlight housings are faulty. They allow moisture into the low beam unit which blocks the light from projecting properly. The car is also safe to drive at night time.
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front headlights were extremely dim. The contact stated that the dim headlights made the vehicle unsafe at night because of inadequate illumination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
2014 Cadillac SRX - Driver's side headlight does not work properly on Low Beam. While the light burns, it does not shine forward on the road. It is absolutely as if there was no light at all, when driving at night. Took it to 2 different Cadillac Dealers who tried to fix but was told it was impossible to fix without replacing the entire headlight unit at a cost of more than $2,000. I had this same problem with my 2011 Cadillac SRX, and it was recalled & replaced for free, but there is no recall on the 2014 model - except (I was told) in California. Can't drive at night as a result without driving with High Beam. This is a very dangerous situation.
Projection lense for low beam is very dim. Unable to see road work low beam head light
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the passenger’s side headlamp was not functioning. Upon replacing the headlamp, the headlamp failed to function properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 138,000.
The contact owns a 2014 Cadillac SRX. The contact stated that the headlights failed to provide adequate illumination while driving at night without warning. The contact stated that the high-beam headlights were needed while driving at night. The dealer was notified of the failure but offered no assistance. The manufacturer was also notified of the failure and a case was filed. The contact was later informed that the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 160,000.
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at night, the low-beam headlight illumination was extremely dim and created a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 45,000.
The headlights on Cadillac SRX are defective and Cadillac will not have a recall. The lights are so dim I have to drive with my brights on, which is dangerous to other drivers. If I do not use the high beams, I am not able to see what is on the side of the road at night. There could be a person, other vehicle, etc. Therefore an accident could occur or someone could be injured. Cadillac was assisting with repair costs but that ended a couple years ago and I did not know about it as I did not receive a letter. This is a known defect and many people have expressed concern (I found a forum discussion online regarding this issue). My dealer has quoted a price of $2131.39 to replace the headlight assembly. I would appreciate review of this safety issue with this vehicle.
The headlights are so dim that the Cadillac SRX is unsafe to drive at night. The dealer says that it is a known defect but will only give a small discount to replace the headlight assemblies. These cars are unsafe at any speed ! This car has been garage kept and is very low mileage. Please respond to this. Thanks !
WE OWN A 2014 CADILLAC SRX THAT WE PURCHASED IN 2019. THE LOW BEAM HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY AT NIGHT. OUR VEHICLE WAS NOT SAFE TO DRIVE AFTER SUNSET. THIS SAME ISSUE HAS BEEN RELAYED TO CADILLAC DEALERS AND TO CADILLAC CORPORATE BY THOUSANDS OF OWNERS BUT THEY HAVE REFUSED TO ADDRESS THE ISSUE SINCE 2016. THIS ISSUE HAS BEEN THE SUBJECT OF SEVERAL CLASS ACTIONS SUITS. THIS ISSUE ON OUR YEAR VEHICLE HAS BEEN REPORTED MORE THAN 300+ TIMES BY OTHER OWNERS OF THIS MODEL. NHSTA NEEDS TO COMPEL GM TO ISSUE A RECALL OF THIS SAFETY DEFECT OR INJURIES OR FATALITIES DUE TO THIS SAFETY DEFECT, WHICH IS WELL KNOWN TO CADILLAC WILL BE THE FAULT OF CADILLAC AND NHTSA.
I CAN NOT SEE OUT OF MY HEADLIGHTS AT NIGHT BECAUSE THEY ARE SO DIM. SEARCHING THE INTERNET THIS IS A PROBLEM CADILLAC KNOWS ABOUT FOR MY MODEL AND YEAR, THEY HAVE A CLASS ACTION LAWSUIT ABOUT THIS PROBLEM AND DO NOT HAVE A RECALL! IT IS DUE TO THE HOUSING ON LIGHTS THEY GET MOISTURE IN AND IT MAKES THE BULBS DIM. TO FIX THIS PROBLEM IS $2000 PLUS. CURRENTLY I CAN NOT DRIVE MY VERY EXPENSIVE CADILLAC AT NIGHT WITHOUT THE BRIGHTS ON!
Hello, problem is with the headlights being too dim for nighttime driving. Cannot travel safely most roads at night without turning on the highbeams. Reported issue to the local Cadillac dealer service center and was advised headlights would need total replacement as it is a known issue.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026