2011 Chevrolet Cruze Fuel System Problems

EVERY TIME I PUT GAS IN MY CAR CHECK ENGINE LIGHT, CAR STALLS AND WONT START BACK UP. I PUT GAS IN AND EITHER LATER THAT DAY OR THE NEXT, I'M DRIVING AND IT STARTS TO STUTTER AND I IT'S HARD TO ACCELERATE. IT BEGINS TO SHAKE LIGHTLY AND THE IT SHUTS DOWN. IN THE PAST THREE MONTHS, I HAVE SPENT OVER $1500 TRYING TO DIAGNOSE AND FIX THE PROBLEM. I HAVE RUN OUT OF TOWS FROM MY INSURANCE AND AM NOW PAYING OUT OF POCKET. THERE SHOULD BE A RECALL ON THIS ISSUE, TOO MANY PEOPLE ARE HAVING THE SAME ISSUE.

2011 CHEVY CRUZE WATERPUMP RECALL- PACE CHEVROLET HUNTINGTON, INDIANA DEALERSHIP. MY CAR OVERHEATED AFTER THE SECOND VISIT TRYING TO CORRECT THE POOR RECALL REPAIR. PLEASE SEE BELOW:. I TOOK MY 2011 CHEVY CRUZE IN FOR A WATERPUMP RECALL. THEY COMPLETED THE JOB IN 1/2 OF THE NORMAL TIME AS QUOTED ONLINE. AS SOON AS I PULLED OUT OF THE GARAGE IT SOUNDED LIKE A WATERFALL UNDER MY DASH! I PULLED RIGHT BACK IN. THE TECH LIFTED UP MY HOOD AND SAID OH IT WAS JUST BURPING THE SYSTEM AND CLOSED IT. SECOND VISIT: 2 1/2 WEEKS LATER- I BROUGHT IT BACK IN. THEY ADMITTED THAT AIR BUBBLES HAD BECOME TRAPPED IN PARTS OF MY ENGINE AND THEY "BLED" THE SYSTEM. WITHIN 5 DAYS MY COOLANT WAS EMPTY!! THIRD VISIT: THEY CALLED ME AND SAID THAT I HAD BROKEN THE COOLANT PRESSURE RELEASE HOSE CONNECTOR FROM MY MASTER MECHANIC HUSBAND BUTTING SOME WIRES WEEKS BEFORE. HOW DID I GO TWO AND A HALF WEEKS WITH IT BEING COMPLETELY FULL AND COINCIDENTLY 5 DAYS AFTER MY SECOND VISIT MY COOLANTS OUT AND EMPTY??? ADVISED THAT GM WILL NOT PAY FOR THIS AND EITHER WILL THEY. SO I'LL HAVE TO PAY $185 FOR A $30.00 PART AND 5 MINUTES OF THEIR TIME TO SWAP IT OUT. MY HUSBAND'S A MECHANIC, I WOULD NEVER GO THROUGH ALL THIS TROUBLE FOR A $30 HOSE CONNECTOR. THERE WAS NO ACCOUNTABILITY AND I AM SO DISGUSTED WITH THEM TRYING TO BLAME ME. BELIEVE ME, IF IT WAS ME I WOULD HAVE NO ISSUES REPAIRING IT RATHER THAN TO BE DISRESPECTED LIKE THAT. I ALSO HAD SQUEAKING COMING FROM MY BELT, THEY NEGLECTED TO LOOK AT THAT AND DIDN'T WIPE UP ALL THE COOLANT UNDER MY WATERPUMP UNTIL THE THIRD TIME. THESE ARE ALL THINGS THAT ARE 100% EXPECTED OF A DEALERSHIP THE FIRST TIME IN, ESPECIALLY FOR A MANUFACTURERS DEFECT. I COULDN'T BELIEVE I HAD TO WASTE ALL THAT TIME JUST FOR THEM TO DO THEIR JOB AND THEN TRY AND STICK ME WITH A CHEAP PART THAT THEY BROKE. ONCE A CAR OVERHEATS THE PIPES NEVER RETURN TO NORMAL.

CHECK ENGINE LIGHT SHOWS UP ON DASHBOARD, LOUD NOISE AS THOUGH ENGINE REVVING UP, WARNING NOTIFICATION, A.C. NOT WORKING OVERHEATING. CAR WAS IN DRIVING MODE ON CITY STREET

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF ALEXANDRIA (499 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 684-8500) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

IT HASATATES WHEN EXELORATING AND DASS LIGHTS GO LIGHT AND DEM FOR NO REZEN

WHILE DRIVING TO WORK I RECEIVED THE TURN OFF AC ENGINE TO HOT WARNING.THE TEMPERATURE OUTSIDE WAS IN THE 50'S. PULLED OVER AND SAW THE COOLANT WAS LOW,ADDED COOLANT BUT IT WOULDN'T STAY IN THE TANK. TOOK THE CAR TO ARROWHEAD CHEVROLET IN PEORIA,AZ AND WAS TOLD IT WAS THE WATER OUTLET HOUSING LEAKING AND COST TO REPLACE WAS $490.00, THE CAR HAS 69,000 AND SHOULDN'T BE HAVING THIS ISSUE,THE DEALERSHIP COULD CARE LESS,CALLED GM WARRANTY AND WAS TOLD BASICALLY TOO BAD AND WE ARE SORRY BUT IT'S NOT UNDER WARRANTY AND WE WILL NOT PROVIDE COST ASSISTANCE FOR THE REPAIR. CURRENTLY THERE IS A RECALL FOR THE COOLANT LEAKING AT THE WATER PUMP,BUT GM FEELS IT SHOULDN'T COVER THE WATER OUTLET HOUSING. I'M SURE IT'S LEAKING FROM THE WATER PUMP BUT THE SERVICE MANAGER JUST WANTED TO MAKE A DOLLAR OFF A POOR SINGLE MOM. SHAME ON GM FOR KNOWING THE ISSUE WITH THE COOLANT LEAKING ISN'T JUST RELATED TO THE WATER PUMP BUT THE WHOLE COOLING SYSTEM!! *TR

THESE ARE SOME PHOTOS OF THE DEFECTIVE FUEL LINE FROM PREVIOUS COMPLAINT. THE PART NUMBER OF THE FUEL LINE IS 13269487 AS SHOWN IN ONE OF THE PHOTOS. THE ENTIRE DESCRIPTION IS LISTED IN COMPLAINT, NHTSA ID NUMBER: 10871417

FUEL LINE CONNECTION LEAKS GASOLINE UNDER RIGHT REAR OF CAR EVERY TIME IGNITION KEY IS TURNED ON AND WILL CONTINUE TO LEAK WHEN CAR IS BEING DRIVEN. FAILURE CAN OCCUR FOR NO REASON AT ANY TIME. THE LOCATION OF THE CONNECTOR IS HIGHLY SUSCEPTABLE TO BEING DAMAGED AS IT IS UNPROTECTED AND EXPOSED EXTENDING UNDER THE VEHICLE. THIS IS A KNOWN PROBLEM AND NO GM RECALL HAS BEEN ISSUED AND IS A POSSIBLE FIRE HAZZARD.

I WAS BEGINNING TO ACCELERATE FROM AT STOPPED POSITION READY TO ENTER TRAFFIC WHEN THE CAR HESITATED TO THE POINT OF STALLING OUT. THE PROBLEM IS PERIODIC. IT'S VERY SCARY TO BE PULLING OUT INTO TRAFFIC AND THE CAR PRACTICALLY STALLS. I TOLD THE DEALERSHIP BUT THEY DIDN'T TAKE ME SERIOUSLY. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE CONTACT NOTICED A RUMBLING NOISE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PUMP AND TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

GAS TANK VENT HAS SHIFTED IN MY CAR. WHENEVER I PUMP GAS INTO THE CAR IT WILL ONLY ALLOW ME TO PUMP AT A SLOW SPEED. SEVERAL PUMPS HAVE NOT RECOGNIZED THE SPEED AND DID NOT AUTOMATICALLY SHUT OFF. CAUSING GASOLINE TO SPILL OUT OF MY CAR ONTO MY CLOTHES, VEHICLE AND GROUND. TO ME THIS IS A POTENTIAL FIRE HAZARD. NOT ONLY DID I HAVE TO GO TO WORK SMELLING LIKE GAS, BUT I CARRIED THE FUMES INTO THE CAR WITH ME. SO THAT MY 2 YOUNG GRAND CHILDREN HAVE TO SMELL THE FUMES. *TR

MY 2011 CHEVY CRUZE HAS AN ACCELERATION HESITATION THAT CAUSES ME TO FEEL TOTALLY UNSAFE IN THE VEHICLE. STARTING ABOUT 6 MONTHS AFTER I BOUGHT THE CAR IN 2011 THE ISSUE BEGAN. WHEN I NEED TO ACCELERATE IN CERTAIN SITUATIONS SUCH AS PULLING OUT ON A ROAD, PASSING ANOTHER VEHICLE, ACCELERATING AFTER REDUCING SPEED, ETC. ETC. THE CAR LOSES POWER WHEN I STEP ON THE GAS FOR THREE-FIVE SECONDS BEFORE SLOWLY RESPONDING AND ACCELERATING TO WHERE I NEED IT TO BE. IT'S AS IF THE CAR DIES FOR A FEW SECONDS. THOSE FEW SECONDS ARE ALWAYS IN SITUATIONS WHEN I NEED TO BE MOVING AND I DON'T LIKE IT. I BROUGHT THE CAR IN TO THE DEALERSHIP AND WAS TOLD THAT IT WAS TURBO LAG. THINKING I DIDN'T KNOW MUCH ABOUT CARS, I LET IT GO. THE ISSUE IS GETTING WORSE (AND THERE WERE NUMEROUS OTHER LITTLE ISSUES) SO I BROUGHT THE CAR IN TO ANOTHER DEALERSHIP RIGHT BEFORE IT HIT 36,000 MILES AND WAS TOLD (ON TWO SEPARATE VISITS) THAT THE PROBLEM WAS PERFECTLY NORMAL AND THAT THERE WAS NOTHING THEY COULD DO. THEY SHOWED ME A TSB FROM CHEVROLET SAYING THAT THE ISSUE WAS NORMAL. THEY ALSO SAID THEY COULD NOT REPLICATE THE ISSUE. INTERESTINGLY ENOUGH, WHEN THEY HAD MY CAR FOR A TOTAL OF 7.5 DAYS (OVER TWO SEPARATE VISITS) THEY GAVE ME A 2013 CRUZE TO DRIVE. THE NEWER CRUZE DID NOT HAVE THE HESITATION PROBLEM AT ALL, IT DROVE BEAUTIFULLY. THIS LEADS ME TO BELIEVE THAT GM REALIZED THERE WAS AN ISSUE WITH THE 2011 CRUZE AND WAS ABLE TO REMEDY IT IN THE NEWER MODELS OF THE CAR WHICH LEAVES THE MANY 2011 CRUZE OWNERS SCARED FOR THEIR LIVES EVERY TIME THEY DRIVE THEIR CARS FOREVER. THAT ISN'T RIGHT. THERE ARE THOUSANDS OF PEOPLE WITH THE SAME YEAR, MAKE AND MODEL THAT HAVE THIS SAME ISSUE. IT IS DANGEROUS!! JUST BECAUSE NO ONE THAT WE KNOW OF HASN'T DIED YET THAT DOESN'T MEAN THAT THERE ISN'T AN ISSUE. THE 2011 CRUZE IS UNSAFE AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. *TR