There are 40 owner-reported powertrain & transmission complaints for the 2013 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.
Transmission codes but not having transmission issues even verified by shop and couldn't find issue. Then out of no where transmission revved hard on its own causing it to almost red line.
The van will randomly shut off while driving. it may happen out of the blue while on the highway, hitting a bump, or even driving at slow speeds. The instrument panel remains on, I can put the van in neutral while still moving and restart the van. Sometimes it happens multiple times a week, sometimes it happens only a few months. There are no check engine light on or anything else.
Vehicle shuts off while driving, stopping and slowing down.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without any warning. The contact stated that the instrument panel was not illuminated. The contact shifted into neutral and was able to restart the vehicle. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and the contact was informed that the WIN module and the control internal grade power module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,000. The contact stated that the failure occurs every day and multiple times a day. The vehicle has not been repaired.
My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bothers me if there were an emergency and had to exit vehicle I wouldn't be able to get all my grandkids out in a timely manner. When I pull up to a construction zone and have to stop I have to open my door to hear to talk to them which caused them to tell me to stay in vehicle and they get scared for my safety with my door open. I cannot communicate with drive up tellers and it is impossible to order from a drive thru when I have to open door or if I get pulled over by a cop and he tells me to roll window down I have to open door and he takes secure measures thinking I am going to do something bad when I have to talk to him with door open cause windows don't work. Then about 3 months ago the same noise and situation started happening with the back 2nd row windows and therefore I have not been able to use any windows in my van because I am scared they will remain open and my vehicle will be a target for theft or vandalism
PURCHASED 2013 CHRYSLER TOWN AND COUNTRY IN JULY OF 2020 AND IT HAD A CLEAN RECORD, WAS A FORMER CARMAX VEHICLE AND MY INDEPENDENT MECHANIC REVIEWED THE VEHICLE AND DEEMED IT A GOOD PURCHASE. I HAVE SINCE CARED FOR THE VEHICLE AND IT HAS RUN WELL UNTIL RECENTLY SEVERAL ERROR CODES CAME UP. P0300, P0456, P0455, P0175. I TOOK IT TO MY MECHANIC AND THEY SAID THIS COULD BE A VEHICLE MANUFACTURER ISSUE. THE CODES SAY SOMETHING ABOUT EVP LEAK, MISFIRE AND SYSTEM RUNNING TOO RICH. THIS SHOULD BE INVESTIGATED TO ENSURE A RECALL ISN'T NECESSARY. REPAIRS ARE WELL OVER $1000 AND NOT DUE TO ANY PRE EXISTING ISSUES.
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 TO 30 MPH, THE VEHICLE DOWNSHIFTED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL WHILE ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED NORMALLY. NORTHTOWN CHRYSLER JEEP DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150, (716) 616-3299 WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 886.
WHILE DRIVING, WE HEARD A LOUD NOISE LIKE RATTLING COMING FROM THE ENGINE AREA. I THOUGHT IT WAS A BAD A/C CLUTCH SO I TURNED OFF THE A/C BUT THE SOUND CONTINUED ONLY NOT AS LOUD. WHEN I TURNED THE A/C UNIT ON...THE SOUND BECAME LOUDER SO I TURNED OFF THE A/C TO ARRIVE AT DESTINATION. I LATER TOOK MY VEHICLE TO THE DEALERSHIP WHO SAID THE FLEXPLATE HAD TO BE REPLACED. A WEEK LATER I RECEIVED A SECOND CALL THAT THE TIPM HAD TO BE REPLACED AS WELL. UPON RESEARCH, I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM OTHER OWNERS OF THIS VEHICLE TYPE SPANNING THE YEARS 2012-2014 WITH A HIGH NUMBER OF PROBLEMS WITH THE SAME TWO PARTS. I DO BELIEVE THESE PARTS ARE DANGEROUS AND FAULTY OR AN INVESTIGATION LEADING TO THE CAUSE SHOULD BE DONE. I CONSIDER MYSELF LUCKY THAT MY VEHICLE DID NOT SHUT OFF ON A HIGHWAY OR DANGEROUS CONDITION AS I HAVE HEARD THESE TYPE VEHICLES DOING THAT TO OTHERS IN THEIR TESTIMONIALS. I WILL RECEIVE THE REPAIR RECEIPT DOCUMENTATION FROM THE DEALERSHIP TO PROVE THE PARTS REPLACEMENT TO VERIFY MY TESTIMONIAL. *TR
Car stalled out while driving and just stopped. Had to replace the transmission.
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO ZEIGLER CHRYSLER DODGE JEEP RAM OF DOWNERS GROVE (2311 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 241-5500) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
POWER TRAIN STOPPED WORKING IN THE MIDDLE OF A PUBLIC STREET WHILE IN MOTION, HAD TO REPLACE TRANSMISSION. *TR
CAR CONTINUE TO TURN OFF. ENGINE AND ELECTRIC PROBLEM AS WELL. TOOK IT TO NUMEROUS AUTO REPAIR SHOPS AND WAISTED A LOT OF MONEY. NOTHING GOT FIXED SAID IT'S A MANUFACTURING PROBLEM, MECHANICS TRY TO FIX BUT FAILED TO DO TO IT'S A MANUFACTURING PROBLEM. RECALL THESE VANS!!! KIDS ARE IN THESE VAN'S AND THEY JUST CUTT OFF IN THE MIDDLE OF THE HIGHWAY AND I'VE CHANGED OUT EVERYTHING, NOTHING WORKS! SHUTS OFF RANDOMLY IN THE STREETS AND HIGHWAYS! BIG SAFETY HASSARD!! RECALL THEM ALL! MY COUSIN HAS A DODGE ONE AND IT DOES THE EXACT SAMETHING.
THE VEHICLE SHIFTS ROUGHLY FROM R TO D AND D TO R. WHEN ACCELERATING AT ABOUT 35 TO 45, THE VEHICLE DELAYS THE SHIFT CAUSING THE CAR TO SHAKE BEFORE SHIFTING TO THE PROPER GEAR.
THE FLYWHEEL HAS BROKEN AND THIS APPEARS TO BE A VERY COMMON PROBLEM THAT MANY HAVE HAD TO REPAIR. THERE SEEMS TO BE A MISALIGNMENT ISSUE OR A WEAKNESS IN THE MATERIAL USED TO MANUFACTURE THE FLYWHEEL. THE VAN STARTED WITH A SOUND SIMILAR TO THE VIBRATION OF A LOOSE HEAT SHIELD. THEN CAME THE VIBRATION AND SHAKING AT IDOL, SIMILAR TO AN ENGINE MISS ON ONE OF THE CYLINDERS. NO OF THOSE WERE THE PROBLEM. THEN, THE VAN WAS IN MOTION AND ALL OF A SUDDEN IT WOULDN'T GO WHILE PRESSING THE ACCELERATOR. PULLED THE VAN TO THE SIDE. SHUT DOWN THE ENGINE AND TRIED TO RESTART. THE STARTER NOW SPINS FREELY WITH NO RESISTANCE. THIS SHOULD HAVE BECOME A RECALL A FEW YEARS AGO AND CORRECTED BEFORE THIS MODEL WAS EVER MANUFACTURED.
WHEN STARTING OUT FROM A RED LIGHT RPMS WENT UP BUT VAN DID NOT MOVE, WHINING SOUND HEARD. VAN CLUNKED INTO GEAR AND MOVED FREELY AFTER REACHING HIGHER GEARS. HOWEVER TRANSMISSION SLIPPING AT LOW GEARS WORSENED THRU OUT THE DAY. TRANSMISSION HAD TO BE REPLACED
DRIVING VEHICLE ON SUBURBAN STREETS I NOTICED THAT THE VEHICLE WOULD HESITATE AT TAKE OFF AND THEN SLAM INTO GEAR. THIS HAPPENED AT EVERY STOP. THEN WHILE DRIVING THE ENGINE WOULD REBOUND BUT THE TRANSMISSION WOULDN'T ENGAGE. PULLED OVER AND TURNED OFF ENGINE, RESTARTED AND DROVE BUT AGAIN SLAMMED INTO GEAR. MANAGED TO MAKE IT TO A PARKING LOT AND PULLED IN. HAD VEHICLE TOWED HOME. LATER HAD VEHICLE TOWED TO DEALER"CHECKED AND FOUND VEHICLE WON'T MOVE AND TRANSMISS ION PUMP IS WHINNING, FLUID IS BURNT, CHECKED DTC' S P0944 LOSS OF PRIME, P0731 GEAR RATIO ERROR IN 1 ST, P0846 2-4 OR 2C PRESSURE SWITCH RATIONALITY, R TRANSMISSION HAS HARD INTERNAL FAILURE, RECOMMEND REPLACING TRANSMISSION" . VEHICLE HAS 41000 MILES ON IT. 4700 DOLLARS TO REPLACE FAULTY TRANSMISSION.
TRANSMISSION WENT OUT DUE TO FAILURE OF HYDRAULIC PUMP WITH NO PRIOR ISSUES. WELL MAINTAINED 90,000 MILES. HAPPENED WHILE TURNING LEFT 10-15MPH ON CITY STREET.
I HAVE ALREADY REPLACED THE OIL FILTER ADAPTER HOUSING AS MANY HAVE COMPLAINED ABOUT, BUT I AM STILL HAVING AN OIL LEAK JUST A FEW MONTHS LATER. NOW WHEN I DRIVE SOMETIMES THE ACCELERATOR GOES OUT SO I JUST CRUISE UNTIL IT COMES BACK ON. IT HAPPENS AT HIGHWAY SPEEDS AND IN TOWN DRIVING
DRIVING HOME LAST NIGHT IN OUR 2013 CHRYSLER TOWN AND COUNTRY A TRANSMISSION ISSUE CAME UP OUT OF NOWHERE, WITH NO WARNING. THE VAN LOST ALL SPEED AND WAS UNABLE TO KEEP UP WITH TRAFFIC. IT WAS A DANGEROUS SITUATION THAT THANKFULLY AVOIDING ANY ACCIDENTS. THE VAN ONLY HAS 58,000 MILES. A CERTIFIED TECHNICIAN HAS LOOKED AT IT AND SAID IT WILL NEED A NEW TRANSMISSION DUE TO INTERNAL FAILURE OF THE PUMP AS THERE'S NO PUMP PRESSURE. HE MENTIONED THAT HE'S PERSONALLY SEEN SEVERAL OF THESE PROBLEMS WITH PREMATURE TRANSMISSION FAILURE DUE TO DESIGN FLAW; INCLUDING ONES LOW MILEAGE ONES LIKE OURS. I'VE SPOKEN WITH SEVERAL OTHER MECHANICS AND ALL HAVE SAID IT'S AN ISSUE SEEN TOO FREQUENTLY. I CALLED THE LOCAL DEALERSHIP (OLATHE DODGE CHRYSLER 15500 W 117TH STREET - OLATHE, KS 66062) WHERE THE VAN WAS PURCHASED FROM AND SPOKE WITH THE DEALERSHIP DIRECTOR TO SEE IF THEY COULD WORK WITH US TO CORRECT A KNOWN PROBLEM. ALL I WAS GIVEN WAS THE CHRYSLER 1-800 CUSTOMER SERVICE NUMBER. IT'S AN EXPENSIVE DESIGN FLAW BY CHRYSLER COSTING SEVERAL THOUSAND OF DOLLARS TO REPAIR.
Showing 1–20 of 40 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026