There are 2 stored owner reports matching the suspension leading-label group for the 2013 Chrysler Town & Country in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)WHEN I DRIVE OVER ANY TYPE OF MODERATE OR ROUGH TERRAIN, MY CAR RATTLES OR MAKES A SOUND SIMILAR TO POPPING POPCORN.
FRONT STRUTS ARE NOISY AND MECHANIC SAYS THE RUBBER TOP PLATES ARE DESTROYED. THEY ARE ONLY 4 YEARS OLD AND CAR ONLY HAS 20,200 MILES ON IT. I FEEL THIS IS A PART PROBLEM FROM THE VENDOR SINCE NEW, AS NEWLY PURCHASED STRUTS FROM MONROE HAVE A LIFETIME REPLACEMENT WARRANTY. WITH THE MILEAGE ON THE T&C BEING SO LOW, AND CHRYSLER'S WARRANTY NOT EXCEEDING 3YRS/36,000MILES THIS SHOULD NOT HAPPEN. THE CAR SITS IN THE SHADE BECAUSE OF TREE COVER, SO HEAT SHOULD NOT BE THE ISSUE. IT IS USED AS A LOCAL SEDAN WOULD NORMALLY BE USED WITH VERY LIMITED USAGE. THE WARRANTY SERVICE WAS PULLED BY CHRYSLER BUT THEY NEVER DETECTED THIS ISSUE. I AM A VIETNAM VET WITH HEARING ISSUES, HOWEVER THE FRONT END NOISE HAS INCREASED UNTIL I TOOK IT TODAY TO A MECHANIC. 1-2-18. TWO STRUTS HAVE BEEN QUOTED AT $800.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.