There are 11 owner-reported body & structure complaints for the 2011 Chevrolet Cruzein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
2011 CHEVROLET CRUZE LTZ DOOR HANDLE CHROME PLATING IS PEALING OFF AND HAS CREATED A SHARP EDGE THAT CUTS ON CONTACT.
THE CHROME COVERING OVER MY INTERIOR DOOR HANDLES STARTED PEELING BACK. I NOTICED THIS WHEN I WENT TO OPEN MY DRIVERS SIDE FRONT DOOR AND THE SHARP PLATING SLICED MY FINGER OPEN. AFTER DOING SOME RESEARCH ONLINE THIS SEEMS TO BE A COMMON PROBLEM, AND TO ME A SAFETY CONCERN. AT LEAST IT WAS MY FINGER SLICED OPEN RATHER THAN ONE OF MY CHILDREN'S.
THE CHROME PLATING ON BOTH THE FRONT DRIVER AND PASSENGER INTERIOR DOOR HANDLES STARTED TO PEEL OFF WHICH CREATED SHARP EDGES ON THE HANDLES IN WHICH I AND OTHERS HAVE CUT OURSELVES ON. I HAD TO CHIP SOME OF THE CHROME PLATING OFF AND WRAP THE HANDLES WITH TAPE TO PREVENT MYSELF AND MY KIDS FROM GETTING CUT ON THE PEELING CHROME FINISH.
THE INTERIOR CROME OVERLAYS OF THE DOOR HANDLES AT THE SEAM OVERLAY IS PEELING BACK ACUSING A SHARP AND A CUTTING HAZARD. EVERYTIME YOUOPEN THE DOOR IT POSES A THREAT TO GET CUT DEEPLY
INTERIOR DOOR HANDLE CHROME PLASTIC OVER IS PEALING OFF, WITH SHARP EDGES EXPOSED. IT EASILY CAUSES CUTS, AND SCRATCHES. *TR
I HAD MY CAR PARK IN THE FRONT YARD. IT RAIN ON THAT DATE UNTIL THE NEXT MORNING . WHEN I GOT INTO MY CAR I NOTICE ON THE FRONT PASSENGER SIDE UP UNDER THE DASHBOARD THAT IT WAS SOAK AND WET FROM THE RAIN THAT WE GOT. I DIDN'T LEAVE ANY WINDOWS DOWN. THE ONLY WAY THE WATER COULD OF GOT IN IS THROUGH A LEAK IN THE LINING AROUND THE WINDSHIELD. I NEVER HAD IT REPLACE BEFORE. I DON'T UNDERSTAND HOW A CAR THAT YOU DON'T HARDLY RIVE COULD GET FLOODED. I KEEP IT COVERED UP. ITS JUST THAT 1 PARTICULAR DAY I LEFT IT UNCOVERED OVERNIGHT AND IT GET RAIN IT. I KNOW THE LINING OR INSULATION SHOULD HOLD UP LONGER THAN 4 YRS? THAT IS I CONSIDER A DEFECT. *TR
VEHICLE WAS TRAVELING AT SLOW SPEED COMING UP TO A LIGHT WHEN THE BRAKES WERE APPLIED, AND THERE WAS NO RESPONSE TO THE BRAKES RESULTING IN AN ACCIDENT WITH TWO OTHER CARS. THERE WAS DAMAGE DONE TO THE CAR IN FRONT DUE TO THE COLLISION. WE TOOK THE CAR IN FOR A ROUTINE MAINTENANCE AND FOUND THAT THERE WAS A RECALL ON THE BRAKES. THEY REPLACED THE BRAKE PRESSURE SWITCH AND THAT HAS FIXED THE PROBLEM. WE NOTICED FROM THE VERY BEGINNING, THAT AT SLOW SPEEDS, IT REQUIRED WAY TOO MUCH PEDAL TO STOP THE CAR. THERE IS A THIRD PARTY INVOLVED IN THE WRECK WHO MAY SEEK BODY INJURY. *JS
THE FRONT CHROME INTERIOR DOOR HANDLES ON MY 2011 CHEVY CRUZE THAT I PURCHASED IS PEELING OFF. THE EDGES OF THE CHROME ARE EXTREMELY SHARP. BOTH MY WIFE AND I HAVE CUT OUR FINGERS ON BOTH FRONT DOOR HANDLES WHILE EXITING THE VEHICLE. IT IS NO PAPER CUT EITHER. PRETTY DEEP AND PAINFUL. I ENDED UP PLACING TAPE AROUND THE HANDLES AS A QUICK FIX FROM BEING CUT. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD IT WOULD BE $150 FOR A NEW HANDLE AND THAT IT DID NOT INCLUDE INSTILLATION. AFTER READING NUMEROUS COMPLAINTS ONLINE AND OBSERVING A COPY OF A LETTER FROM CHEVROLET ADMITTING THERE IS A DEFECT IN THE HANDLES, I WONDER WHY THERE HAS NOT BEEN A RECALL AS OF YET ON THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE LIFT GATE WOULD SPORADICALLY AND INDEPENDENTLY OPEN. THE INSTRUMENT PANEL LIGHT INDICATOR ILLUMINATED EACH TIME THE FAILURE OCCURRED INDICATING THAT THE LIFT GATE WAS AJAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53000. *TR
THE CHROME COATING ON THE INSIDE DRIVERS SIDE PLASTIC DOOR HANDLE IS FAILING. THE EDGES OF THE CHROME WHERE IT HAS SEPARATED FROM THE PLASTIC ARE RAZOR SHARP AND HAVE CAUSED MULTIPLE FAIRLY DEEP LACERATIONS TO MY FINGERS WHEN OPENING THE DOOR. I INQUIRED AT THE DEALER ABOUT THEM REPLACING THE PART UNDER WARRANTY BECAUSE ITS CAUSING ME INJURY DESPITE MY CAUTIOUSNESS WHILE OPENING THE HANDLE, THEY TOLD ME IT WASN'T COVERED AND WOULD BE AN EXPENSIVE FIX DUE TO THE LABOR INVOLVED. MY SECOND COMPLAINT IS THE HEAT WORKS INTERMITTENTLY AND WHEN TAKEN TO THE DEALER, THEY SAID I HAD A CRACKED THERMOSTAT HOUSING WHICH WOULD BE COVERED UNDER WARRANTY. THEY DID NOT FIX IT HOWEVER AND SIMPLY REFILLED MY ANTIFREEZE AND SAID THEY WOULD CALL ME TO HAVE IT FIXED WHEN THE PART CAME IN....THAT WAS ALMOST TWO WEEKS AGO. *TR
I BOUGHT A 2011 CHEVY CRUZE FROM A OWNER, AND I DID NOT PAY ATTENTION TO THE PASSENGER DOOR HANDLE UNTIL AFTER I BOUGHT IT. THE THIN METAL WAS COMING OFF THE HANDLE. I TOUCHED IT AND IT CUT MY FINGER. I CALLED THE CHEVROLET PLACE CLOSE TO MY AREA AND THEY QUOTED ME A PRICE OF $80.00. I CALLED GMC, SINCE THE CAR IS FAIRLY NEW, AND DID NOT GET ANY HELP. I TOOK THE CAR TO THE LOCAL DEALERSHIP, AND THE OFFICE MANAGER CAME OUT (HE WAS IN A WHEELCHAIR) TO LOOK AT THE DOOR. HE TOUCHED IT AND IT CUT HIS FINGER. I WAS CONCERNED ABOUT SOMEONE GETTING A CUT FROM THAT METAL SO I PAID TO HAVE THE HANDLE REPLACED. MY MAJOR CONCERN IS IF THIS CONTINUES TO HAPPEN WITH THESE DOOR HANDLES IN LESS THAN 3 YEARS OLD, AND SOME ONE IS DIABETIC, OR A SMALL CHILD GETS CUT AND INFECTED IT WOULD NOT BE A GOOD THING. WHEN I SAID THIS TO THE OFFICE MANAGER, HE INFORMED ME HE WAS A DIABETIC. I HAVE WENT ONLINE AND SAW ALL THE RECALLS FOR THIS PARTICULAR CAR. THE PREVIOUS OWNER ASSURED ME HE HAD THE RECALLS FIXED, BUT I DID NOT REALIZE THERE WERE SO MANY UNTIL AFTER I BOUGHT THE CAR. I PAID CASH FOR THIS CAR AND HAVE YET TO GET A TITLE. I CONTINUE TO CALL THE OWNER WHO EITHER IGNORES ME OR ISN'T GETTING MY CALL. I CALLED HIS WIFE YESTERDAY AND SHE ASSURED ME HER HUSBAND HAD THE TITLE. I HAD RECENTLY CALLED THE PREVIOUS OWNER AND ASK FOR PAPERWORK WHERE THE RECALL WORK WAS DONE. I HAVE HAD NO RETURN CALLS... AT THIS POINT WHAT SHOULD I DO? I FEEL LIKE I'VE BEEN SHAFTED, BUT I PAID 13000.00 FOR THE CAR AND THE PREVIOUS OWNER ASSURED ME I WOULD NOT HAVE TO PAY ADVELORUM TAXES, HE SAID THIS WAS TAKEN CARE OF. NOW ACCORDING TO THE TAG OFFICE I WILL HAVE TO PAY ANOTHER 800.00 OR SO FOR THE TAG WHICH I CAN'T GET WITHOUT A TITLE. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026