2017 Ford Edge Complaint Log

TWO NHTSA NOTIFICATIONS RECEIVED IN SEPTEMBER 2025 AND HAVE YET TO BE CONTACTED BY FMC REGARDING REPAIRS. HAVE CONCERNS WITH BRAKE LINE RECALL AND AT CURRENT TIME HAVE COMPLETELY BLURRED CAMERA, AND UNABLE TO VIEW REAR CAMERA WHILE BACKING UP. CONTACT LOCAL DEALER REGARDING REPAIRS BUT THEY ARE UNABLE TO MAKE REPAIRS UNTIL FMC NOTIFICATIONS. HOW LONG DOES FMC HAVE TO MAKE REPAIRS ONCE NOTIFIED BY NHTSA?

Recall notices sent out September 2025, no updates have been provided. I have contacted the dealer for additional support, and they just can confirm parts are not available. One of the recalls is for potential leaks from a flexible break line; seem that in six months parts would be available for something as serious as a break line; even the recall states it could lead to loss of breaking resulting in an accident.

The contact owns a 2017 Ford Edge. The contact stated that while driving at 65 MPH, the vehicle stalled, with an abnormally strong odor coming from the engine compartment, with the check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 60,536.

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 10 MPH in a parking lot and depressing the brake pedal, the vehicle failed to stop. The contact stated there were no warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the passenger’s side rear brake line had failed and needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); which was associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the check engine warning light was illuminated and that coolant was constantly being added to the coolant reservoir. The contact stated that there was no evidence of a coolant leak. The contact stated that the vehicle almost stalled with the engine and coolant overheating warning lights flashing on the instrument cluster. The vehicle was taken back to the same independent mechanic however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The rear brake lights intermittently failed to illuminate as needed. There were no warning lights illuminated. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was 119,459.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Over heating due to coolant leaking through the head gasket.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The brake warning light was illuminated. The contact stated that the front brake pads had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the flywheel had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.

So I bought my Ford edge in the early spring of 2025. A couple of months after I had this vehicle the brake fluid light started flashing on my dash so my husband checked the brake fluid level and it was low. We filled it up we proceeded to go on with our life, but then we started having to constantly put brake fluid in it about that same time I went and had an oil change done, and Jiffy Lube was doing the walk around of a car of my car and my husband asked him to please check the brakes because we were having to put an usual amount of brake fluid in car so upon inspection they noticed that the left rear brake line had burst and was leaking a considerable amount of brake fluid upon further investigation that my husband did he found that there was a recall done on the front brake lines and the way he read it was that the rear brake lines were also in question as well what he didn’t really realize at the beginning was that the rear tires or though I’m sorry the rear brake lines were under investigation of being recalled, but not recalled at this time so I’ve had $150 to have my brake lines fixed on the left rear side of the car I had them fixed with cell Ford in new Bern, North Carolina, and when I went back this evening to look at their inspection to figure out exactly what was fixed because when we stopped for gas this evening, my husband, after not being able to stop very well at a stop sign on the way to get gas saw that the left rear brake line had burst and if you hit the brake, the brake fluid would go spraying everywhere again. After we noticed, that is when we started looking for my receipt from a Ford to see exactly which side we had had replaced, we couldn’t remember off the top of our heads I didn’t at any rate. When we found the invoice online to the link that they had sent me the day, my car was getting fixed. We discovered that the left brakes were the ones that had come under recall however an investigation has been opened up on the rear brakes that

common engine failure on the 2.0l of cylinder cracking allowing coolant to leak into engine and misfire. Engine filled with coolant and wrecked the motor. Ford has done multiple engine swaps costing customers $8,000 for a defective block they changed in the newer years. I feel we should not pay for their mistake!

The check engine light turned on. It was diagnosed at Auto Zone as 'cylinder 2 not firing correctly' and the possibility of a bad sparkplug. At the Ford dealership (2 days later), it was diagnosed as a 'coolant intrusion'; leaking coolant into the engine. The engine currently works but the leak will cause engine failure. The Ford dealership service agent told me that this model Edge as well as the Escort with the same engine has had this same issue repeatedly. The engine has less than 70,000 miles and is no longer under warranty. Through researching this issue on my own, many people (especially on Reddit) have identified the same issue with these Ford cars ranging from 60,000-70,000 miles. The dealership is offering $2,000 check/buy back or a replacement of an engine at a value of $8, 350.

Answers to specific questions above: *Head gasket, coolant, engine failure *A running engine/coolant/and head gaskets are valuable to a vehicle to operate *Confirmed by an independent service center *Not inspected by manufacturer, police, or insurance. When I got the first notification of a coolant warning, I drove it immediately to the independent service center *The check engine light came on, then the coolant is low light, to which I then took it in for service I purchased this vehicle in December 2024 from a private party with approximately 56,000 miles on it, which is well within what should be considered reasonable, reliable use for a Ford vehicle. To date, there are approximately 61,000 miles on the vehicle. In August 2025, I was forced to replace the motor due to a head gasket and coolant issues. The work was completed at a reputable local auto shop, Auto Aces, at a total cost of $6,649.30. After further research, I discovered there is a current Technical Service Bulletin for this exact make, model, and year, identifying the same issues I experienced. I understand that a TSB is not an official recall; however, it demonstrates that Ford was aware of the defect. I firmly believe Ford bears responsibility for this failure and the financial burden it has caused. Additionally, after only 16 months, the battery inexplicably failed and required replacement. While this was covered under warranty, it further illustrates the unreliability of this vehicle. This expense was not the result of normal wear and tear but of a documented defect that should never have been passed on to consumers.

The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the parking brake warning light illuminated. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move, and the brake fluid warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the parking brake could not be reset. The vehicle was not repaired. The contact was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance. The contact stated that the dealer had gone out of business. The dealer was made aware of the failure. The contact stated that while waiting for the scheduled diagnostic testing appointment, the contact discovered how to release the parking brake. The contact stated that there was a particular way to release the parking brake. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

While driving at highway speeds the engine suddenly began knocking, white smoke billowing from the car and it came to a stop. No lamps prior to failure. FORD is aware that 2017 Ford Edge vehicles were made with this defect. The dealer has confirmed code PO304 coolant intrusion into cylinder 4 and also determine that the turbo has failed. Failed turbo is also a known manufacturer defect by Ford. The safety issue is the dramatic loss of speed on the highway without warning while emitting a blinding and distracting smoke screen to other drivers.

The contact owns a 2017 Ford Edge. The contact stated that while at a stoplight, the engine revved high, idled hard, and shook abnormally. There were unknown warning lights illuminated. The contact stated that the failure was a known issue, and the failure was related to Technical Service Bulletin: 22-2229. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the cylinders were full of coolant. The dealer retrieved DTC: P0302, indicating a misfire in cylinder #2. The mechanic recommended an engine replacement, but the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 116,025.

Engine stated missing when starting. Engine came on and stayed on. Took to ford certified mechanic and he replaced 4 fuel injectors, received car back and drove for a day then same thing happened again. Took back to mechanic and he found coolant in the engine. He said it was a know. Issue of Radiator leaking into engine.

3 months ago, Engine just stopped while driving. Thankfully traffic was light. Had it been one hour later I would have caused an accident on the freeway. Now just last week, the engine was starting rough and the check engine light came on. Brought it in and found out the coolant was intruding into the cylinders. Engine is ruined. Sounds very common for the failure of head gasket causing coolant leak into cylinders.

The engine just stopped and the car wouldn't start before this incident it needed a spark plug a sparkplug box two weeks after this being repaired engine light came on and the Ford edge just stopped and had no pressure according to the dealer I purchased the Ford edge from . I payed to have it towed to him and he did not fix it. he said 3,900 for a engine with I only had this edge for 3 months it had 148.700 miles and it's 150. 234miles.and and it's the dealer selling defaced cars there are three complaints on his dealership as far as these cars not being in condition to sell because there are major problems they patch up and major recalls on his . Company selling the vehicle has issues a he bandage the issue and I have a car note and the dealer is not willing to come down on the price to have this repaired I believe it's a defect in the engine and he sold the Ford edge anyway please help me. I'm not able to afford another car I'm [XXX] and a [XXX] I need help plz. And thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light came on intermittantly and would turn off. When it stayed on I took it into the dealer who diagnosed leak of coolant into number 3 cylinder, requiring a new engine. This happened at just above 65,000 miles. Car is starting and driving rough, some erratic acceleration and is worse every day.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

My 2017 ford edge, 74,000 miles 2.0 eco boost had a code after hesitating, running rough and having white smoke from exhaust. The check engine light came on and the code was Po302. We replaced the coil pack and the light continued. Brought it to local dealership and they confirmed TSB-22-2229 and needed long block for 12,000$. After much research, for some reason other eco boost cars have had extended warranties but of course not this model. Is this real life? The safety concerns and the cost are outrageous to say the least.

Bought this car, 100,000 miles on it, and 2 days after My check engine light comes on and coil 2 is misfiring, i get new coils and plugs, and 3 hours later it starts it again, I end up taking it to my local ford dealership and they discovered I need a new engine due to a crack in my long block and coolant getting in coil 2...I just brought a car that needs 8000 dollars of work done. I wish I knew what to do. This has been awful. Sometimes it decides to misfire at red lights or even driving down the road, ford should fix this issue

July 23, 2025 the engine light came on. Called Ford dealer and made appt for July 24 to be checked out. Coolant getting in #2 cylinder, recommended long block replacement for $9859.85. Vehicle has only 83450 miles on it and a known issue by Ford. Called Ford and we can not get any help with replacement.

Bad catalyst converter. Needs to be replaced.Vehicle is not even 10 years old

The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the engine light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2208. The vehicle was taken to an independent mechanic who determined that the ignition coil and spark plug was not firing properly in cylinder #3. The vehicle was taken to an independent mechanic, and it was determined the spark plugs were corroded. The vehicle was taken to a local dealer, where it was diagnosed and determined that engine block needed to be replaced. There was no coolant in the reservoir. The contact stated that coolant was leaking into the cylinders. There was white smoke emerging from the exhaust pipe. The vehicle was not repaired. The contact was waiting for warranty approval. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 66,000.

Loud slashing noises behind the dashboard and check engine light stating misfirecylinder two. Entire engine had to be replaced because of warping and coolant enter intrusion into cylinder two. This has been a known problem for years with Ford on this particular engine and no recall. Ford will not stand behind their engine. The repair shop that we had the new engine replaced has done three Ford engine replacements in the last five months due to the same issue.

Coolant leak into #2 cylinder causing running issues and cant get inspected

2017 eco boost engine class action lawsuit ,coolant got into the engine

I am filing this report due to a serious and costly engine failure in my 2017 Ford Edge Titanium with the 2.0L EcoBoost engine. My vehicle has always been properly maintained and I recently experienced pre-mature engine issues at only 93,000 miles. The issue began with rough starts, hovering RPMs, and eventually led to a complete engine failure. My mechanic diagnosed the problem as coolant intrusion into the engine, which I have since learned is a known issue covered by Ford’s Technical Service Bulletin TSB 19-2208. It appears most people begin experiencing this issue at 50,000-90,000 miles. The cost to replace the engine is between $8,000 and $9,000, and my vehicle is no longer under warranty. I am still paying off this car, which makes this financially devastating — and this failure occurred well before the end of a reasonable engine lifespan. I’m concerned this issue poses a safety risk, as coolant loss and engine failure could happen suddenly while driving. Ford has not issued a recall or formal repair program, despite hundreds (if not thousands) of similar complaints online. I respectfully urge the NHTSA to investigate the 2015–2018 Ford Edge with the 2.0L EcoBoost engine for a potential recall or safety action related to premature engine failure due to internal coolant leaks.

The contact owns a 2017 Ford Edge. The contact stated that after shifting into reverse(R), the back over prevention camera image failed to display on the screen. The contact stated that the display screen was black and the message "Camera Not Available" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

I am the owner of a 2017 Ford Edge with only 63k miles on it (VIN: [XXX] ), which I purchased from Depaula Ford in July of 2020. This vehicle has experienced significant engine problems consistent with the symptoms described in TSB 19 2346. Specifically, my vehicle has suffered coolant intrusion into the combustion chamber, leading to white smoke from the exhaust, misfires, and a noticeable loss of coolant. After diagnostic inspection at Depaula Ford in Albany, it was confirmed that the engine requires replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Edge. The contact stated that upon start the vehicle, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,275.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to check the coolant level. Upon visual inspection, the contact observed that the coolant level was abnormally low after a recent service. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #2, causing a misfire, and resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000.

The contacts son owns a 2017 Ford Edge. The contact stated that while his son was driving approximately 35 MPH, there was a misfire coming from the engine. The check engine warning light illuminated shortly afterwards. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder head, caused by a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle went into IDLE Mode with the check engine warning light illuminated. The vehicle was able to restart. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.

At less than 70,000 miles on the engine, a check engine light came on (July 2025). To this point there had been no lights or warnings, but apparently there was coolant intruding into the engine cylinder. This likely had been an ongoing issue but finally created a warning light around 69,000. This design defect created the potential for immediate engine overheating while traveling at highway speeds. A dealer has yet to look at my vehicle but an independent service center diagnosed a blown gasket due to the intrusion. And others with the same engine 2.0L have suffered similar issues (as evidenced by recent June 2025 class action suit).

Passenger side rear brake line rupture causing loss of braking during normal driving. No warning lamps or indication of failure prior to loss of braking. Defective part is available for inspection as of 7/16/25. No one needs to confirm issue as it was necessary to repair in order to safely drive vehicle. I purchased replacement brake line and performed necessary repairs. No one has inspected repair.

The engine was shaking violently whenever the brakes were engaged. The vehicle required a full torque converter replacement.

The contact owns a 2017 Ford Edge. The contact stated that while replacing the spark plugs, the contact noticed that the coolant level was significantly low, and the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,899.

Coolant leak into Cylinder 3

Vehicle is experiencing coolant lose!

The rear differential is now needing to be replaced for the second time. My understanding is that this is a common issue with the Ford Edge.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was being serviced, the check engine warning light illuminated. Additionally, the TPMS warning light was illuminated. The contact stated that coolant constantly needed to be added to the coolant reservoir before driving the vehicle. The local dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,891.

Bought this car a couple of years ago. In the past 6 months we have had to have brakes/rotors fixed ($650), spark plugs, etc ($780). It's had issues with not starting after fueling up with gas. It's been riding rough and rattling/vibrating. Took it to mechanic and he told me it was a manufacturer issue with cylinder 3. Coolant has been leaking and causing misfires. Basically needs a engine rebuild. Recommended we call Ford dealership because it has had several reports filed for this reason. We immediately went to dealership and were basically told "not our problem". But we will run a diagnostic exam for $145 but unless it's under warranty it's your problem. We're like no thank you. Literally just had a $80 diagnostic exam done at the other mechanic. Still owe several thousand on this vehicle that's now basically gonna sit and rot away. Mechanic told us it was unsafe to drive.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle received an oil change, and the contact checked the fluids. The contact stated that all the fluid levels were sufficient. The following day that the fiancé checked the fluids, and the coolant level was low. The fiancé refilled the coolant reservoir. The vehicle was taken to the dealer where it was diagnosed with a cracked engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under recall or special programs. The contact referenced Technical Service Bulletin: 22-229 (Engine Damage due to Coolant Leak); however the contact was advised that the Technical Service Bulletin was sent to the original owner of the vehicle. The contact stated that the vehicle was purchased used. The manufacturer was not made aware of the failure but provided no assistance. The failure mileage was approximately 74,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, there was white smoke coming from the exhaust pipe. No warning light was illuminated. The vehicle was driven to the shoulder of the roadway and turned off. The vehicle was restarted and taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.